Chambre Double Luxe, 1 lit double, vue piscine | Terrasse/Patio
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Avis sur Welcomhotel by ITC Hotels, Bella Vista, Panchkula - Chandigarh

3 out of 5
Welcomhotel by ITC Hotels, Bella Vista, Panchkula - Chandigarh
SM-8, City Center, Sector-5, Panchkula, Haryana

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 44." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 44." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 44." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 44." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 44." "

7,6/10

Propreté

7,8/10

Personnel et service

7,2/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Nina

Les points forts : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Abhishek Kr Srivastava le 28 mai 2024
Dear Guest,We thank you for sharing your review on google. Kindly let us know in more detail that what went wrong so that we can work upon to improvement our services and standard. The team sincerely looks forward to the pleasure of welcoming you soon, to ensure that you have a pleasant experience on your next visit.We look forward for your reply and also give us the pleasure to serve you in future.Thanks & Regards,

6/10 Satisfaisant

Navjot

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Abhishek Kr Srivastava le 22 janv. 2024
Dear Guest,We thank you for sharing your review on google. Kindly let us know in more detail that what went wrong so that we can work upon to improvement our services and standard. The team sincerely looks forward to the pleasure of welcoming you soon, to ensure that you have a pleasant experience on your next visit.We look forward for your reply and also give us the pleasure to serve you in future.Thanks & Regards,

8/10 Bien

Harbeen

Voyage en famille
Overall nice experience!
Séjour de 2 nuits en novembre 2023
Réponse de Abhishek Kr Srivastava le 22 janv. 2024
Dear Guest,We are very pleased to know that you had an enjoyable experience and that the services and facilities met your expectations. Your encouraging feedback will further motivate the team to scale greater heights of excellence.We look forward to the pleasure of welcoming you back soon.Warm regardsThanks & Regards,

10/10 Excellent

jaswant

Séjour de 1 nuit en juin 2023
Réponse de Nishant Kanwar le 29 juil. 2023
Dear Valuable Guests, Greetings from Welcomhotel Bella Vista! We are very pleased to know that you had an enjoyable experience and that the services and facilities met your expectations. Your encouraging feedback will further motivate the team to scale greater heights of excellence. We look forward to the pleasure of welcoming you back soon.

2/10 Horrible

Manjot

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Pooja

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Amit Pawar - Front Office Manager le 16 juil. 2022
Dear Guest, We thank you for sharing your review on Expedia. We are delighted that you enjoyed our services. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an equally pleasant experience on your next visit. Regards

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté et personnel et service
Friendly staff
The rooms are a bit old and the shower does not have a full glass enclosure, which leads to the floor getting very wet and dirty after someone uses the shower. But otherwise, the staff was very friendly and helpful and the few food items we ate at the restaurant were well-prepared!
Séjour de 1 nuit en avril 2022
Réponse de Jatin Prashar Accomodation Manager le 28 avr. 2022
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on Expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,

2/10 Horrible

Sabyasachi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mini fridge was not working and my insulin got spoiled. Requested for a King bed hotel provided twin beds. AC was working. Later after shouting a technician came and repaired. No hot water in the bathroom. Tea kettle was not working. Wooden floor was in very bad shape. Food was horrible both in taste & quality. Hospitality was a big ZERO.
Séjour de 2 nuits en mars 2022
Réponse de Jatin Prashar Accomodation Manager le 1 avr. 2022
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,

4/10 Médiocre

Himanshu

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Average hotel
The hotel staff was bit rude and uncooperative
Séjour de 2 nuits en mars 2022
Réponse de Jatin Prashar Accomodation Manager le 31 mars 2022
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,

10/10 Excellent

Sukhwinder

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very care full thank you
Séjour de 2 nuits en mars 2022
Réponse de Jatin Prashar Accomodation Manager le 26 mars 2022
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on Expedia We are delighted that you enjoyed your stay with us. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an equally pleasant experience on your next visit. Regards,

6/10 Satisfaisant

Kapil

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
The room we stayed in was not the best. Bathroom smelled like sewage. The WiFi didn't work. The hotel is conveniently located to both Chandigarh and Panchkula.
Séjour de 2 nuits en décembre 2021

6/10 Satisfaisant

Nitin

Les points forts : Propreté et confort de la chambre
We had issues with the electronic lock which took several attempts and several different keys to unlock the room door. When this happens each time you want to enter your room was frustrating. The hotel did not even offer to change room. The night in toilet kept coming on and going off on own. Even the credit card machine malfunctioned three attempts
Séjour de 1 nuit en février 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2019
Réponse de Shuchita Sharma le 3 juil. 2019
Dear Guest, Thank you for choosing the WelcomHotel Bella Vista for your stay in Panchkula! We are very delighted that you enjoyed your stay with us. We look forward to the opportunity to be of service again soon. Best Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2019
Réponse de Shuchita Sharma le 3 juil. 2019
Dear Guest, Thank you for choosing the WelcomHotel Bella Vista for your stay in Panchkula! We are very delighted that you enjoyed your stay with us. We look forward to the opportunity to be of service again soon. Best Regards

6/10 Satisfaisant

Reita

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Needs improvement
The services at the front desk was very slow and inefficient. In the morning when more staff is needed for check out. Only one person was available and some people had to wait for sometime. The restuarant on the 4th floor was not fully equipped with staff. Very slow service. Not satisfied at all.
Séjour de 2 nuits en février 2019

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Wonderful!! Spacious room with balcony; lots of fun!
Séjour de 3 nuits en décembre 2018

8/10 Bien

Sushil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chandigarh - Stay at Bella Vista - the best hotel.
Always a regular hotel guest. I love this place and the location.
Séjour de 1 nuit en décembre 2018

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will stay again
Nice hotel. Good service
Séjour de 3 nuits en mars 2018

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst hotel I could ever stay
Terrible 5 star hotel I ever visit as compare to others
Séjour de 4 nuits en janvier 2018

8/10 Bien

Sukhvir

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good
It is nice hotel, service is excellent,hallway is not clean,suffocation,rooms are clean. Breakfast ok, service people are very friendly and nice. Overall good in this price

4/10 Médiocre

arvind, perth

Les points forts : Confort de la chambre
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unpleasant Experience
We booked into this $168 AUD a night hotel as we had our wedding dinner event there 3 years ago. Even my uncle, who's grand home is just 2mins away was upset at the price we paid for this hotel but we were looking forward to rekindling memories as our wedding stay was very pleasent 3 years ago. Checking in at 9pm after a long drive, we were met by a dour attitude from the front office manager on duty. A smile was clearly too high a hurdle for him to cross at that time of the evening. Wi-fi was provided for just 6 hrs, 6hrs at that price,,,, Upon entering the room, only 1 slippers, 1 bathrobe was in the room even though they know me and my wife were arriving. Has to ask for the extras. Next, opened and used packet of shaving cream left in the sink from the previous occupant. Toilets/shower was as clean as a 3 star hotel. However what made me furious was when my wife was horrified to see body hairs (at least 8) all over the bed and quilt. That was the final straw. I immediately demanded the manager on duty, of course this person was not available,,,, I said make this right but upgrading me to your best room, they moved us to the CABANA room, which is about the same size, same amenities, but with an attached swimming pool and next to a stage where live music is sung in the evenings loud enough to penetrate right through our room doors. There's also no way I'm touching the water in the pool of a hotel that cant even maintain their rooms halfway decent. The included breakfas

4/10 Médiocre

Gladwyn

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Not so good,not really value for money.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

sk, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gorgeous boutique hotel.
Ever since I discovered Bella Vista I have stayed here. I visit Chandigarh 4 times a year and I stay here every single time. A bit out of the way from Chandigarh but it more than makes up for it It is understated elegance - hard to find in North India. The rooms have a gorgeous view and its individual pools are a treat. Excellent food, excellent service. It is absolute value for money. Not for those who like ostentatious type of hotels. Love it!!

6/10 Satisfaisant

Lalit, New Delhi

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Breakfast was good and staff cordial. Reception staff needs training on being cordial to guests.

6/10 Satisfaisant

Sahil

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel
The hotel is beautiful but I would rate it as 4.5 star boutique hotel not a 5 start hotel

6/10 Satisfaisant

Osi Bhai, Ludhiana

Les points forts : Personnel et service
Just for friends Night Out!!
Average Everything. Great Club Sandwiches and Fries.

8/10 Bien

Osi Bhai, Ludhiana

party hotel
One night stand

8/10 Bien

ftequent traveler, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fabulous, friendly staff!
Great hotel with an attractive european decor and incredible staff and service! Although away from the chandigarh city center I still give it a high recommendation!

8/10 Bien

Meet, Dubai

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Not as good as Expected
I selected the hotel because it said free wifi in the rooms as well. But there was no WIFI. The bath tub was leaking.

6/10 Satisfaisant

PD, USA

Les points forts : Propreté et confort de la chambre
charming hotel
The decor was a very welcome change! Definitely had a european high end kind of feel. Despite its location, I prefer this hotel over the others.

10/10 Excellent

nittan, chandigarh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
very nice hotel m regular customer of this hotel from last 4 years m satisfied thru expedia.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel
I am a regular customer of hotel bella vista.very nice hotel,and expedia com service.

10/10 Excellent

Maureen, Bath UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely fabulous!
I could not rate this hotel highly enough. Food, my room, everything superb. Very convenient for the rail station. Complimentary taxis. Above all, the staff, who made my stay (as a solo-travelling woman of a certain age) very comfortable and enjoyable. Don't stay anywhere else in Chandigarh!! Maureen White

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Excellent

10/10 Excellent

Sahai, Gurgaon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay was very comfortable. Nice and efficient staff. They need to get a trained bar tender which we found missing. Overall a good place to stay, centrally located and good food.

10/10 Excellent

desi heart, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I hav now became permanent cust. to them
Its like no other options required once u stay here always u wana stay here.