Complexes hôteliers à Palmira

« The hotel needs badly to be upgraded. It’s beautiful (especially the gardens), but the premises need to be enhanced. No dedicated lanes for swimmers: too crowded, and - despite the hotel’s rules - people are allowed to wear clothes and drink spirits in the swimming pool. Also, astonishingly, the hotel does not refund you at all if you cancel your reservation (even with a long notice). Just some water trickling in my room’s shower. This hotel is undoubtedly overrated. The staff is wonderful....

« Habitación en muy buen estado. Aseo impecable, atención del personal excelente. »

« It is a wonderful place to have a great family time together and enjoy the environment with the lake views. I will recommend to everybody. »

« Excelente atención »

« The stay itself was good. However, the hotel has double-charged my reservation: a payment through hotels.com and a separate payment to the hotel itself. This was discovered the day of check-out. The team at the reception indicated that the could only give me a voucher for a future stay. Upon insisting, they agreed to request a credit note. However, 1 month after the issue I have not received my money. This hotel has committed unfair practices! »

« Buena ubicación, solo que llegamos muy tarde por contratiempos en carretera y no encontramos recepción 24h »

« Air conditioning broke. Noisy bar kept us up all night. Bathroom a disaster. Don’t go. »