Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
8,8/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
12 août 2023
Séjour de 1 nuit en août 2023
Réponse de Customer Care Team le 2 sept. 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
10/10 Excellent
RENOUD
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit calme et serein & gentillesse du personnel
RENOUD
Séjour de 1 nuit en juin 2023
Réponse de Customer Care Team le 5 juin 2023
Cher Renoud, merci pour votre merveilleux commentaire. Nous sommes ravis d'apprendre que vous avez eu une expérience agréable lors de votre séjour chez nous. Nous sommes ravis que vous ayez apprécié le charme de nos petites maisons et le jacuzzi de votre chambre. Notre objectif est toujours de fournir un hébergement confortable et agréable à nos clients, et nous sommes heureux d'avoir pu dépasser vos attentes. Nous sommes également ravis que notre personnel vous ait offert une expérience chaleureuse et accueillante. Leur gentillesse et leur hospitalité sont des aspects importants de notre service, et nous apprécions votre reconnaissance de leurs efforts. De plus, nous sommes ravis que vous ayez apprécié le calme et la superbe situation de notre hôtel. Fournir un environnement serein est important pour nous, et nous sommes heureux que cela ait ajouté au plaisir général de votre séjour. Merci encore pour vos aimables paroles. Ce fut un plaisir de vous accueillir et nous nous réjouissons de vous accueillir à nouveau pour une autre expérience exceptionnelle à l'avenir.Best regards,RishiSunset Inn Customer Relations Manager
8/10 Bien
Didier
Voyage en famille
22 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très Bien
Didier
Séjour de 1 nuit en avril 2023
Réponse de Customer Care Team le 24 avr. 2023
Cher Didier, merci beaucoup pour vos précieux commentaires. Nous sommes ravis de savoir que vous avez passé un séjour propre et confortable avec nous. En tant qu'organisation, nous nous sommes toujours efforcés de fournir à nos clients le meilleur service possible ainsi qu'un séjour propre et confortable, et nous prenons toutes les mesures possibles pour garantir cela. Nous sommes heureux d'être reconnus pour le travail acharné qui y est consacré et nous serions ravis de pouvoir vous accueillir la prochaine fois que vous serez dans les environs.Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Pierre-Alain
4 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un séjour merveilleux
Pierre-Alain
Séjour de 2 nuits en février 2023
Réponse de Customer Care Team le 7 mars 2023
Cher Pierre-Alain, nous sommes heureux que votre avis reflète une impression positive de nous suite à votre récent séjour ici. Nous sommes également ravis d'avoir l'opportunité de vous accueillir et nous nous réjouissons de vous revoir bientôt parmi nous. Merci!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Valérie
18 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Valérie
Séjour de 1 nuit en novembre 2022
Réponse de Customer Care Team le 21 nov. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
Mathieu
21 sept. 2022
Mathieu
Séjour de 2 nuits en septembre 2022
Réponse de Customer Care Team le 22 sept. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Matthieu
26 août 2022
Matthieu
Séjour de 1 nuit en août 2022
Réponse de Customer Care Team le 1 sept. 2022
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Caroline
Voyage en famille
3 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Caroline
Séjour de 2 nuits en octobre 2021
Réponse de Guest Experience Team le 3 nov. 2021
We are always pleased to receive feedback from our guests in relation to their stays with us, and we are delighted with your rating, thank you very much. We are happy to have satisfied you so well, and we hope to remain your hotel of choice here for future visits.
Best Regards,
Customer Care Team
10/10 Excellent
C.M.H.
Voyage en famille
28 nov. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
C.M.H.
Séjour de 2 nuits en novembre 2020
Réponse de Guest Experience Team le 30 nov. 2020
Dear Guest,We are very grateful you have taken the time to comment. Our goal is to provide an experience worth repeating for every guest, every time. When you need us in the future, we'll be here for you with clean and comfortable rooms and great rates. Guests who trust us are rewarded with complete satisfaction in almost every case. We're confident in our abilities and guest experience and always strive to be the best hotel in this area. We'll be here for you when you choose to stay with us again. We appreciate your efforts in writing this useful review, and we're acting on your comments. Thanks again.
Best Regards,
Customer Care Team
10/10 Excellent
Taimur
28 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Taimur
Séjour de 3 nuits en mai 2024
8/10 Bien
Darcy
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darcy
Séjour de 1 nuit en mai 2024
10/10 Excellent
Gabriel
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gabriel
Séjour de 1 nuit en mai 2024
10/10 Excellent
Linda
Voyage en couple
22 mai 2024
Linda
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 23 mai 2024
Dear Linda, we're delighted to hear that you enjoyed your stay with us and that you found your room to be clean, comfortable, and spacious. Providing a welcoming and accommodating experience for our guests is a top priority, and we're thrilled that our staff was able to make your stay memorable with their kindness and helpfulness. Your satisfaction is incredibly important to us, and we're grateful for your kind words. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Mandy
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mandy
Séjour de 2 nuits en mai 2024
Réponse de Customer Care Team le 21 mai 2024
Dear Mandy, thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience during your first visit to the area and that we met your expectations. It's great to know that you found our hotel clean, comfortable, and conveniently located. We're especially pleased that our manager made a memorable impression with friendly service and helpful recommendations. Your kind words and recommendation mean a lot to us, and we look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Ana, Beaverton
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 16 mai 2024
Dear Ana, we're thrilled to hear that you had a wonderful experience during your stay at our inn! Providing a cute and impeccably clean environment for our guests is a top priority, and we're delighted that you found both the inn and your room to be to your liking. Rishi will be thrilled to hear that his warm welcome and helpfulness made a positive impression on you. Thank you for recommending us, and we truly appreciate your kind words. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Andrew
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Andrew, we're thrilled to hear that you had an excellent experience during your stay with us! Providing exceptional service and creating a welcoming atmosphere for our guests are our top priorities, and we're delighted that our staff made a positive impression on you with their friendliness and professionalism. Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Noemi, Caruthers
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noemi
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Noemi, we're thrilled to hear that you had such a positive experience during your stay with us! Providing a cozy and quiet environment where guests feel welcome and cared for is our top priority, and we're delighted that we could exceed your expectations in these areas. It's wonderful to hear that our staff was attentive to your needs and ensured you had everything you needed for a comfortable stay. Your kind words mean the world to us, and we can't wait to welcome you back in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again soon!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
FREDERICK
Voyage en famille
12 mai 2024
Les points forts : Équipements
FREDERICK
Séjour de 3 nuits en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Frederick, thank you for your wonderful feedback! We're thrilled to hear that you found our staff friendly, our facilities clean, and our location convenient for exploring the area's attractions. Providing exceptional service and a comfortable environment for our guests is our top priority. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Donald W
Voyage en couple
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donald W
Séjour de 5 nuits en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Donald, it's wonderful to hear such high praise for Rishi! We're thrilled to know that he made your stay exceptional with his exceptional care and dedication to guest satisfaction. Providing personalized and attentive service is at the core of what we do, and we're grateful to have team members like Rishi who go above and beyond to ensure our guests have a memorable experience. We'll be sure to pass along your kind words to Rishi and celebrate his outstanding hospitality. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Stephen
Voyage en famille, Voyage d’affaires, Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 14 mai 2024
Dear Stephen, we're thrilled to hear that you enjoyed our hotel's great location and found our staff to be friendly and accommodating! Providing exceptional service and creating a welcoming atmosphere for our guests are top priorities for us, and we're delighted that we could meet your expectations in these areas. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to let us know. We look forward to your next visit!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Jerry, Tuscaloosa
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerry
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 10 mai 2024
Dear Jerry, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Felix, San Francisco
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Felix
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 8 mai 2024
Dear Felix, we're thrilled to hear that you had an excellent experience during your stay with us! Providing convenience and comfort to our guests is our top priority, and we're glad to hear that we succeeded in meeting your expectations. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing us, and we can't wait to see you again!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
margaret
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
margaret
Séjour de 1 nuit en mai 2024
Réponse de Customer Care Team le 7 mai 2024
Dear Margaret, we're thrilled to hear that you had such a warm and welcoming experience during your stay with us! Providing a comfortable and inviting atmosphere for our guests is what we strive for, and we're delighted that the owner made you feel right at home. Our location, surrounded by beautiful scenic pathways and the magnificent ocean, is truly one-of-a-kind, and we're glad you were able to enjoy it. We can't wait to welcome you back for another memorable stay! If there's anything specific you'd like to experience or if there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Best regards,RishiSunset Inn Customer Relations Manager
8/10 Bien
Joan, Novato
Voyage en groupe
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joan
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 7 mai 2024
Dear Joan, thank you for your feedback regarding your recent stay. We're delighted to hear that you found our rooms and surrounding area clean and well-maintained. Your satisfaction is important to us, and we appreciate your positive comments. We apologize for the inconvenience regarding the lack of receptacles for recyclable items and will certainly consider this for future improvements. We're glad to hear that you will stay with us again, and we look forward to welcoming you back for another enjoyable stay. If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. Safe travels!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Martin
Voyage en couple
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 7 mai 2024
Dear Martin, thank you for your kind words about Bhavi and our inn. We're thrilled to hear that you had a positive experience with our staff and found our inn to be a great place to stay while visiting the Monterey Peninsula. Providing friendly and helpful service is our priority, and we're delighted that Bhavi exceeded your expectations. We truly appreciate your recommendation and look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Sandra
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en avril 2024
Réponse de Guest Experience Team le 3 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
Cheryl
30 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheryl
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 1 mai 2024
Dear Cheryl, thank you for taking the time to share your feedback with us. We're delighted to hear that you found our proprietor, Rishi, pleasant and accommodating, and we apologize for any inconvenience caused by the inattentiveness of the other staff member. We're pleased to know that you appreciated the cleanliness and neatness of our property, as well as the unique feature of the fireplace in your room. Your suggestion regarding providing a hanging apparatus for clothes is valuable feedback, and we will certainly consider it for future improvements. We're glad to hear that you enjoyed the convenient location near the water and the walking trail. It was a pleasure hosting you during your two-night stay, and we hope to welcome you back again in the future for another enjoyable experience.Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Arminda
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arminda
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Arminda, thank you for your wonderful review! We're thrilled to hear that you found our rooms to be clean and spacious and that the amenities including the fridge, microwave, and coffee maker added convenience to your stay. We're glad you enjoyed our all-day coffee, tea, and juices available in our office. While the walk to the beach for sunset may have been a bit windy, we're delighted that you still found it beautiful. Your positive feedback means a lot to us, and we would be delighted to welcome you back for another visit in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us!Best regards,RishiSunset Inn Customer Relations Manager
6/10 Satisfaisant
Young Mo
Voyage en famille
29 avr. 2024
Les points forts : Propreté
Young Mo
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Young, we're sorry to hear that you were disappointed with our breakfast offerings. Providing a satisfying breakfast experience for our guests is important to us, and we apologize if we fell short of your expectations. Your feedback is valuable, and we will consider it as we strive to improve our breakfast options for future guests. If there's anything else we can do to enhance your stay or if you have any specific suggestions for breakfast improvements, please don't hesitate to let us know. We appreciate your honesty and hope to have the opportunity to welcome you back in the future. Thank you for choosing to stay with us.Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Karen
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Karen, thank you for your kind words! We're thrilled to hear that you felt welcomed and appreciated the local recommendations provided by our staff. Ensuring our guests have a memorable and enjoyable experience is our top priority, and we're delighted that we could assist you in making the most of your time in the area. We would be honored to welcome you back for another stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to seeing you again!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Aaron
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aaron
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Aaron, thank you for your kind words! We're delighted to hear that you found our staff to be very nice during your stay. Providing friendly and attentive service is important to us, and we're thrilled that our team made a positive impression on you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again soon!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Dr. Daramola
Voyage en famille
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dr. Daramola
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 30 avr. 2024
Dear Dr. Daramola, we're thrilled to hear that you had a wonderful one-night stay at Sunset Inn in Pacific Grove! It's delightful to know that you found the cottage warm and inviting and that our staff were kind and accommodating throughout your visit. Your satisfaction is our top priority, and we're already looking forward to welcoming you back for another memorable stay in the future. Thank you for choosing Sunset Inn, and we can't wait to see you again soon! Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Monique
27 avr. 2024
Monique
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 17 mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
Paul
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 3 nuits en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Paul, thank you for your kind words! We're delighted to hear that you enjoyed your stay with us and found our location quiet and convenient. It's wonderful to know that you were able to explore the nearby walking trails and restaurants. We hope to have the pleasure of hosting you again in the future for another peaceful getaway by the beach!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Robert
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 19 avr. 2024
Dear Robert, we're delighted to hear that our hotel has become your new favorite spot to stay! It's our pleasure to provide you with a comfortable and enjoyable experience. If there's anything specific you particularly enjoyed or if there are any areas where we can further improve, please feel free to share your feedback with us. We look forward to welcoming you back for many more memorable stays in the future!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Bradley
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bradley
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 22 avr. 2024
Dear Bradley, we're delighted to hear that you had a pleasant stay with us and enjoyed our proximity to the beach. It's great to know that you received a warm welcome from our manager and that you found the rooms clean, spacious, and well-equipped with amenities like the shower. We apologize for any inconvenience caused by the TV cutting out occasionally; our team will handle this issue promptly to ensure a seamless experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Rabih, Brookline
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rabih
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 16 avr. 2024
Dear Rabih, we're thrilled to hear that you found our hotel cozy and authentic and that you enjoyed our excellent location and great service! Providing a warm and welcoming atmosphere, along with convenient amenities and top-notch service, is what we aim for. Your satisfaction is our priority, and we're delighted that we could make your stay enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience in the future! Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Audrey
13 avr. 2024
Les points forts : Propreté et personnel et service
Audrey
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 15 avr. 2024
Dear Audrey, we're delighted to hear that you enjoyed your stay in our bungalows and found our location convenient for exploring Monterey's attractions. Our team strives to provide excellent service and comfortable accommodations for all our guests. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Heidi
Voyage en couple
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heidi
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 12 avr. 2024
Dear Heidi, It's wonderful to hear that you found our property charming and enjoyed our spacious rooms! Being within walking distance from the beach adds to the overall experience, allowing our guests to fully appreciate the beauty of the surroundings. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please feel free to let us know.Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Byoungsam
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Byoungsam
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear guest, thank you for your feedback! We're delighted to hear that you found our staff very kind. Providing friendly and attentive service is a top priority for us, and we're thrilled that our team made a positive impression on your stay. We truly appreciate your recognition of their efforts, and we hope to have the pleasure of welcoming you back for another wonderful experience in the future. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Jennifer
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jennifer
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 9 avr. 2024
Dear Jennifer, thank you so much for your kind words! We're delighted to hear that you found our hotel clean, cozy, and affordable and that our staff provided you with a very nice and hospitable experience. Providing excellent service and comfortable accommodations is our top priority, and we're thrilled that we succeeded in meeting your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Thank you for choosing our hotel!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
Alexis
6 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexis
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Alexis, thank you so much for your kind words! We're delighted to hear that you had a wonderful experience with us and that our host made your stay even more enjoyable. Providing exceptional hospitality and creating memorable experiences for our guests are our top priorities. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another fantastic stay!Best regards,RishiSunset Inn Customer Relations Manager
8/10 Bien
Ryan
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ryan
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 8 avr. 2024
Dear Ryan, we're thrilled to hear that you had a positive experience with our staff and enjoyed the beautiful and tranquil location of our hotel, just a short stroll away from the beach. Providing excellent service and ensuring our guests feel welcome and well-assisted are our top priorities. Thank you for choosing to stay with us, and we look forward to welcoming you back for another relaxing getaway in the future!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
susan
Voyage en famille
4 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
susan
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 5 avr. 2024
Dear Susan, thank you for your kind words! We're delighted to hear that you found our hotel well-appointed, comfortable, and charming. Providing a warm and welcoming experience for our guests is always our priority, and we're glad to hear that our staff met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon for another enjoyable stay.Best regards,RishiSunset Inn Customer Relations Manager
8/10 Bien
Amanda
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en avril 2024
Réponse de Customer Care Team le 5 avr. 2024
Dear Amanda, thank you for sharing your experience with us. We're glad to hear that you found the hotel nice and enjoyed its proximity to the beach and nearby amenities. We appreciate your feedback regarding the firmness of the beds and pillows, as well as the issue with the lack of AC upstairs. Your comments will be shared with our team for further consideration and improvement. We're pleased that you found our staff helpful and attentive to your needs. We hope to welcome you back in the future and provide you with an even more comfortable stay.Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
SZE WING
3 avr. 2024
SZE WING
Séjour de 1 nuit en avril 2024
Réponse de Customer Care Team le 23 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Bien
James
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 3 avr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
stephanie
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
stephanie
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 1 avr. 2024
Dear Stephanie, thank you for sharing your positive experience! We're thrilled to hear that you found our hotel very clean, well-organized, and convenient. It's great to know that you enjoyed the fireplace in your room and that it helped warm up the space quickly. We appreciate your kind words about our efforts to minimize outside noise, and we're delighted that you were impressed with the overall cleanliness and convenience of our facilities. We look forward to welcoming you back on your next visit!Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
DAVID
Voyage en couple
28 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
DAVID
Séjour de 2 nuits en mars 2024
Réponse de Customer Care Team le 29 mars 2024
Dear David, thank you for your wonderful feedback! We're thrilled to hear that you appreciated the meticulously maintained flowers in front of our brightly painted exteriors. Our team takes great pride in creating a welcoming and visually pleasing environment for our guests to enjoy. Your kind words are truly appreciated and serve as motivation for us to continue our efforts in maintaining our property to the highest standards. We hope you had a delightful stay overall, and we look forward to welcoming you back for another memorable experience in the future. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Best regards,RishiSunset Inn Customer Relations Manager
10/10 Excellent
stephen
25 mars 2024
stephen
Séjour de 1 nuit en mars 2024
Réponse de Customer Care Team le 27 mars 2024
Dear Stephen, we're thrilled to hear that you found your stay at our hotel to be relaxing, comfortable, and clean. Providing a serene and enjoyable environment for our guests is our top priority, and we're delighted that we were able to meet your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another excellent experience in the future.Best regards,RishiSunset Inn Customer Relations Manager