Cher Monsieur Beunaiche, Je vous remercie d'avoir pris le temps d'évaluer votre récent séjour à l'Hôtel Pont Royal. Nous sommes ravis que vous ayez apprécié votre expérience parmi nous et nous espérons pouvoir vous accueillir de nouveau très bientôt. Bien à vous,Soisick Couteller - Guest Relation

Chère Alexandra, Nous vous remercions d'avoir choisi notre belle propriété.Nous sommes ravis que vous ayez passé un si bon moment avec nous et que vous ayez apprécié votre chambre et l'emplacement de l'hôtel.Nous nous réjouissons d'ores et déjà de vous accueillir à nouveau.Bien à vous,Frédéric Le Gallois, Directeur Général.

Dear Thomas,We could see from your rate that your recent stay with us was not at all up to expectations. We would very much appreciate it if you could contact us, should you be able to make the time, so that we can understand better your guest experience.We hope to hear from you soon.Sincerely,Frédéric Le Gallois, General Manager.

Cher client, nous sommes ravis que vous ayez pu profiter de la vue sur la Tour Eiffel depuis votre chambre. Nous espérons vous accueillir à nouveau bientôt!

Cher client, nous sommes ravis que vous ayez apprécié votre séjour à l'Hôtel Pont Royal. Nous sommes actuellement en cours de rénovation afin de mieux accueillir nos hôtes. Nous espérons vous revoir bientôt!

Cher Hervé, Toute l'équipe du Pont Royal est ravie de prendre connaissance de votre avis après votre séjour. Nous espérons vous accueillir à nouveau au Pont Royal, et dans cette attente, nous vous souhaitons une excellente journée. Bien cordialement, Alina, service réservation

Cher Hôte, Nous tenons tout d’abord à vous remercier pour nous faire part de votre ressenti. Nous sommes désolés de n’avoir pu vous accueillir parmi nous, ,suite à une situation ce jour là bien spécifique nous ayant empêché de vous proposer la chambre, ce qui est inhabituel et peu agréable, en ce sens que nous n’avons effectivement pu vous contacter avant. En revanche, nous avons tout fait pour anticiper en vous réservant un autre hôtel le plus proche possible du nôtre. Nous restons à votre totale disposition pour l’organisation d’un nouveau séjour avec une offre personnalisée, et nous vous présentons à nouveau nos excuses. Bien cordialement, Alina, service réservation

Cher Hôte Toute l'équipe se joint à moi pour vous remercier de nous avoir choisi pour votre dernier séjour, et ce très bel avis que je ne manquerai pas de partager avec toute l'équipe. Nous espérons vous accueillir à nouveau dans le futur. Guillaume Marchand Directeur

Dear Tena, Thank you very much for taking the time to share with us your experience. We are sincerely delighted to hear that you enjoyed your time at the Hotel Pont Royal.I wish you an excellent day, and we stay at your disposal for any request you may have.Best regards,Soisick Couteller - Guest Relations

Dear Krupa,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced during the check-in process. Please know that this is not reflective of the high standard of service we strive to provide. We appreciate your understanding and patience, and we're glad to hear that our team was able to offer you two complimentary cocktails at the bar and extend your check-out time as a gesture of goodwill. Your comments regarding the room size, amenities, and the availability of outlets and USB plug-ins have been duly noted, and we will certainly look into ways to enhance these aspects for the comfort and convenience of our guests.We are pleased to hear that you found our staff to be kind and helpful, and that you enjoyed the cleanliness of your room as well as the hotel's convenient locationOnce again, we apologize for any inconvenience caused, and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and enjoyable experience from check-in to check-out.Warm regards,Soisick Couteller - Guest Relations

Dear David,I would like to thank you for taking the time to share with us your experience, and I am delighted to hear that you had a great time with us. I really hope to have the pleasure to welcome you back in Paris to create news unforgettable memories.Warm regards,Soisick - Guest Relations

Dear Philippe,I would like to thank you for taking the time to share with us your experience.The entire Hotel Pont Royal team, is delighted to hear that you had an amazing time in Paris, and look forward to welcoming you back. Best regards,Soisick Couteller - Guest Relations.

Dear Thomas,I would like to thank you for taking the time to share with us your experience, and to hear your kind words about our team.I sincerely look forward to welcoming you back at the Hotel Pont Royal, and we stay at your entire disposal.Best regards,Soisick Couteller - Guest Relations

Dear Jill, I would like to thank you for taking the time to share with us your experience.I am delighted to hear that you had a great time at the Hotel Pont Royal !We sincerely look forward to welcoming you back in Paris, and we stay at your disposal for any queries you may have.Best regards,Soisick Couteller - Guest Relations

Dear Keyrillos,We would like to thank you for taking the time to share with us your experience.I am delighted to hear that you enjoyed your stay at the Hotel Pont Royal, and I sincerely hope to welcome you back in Paris.Best regards,Soisick - Guest Relations

Dear Drita,I would like to thank you for taking the time to share with us your experience. We are sincerely delighted to hear that you enjoyed your time at the Hotel Pont Royal, and we hope to welcome you back to Paris to create new memories.Best regards,Soisick Couteller - Guest Relation

Dear Cara,Thank you for your valuable feedback regarding your recent stay at our hotel! We are thrilled to hear that you enjoyed the view from your room and the charming ambiance of our historic building.I would like to sincerely apologize for the inconvenience you experienced with the climate control system in your room. Your feedback is invaluable to us, and we will certainly address this issue to ensure a more comfortable experience for our guests, especially during warmer months. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Best regards,Soisick Couteller - Guest Experience

Dear Jonathan,I would like to thank you for sharing with us your experience at the Hotel Pont Royal.We sincerely apologize for the inconvenience you experienced during your stay with us, and that the noise from the air conditioning unit disrupted your sleep. We understand how important a peaceful environment is for a restful stay.We truly appreciate your comments and regret that we did not meet your needs on this occasion. Please be assured that we are taking your comments seriously and will use them to improve our services and facilities.Thank you once again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in Paris.Best regards,Soisick Couteller - Guest Relations

Dear Kelly, Thank you very much for taking the time to share your experience with us.We are sincerely delighted to hear that you had a great time at the Hotel Pont Royal, and I will share your kind words to our team.We hope to welcome you back in Paris to create new memories.Best regards,Soisick Couteller - Guest Relation

Dear Susie,Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We greatly appreciate your honest review.We are thrilled to hear that you had an overall enjoyable experience during your stay with us. Regarding your comment about the shower, we understand your preference for a fixed shower head, and we apologize for any inconvenience this may have caused during your stay.Once again, thank you for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Soisick Couteller - Guest Relations

Dear Katsuto, We are sincerely delighted to hear that you enjoyed your stay at the Hotel Pont Royal, and we would like to thank you for sharing your experience with us. We stay at your disposal for any request you may have, and we look forward to welcoming you back in Paris. Best regards, Soisick Couteller - Guest Relations

Dear Farrah, I am sincerely sorry to hear about your disappointing experience at our hotel, and I sincerely apologize for the inconveniences you encountered. Your feedback is valuable, and we will address the issues with cleanliness, breakfast quality, and staff behavior promptly. We will investigate the night shift matter and take appropriate action. Your comments about the outdated decoration, bathroom discomfort, and bedsheets are noted, and we will make sure to work on improvements. We appreciate your kind words about Victoria, and we hope to have the chance to welcome you back for a better experience in the future.We stay at your entire disposal for any request you may have. Best regards, Soisick Couteller - Guest Relations