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Avis sur Holiday Inn Express Osaka City Centre - Midosuji, an IHG Hotel

3.5 out of 5
Holiday Inn Express Osaka City Centre - Midosuji, an IHG Hotel
4-1-12 Kitakyuhojimachi, Chuo Ward, Osaka, Osaka

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 274 avis sur 381." "
Note des voyageurs de 8 (Bien), d’après 82 avis sur 381." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 381." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 381." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 381." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

8/10 Bien

alain

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel Bien situé Chambre très petite.
Séjour de 3 nuits en octobre 2023
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 7 nov. 2023
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.As for the size of your room, first of all we would like to express our gratitude for your valuable comment, and we sincerely apologize for any inconvenience caused. We will consider reviewing the arrangement of furniture, etc. to ensure customer satisfaction.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Guy

Voyage en couple
Les points forts : Équipements
Très propre et bien situé
Séjour de 3 nuits en octobre 2023
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 6 nov. 2023
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

Mélanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Petite chambre, mais tout y était et la douche était grande. L’hôtel est bien localisée, à 10 min de Dotombori et 5 min du métro. Facile de se déplacer de cet endroit. Le gym est petit, seulement 4 machines, mais comme je ne m’attendais pas à un gym, j’étais contente. Il y a des machines à laver ce qui est pratique. Le petit déjeuner est inclus, œuf, bacon, riz, soupe, céréales, yogourt, viennoiseries, salades, fruits, etc. Bon choix pour bien commencer la journée !
Réponse de Hotel Service Manager le 8 janv. 2023
Dear Melanie sama,Thank you very much for choosing Holiday Inn Express City Centre-Midosuji for your recent stay, it was a great pleasure to serve you at your recent stay.We would also like to thank you for your feedback for our online review.We are delighted to hear that our facilities and breakfast service met your expectation in your stay. Your comments will be shared with all members of our team. It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request. We hope to welcome you again very soon.Please receive our very best and personals regards,SincerelyHoliday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Lorena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness
Séjour de 2 nuits en mai 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 13 mai 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are happy to read that you were satisfied with our cleanliness during your stay with us.We are encouraged by the recognition we have received.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It is a nice clean hotel, well placed.
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 27 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our cleanliness and location.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Steward

Voyage en famille
Les points forts : Propreté et personnel et service
Nice
Séjour de 2 nuits en avril 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 1 mai 2024
Dear Guest, Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to hear that you were satisfied with your recent stay at our hotel.We are encouraged by the recognition we have received.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Emily, Highland lakes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and best room! Great shower with multiple jets big room and bed!
Séjour de 2 nuits en avril 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 26 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our location.We are encouraged by the recognition we have received.As you mentioned, in our hotel, all rooms are equipped with a state-of-the-art power shower, and you can enjoy a massage with the water pressure as strong or weak as you like. We are happy to hear you enjoyed it!Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Louis, Monroe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 13 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

6/10 Satisfaisant

Claire

Séjour de 4 nuits en avril 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 3 mai 2024
Dear Guest, Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking the time out of your busy schedule to review our hotel.We hope you had a pleasant stay with us.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming your back.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

james

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location perfect hotel
Séjour de 2 nuits en avril 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 10 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very happy to read that you were satisfied with our location.As you said, our hotel is not only nearby Honmachi subway station, but also within walking distance to Shinsaibashi and Namba, where many guests enjoy shopping and other activities.The evaluation we received is very encouraging for us.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 7 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to read that you were satisfied with your stay.We are encouraged by the recognition we have received.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good location
Séjour de 6 nuits en mars 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 7 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to read that you were satisfied with the location and other aspects of your stay.As you mentioned, our hotel is within walking distance to Shinsaibashi and Namba, where many guests enjoy shopping and other activities.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, professional staff, and close to subway
Séjour de 2 nuits en mars 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 3 avr. 2024
Dear Guest, Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our location and cleanliness.We are encouraged by the recognition we have received.As you mentioned, our hotel is not only nearby Honmachi subway satation, but also within walking distance to Shinsaibashi and Namba, where many guests enjoy shopping and other activities.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

Jennifer

Voyage en famille
This property was centrally located near shopping, restaurants and metro station. Staff were very helpful with any questions you have. Breakfast was efficiently run, nice variety of food. Room was smaller that expected, but clean.
Séjour de 7 nuits en mars 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 2 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our location, breakfast, and cleanliness.We are encouraged by the recognition we have received.Thank you for your valuable feedback regarding the size of your room.We apologize for any inconvenience caused.We will share your comments with the relevant departments and work to improve your stay to make it more comfortable.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Ivy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location and very clean hotel. Friendly staff too. It would be nice if they had more washing machines though.
Séjour de 4 nuits en mars 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 1 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are happy to read that you were satisfied with our location and cleanliness.We are encouraged by the recognition we have received.However, we apologize for the inconvenience regarding washing machines.We have shared the feedback we received with the relevant departments.It is difficult to increase the number of washing machines as soon as possible, but we will make every effort to improve the situation to your satisfaction.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

KOK WAH

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 28 mars 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.We also thank you again for taking time out of your busy schedule to review our hotel.We are glad to hear that you were satisfied with your recent stay with us.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Rizalito

Séjour de 1 nuit en mars 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 23 avr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to hear that you were satisfied with your recent stay at our hotel.We are encouraged by the recognition we have received.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you again in near future.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Lydia

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really like this hotel cause they do laundry service for only 600yan . it’s a lot of people and the breakfast is free and that’s really nice. Super high recommended hotel.
Séjour de 4 nuits en mars 2024
Réponse de Front Office Manager le 17 mars 2024
Dear Ms. LydiaThank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji! More than that thank you again for taking time out of your busy schedule to share your experience at the hotel with us. We are very pleased to know that you were satisfied with your stay, facilities and breakfast service. Your comments are the salient recognition that motivate our team members to strive even further to deliver a better service. Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.On behalf of our passionate team, wish you a wonderful day and hope to welcome you again very soon.Please receive our very best and personal regards,

10/10 Excellent

Jonathan

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente servicio y facilidades.
Séjour de 3 nuits en mars 2024
Réponse de Holiday Inn Express Osaka City Centre Midosuji le 15 mars 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Yutaro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good!!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Service Manager le 14 mars 2024
Dear Yutaro-samaThank you very much for your recent stay at Holiday Inn Express Osaka City Centre Midosuji and for taking the time to share your feedback with us. We are very happy to hear that you had a very good experience during your time with us.Your positive comments truly mean a lot to our team. We work tirelessly to ensure that every guest feels welcomed and comfortable throughout their stay, and it is rewarding to know that our efforts have made a difference for you.We are committed to maintaining the high standards of service that you experienced and look forward to welcoming you back for another memorable stay in the future. If there is anything we can do to further enhance your experience, please do not hesitate to let us know.Once again, thank you for choosing to stay with us. We appreciate your feedback and hope to have the pleasure of serving you again soon.Sincerely Yours,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

Ka Chun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very convenient location and quite. Good breakfast and cleaning
Séjour de 9 nuits en mars 2024
Réponse de HOLIDAY INN EXPRESS OSAKA CITY CENTRE - MIDOSUJI le 10 mars 2024
Dear Ka Chun samaWarmest greeting from Osaka.Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.We are very pleased to know that you were satisfied with our location and hospitality.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely, Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

QUOC THANG, BROSSARD

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean. Friendly. Proximity to everything
Séjour de 3 nuits en mars 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 8 mars 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our cleanliness and location.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

Kayoko

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

10/10 Excellent

YUKARI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 21 févr. 2024
お客様へこのたびは、ホリデイ・インエクスプレス大阪シティセンター御堂筋にご宿泊頂き誠にありがとうございます。また、ご多忙の中、私どものホテルレビューにご協力頂き重ねてお礼申し上げます。過日のご滞在の際は、ご満足頂けたと拝読し大変嬉しく存じます。頂きました評価は、私どもにとって励みとなります。お客様にお帰り頂けるホテルになるよう、サービス向上に努めてまいりますのでお気づきの点がございましたらお申し付けください。お客様のお帰りを、従業員一同心よりお待ち申し上げております。ホリデイ・インエクスプレス大阪シティセンター御堂筋

8/10 Bien

Jikkou

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
出張での滞在
 ホテルは新しく建築されたホテルのようで設備や寝具なども新しいです。オフィスエリアにあるため夜も静かでコンビニへのアクセスも便利です。地図上は駅から近いですが実際は地下を少し歩きます。  ホテルフロントは三階にあるのですが、チェックインとチェックアウト、朝食の時間帯などはエレベーターが混み合うため時間に余裕を持って移動する必要があります。  シャワーのみで湯船がないためゆったりしたい人には向きませんがその分部屋が広めになっているのでトレードオフと思います。  セルフランドリーも使えるので長期滞在にも最適だと思います。  部屋にはデスクのない部屋もありますが、ホテルフロントに広めのデスクやカウンターデスクなどもありますのでリモートオフィス的にも使えそうです。
Séjour de 2 nuits en février 2024

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Small room but standard size for Japan. Helpful staff. Morning breakfast ok, but often ran out of some drinks/food later in the morning. Nice and convenient area of Osaka
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 13 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you for taking the time out of your busy schedule to write a review of our hotel.We are very happy to read that you were satisfied with our staff's service during your stay.We are very encouraged by the recognition we have received.However, we sincerely apologize for any inconvenience caused by the breakfast.We shared the feedback we received with the relevant departments.We will continue to review and improve the way we provide our services so that our guests can use them comfortably.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

minho

Séjour de 2 nuits en janvier 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 8 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Chi Hang

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
higher recommend who want to go osaka
Séjour de 4 nuits en février 2024
Réponse de Front Office Manager le 17 mars 2024
Dear Mr. / Ms. Chi HangThank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji! More than that thank you again for taking time out of your busy schedule to share your experience at the hotel with us. We are very pleased to know that you were satisfied with your stay. Your comments are the salient recognition that motivate our team members to strive even further to deliver a better service. Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.On behalf of our passionate team, wish you a wonderful day and hope to welcome you again very soon.Please receive our very best and personal regards,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Disappointed .
Really nice newish hotel offering reasonable breakfast. However rooms are so small with no wardrobe, no bedside table and nowhere to put your belongings. Had to live out of our suitcases . Not a comfortable stay .
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Service Manager le 6 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to post comments.We are very pleased to know that you were satisfied with our breakfast.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service.Please accept our apology for not meeting your expectations about our room.We have shared your kind words with our senior manager team and relevant departments.We will check the arrangement of furniture in guest room and make every effort to improve.We strive to make each stay as pleasant and comfortable as possible, and we will share your valuable comments to coach our team in order to provide a better experience in the future.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Yours sincerely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place. A bit of a walk to trains but fair. Bathroom a bit tight
Séjour de 1 nuit en janvier 2024
Réponse de Hoiday Inn Express Osaka City Centre Midosuji le 4 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our location.We are encouraged by the recognition we have received.However, regarding bathroom, we sincerely apologize for any inconvenience caused. Your valuable comments will be shared with all members of our team, and we will continue to make effort to reach more customer-oriented service for your future stay.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

David, San Gabriel

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent hotel in a great location with great prices.
Séjour de 3 nuits en janvier 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 8 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.As you mentioned, our hotel is right next to Midosuji Avenue and within walking distance to Shinsaibashi and Namba, where many guests enjoy shopping and other activities.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your requests.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Junji

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is new and clean. Excellent location with shopping district nearby. Highly recommended.
Séjour de 1 nuit en janvier 2024
Réponse de Holiday Inn Express Osaka City Centre Midousuji le 30 janv. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.As you mentioned, our hotel is right next to Midosuji Avenue and within walking distance to Shinsaibashi and Namba, where many guests enjoy shopping and other activities.We are glad to hear that you were satisfied with it.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Jessica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Increíble ubicación, en la zona comercial cerca de Dotonbori, hay muchas cafeterías y restaurantes y el desayuno incluido estaba delicioso. El personal muy amable, nos prestaron sombrillas para el día lluvioso y nos permitieron guardar las maletas en lo que era el horario del check in. El cuarto muy limpio y bonito. Me volvería a hospedar, lo recomiendo.
Séjour de 3 nuits en janvier 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 26 janv. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with our cleanliness and hospitality.We are encouraged by the recognition we have received.As you mentioned, our hotel is within walking distance to Shinsaibashi and Namba, where many guests enjoy shopping and other activities.Regarding breakfast, our hotel offers it complimentary for all staying guests, and the restaurant serves a Japanese and Western buffet breakfast that utilizes fresh local ingredients which many guests enjoy. We are glad to hear that you satisfied with it.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personal regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

minjeoung

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아침식사가 일본식으로 좋습니더. 침구가 깨끗하고 좋습니다. 방은 조금 작지만 깨끗합니다. 지하철역에서 7분정도 걷는데 다소 멀지만 난바와 우메다 사이여서 관광하기 편리합니다
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Service Manager le 26 janv. 2024
Dear Mr/Ms minjeoung,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to post comments.We are very pleased to know that you were satisfied with our breakfast and location.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service.As for the size of the room and laundry facilities, first of all we would like to express our gratitude for your valuable comment.We will share your valuable comment with the entire team. Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Lynne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 26 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very happy to read that you were satisfied with your stay.The evaluation we received is an encouragement to us.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

KUEI YUAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 17 janv. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Réponse de Hotel Service Manager le 9 janv. 2024
Dear Mr/Ms David,Thank you very much for choosing us and it was a great pleasure to serve at your recent stay.We would also like to thank you for your review.We are delighted to hear that our service have met your expectations.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service. We hope to welcome you again very soon.Best Regards,Holiday Inn Express Osaka City Centre-Midosuji

10/10 Excellent

Jelena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Osaka Metro, and Dotonbori st. Lots of temples and shrines around, lots of cafes. Excellent food in the neighborhood (and breakfast at hotel was really nice!). Staff at the breakfast restaurant and at the reception desk was helpful and effective, and very polite.Thank you!
Séjour de 5 nuits en janvier 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 26 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very happy to read that you were satisfied with the location and the service of our staff during your stay.The evaluation we received is an encouragement to us.Our hotel's breakfast menu features many dishes made with local vegetables and seasonings, and has been well-received by our guests.We will continue to create menus and strive to provide breakfast that our guests can enjoy.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Emilio, Coral Gables

Séjour de 2 nuits en janvier 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 26 févr. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very happy to read that you were satisfied with your stay.The evaluation we received is an encouragement to us.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you back.Sinserely,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

???

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
エントランスに入った瞬間から良い匂いでした。 掃除もきれいにしてあり快適にすごせました。 朝食付きでこの値段はとてもリーズナブルだと感じました。
Séjour de 1 nuit en janvier 2024
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 11 janv. 2024
お客様、このたびは、ホリデイ・インエクスプレス大阪シティセンター御堂筋に御宿泊頂き誠にありがとうございます。また、ご多忙の折、私どものホテルレビューをご投稿頂き重ねてお礼申し上げます。過日のご滞在の際は、ご満足いただけたようで何よりでございます。いただきました貴重な評価を参考にさせていただき、今後もサービス改善に努めてまいります。エントランスのフレグランスに関しまして、多くのお客様からご好評頂いており、ホワイトティーやシトラスなどの香りを配合したホテルオリジナルの香りをご提供しております。ご朝食につきまして、当ホテルでは和洋のビュッフェスタイルで、六甲味噌や日本の調味料など地元の食材を使った料理やパンやデニッシュなどをご提供しております。お客様にもお気に召して頂けたようで光栄でございます。またお迎えできます日を、従業員一同心よりお待ち申し上げております。ホリデイ・インエクスプレス大阪シティセンター御堂筋

10/10 Excellent

Dennis, Buena Park

Séjour de 3 nuits en décembre 2023
Réponse de ホリデイ・インエクスプレス大阪シティセンター御堂筋 le 1 janv. 2024
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are delighted to hear that our service have met your expectations.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service. Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you and your guests back.Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was clean and safe. Breakfast was yummy. The location was pretty because the trees on the street had colorful Christmas lights.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Service Manager le 28 déc. 2023
Dear Mr/Ms Amy,Thank you very much for staying at Holiday Inn Express OsakaCity Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to read that you were satisfied with breakfast and location.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express OsakaCity Centre Midosuji

10/10 Excellent

junyong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very close from subway station and very clean.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Service Manager le 25 déc. 2023
Dear Mr/Ms junyong,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.We also thank you again for taking time out of your busy schedule to review our hotel.We are very pleased to read that you were satisfied with location and cleanliness of room during your stay.We are very encouraged by the recognition we have received.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you and your guests back.Yours sinserely,Holiday Inn Express Osaka City Centre Midosuji

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is a good centrally located mid-range option in Osaka. It's a good option for twin beds, which we needed as we were two sisters traveling -- this can be hard to find in Japan and the rooms are often tiny, but this property had acceptably-sized rooms. (A little small by Western standards but roomy by Japanese standards). The double twin room included a small desk area and chair, which is a luxury in often tiny Japanese rooms. Charging stations and reading lights were helpfully installed by each bed, which I appreciate as some hotels only give charging options on one side. Although the immediate neighborhood is kind of office building-y with a corporate vibe, it's walkable to Shinsaibashi and just 1-2 stops from most major transit centers (Namba, Umeda, Yodoyabashi). The hotel itself is clean and well-serviced with good housekeeping and all necessary amenities (tea, instant coffee, good shower, toiletries, even pajamas, lots of pilllows and warm comforters). The included breakfast is pretty good for a hotel, with options for everyone and real (not instant) coffee. I do wish the breakfast would open at 6am, not 7am. We had to skip it on the last day to catch our flight, and 6am is not a crazy time to start offering breakfast. The line gets very long after 9am, so be warned that if you're a late riser, you might be standing in line for awhile. I also wish the curtains included a blackout option; we could only see gauze curtains which don't keep out urban light.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Service Manager le 25 déc. 2023
Dear Ms Jennifer,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji at your recent stay.We also thank you again for taking time out of your busy schedule to post your comments.We are very pleased to read that you were satisfied with the service and location during your stay.We are very encouraged by the recognition we have received.Thank you also for your valuable feedback regarding the operation time of breakfast and quality of curtain.We have shared your comments with the relevant departments.We will discuss and improve our breakfast offerings so that our guests can enjoy them.Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you and your guests back.Yours sinserely,Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Amina

Séjour de 4 nuits en décembre 2023
Réponse de Hotel Service Manager le 25 déc. 2023
Dear Mr/Ms Amina,Thank you very much for choosing us and it was a great pleasure to serve at your recent stay.We would also like to thank you for your review.We are delighted to hear that our service have met your expectations.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service. We hope to welcome you again very soon.Best Regards,Holiday Inn Express Osaka City Centre-Midosuji

10/10 Excellent

Emmily

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very hospitable and great amenities
This was my first stay in Japan and it was the best experience! I’ve tried other hotels but I will go back to this hotel.
Séjour de 2 nuits en décembre 2023
Réponse de Holiday Inn Express OsakaCity Centre Midosuji le 21 déc. 2023
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to know that you were satisfied with your stay.We are encouraged by the recognition we have received.Your valuable comments will be shared with all members of our team, and we will continue to make effort to reach more customer-oriented service for your future stay.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

garry homer

Séjour de 5 nuits en décembre 2023
Réponse de ホリディ・インエクスプレス大阪シティセンター御堂筋 le 22 déc. 2023
Dear GuestThank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to complete hotel review.We are delighted to hear that our service have met your expectations.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service. Please let us know if there is anything we can do to improve our services so that we can make our hotel a place where our guests can return to.We look forward to welcoming you and your guests back.Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room size is very small, breakfast with less food options and very crowded and noise environment.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Service Manager le 19 déc. 2023
Dear Guest,Thank you very much for staying at Holiday Inn Express Osaka City Centre Midosuji.Thank you again for taking time out of your busy schedule to post comments.However, we sincerely apologize for any discomfort you may have experienced due to overcrowding in the breakfast room.We have shared your kind words with the relevant departments, including our senior management team.We will review and improve our guidance procedures so that everyone can use the venue comfortably on days when there are many guests using it in advance.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express Osaka City Centre Midosuji

10/10 Excellent

Yves

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location. Very good diversified breakfast.
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Service Manager le 19 déc. 2023
Dear Mr/Ms Yves,Thank you very much for staying at Holiday Inn Express OsakaCity Centre Midosuji.Thank you again for taking time out of your busy schedule to complete our hotel review.We are very pleased to read that you were satisfied with breakfast.It is always encouraging and more inspiring for us to have direct feedback from our guests to aim higher for the better service.Please feel free to contact us anytime you want to come back to the hotel, we would be delighted to assist with any of your request.We hope to welcome you again very soon.Please receive our very best and personals regards,Sincerely,from the passionate team of the Holiday Inn Express OsakaCity Centre Midosuji

10/10 Excellent

PO TSAI

Séjour de 5 nuits en décembre 2023