Salon du hall
Vérifier la disponibilité

Avis sur Lake Vyrnwy Hotel & Spa

4 out of 5
Lake Vyrnwy Hotel & Spa
Lake Vyrnwy, Powys, Oswestry, Wales

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 91 avis sur 147." "
Note des voyageurs de 8 (Bien), d’après 42 avis sur 147." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 147." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 147." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 147." "

9,2/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

8/10 Bien

susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely location,Very peaceful
Séjour de 2 nuits en avril 2024

8/10 Bien

Stephen

Séjour de 2 nuits en octobre 2023

8/10 Bien

A

Séjour de 1 nuit en octobre 2023

10/10 Excellent

colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
absolutely brilliant
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jane

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Hayley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay
What can i say absolutely stunning picturesque location, freindly staff high standard of cleanliness, food was beautiful. This beautiful tudor style building was perfect stay. Some may say dated i say in keeping with the style of the building beds was extremely comfortable and spacious in a well lay out and perfectly equipped room. A hidden gem cant wait to return. I have stayed in many ultra modern spa hotel 4 * plus and the service and food havent been good. This hotel out done them all well done to all the staff in the reception, Spa, restaurant and the tavern. You made us very welcome
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Tony, Ton pentre

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Location and rooms fantastic, staff again fantastic, food was good but a bit limited and slightly cold I e breakfast and the service in the evening was dreadfully slow
Séjour de 3 nuits en novembre 2020
Réponse de J Thomas, Guest Relations Manager le 24 nov. 2020
Thank you for taking the time to share your review and for your great rating. Although I was pleased to read that you enjoyed your room and your interaction with the staff, I was sorry to learn that your dining experiences did not meet your expectations for which I apologise. I have passed your comments onto the team to avoid a repeat of this below par performance. I do hope that this will not deter you from visiting us again and we look forward to welcoming you back. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en novembre 2020
Réponse de J Thomas, Guest Relations Manager le 24 nov. 2020
Thank you for your great rating, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon. Kind regards J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful location
Very enjoyable weekend break in wonderful setting
Séjour de 1 nuit en novembre 2020
Réponse de J Thomas, Guest Relations Manager le 21 nov. 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon. Kind regards J Thomas Guest Relations Manager

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely evening away
Lovely stay after 2nd welsh lockdown, nice breakfast with view of the lake
Séjour de 1 nuit en novembre 2020
Réponse de J Thomas, Guest Relations Manager le 15 nov. 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

10/10 Excellent

Ian

Séjour de 1 nuit en octobre 2020
Réponse de J Thomas, Guest Relations Manager le 10 nov. 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

8/10 Bien

Brent

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2020
Réponse de J Thomas, Guest Relations Manager le 13 oct. 2020
Thank you for your great rating. We look forward to seeing you again soon. Kind regards, J Thomas

10/10 Excellent

Ben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de J Thomas, Guest Relations Manager le 13 oct. 2020
Thank you for your great rating! We look forward to welcoming you back again soon. Kind regards, J Thomas

8/10 Bien

SiJ, UK

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely nice hotel, with helpful friendly staff in a beautiful location. The only reason I didn't give 5 stars are the rooms and hallways are a little tired and could do with sprucing up. The food in the main restaurant was wonderful, and covered all the various tastes for our group asked for. Can also recommend the spa. Hope you enjoy your day.
Séjour de 1 nuit en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 1 oct. 2020
Thank you for taking the time to share your lovely review. It's a pleasure to learn that you enjoyed your stay with us. We do have an ongoing refurbishment programme so hopefully, should you return, you will see the changes that we have made. Kind regards, J Thomas

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just returned from a two night break at the hotel, our second visit there. Very safe to stay during the current pandemic especially the outdoor bar and picnic area. Disappointed that spa area and adjacent bar was closed but obviously can’t be helped due to the current situation. Food and service excellent and the views from every room stunning. Will definitely return sometime.
Outside bar and picnic area - excellent idea during this pandemic.
Séjour de 2 nuits en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 1 oct. 2020
Thank you for taking the time to share your lovely review. It's a pleasure to learn that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind regards, J Thomas

10/10 Excellent

Ariano

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Professional staff, great food, lovely setting, and superb covid measures in place
Séjour de 1 nuit en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 24 sept. 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

10/10 Excellent

Allan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 24 sept. 2020
Thank you for your great rating, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

4/10 Médiocre

Alan karen

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Overpriced pretty veiw,but hotel falls down 2/10.
For such an expensive hotel...£164 for a wall veiw....its filthy and needs a cash injection and a damn good clean......lovely veiws from the front full stop
Séjour de 1 nuit en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 24 sept. 2020
Thank you for your recent stay with us and for sharing your feedback. I am extremely disappointed that you have been left with a negative impression of your time with us. We value all our guest feedback and I am sorry to learn that your stay was not as you had expected, for which I apologise. I have passed your comments onto the team to improve on the points that you have made.

10/10 Excellent

Gwendoline

Séjour de 3 nuits en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 24 sept. 2020
Thank you for your great rating, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

10/10 Excellent

Alan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
highly recommended!
Stayed overnight during a stop over in the area. I was impressed with the overall management of the COVID-19 and social distancing measures that were in place throughout the hotel. This offered Peace of mind and reassurance. We were alas people given a welcome pack which contained guidance, face masks and sanitiser gel. The location was excellent, the (twin) room was well proportioned, and the food at dinner and breakfast was excellent. I would certainly stay at the hotel next time we are in the area.
Séjour de 1 nuit en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 16 sept. 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon. Kind regards J Thomas Guest Relations Manager

8/10 Bien

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely room, terrible restaurant
The room was lovely with fantastic views, the bed was sooo comfortable. We ate in the restaurant, the service was very good, but the food not so, I had the sea bass and found the skin wasn’t crispy and the risotto was like rice pudding, fairly disgusting. But otherwise a lovely hotel.
Séjour de 1 nuit en septembre 2020
Réponse de J Thomas, Guest Relations Manager le 16 sept. 2020
Thank you for your recent stay with us and for sharing your feedback. Although I am pleased to read that you enjoyed the hotel's excellent location I am sorry to learn that your dining experience did not meet your expectations, for which I apologise. I hope that this experience will not deter you from visiting us in the future, and we look forward to welcoming you back soon.

10/10 Excellent

E.Jane

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A little taste of heaven ......
This was a delightful place to stay. Incredible views over the Lake. Wonderful food and service that is so friendly and good. Although very comfortable room the decor is a little dated and tired, but don’t let that put you off.
Séjour de 3 nuits en août 2020
Réponse de J Thomas, Guest Relations Manager le 16 sept. 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon. Kind regards J Thomas Guest Relations Manager

10/10 Excellent

Yanina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Hotel
Amazing location if you are interested in nature, hiking, and kayaking. We spent 2 nights there with 2 kids and a dog, it was really breathtaking experience. If you can, book rooms with a view of the lake - really worth it! The breakfast was amazing, the dinner were very good too! The hotel has a lot of history behind, so it has his own charm ;-)
Séjour de 2 nuits en août 2020
Réponse de J Thomas, Guest Relations Manager le 29 août 2020
Thank you for your recent stay at Lake Vyrnwy Hotel and for your wonderful review. It is a pleasure to learn that you enjoyed the hotel’s excellent location and dining experiences. Thank you again for your comments and we look forward to welcoming you again for another memorable stay Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de J Thomas, Guest Relations Manager le 11 août 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

10/10 Excellent

Milad

Séjour de 1 nuit en juillet 2020
Réponse de J Thomas, Guest Relations Manager le 11 août 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon.

10/10 Excellent

Graeme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning!
Absolutely stunning location, really friendly staff, great food, perfect stay!
Séjour de 1 nuit en mars 2020
Réponse de J Thomas, Guest Relations Manager le 23 mars 2020
Thank you for your lovely review! We hope to welcome you back to Lake Vyrnwy soon. Kind regards, J Thomas Guest Relations Manager

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We really liked the lake view from our room and the homely feel of the hotel. Overall we thought our stay was excellent although 49 individual stair up to our room did become a bit much. We liked it a lot.
Séjour de 2 nuits en mars 2020
Réponse de J Thomas, Guest Relations Manager le 8 mars 2020
Thank you for taking the time to share your review with us. It's a pleasure to learn that you enjoyed your stay with us. For your next stay, please feel free to request a room closer to reception and we would be more than happy to accommodate this. We look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

8/10 Bien

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 days in the valley.
Enjoyable stay at the hotel, just an issue with one of the room descriptions being wrong, valley view room was actually overlooking the car park. This should be resolved by the hotel/hotels.com asap so that other visitors do not have the same problem.
Séjour de 2 nuits en février 2020
Réponse de Guest Relations Manager le 2 mars 2020
Thank you for taking the time to share your review with us. I have amended our listing on hotels.com today which should update on the site shortly, thank you for bringing this to my attention. We hope to welcome you back soon. Kind ergards J Thomas

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020
Réponse de J Thomas, Guest Relations Manager le 2 mars 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon. Kind regards J Thomas Guest Relations Manager

10/10 Excellent

Lucy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab time. Motorbike friendly
Great time. Great value using Tesco club card vouchers x
Séjour de 1 nuit en février 2020
Réponse de J Thomas, Guest Relations Manager le 2 mars 2020
Thank you for your great review, I’m so pleased you enjoyed your visit. We look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Difficulty with the disabled room going to the main part of the hotel outside esp with a person who cannot climb stairs or needs a wheelchair
Séjour de 3 nuits en janvier 2020
Réponse de J Thomas, Guest Relations Manager le 2 mars 2020
Thank you for taking the time to share your review with us. I apologise for the difficulties you encountered, we do have our access statement available on our website and by email on request for guests to familiarise themselves with our layout and access before arrival. We do hope to welcome you back soon. Kind regards, J Thomas Guest Relations Manager

6/10 Satisfaisant

Robert

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Overnight stay for business
Food bill wasn’t transferred onto room and I was asked if I could wait 30min when checking out for someone to arrive to operate the computer system! Checked out just before 7am and couldn’t have any breakfast (paid for) because breakfast doesn’t start until 8am. Sound proofing in rooms poor. Could hear downstairs guests talking until 1am followed by snoring. Wasn’t offered any apology or alternatives
Séjour de 1 nuit en février 2020
Réponse de J Thomas, Guest Relations Manager le 2 mars 2020
Thank you for taking the time to share your review. I'm sorry for the delayed response. I can only apologise for the noise levels you experienced in your room, our staff do try their best to avoid high noise volumes from guests in the lounges however we can't be held accountable for other guests lack of consideration. With regards to breakfast we do advertise that breakfast starts at 8am however we are more than happy to provide a continental breakfast earlier than this if requested in advance, I'm sorry if this was not made clear to you. I do hope that this experience will not deter you from visiting us again in the future. Kind regards, J Thomas Guest Relations Manager

4/10 Médiocre

Voyageur vérifié

Séjour de 2 nuits en janvier 2020
Réponse de J Thomas, Guest Relations Manager le 2 févr. 2020
Thank you for your rating. I'm sorry that your stay was not as you had expected. I do hope that this will not deter you from visiting us again and we hope to welcome you back soon. Kind regards, J Thomas Guest Relations Manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely view from restaurant. Food not as stunning as the view tho...a little bit on the small side with portions.. esp when you have been out all day
Séjour de 3 nuits en janvier 2020
Réponse de J Thomas, Guest Relations Manager le 18 janv. 2020
Thank you for sharing your review. Although I'm pleased to read that you enjoyed the hotel's excellent location, I was sorry to learn that your dining experience did not meet your expectations, for which I apologise. I have passed your feedback onto our head chef. I do hope that this will not deter you from visiting us again and we look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An ideal place for a break. Somewhere to relax and get away from all the hustle and bustle of modern life.
Séjour de 1 nuit en janvier 2020
Réponse de J Thomas, Guest Relations Manager le 8 janv. 2020
Thank you for your lovely review. I'm so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe, Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Great location and excellent service. Very dog friendly which made our stay so much more relaxing. We stayed in one of the Lake View Room which had nice nice bathroom with a large basic bedroom area. Would have preferred to have been able to control the room temperature as is was quite cold
Séjour de 3 nuits en décembre 2019
Réponse de J Thomas, Guest Relations Manager le 18 déc. 2019
Thank you for sharing your lovely review! I'm so pleased that you enjoyed your stay with us. For your next stay, please don't hesitate to contact reception and we'd be more than happy to send an extra heater up to the room for you. We look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

8/10 Bien

Garry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de J Thomas, Guest Relations Manager le 15 déc. 2019
Thank you for your great rating! We look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All brilliant. Been many times. Love it. Can't wait to return
Séjour de 1 nuit en décembre 2019
Réponse de J Thomas, Guest Relations Manager le 13 déc. 2019
Thank you for your lovely review! I'm so pleased that you enjoyed your stay and we look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Owen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I’ll be back
Arrived at the hotel after dinner had finished, was kindly offered a cheese board to be sent up to the room. From then on in, it was just a wonderful stay with friendly and helpful staff and views to die for. Very relaxing.
Séjour de 1 nuit en décembre 2019
Réponse de J Thomas, Guest Relations Manager le 9 déc. 2019
Thank you for sharing your lovely review with us. I'm so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté
Location is stunning, rooms clean but tired. Bathroom cleanliness was not great, also tired and in need of attention. Toilet cleanliness was terrible, out of sight area behind toilet lid was filthy, cleaners obviously never put lid down? Breakfast was only mediocre, poor quality sausages, baked beans you literally get 1 tablespoon in a little pot! Considering the premium price, I think this hotel is resting on its laurels and location. Always wanted to stay here but the experience didn’t live up to expectations.
Séjour de 2 nuits en novembre 2019
Réponse de J Thomas, Guest Relations Manager le 6 déc. 2019
Thank you for taking the time to share your review with us. Although I'm pleased to read that you enjoyed the hotel's excellent location, I was sorry to learn that your stay did not meet your expectations, for which I apologise. We really value our customers feedback and we believe constructive criticism is a powerful tool that can help us improve and thrive. I have passed your comments onto the relevant departments to avoid a repeat of this below par performance. I can only apologise once more, and I feel I must mention as an independent and family concern that we are not a faceless, corporate organisation but one that really cares about customer sentiment and strive to achieve the highest levels of guest satisfaction we possibly can. I do hope that we get the opportunity to welcome you back in the future. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would thoroughly recommend.
Warm welcome, excellent facilities and food. Enjoyed a relaxing overnight stay. Worth paying the extra for a lake view room. Will definitely be going back again in the New Year.
View from room terrace.
Séjour de 1 nuit en novembre 2019
Réponse de J Thomas, Guest Relations Manager le 1 déc. 2019
Thank you so much for your great review! It's a pleasure to learn that you enjoyed your stay and we look forward to welcoming you back in the New Year. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended
Very friendly staff and excellent food. Hotel beautifully decorated for the Christmas festivities
Séjour de 1 nuit en novembre 2019
Réponse de J Thomas, Guest Relations Manager le 1 déc. 2019
Thank you for your lovely review! I'm so pleased you enjoyed your stay and we look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the peace and serenity we experienced during our stay. The best thing about the hotel I have to be honest is the view, breathtaking, but the beauty and authenticity of the hotel is no less. What I didn't like was the fact that we had to drive suite far to get to restaurants or other local amenities
Séjour de 2 nuits en novembre 2019
Réponse de J Thomas, Guest Relations le 22 nov. 2019
Thank you for your lovely review. I'm so pleased that you enjoyed your stay with us and we look forward to welcoming you back soon.

10/10 Excellent

Simon

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de J Thomas, Guest Relations le 22 nov. 2019
Thank you for your great rating! We look forward to seeing you again soon.

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Picturesque Views for a Birthday treat
We thought the service was excellent, the staff couldn't do enough for you and the dogs were very welcome in the places they were allowed in Hotel. The food was excellent, the only issue we had was we tried to book a spa treatment, but they were fully booked, it was our fault as we did leave it kind of last minute, but thought it being mid week it wouldn't be quite so busy, so lesson learnt !
Séjour de 2 nuits en novembre 2019
Réponse de J Thomas le 9 nov. 2019
Thank you for taking the time to share your review with us. It's a pleasure to learn that you enjoyed your stay with us and we look forward to welcoming you back soon. Kind Regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
The food was very nice in the tavern. Staff lovely and very helpful. Perfect.
Séjour de 1 nuit en novembre 2019
Réponse de J Thomas, Guest Relations Manager le 9 nov. 2019
Thank you for sharing your lovely review! We look forward to welcoming you back soon ☺

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019
Réponse de J Thomas, Guest Relations Manager le 22 oct. 2019
Thank you for your great review! We look forward to seeing you again soon.

8/10 Bien

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location for a getaway.
The hotel is in an amazingly beautiful location perched high above the stunning Lake Vyrnwy and close to the dam. The hotel is warm and welcoming and an ideal spot to take in all the local area has to offer. To be honest we thought the room decor was looking a little dated but it was comfortable enough and it was worth paying the little extra for a lake view room. The hotel does probably need a bit of money spending on it to bring it up modern standards (it has incredible potential we felt) but all in all it was a very pleasant stay and we would happily return.
Séjour de 1 nuit en octobre 2019
Réponse de J Thomas, Guest Relations Manager le 22 oct. 2019
Thank you for sharing your lovely review with us. It's a pleasure to learn that you enjoyed your stay! We do have an ongoing refurbishment programme so hopefully, should you return, you will see the changes we have made. We look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Very relaxing hotel,staff were very nice,overall a lovely stay in a beautiful location would highly recommend
Séjour de 1 nuit en octobre 2019
Réponse de J Thomas, Guest Relations Manager le 21 oct. 2019
Thank you for your great review. It's a pleasure to learn that you enjoyed your stay and we look forward to welcoming you back soon. Kind regards, J Thomas Guest Relations Manager