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Avis sur Courtyard by Marriott Paducah

3 out of 5
Courtyard by Marriott Paducah
3835 Technology Dr, Paducah, KY

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 316 avis sur 606." "
Note des voyageurs de 8 (Bien), d’après 180 avis sur 606." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 606." "
Note des voyageurs de 4 (Médiocre), d’après 33 avis sur 606." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 606." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was nice; room was clean and bed comfortable. Like not being right on the highway and nice location by walking trail. Heating/cooling unit was loud; good stay over-all. Only disappointment was we booked using Expedia; rate was good and when I got my receipt after stay; it was regular price; not the Expedia price. Big difference in cost. Not sure how to dispute this but worth mentioning. We would stay at the facility again; but will need need to confirm pricing beforehand.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Lynn,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our spotless accommodations, comfortable bed, and great location, we are sorry your stay wasn't perfect. Please know specific fees and taxes aren't included in your third-party quoted rate, as they can only be paid once at the property. We look forward to welcoming you back and impressing you further.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024

10/10 Excellent

Sherry

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Sherry,It was a pleasure hosting you at Courtyard by Marriott Paducah! We're glad you had a restful visit, and we look forward to seeing you again should you be back in the area.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Jim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Saundra

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Appreciate effort to change the room to make it easier for me to manage my stay.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Saundra,We strive to ensure our guests have a comfortable, welcoming stay, and we are delighted that was the case for you on this occasion. Thank you for your perfect rating, and please return to Courtyard by Marriott Paducah soon for another fantastic time.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Angel

Séjour de 1 nuit en mars 2024

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2023

10/10 Excellent

Laura

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in and check out is seamless at this property. The rooms are clean, they’re modern. We stopped on our way through town and enjoyed it so much that 10 days later we booked a room on our return. We will be back next year! Thank you.
Réponse de General Manager le 28 févr. 2024
Dear Laura,Thank you so much for the five-star rating! From our team's amazing service to our clean accommodations, we're so happy to know that you enjoyed everything about your visit. Please consider coming back to join us again soon. Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Tyron

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Was a wonderful experience!!
Séjour de 1 nuit en février 2024
Réponse de General Manager le 18 févr. 2024
Dear Tyron,Thank you for sharing your short, yet wonderful review. It was an honor to have you as our guest at Courtyard by Marriott Paducah, and we are delighted you had a wonderful stay. We look forward to welcoming you back again soon.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

AARON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

10/10 Excellent

Bryttni

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Tracy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Off the main road. Well lit.
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 2 janv. 2024
Dear Tracy,It was a pleasure hosting you at Courtyard by Marriott Paducah! We're glad our location worked well for your trip, and we look forward to seeing you again soon.Warm Regards,Nathan VanceGeneral Manager

6/10 Satisfaisant

Anthony

Voyage d’affaires
Les points faibles : Équipements
Just okay
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 22 déc. 2023
Dear Anthony,Thank you for your review. We regret to learn that you were not fully satisfied with your recent experience. If you have any suggestions for areas in which we can look to make improvements for the future, please feel free to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Patrick

Séjour de 1 nuit en décembre 2023

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Don’t stay here.
Door locks didn’t work. Air conditioner made noise the whole time. Bug in my room. Only one staffer on site. Phones didn’t work. Food was terrible. Staff did the best they could but it’s a lost cause.
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 11 déc. 2023
We appreciate you sharing your concerns with us. Please accept our wholehearted apologies for your unsatisfactory experience. Your comments will enable us to address the issues you mentioned. Thank you for your input, and we wish you safe and pleasant travels.Warm Regards,Nathan VanceGeneral Manager

6/10 Satisfaisant

Merwyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Has a bar and nice open area. But the heater and AC was noisy in my room. Housekeeping did not clean my room when I didn’t place the dont disturb sign up.
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 11 déc. 2023
Dear Merwyn,Guest satisfaction is important to us, so we're happy to hear you enjoyed the bar. However, we apologize for any issues with the AC, and we'll look into this further. Housekeeping is provided every third day. Should you be in the area again, please consider coming back to see us.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Troy, Washougal

Séjour de 10 nuits en novembre 2023

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

8/10 Bien

Jessica

Les points forts : Propreté et personnel et service
The balcony rooms do not over see the courtyard, but the room was just big enough for a great, spacious weekend!
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 1 nov. 2023
Dear Jessica,We're so happy to know that you had a good time overall and that you enjoyed our wonderful accommodations during your visit. Thank you, and we hope to see you again soon. Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Vicky

Séjour de 1 nuit en octobre 2023

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Janel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didnt feel safe
Beds werent comfortable. People were loud in the hall ways. Someone tried to get into both my room and my kids rooms. It was hard to sleep at night after that and hard to get comfortable and I can fall asleep anywhere
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 15 oct. 2023
Dear Janel,While we thank you for being our guest, we are truly sorry to learn that you had these concerns during your time with us. Please know the safety of our guests is our top priority and we are always doing everything we can to make sure everyone remains safe. Also, know that our team is always ready to provide assistance and address any issues that may arise. We're grateful for your time and wish you happy travels.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Mollie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Brian

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Coffee shop in hotel.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 22 sept. 2023
Dear Brian,We're so happy to know that you had an amazing time overall and that you enjoyed our convenient coffee shop. Thank you, and we hope you'll come back to see us again soon. Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

Christian

Séjour de 1 nuit en août 2023

10/10 Excellent

nicholas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel Experience Ever
The room was clean and the bed was the most comfy ive ever slept on in a hotel. Staff was amazing and the on site bar and restaurant was fantastic. Food was delicious and the drinks were cold. Will stay again
Séjour de 1 nuit en août 2023
Réponse de General Manager le 29 août 2023
Dear Nicholas,It brightens our day to know your stay was nothing short of exceptional! We're so glad you enjoyed the delicious food and drinks, our fantastic staff, and our cozy accommodations. Our team trusts you slept well, and we look forward to welcoming you back to Courtyard by Marriott Paducah.Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

Corey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023

10/10 Excellent

Clay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Place Around
Hands-down, one of the best hotels in Paducah. I have stayed here on multiple occasions, while visiting Paducah, and have yet to be disappointed in any aspect.
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 29 juil. 2023
Dear Clay,Wow, what a lovely and thoughtful review! From all of us here at Courtyard by Marriott Paducah, we sincerely appreciate your loyalty, and we're proud to be "one of the best hotels in Paducah" in your eyes. Please come back and see us soon.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Toby

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Natalie, Lees Summit

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We needed a place to stay on our way back home. This was the perfect place. Quiet and comfortable.
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 3 juil. 2023
Dear Natalie,Thank you for choosing Courtyard by Marriott Paducah as your place to stay on your journey back home. We're thrilled to hear that our hotel provided you with the perfect experience - quiet and comfortable. We strive to create a relaxing environment for our guests, and we're delighted that we met your expectations. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Almost perfect
The hotel was clean and staff was very friendly and accommodating. Check in and out was super simple and quick. Hotel looked newer or more updated than neighboring ones. Just a couple small things that made it less than perfect. One there were no trash bags in either trash can and one of the white washcloths had stuff on it like it was stained with caked on makeup or something. Besides those things, the room was clean and comfortable. There were other visitors in the hotel running around slamming doors until later on in the night but was sporadic. Wasn't enough to keep us from sleeping well though. We will be back to stay again but will try to get on the upper floors so to be a little quieter.
Séjour de 2 nuits en juin 2023
Réponse de General Manager le 27 juin 2023
Dear Daniel, It was wonderful to have you as our guest recently! We are thrilled to note that you had a pleasant encounter with our team, as we pride ourselves on providing exceptional service for our guests. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Thank you for your review, and we look forward to your return!Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

Clay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very pleased with the hotel and staff!
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 21 juin 2023
Dear Clay,Thank you so much for choosing Courtyard by Marriott Paducah! We're thrilled you enjoyed our property and found our team to be friendly, and we look forward to welcoming you back in the future.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Judith

Séjour de 2 nuits en juin 2023

4/10 Médiocre

William

Voyage en famille
Les points faibles : Propreté et personnel et service
DO NOT STAY AT THIS 3RD. RATE HOTEL.
This hotel has so many back end rules and charges that are unexpected, not declared when a person books. The overall cleanliness of this place is terrible. They do not clean rooms at all and it is difficult to get ordinary items. Like coffe, sugar, cream, towels, and toilet paper. As a person who traveled extensively for 30 years domestically and internationally, I considet this hotel to be joke. They have no interest in a customer's personal comfort.
Séjour de 4 nuits en juin 2023
Réponse de General Manager le 8 juin 2023
Dear William,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about cleanliness and amenities, as well as for any confusion about our fees. We'll pass your comments along to the appropriate staff members, and we'd be grateful for the chance to provide you with more suitable accommodations.Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

ilo

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Overall very nice hotel. Shower had a used wash rag in it which makes me think the bathroom was not cleaned prior to our stay. And the pillows are horrible! Bring your own. Service was great, lobby and exterior of hotel is very pretty.
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 8 juin 2023
Dear Ilo,Thank you for choosing to stay with us on your recent visit to Paducah. Your feedback about our pillows will be kept in mind, and we appreciate you highlighting our hospitality. It would be our pleasure to welcome you back anytime, as familiar faces are a welcome sight!Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Deana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is our second time to stay. It was clean and service was great.
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 6 juin 2023
Dear Deana,Thank you for choosing to stay with us again at Courtyard by Marriott Paducah. We're thrilled to hear that your second visit was just as enjoyable as the first. We're glad you found our hotel to be clean and that our service met your expectations. We truly appreciate your continued support and hope to have the pleasure of welcoming you back for a third visit in the future.Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

Chris and Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The outside patio looking into the pool is a perfect set up for parents with kids when the parents don’t want to swim.
Séjour de 1 nuit en mai 2023
Réponse de General Manager le 6 juin 2023
Dear Chris and Amanda,Thank you for sharing your experience! We're so glad you enjoyed our pool and patio, and we trust your kids had a fantastic time swimming. If you're ever back in the area, our team would be happy to host you again.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Nancy Lee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

10/10 Excellent

Deana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean place to stay. It would have been nice to have a free continental breakfast. I have never stayed anywhere that didn't offer it's guest something for breakfast. Breakfast was coffee and a small cup of fruit for $12.00.
Séjour de 1 nuit en mai 2023
Réponse de General Manager le 21 mai 2023
Dear Deana,Thank you for your review and feedback. Our housekeeping team will be delighted that you noticed their hard work keeping our accommodations and facilities clean and tidy. We appreciate your thoughts on breakfast, but should you desire other options, our front desk team is always happy to recommend a few local restaurants. It would be our pleasure to welcome you back to Courtyard by Marriott Paducah.Warm Regards,Nathan VanceGeneral Manager

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Shanita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2023

10/10 Excellent

Zack

Séjour de 1 nuit en avril 2023

10/10 Excellent

Max

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
excellent facilities
Séjour de 2 nuits en mai 2023
Réponse de General Manager le 7 mai 2023
Dear Max,Thank you for taking the time to leave us a review. We're overjoyed to hear that you found our facilities to be excellent during your stay at Courtyard by Marriott Paducah. We hope to have the pleasure of hosting you again soon!Warm Regards,Nathan VanceGeneral Manager

4/10 Médiocre

Linda

Voyage en famille
Les points forts : Personnel et service et équipements
We were there for 5 days and they never cleaned our room. When we asked about getting it cleaned they said they do it every 3rd day, but they never did ours. When we asked on the 4th day the said they had too many rooms to do We had to do our own garbage , replenish our toilet paper and get our own fresh towels. When you go out it is nice to come back to a room that has been cleaned
Séjour de 5 nuits en avril 2023
Réponse de General Manager le 3 mai 2023
Dear Linda,We're saddened to hear about your experience. Please accept our apologies for any issues with housekeeping and for any disappointment with how it was handled. We certainly understand why you would want to come back to a clean room, and we'll look into your comments further. If you're in the area again, we hope you'll consider coming back to see us.Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

Linda, Placitas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2023

8/10 Bien

Lindsey

Séjour de 1 nuit en avril 2023

10/10 Excellent

James

Les points forts : Propreté, personnel et service, confort de la chambre
Great stay!
Séjour de 1 nuit en avril 2023
Réponse de General Manager le 19 avr. 2023
Dear James, Thank you for the outstanding rating of your recent stay at Courtyard by Marriott Paducah. We're glad you had a wonderful visit with us. It would be our pleasure to host you again in Paducah, so come back soon!Warm Regards,Nathan VanceGeneral Manager

8/10 Bien

George

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 Excellent

Jessica

Séjour de 1 nuit en avril 2023