Dear Fabrice,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Fabrice,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Fabrice,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warmest regards,

Dear Andre,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day.

Dear guest, Thank you so much for your review, it was an absolute pleasure hosting you at The Hotel Richepanse and we are happy you feel the same way. We hope to welcome you again soon. Kind regards,

Cher François, Je vous remercie très sincèrement d’avoir pris le temps de nous faire part de vos impressions. Nous sommes absolument ravis de lire que vous ayez apprécié votre séjour parmi nous! Nous espérons avoir la chance de vous accueillir à nouveau très prochainement.

Dear Hairong,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.With warm regards.

Dear Gurbir,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.Rest assured that we highly value our guests and that your feedback is analysed and taken into consideration. With warmest regards,

Dear Ali,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.Rest assured that we highly value our guests and that your feedback is analysed and taken into consideration. With warmest regards,

Dear Karen,Thank you very much for having reviewed your stay. We hope to welcome you again soon.Warm regards,

Dear Danielle. Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Warm regards,

Dear Adam,Thank you for the fantastic review!We're thrilled you enjoyed our prime location and that our team could assist you in any way possible.We look forward to hosting you again soon and to sharing another amazing experience with you! Have a lovely day!Warm regards,

Dear Karen,Thank you very much for sharing your positive review following your recent stay with us.We hope to have the chance to welcome you back soon.With best regards,

Dear Jia,Thank you for your review, we are very happy to hear that you enjoyed our location! We hope to have the chance to welcome you back soon.With best regards,

Dear Karen,Thank you for your review, we are very happy to hear that you enjoyed our perfect location! We hope to have the chance to welcome you back soon.With best regards,

Dear Michel,Thank you for your lovely review, we are very happy to hear that you enjoyed celebrating your 40th birthdays with us! It is always a rewarding moment for our staff to read about our guest satisfaction.We hope to have the chance to welcome you back soon.With warmest regards,

Dear Mr. BrooksFirstly, I want to extend my sincerest apologies for the unsatisfactory experience you encountered during your recent stay at Hôtel Opéra Richepanse. Your feedback is invaluable to us, and I assure you that we take your comments seriously as we strive to continuously improve our services.Upon reading your review, I am truly disheartened to learn about the inconveniences you suffered all stay long. I would like to address your concerns regarding the room assignment. Had we been made aware of your dissatisfaction during your stay, our team would have been more than willing to accommodate your request for a room on an upper floor with an upper ceiling shower setup. Your comfort and satisfaction are paramount to us, and we regret any oversight in not meeting these expectations from the outset.Regarding your feedback on the pre-stay survey, I acknowledge that the questions posed may have seemed redundant considering our standard offerings. This is the way to know better our guest’s needs before they come. Some facilities such as iron, for example, are not in the standards of some room categories (classic and superior) but we can put it in the room if needed. The guests like to have the first contact with the reception before they come. They are welcome to ask questions, and we are delighted to assist them in organizing their upcoming stay. It’s more personal. And, it isn’t mandatory to replay. However, we will review our survey process to ensure it adds value to all our guests' experiences in the future.Additionally, I want to assure you that we take plumbing issue seriously, and from this morning we are actively working to find the reason of this problem.Once again, I apologize for the inconveniences you experienced and thank you for bringing them to our attention.

Dear Kaiching,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!With best regards,

Dear Charlotte,Thank you very much for having reviewed your stay. We hope to welcome you again soon.And until then we wish you a great day!With best regards,

Dear Peter,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Imogen,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Arnold,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Nida,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.Best regards,

Dear Michelle,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Sunghee,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Ronn,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Min Young,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Young Ho,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear guest,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear John,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!

Dear Nicolas,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Ah Rem,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Chia Chia,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,

Dear Cara,Thank you very much for having reviewed your stay. It was a real pleasure to have you stay with us.We hope to welcome you again soon.And until then we wish you a great day!Best regards,