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Avis sur Country Inn & Suites by Radisson, Panama City, FL

2.5 out of 5
Country Inn & Suites by Radisson, Panama City, FL
2203 Harrison Ave, Panama City, FL

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 211 avis sur 666." "
Note des voyageurs de 8 (Bien), d’après 178 avis sur 666." "
Note des voyageurs de 6 (Satisfaisant), d’après 129 avis sur 666." "
Note des voyageurs de 4 (Médiocre), d’après 82 avis sur 666." "
Note des voyageurs de 2 (Horrible), d’après 66 avis sur 666." "

7,4/10

Propreté

7,8/10

Personnel et service

7,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Christian, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très bon rapport qualité prix. Bonne literie. Conforme au descriptif. Seul bémol les parois un peu minces ; gare aux voisins bruyants.
Réponse de Management le 2 janv. 2016
Thank you for taking the time to complete the review. We hope to see you again in the near future.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
chambres spacieuses, literie de bonne qualité, propreté impeccable, très bon petit déjeuner seul problème : mauvaise insonorisation entre chambres
Réponse de Management le 9 janv. 2016
Thank you for taking the time to complete the review. We are working diligently to fine tune the operation of the hotel. We hope to see you again in the near future.

4/10 Médiocre

elieska

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nasty room and horrible people around. Homeless people are everywhere.
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Courtney

Voyage en famille
Les points forts : Personnel et service
Surprised to have to leave a $100 deposit. If we left a credit card it was 5-7 days before it would be returned. If you leave cash you can have it back the next day. Beds were terribly uncomfortable. Breakfast was ok.
Séjour de 1 nuit en mai 2024

8/10 Bien

Yaritza

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Entre medio de los sitios que queria visitar. Todo tranquilo. Varios restaurantes, y muchas tiendas cerca.
Séjour de 3 nuits en mai 2024

10/10 Excellent

JEFFERY, sandersville

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Very nice property
Séjour de 5 nuits en mai 2024

6/10 Satisfaisant

Erica

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en mai 2024

2/10 Horrible

Val

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dirty, odd smelling. More of a long stay place or “here for a good time”. Didn’t feel comfortable staying there with my wife and daughter so I booked another hotel and left.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Tavia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Jeff

Voyage d’affaires
Les points forts : Personnel et service
Roach in tub was not appealing. At least it was dead. Breakfast was blah. Front desk agent was GREAT. Jeani - I think.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Carmen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet and affordable property. Had a few issues with WiFi but other than that I highly recommend.
Séjour de 4 nuits en mars 2024

2/10 Horrible

Breezy

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would never again
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

Mike Allen

Voyage d’affaires
Les points forts : Personnel et service
Only there couple nights, basic hotel features. Breakfast was average.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Porter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Makeria

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A nice property. The guest was a little noisy. Overall, I enjoyed the stay.
Séjour de 2 nuits en avril 2024

8/10 Bien

PEREGRINO'S, Manchester

Séjour de 3 nuits en mars 2024
Réponse de Henry Butler le 29 mars 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

10/10 Excellent

Tierra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure to stay at this property due to cleanliness and friendly staff!
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 7 avr. 2024
Thank you so much for the amazing feedback, we hope to see you again soon!

10/10 Excellent

Renatta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 26 févr. 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

8/10 Bien

James

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were very clean
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 25 févr. 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback.

10/10 Excellent

Girard

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice people and clean room
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 24 févr. 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

10/10 Excellent

Renatta

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 23 févr. 2024
Thank you for your great feedback! We look forward to providing you with another quality stay.

10/10 Excellent

Renatta

Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 22 févr. 2024
Thank you for sharing your recent experience with us. We sincerely appreciate your feedback and hope to see you again soon!

10/10 Excellent

Tiarra

Voyage en couple
Les points forts : Propreté et équipements
Nice and clean
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 18 févr. 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again!

10/10 Excellent

Ashley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice people and clean rooms
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 17 févr. 2024
Thanks for sharing your recent experience with us! We sincerely appreciate your feedback and hope to see you again soon.

6/10 Satisfaisant

Rhonda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Well I had a roach crawl from behind the bed talked to front desk and they are suppose to refund me some of my money and the room next to me was blasting music at 1230 at night
Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 16 févr. 2024
Rhonda, on behalf of our entire team, I want to apologize for the difficulties you encountered during your stay. I understand how inconvenient this must have been, and truly value your feedback as it helps us improve our service moving forward. Rest assured; your concerns will be brought to the attention of our staff as soon as possible. Please do not hesitate to contact us with any additional questions.

10/10 Excellent

Renatta

Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 21 mars 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

10/10 Excellent

Renatta

Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 16 févr. 2024
Thank you for taking the time to provide your feedback! We look forward to providing you with another quality stay on your next visit with us.

8/10 Bien

Catherine

Séjour de 1 nuit en février 2024
Réponse de Henry Butler le 16 févr. 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and hope to see you again soon!

8/10 Bien

Marcus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a nice surprise for a $49 a night room off season on a random middle of the week night! Super clean comfortable and safe. I would have been satisfied spending $100 a night for this property.
Séjour de 1 nuit en janvier 2024
Réponse de Henry Butler le 16 févr. 2024
Thank you for sharing your recent experience at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate your feedback and are pleased to know that you enjoyed your stay with us!

10/10 Excellent

Vanny

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en janvier 2024
Réponse de Henry Butler le 16 févr. 2024
Thank you for sharing your experience with us! We sincerely appreciate your feedback and look forward to providing you with another quality stay.

8/10 Bien

Sara Kate

Les points forts : Personnel et service
Good stay for the price
Séjour de 1 nuit en janvier 2024
Réponse de Jerry le 25 janv. 2024
Dear Sara, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JERRY JONESCountry Inn & Suites by Radisson, Panama City, FL

8/10 Bien

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Jerry le 25 janv. 2024
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JERRY JONESCountry Inn & Suites by Radisson, Panama City, FL

10/10 Excellent

Keri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Jerry le 25 janv. 2024
Dear Ken, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Panama City, FL. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, JERRY JONESCountry Inn & Suites by Radisson, Panama City, FL

6/10 Satisfaisant

Bhanu Prathap

Voyage en famille
Corridor is having odd smell. Breakfast options are not good and not tasty. First given room has some problem with toilet on complaining about it staff immediately changed my room which was good. Walkable distance for all shopping and dining, since it is in middle of city.
Séjour de 1 nuit en octobre 2023
Réponse de Jerry le 1 nov. 2023
Dear Bhanu,We appreciate you taking the time to respond to our online survey.While we are glad that we were able to remedy the issue with your toilet in a timely fashion. I understand how inconvenient the odd smell in the corridor and breakfast options must have been and we truly value your feedback as it assists us in our continuous goal of improving our services moving forward. Should you need additional support, please do not hesitate to reach out to us.We hope to have another chance to leave you with a better impression in the future.Sincerely,Jerry JonesGeneral ManagerCountry Inn and Suites in Panama City, Fl.2203 Harrison AvePanama City, Fl. 32405850-691-4866cx_pcfl@countryinnamericas.com

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Full Overhaul Needed but Friendly Staff
Friendly staff and greeting for me at check-in. However, that’s where the good needed. Very poor cleaning (only towels changed if asked) had to request daily cleaning by head housekeeper. Room wasn’t vacuumed since last guest. Several stains on walls and doors - looked like food! Microwave was not cleaned since last guest - burnt cheese and beans food throughout! Floors are warped and uneven. Fitness room seemed ok but no cleaning supplies and closed my last 2 days of week stay.
Séjour de 7 nuits en septembre 2023

6/10 Satisfaisant

Firoz

Les points faibles : Personnel et service
Did not want to give me the room at 11.00 pm when I went for check in. She said room is under maintenance. I ask the reason for maintenance and she said bathroom needs attention. I said let me check if I can deal with that, as it was 11.00 pm. she gave me more reasons as room is dirty and they cannot allot. I said accomodate me in other hotel or upgrade me. She said Not availabel. I asked her to give me in writting that she is refusing accomodation and she wanted to reach out Manager or owner. I went to use rest room, returning she offered my a room. Their was thin sheet as blanket and no towels after checking in, I requested her and she had only thin bed sheet and 2 medium size towels to offer. I felt she can also be more courteous. I WOULD DEMAND REFUND FOR THE ROOM
Séjour de 1 nuit en juillet 2023
Réponse de Jerry Jones le 1 août 2023
Firoz,On behalf of the entire staff here at Country Inn and Suites, we would like to apologize for the experience you encountered while staying here. I will research the situation to see if there was a room that went down at the last minute, resulting in your room not being available. The way the situation handled will be addressed. Please contact me directly so that we can discuss the parameters and compensation for the inconvenience.Sincerely,

2/10 Horrible

Lee

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff looked like they were dragged in off the street. No one cared about their own appearance and no uniforms. Shade in room 123 did not work. It was electric with a remote but the cord was disconnected and could not be reconnected. Then the television had been tampered with to the point where 2 different employees could not make it find channels. We suggested a room swap after an hour of troubles. 10 minutes later we had packed up, went to the desk, and got fully cancelled.
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't stay here!
Needs to be removed from the site. no maid service, bed sheets were dirty couldnt get new ones, towels were dirty, had to go by our own tolit paper, tvs did not work. Pictures did not match room at all
Séjour de 6 nuits en juillet 2023

4/10 Médiocre

Carrie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property did not match up with other Country Inn and Suites we have stayed in and we were very disappointed in its quality. Multiple hardware items were broken and missing in our bathroom, bedroom carpet was sticky, bathroom stall had prior guests hair on walls and we never received maid service to replace our very worn-out bath towels. We actually shortened our stay at this hotel because of these issues. We would advise guests to look elsewhere for a hotel in Panama City for a comfortable, clean stay. It was not worth the money we paid.
Séjour de 3 nuits en juillet 2023

2/10 Horrible

LIBIA

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dirty!!! We only stay one night from 3 nights weekend because the bad conditions of the air and general old looks of the hotel 👎
Séjour de 3 nuits en juin 2023
Réponse de Jerry Jones le 5 juil. 2023
Libia,Thank you for your feedback and we will use your information to fine tune our operations..

4/10 Médiocre

terry

Voyage d’affaires
Breakfast didn’t exist.
Séjour de 1 nuit en juin 2023
Réponse de Jerry Jones le 5 juil. 2023
Terry,Thank you for your feedback. I am concerned about the comment about the breakfast being non existent. We have been serving our hot breakfast since Memorial Day weekend, consisting of items such as: Biscuits and sausage gravy, Sausage links and potatoes or scrambled eggs, waffles, cereals, oatmeal, fruit, etc. On weekends, the breakfast starts at a later time than weekdays. If you would like to discuss your stay and concerns in more detail, please feel free to contact me.

6/10 Satisfaisant

Ronald

Les points faibles : Personnel et service et confort de la chambre
Bad housekeeping
After checking in, we went to our room and discovered that it had not been cleaned. The bed was unmade, there was garbage in the room and unflushed urine in the toilet. During our 4 day stay, one day we never received new towels nor did they pick up our trash. Our bed sheets were never done during our entire stay. We never received an apology.
Séjour de 4 nuits en juin 2023
Réponse de Jerry Jones le 5 juil. 2023
Ronald,On behalf of the staff at the Country Inn and Suites in Panama City,FL, we would like to apologize for the experience you encountered while staying here.Sincerely,Jerry Jones

10/10 Excellent

Brandi

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Katrina

Voyage en famille
Les points forts : Personnel et service
Our stay was okay. The room was decent, but the bathroom could've been cleaner. The front desk staff was pleasant and parking is easy.
Séjour de 2 nuits en avril 2023
Réponse de Jerry Jones le 5 juil. 2023
Katrina,Thank you for your feedback. I will use this information to better fine tune our operations in the Housekeeping department.

6/10 Satisfaisant

Sheree

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
It was very convenient and the staff was nice. But the alarm clock didn't work, not all the lights worked, the coffee machine was broke and no regular coffee just decaf. Then we asked the cleaning people for towels and they said they would bring us some which they never did.
Séjour de 2 nuits en juin 2023
Réponse de Jerry Jones le 9 juin 2023
Sheree,On behalf of the staff at the Country Inn and Suites in Panama City, Fl, we would like to apologize for the inconveniences you encountered while staying here. I will use your feedback as a learning opportunity for the staff and I ensure you will not have another experience like this again.

10/10 Excellent

Makenzie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great value and comfort/quality.
Séjour de 1 nuit en mai 2023
Réponse de Jerry Jones le 2 juin 2023
Makenzie,Thank you for your feedback and we are pleased to know that you enjoyed your stay.

10/10 Excellent

Albert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Jerry Jones le 2 juin 2023
Albert,Thank you for your feedback.

4/10 Médiocre

Amber

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff was very friendly, but the room wasn’t. The furniture was dirty, the carpets were filthy (left our feet black) and the faucet in the shower was broken. The grandkids slept on the hide-a-bed and we could feel the springs poking through the mattress. It was also very small with little storage room. Definitely not convenient for a family of six.it was also too far from all the attractions. We checked out 4 days early and found something closer to the beach.
Séjour de 7 nuits en mai 2023

6/10 Satisfaisant

Calvin

Séjour de 3 nuits en mai 2023

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mai 2023