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Avis sur The Queens Hotel

3 out of 5
The Queens Hotel
Queen Street, Paignton, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 158 avis sur 310." "
Note des voyageurs de 8 (Bien), d’après 98 avis sur 310." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 310." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 310." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 310." "

9,0/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and location is ideal
Séjour de 2 nuits en mai 2024
Réponse de Lindsay Wood Operations Manager le 15 mai 2024
Thank you for your feedback it is much appreciated, we are very glad you enjoyed your stay with us and we do hope to see you again in the future, kind regards The Queens

6/10 Satisfaisant

Andrew

Voyage en couple
Les points forts : Propreté
No Parking unless you get in early
Séjour de 1 nuit en mars 2024
Réponse de Lindsay Wood Operations Manager le 6 avr. 2024
Thank you for your feedback it is much appreciated, the parking is on a first come first served basis, there is limited parking on the streets near by kind regards The Queens

8/10 Bien

Barrie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was near town centre but quiet
Séjour de 1 nuit en mars 2024
Réponse de Lindsay Wood Operations Manager le 19 mars 2024
Thank you for your feedback it is much appreciated, we do hope to see you again in the future, kind regards The Queens

10/10 Excellent

Glyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mars 2024
Réponse de Lindsay Wood Operations Manager le 19 mars 2024
Thank you for your feedback it is much appreciated, we do hope to see you again in the future, kind regards The Queens

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here twice, always spotless and the staff are really friendly.
Séjour de 2 nuits en mars 2024
Réponse de Lindsay Wood Operations Manager le 4 mars 2024
Thank you for your feedback it is much appreciated, we are very glad you enjoyed your stay with us and we do hope to see you again in the future, kind regards The Queens

8/10 Bien

Steve

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another lovely stay
Séjour de 3 nuits en février 2024
Réponse de Lindsay Wood Operations Manager le 28 févr. 2024
Thank you for your feedback it is much appreciated, kind regards The Queens

10/10 Excellent

Philip, Paignton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel with entertainment
Séjour de 1 nuit en février 2024
Réponse de Lindsay Wood Operations Manager le 15 mai 2024
Thank you for your feedback it is much appreciated, we are very glad you enjoyed your stay with us and we do hope to see you again in the future, kind regards The Queens

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Lindsay Wood Operations Manager le 28 févr. 2024
Thank you for your feedback it is much appreciated, kind regards The Queens

10/10 Excellent

Loumichelle

Voyage en famille, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A really friendly hotel
Séjour de 1 nuit en février 2024
Réponse de Lindsay Wood Operations Manager le 24 févr. 2024
Thank you for your feed back it is much appreciated, we do hope to see you again in the future, kind regards The Queens

8/10 Bien

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely just one gripe
Nice hotel lovely staff only gripe is the noise no chance of sleep the rooms dont block any noise from the landings room next door or above you can hear everything they do and it dont help when your neighbour seems tonwant to do some Diy at1am then fancies a shower at 2am
Séjour de 2 nuits en février 2024
Réponse de Lindsay Wood Operations Manager le 15 févr. 2024
Thank you for your feedback, we will take your comments on board, we do hope to see you again in the future. kind regards The Queens

10/10 Excellent

Justyna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de Lindsay Wood Operations Manager le 13 févr. 2024
Thank you for your feed back it is much appreciated, kind regards The Queens

10/10 Excellent

Joanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Lindsay Wood Operations Manager le 24 févr. 2024
Thank you for your feed back it is much appreciated, we do hope to see you again in the future, kind regards The Queens

8/10 Bien

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 5 févr. 2024
Thank you for your feedback it is much appreciated, we do hope to see you again in the future, kind regards The Queens

8/10 Bien

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sea side hotel
The rooms were comfortable and clean the only thing was water pressure in the bathroom couldn't have a good shower.
Séjour de 2 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 2 févr. 2024
Thank you for your feedback it is much appreciated and we will take on board your comments and look into the shower. We do hope to see you again in the future, kind regards The Queens

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay at The Queens
From the moment I arrived I was greeted very warmly with a very helpful and happy young lady, she was very organized and had me checked-in in no time at all, she was very helpful and explained all the amenities available to myself , my room was nicely decorated and clean, the bed was comfy and tea/coffee available in the room, all the staff were very polite , happy and helpful during my stay, would recommend the Queens to anyone, well done to all the staff and thankyou
Séjour de 2 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 1 févr. 2024
Thank you for your kind words, we are very glad you enjoyed your stay with us and we do hope to see you again in the future.

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, confort de la chambre
Another nice relaxing stay lovely staff
Séjour de 3 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 30 janv. 2024
Thank you for your feedback it is much appreciated, we do hope to see you again in the future, kind regards The Queens

8/10 Bien

Jurgen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff are very friendly and over all it had a nice atmosphere, for the low cost it’s definitely worth it
Séjour de 2 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 30 janv. 2024
Thank you for your feedback it is much appreciated, we do hope to see you again in the future, kind regards The Queens

2/10 Horrible

Tibor

Les points faibles : Personnel et service
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charming
Lovely hotel, super friendly staff. Use of the indoor pool which was lovely. Room was spacious and comfortable. Water pressure in the shower wasn’t brilliant but other than that couldn’t fault it at all.
Séjour de 2 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 26 janv. 2024
Thank you for your feed back it is much appreciated, we do hope to see you again in the future, kind regards The Queens Hotel Paignton

10/10 Excellent

Don

Séjour de 3 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 26 janv. 2024
Thank you for your feed back it is much appreciated, we are very glad you enjoyed your stay with us we do hope to see you again in the future, kind regards The Queens Hotel Paignton

8/10 Bien

Pauline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Birthday
Had a great time
Séjour de 2 nuits en janvier 2024
Réponse de Lindsay Wood Operations Manager le 26 janv. 2024
Thank you for your feed back it is much appreciated, we are very glad you enjoyed your stay with us we do hope to see you again in the future, kind regards The Queens Hotel Paignton

10/10 Excellent

Emmanuel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Affordable high quality hotel.
One of the best single room ive ever stayed.
Séjour de 1 nuit en décembre 2023
Réponse de Lindsay Wood Operations Manager le 26 janv. 2024
Many thanks for your feedback it is much appreciated, we are very glad you enjoyed your stay with us and we do hope to see you again in the future kind regards The Queens Hotel Paignton

8/10 Bien

Nicola

Les points forts : Propreté
Cheap and average
For what I paid, this was value for money but just an average place.
Séjour de 2 nuits en décembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feedback it is much appreciated, we do hope to see you again in the future, kind regards The Queens Hotel Paignton

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel is ok but we were given a a room on the top floor and the shower had zero preasure. Just a trickle of water to shower in.
Séjour de 3 nuits en décembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feedback it is very much appreciated, we will take you comments on board and pass this on to our maintenance team to look into. We do hope to see you again in the future, kind regards The Queens Hotel Paignton

8/10 Bien

SOORYAPRAKASH

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feedback it is much appreciated, kind regards The Queens Hotel Paignton

10/10 Excellent

William L

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feedback it is much appreciated, kind regards The Queens Hotel Paignton

10/10 Excellent

Thomas Nieaal

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feedback it is very much appreciated, we are very glad you enjoyed your stay with us and we do hope to see you again in the future, kind regards The Queens Hotel Paignton

8/10 Bien

Darren

Nice room nice hotel great value for money I will say a little old clientele for me and wife nevertheless very good
Séjour de 1 nuit en décembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feed back it is much appreciated, we do hope to see you again in the future, kind regards The Queens Hotel Paignton

8/10 Bien

Randy

Séjour de 1 nuit en novembre 2023
Réponse de Lindsay Wood Operations Manager le 8 janv. 2024
Thank you for your feedback it is much appreciated, kind regards The Queens Hotel Paignton

10/10 Excellent

Anthony

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was impressed with The Queen’s and the hotel exceeded my expectations massively; offered great value for money, tremendous customer service and met the requirements for the modern business traveller together with those away for holiday and leisure. Must be one of the best value for money places to stay in Paignton, if not Torbay, with guests treated like a valued customer rather than just a name and number. Highly recommended and will definitely by back.
Séjour de 1 nuit en novembre 2023
Réponse de Lindsay Wood Operations Manager le 28 nov. 2023
Thank you for your feedback it is much appreciated, we are very glad you enjoyed your stay with us and we will look forward to welcoming you again to the Queens Hotel in the future, kind regards The Queens

2/10 Horrible

nic

Séjour de 1 nuit en novembre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

10/10 Excellent

Michal

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All good👍
We had family room everything was in Good condition nice and clean and fabulous service on the breakfast.
Séjour de 1 nuit en octobre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

10/10 Excellent

Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay
Séjour de 1 nuit en octobre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

10/10 Excellent

carl

Séjour de 1 nuit en octobre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

8/10 Bien

Lisa

Séjour de 1 nuit en octobre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

6/10 Satisfaisant

Pam

Voyage en famille
We were greeted by the receptionists who told us about evening meals and the pool. We tried to book a meal only to be told they had to be booked before 5pm. (This was not told to us when we were told about the meals). We tried to book the pool but told couldn’t as there was various swimming lessons taking place. All could have been acceptable if it was told to us.
Séjour de 2 nuits en octobre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, we are sorry to hear of your experience regarding the evening meal this will be looked into with our members of staff, we do take swimming lessons as the pool is open to none residence, it was unfortunate that this was during your stay, we do hope to see you again in the future kind regards The Queens

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Another perfect stay at The Queens Hotel ,friendly staff,wonderful heated indoor pool,lovely outside terrace area,evening entertainment,only a few minutes from the town and seafront .single room had everything needed ,bathroom small but perfectly usable .
Séjour de 2 nuits en septembre 2023
Réponse de Jodie Wollaston, Operations Manager. le 4 oct. 2023
Dear Martin,Thank you for taking the time to review your recent stay at The Queens Hotel. We are delighted that you enjoyed your experience, with our friendly staff, pool facilities, nightly entertainment and our central location, being some of your person highlights. We hope to welcome you back in the future for a returning visit.Kind Regards,Jodie Wollaston, Operations Manager.

10/10 Excellent

MARCIA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Crackshot
We had Great time In Paignton the Queens Hotel staff welcoming very friendly the breakfast was lovely and the pool was great nephew loved it would stay again
Séjour de 2 nuits en septembre 2023
Réponse de Jodie Wollaston, Operations Manager. le 4 oct. 2023
Dear Marcia,We appreciate you taking the time to review your recent stay at The Queens Hotel.It is lovely to hear that you enjoyed your experience, and that your nephew took advantage of our indoor heated swimming pool.We hope to welcome you back in the future for a returning visit. Kind Regards,Jodie Wollaston, Operations Manager.

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly helpful staff. Clean room
Séjour de 6 nuits en septembre 2023
Réponse de Jodie Wollaston, Operations Manager. le 4 oct. 2023
Dear Wendy, Thank you for taking the time to review your recent experience at The Queens Hotel. We are delighted to hear that you enjoyed your stay, with our hardworking team of staff and our cleanliness being your personal highlights. We hope to welcome you back in the future for a returning visit. Kind Regards,Jodie Wollaston, Operations Manager.

10/10 Excellent

Mary

Séjour de 1 nuit en septembre 2023
Réponse de Jodie Wollaston, Operations Manager. le 4 oct. 2023
Dear Mary, We appreciate you taking the time to provide us with feedback on your recent stay at The Queens Hotel.We are happy to hear that you rate your experience 10 out of 10.We hope to welcome you back in the future for a returning stay. Kind Regards,Jodie Wollaston, Operations Manager.

6/10 Satisfaisant

Riccardo

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
W
Séjour de 1 nuit en septembre 2023

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Full English breakfast was plentiful and well cooked but smoked haddock portion was quite small. Staff served the food speedily and were helpful and friendly. My single room was clean and comfortable but VERY small and the toilet had a poor flush. It was cleaned each day. Entertainment was good and varied if somewhat loud and could be heard in the bedroom. Reception staff were also courteous and helpful.
Séjour de 5 nuits en août 2023
Réponse de Jodie Wollaston, Operations Manager. le 6 sept. 2023
Good Afternoon David, Thank you for taking the time to review your recent stay at The Queens Hotel. It is lovely to hear that you enjoyed your experience, with our friendly and helpful staff, breakfast service, and warm welcome being your personal highlights. I will speak with our maintenance team and get them to take a look at the toilet in your room to fix the flush. We hope to welcome you back in the future for a returning visit. Kind Regards,Jodie Wollaston, Operations Manager.The Queens Hotel.

8/10 Bien

Kelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had access to shopping and beach 🏖️ just outside the hotel which was so helpful. Also had evening entertainment which was good too.
Séjour de 3 nuits en septembre 2023
Réponse de Lindsay Wood Operations Manager le 16 nov. 2023
Thank you for your feed back it is much appreciated, kind regards The Queens

10/10 Excellent

Pauline

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Within walking distance to beaches shops and both bus and train stations Room was clean and comfortable Staff friendly and helpful Entertainment every evening
Séjour de 7 nuits en août 2023
Réponse de Jodie Wollaston, Operations Manager. le 3 sept. 2023
Good Morning Pauline,Thank you for taking the time to review your recent stay at The Queens Hotel. It is lovely to hear that you rated your experience 5 out of 5! With our friendly and helpful staff, comfortable and clean rooms and location being your personal highlights. We hope to welcome you back in the future for a returning visit. Kind Regards,Jodie Wollaston, Operations Manager.

6/10 Satisfaisant

Christine

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Fenster zum Innenhof Kaum Tageslicht Frühstück im Pub war schrecklich...Schmutzig
Séjour de 4 nuits en août 2023

10/10 Excellent

Charles

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2023
Réponse de Jodie Wollaston, Operations Manager. le 8 août 2023
Dear Charles, Thank you for taking the time to review your recent stay at The Queens Hotel. We are delighted to hear that you enjoyed your stay, rating us 10 out of 10!We hope to welcome to back in the further for a returning visit. Kind Regards,The Queens Hotel Team.

6/10 Satisfaisant

Michelle

Les points forts : Propreté et personnel et service
Room too small, horrible bed, a double is too small.
Séjour de 1 nuit en juillet 2023
Réponse de Jodie Wollaston, Operations Manager. le 8 août 2023
Dear Michelle, We appreciate you taking the time to provide us with feedback on your recent stay at The Queens Hotel. We are sorry to hear that your bed wasn't to your liking, and you found the room too small. I will of course pass on your comments to the relevant management and investigate these issues. Kind Regards,The Queens Hotel.

10/10 Excellent

k

Séjour de 1 nuit en juillet 2023
Réponse de Jodie Wollaston, Operations Manager. le 8 août 2023
Dear Guest,Thank you for taking the time to review your recent stay at The Queens Hotel. We are extremely happy to hear that you enjoyed your experience and gave us 10 out of 10!We hope to welcome you back in the future for a returning visit. Kind Regards,The Queens Hotel Team.

10/10 Excellent

Karen

Séjour de 1 nuit en juillet 2023
Réponse de Jodie Wollaston, Operations Manager. le 8 août 2023
Dear Karen, We appreciate you taking the time to provide The Queens Hotel with feedback on your recent stay. It is lovely to hear that you thoroughly enjoyed your experience and rated it 10 out of 10!We hope to welcome you back in the future for a returning visit. Kind Regards,The Queens Hotel.