Réception

Avis sur Regenta Inn Palacio De Goa

2.5 out of 5
Regenta Inn Palacio De Goa
Dr. Gama Pinto Road, Panaji, Goa

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 37." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 37." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 37." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 37." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 37." "

7,6/10

Propreté

8,0/10

Personnel et service

8,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

4,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en janvier 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Good value but not wonderful for Westerners.
Slightly out of the way and not geared up for Western tourists. We were the only ones staying there. The room was OK but the balcony unfortunately overlooked a building site. There was no bucket (for soaking clothes) and the bathroom didn't have an extractor fan. The best thing was the breakfasts which we really enjoyed and here the service was much the best in the hotel.
Séjour de 6 nuits en février 2024

6/10 Satisfaisant

manan

Voyage d’affaires
washroom should be ultimate clean,it lacks
washroom especially commode was out dated...flush flow was not at all good..must change with new one
Séjour de 1 nuit en avril 2023

10/10 Excellent

PRATIK, Raigad

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotel is very good, neat and clean. Central location. Must visit.
Séjour de 1 nuit en décembre 2020

2/10 Horrible

Asmita

Séjour de 1 nuit en décembre 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
The hotel was okay for a budget friendly family. The most disappointing aspect of it was how moldy and humid the bathroom was because the dehumidifier in the bathroom did not work. The tile all over the bathroom was growing mold. The staff was kind of slow in responding but something we were prepared for when traveling to this area. The lobby was always kept clean and they had a restaurant onsite which offered a wide variety of freshly cooked options.
Séjour de 4 nuits en février 2020
Réponse de General Manager le 6 mars 2020
Dear Guest, Thank you for choosing Palacio De Goa for your stay and for taking time to provide your valuable feedback. Our goal is guest satisfaction and we have noted with great concern that the services provided during your stay were not up to your expectations. I assure you that necessary steps are being taken to provide a better stay experience to our guests in the future. I thank you once again for your feedback. Our team looks forward to welcoming you back soon. Thank you

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, confort de la chambre
En klassiker
En gammal klassiker som håller stilen till ett rimligt pris,,Sängarna bra,,Wi-Fi Fungerar hela tiden,,Frukosten strålande om du gillar Hindu Vegetarisk,,Det finns även en Brödrost som fungerar,,,Som vanligt är Kaffet odugligt för en Svensk,,Det funkar om du använder mjölk
Séjour de 2 nuits en janvier 2020
Réponse de General Manager le 6 mars 2020
Dear Michael, We would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at the Palacio De Goa. We are very happy and delighted that we were able to create the pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Palacio De Goa soon. Thank you

2/10 Horrible

ANNIES

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was the worst hotel I have ever stayed.. Not clean. Service was poor. Never trust the check in time given in website. Not recommended.
Séjour de 2 nuits en décembre 2019
Réponse de General Manager le 6 mars 2020
Dear Guest, thank you so much for your kind words regarding your recent stay at Palacio De Goa. We sincerely appreciate your time to share your feedback. Perhaps we could not reach the level of excellence that you expected on this visit and we certainly understand your predicaments detailed in the given feedback. We aim to improve our levels of flexibility and favorably consider the odd exception to the rule. Our aim is to be the best in our field of hospitality and the guest feedback is a valuable part of the ongoing process of service evaluation and monitoring. We look forward to many more opportunities to serve you and trust that you would enjoy your next visit to our hotel to witness firsthand the improvements brought about, based on your feedback. Hope to have you with us soon again, whenever you are back to Goa. Thank You.

4/10 Médiocre

Tiago

Voyage en groupe
Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en décembre 2019
Réponse de General Manager le 6 mars 2020
Dear Guest, Thank you very much for taking the time to let us have your rating with regards to your recent stay at the Palacio De Goa. Review is an essential tool that we use in our business to ensure that the levels of guest satisfaction we provide maintain enhance the proud reputation of our brand.Perhaps we could not reach the level of excellence that you expected on this visit and we certainly understand your predicaments detailed in the given feedback. I look forward to welcoming you back to our hotel in near future. Thank You.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en novembre 2019
Réponse de General Manager le 6 mars 2020
Dear Guest, We at Palacio De Goa thank you for having stayed with us. Thanks for giving us valuable rating. We look forward to welcoming you back again in the near future. Thank you

8/10 Bien

Claire

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff all very helpful and caring. Clean and tidy.
Séjour de 3 nuits en octobre 2019
Réponse de ... le 1 nov. 2019
Dear Claire, We would like to thank you for reviewing Palacio De Goa on Expedia. We appreciate your patronage and it is only because of guests like you that we are here today. I will surely share your feedback with my team members. We would be waiting eagerly to welcome you on your next visit to Goa Thank You, General Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facilities were fine. Food was not catered to western.
Séjour de 2 nuits en décembre 2018

8/10 Bien

Warren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fun stay!
The stay here was great! The included breakfast included a live counter which was a nice touch. The staff were very friendly and the service was prompt.
Séjour de 3 nuits en décembre 2018

8/10 Bien

BIKRAMJIT

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Good
Nice & peaceful place to stay with family

10/10 Excellent

RACHIT, DELHI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
NICE HOTEL AND ROOM
Awesome hotel. I will come next time in whole entire life so stay only this hotel thank you placio de goa
Séjour de 3 nuits en décembre 2017

8/10 Bien

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good mid-range city hotel in Panjim. Plenty of good restaurants available within a 10 to 15 min walk. Breakfast OK, but could be improved with better coffee, and from being served inside, rather than in the rather cramped rear yard on wobbly plastic furniture. Helpful, friendly staff.
Séjour de 4 nuits en décembre 2017

8/10 Bien

Sanjay, Pune Maharashtra - India

Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Hotel is Nice but washroom is very short
Last three days we enjoy the hotel staying it is Nice and all staff is given service very Nice

8/10 Bien

JIGNESH

Les points forts : Propreté et infrastructures et conditions de l’hébergement

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Very good location. Close to city centre
Very convenient for going around many places at walking distance.

8/10 Bien

adithya

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel stay was brief, as we were out most part of the day. Ambience is good, staff is courteous. We had booked 2 standard double bed rooms, one of which was upgraded to a suite. Complimentary breakfast was included, which was delicious. Only thing is location is bit away from happening places at Panjim, but taxis and bikes are readily available for rent from the hotel. Staff is very strict with check out time, not flexible at all.

8/10 Bien

KETAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Naftalina
Uso abbondante della naftalina come disinfettante, pulizia approsdimativa, ci avevano proposto un solo lenzuolo e una coperta di lana polverosa, solo su richiesta è srrivato il secondo lenzuolo

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Break fast!

8/10 Bien

ASEEM, BILASPUR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
cool
the room was spacious and very comfortable.we enjoyed the trip.

10/10 Excellent

sachin kumar, Ahmedabad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay with family & friends
We enjoyed every bit of our stay in this hotel....location was perfect....morning breakfast delicious.....hotel staff very courteous....although the scooters hired at the hotel do need a little repair work...brakes & alignment issues.

6/10 Satisfaisant

Kunal

Les points faibles : Propreté
Nice Hotel but needs little improvements
Well hotel is nice but hygiene is not upto the mark. Firstly I don't get the room I booked via hotel.com which I don't liked at all, because when I have got a room booked at least a month earlier and same has been confirmed by the hotel one day before my arrival. Secondly the toilet don't have exhaust fan and window glass of toilet was broken. But food is very tasty full marks for the same. Staff is co operative. Location of hotel is very good.

10/10 Excellent

Subhash, Delhi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very Good Budget Hotel
This was very good stay

8/10 Bien

sam, A

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed our time here. Would book again. Fair stay for a fair price.

6/10 Satisfaisant

Rahul, Bangalore

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Loved the stay with few glitches
Hotel service was good. Parking was a issue. Besides the security helped us to park our car in the night. No floor mat. The bath sink & wash basin was not working well. Did not inform this to hotel staff as we were staying only for a day. The hotel location is good. Loved the ambiance.

8/10 Bien

RAVISHANKAR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Anina, Bangalore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel.. good amenities. . Courteous staff .. Great for families... business trip ..

8/10 Bien

Sylvie, Quebec

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Average but OK
Only thing to improve : bad toilet and shower installations

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel and is the best at this price.
Overall the stay and the hotel service was good but the cab driver(FIDA) which the hotel people suggested wasnt cooperative and missed out showing places which brought in dissatisfaction as you expect to see the places once you have invested money to watch a particular place.

6/10 Satisfaisant

SUBHADIP, Kolkata

Les points forts : Propreté et confort de la chambre
Good
Comfortable and friendly

8/10 Bien

Sandeep, Mumbai

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was worth
It was fantastic... very close to Church and market area