Piscine extérieure, parasols de plage, chaises longues

Avis sur Magic Key

2.5 out of 5
Magic Key
4810 W Irlo Bronson Memorial Hwy, Kissimmee, FL

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 436 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 286 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 87 avis sur 1002." "

8,2/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Magic Key le 15 févr. 2024
Dear Guest Guy, thank you for your review, for us it was a pleasure to have received you in our hotel and provide excellent service, our priority is always to provide our quality services to make your stay satisfactory. We hope to see you again very soon. Thank you. Magic Key

8/10 Bien

Genevieve

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
La personne a l’accueil etait froid et non acceuillant
Séjour de 1 nuit en décembre 2023
Réponse de Magic Key le 14 janv. 2024
Dear Guest, thank you for your comments and valuation, we are very sorry if you did not feel well received or treated in our facilities, our Front Desk are 24 hours to assist you in the best possible way, we will take into account this observation to improve. We hope to have you back with us very soon. Magic Key. WWW.MAGICKEYBYMOTELS.COM

10/10 Excellent

Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de MK le 2 juil. 2023
Dear guest, thank you for taking your valuable time for your great evaluation, we would have liked to know your comments, your opinion is very important to us, it helps us to improve, to continue striving, to be recommended and for our team to continue giving do your best to provide a first class service and always ready to correct if there is any inconvenience, we hope to have you back in our facilities in the near future, thank you for choosing Magic Key Resort

6/10 Satisfaisant

Carole

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Pas terrible
Motel très de base je ne comprends pas les commentaires positifs. L’odeur de l’air climatisée est épouvantable. Nous avons acheté une bouteille de febreze pour en mettre dans les filtres. Nous avions réservé 2 nuits et malheureusement le motel n’offre pas le remboursement car nous aurions quitté sur le champ.
Séjour de 1 nuit en février 2023
Réponse de MK le 22 févr. 2023
Dear guest, we would like to begin by apologizing for not having met your expectations. We strive to make each stay as pleasant and comfortable as possible, our rooms are clean and then supervised to avoid these inconveniences, if you make your reservation through the Expedia, Booking or other pages for which these companies are responsible since they set the conditions and most of the basic reservations are non-refundable, thank you for your comments and assessment as these help us improve and for choosing Magic Key Resort.

8/10 Bien

Carole

Séjour de 1 nuit en février 2023
Réponse de MK le 22 févr. 2023
Dear guest, thank you for taking your valuable time for your evaluation, we would have liked to know your comments, these help us to improve and correct details, if any, since our team does its best to provide a first-rate service and is always attentive to correct if there is any inconvenience, we hope to have you back in our facilities in the near future, thank you for choosing Magic Key Resort.

6/10 Satisfaisant

olivier

Voyage en groupe
Les points faibles : Propreté et personnel et service
Déçu dans l’ensemble . La route 192 est très très bruyante , la chambre était grande mais sale , le ménage est fait tous les 3 jours mais de façon minimum , les draps tous les 6 jours . C’est poussiéreux partout . L’état général n’est pas catastrophique mais pourrait le devenir si il n’y a pas vite une amélioration. Le sèche linge de l’hôtel était HS donc impossible de laver ses vêtements . Le lit est confortable mais grince énormément. Les serviettes sont petites et vieilles , Walmart en vend à 5$ de meilleure qualité . Notez bien que l’hôtel interdit formellement de fumer dans l’ensemble de la propriété, inclus le parking , je ne fume pas donc c’est une très bonne chose … Reste que le prix était correct et que juste pour y passer la nuit , ça passe .
Séjour de 15 nuits en janvier 2023
Réponse de MK le 31 janv. 2023
Cher invité, nous voudrions commencer par nous excuser de ne pas avoir répondu à vos attentes. Nous nous efforçons de rendre chaque séjour le plus agréable et confortable possible, nos chambres sont propres puis surveillées pour éviter ces désagréments, nous nous excusons pour la gêne occasionnée par le room service quotidien, l'industrie hôtelière a été fortement affectée par le manque de personnel et de nouveaux des règles ont dû être établies, selon lesquelles le nettoyage et le changement des draps sont effectués tous les trois jours, mais les poubelles peuvent être laissées dans le couloir, les sacs seront retirés et un changement de draps peut être demandé serviettes à la réception, nous sommes vraiment désolé de ce qui s'est passé avec le sèche-linge pour lequel nous venons d'être informés qu'il a été remplacé par un nouveau, merci pour vos commentaires et d'avoir choisi Magic Key Resort

8/10 Bien

Catheline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Propre et bon emplacement. Très bon qualité /prix
Séjour de 1 nuit en décembre 2022
Réponse de MK le 18 déc. 2022
Dear guest, thank you for your comments and assessment, thank you for appreciating the good location, cleanliness of our facilities, good prices and all the effort of our team that gives their best every day to provide a first class service, we hope to have you back in our facilities in the near future, thank you for choosing Magic Key Resort

10/10 Excellent

Eric

Séjour de 5 nuits en octobre 2022
Réponse de MK le 2 nov. 2022
Dear guest, thank you for taking your valuable time for your evaluation, we would have liked to know your comments, these help us to improve more, since our team kindly gives its best to provide a first class service and is always attentive to correct if there is any inconvenience, we hope to have you again in our facilities in the near future, thank you for choosing Magic Key Resort

8/10 Bien

Sophie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bon prix, bon emplacement.
Séjour de 2 nuits en juillet 2022
Réponse de MK le 18 juil. 2022
Cher invité, merci pour vos commentaires et votre appréciation, merci d'avoir apprécié le bon emplacement, nos bons prix et tous les efforts de notre équipe qui fait de son mieux chaque jour pour fournir un service de première classe, nous espérons vous revoir dans notre installations dans un futur proche, merci d'avoir choisi Magic Key Resort

4/10 Médiocre

AISSA

Voyage d’affaires
Les points forts : Propreté
A proximité d'un axe routier très bruyant. Fenêtre en simple vitrage et porte pas étanche font qu'il est très difficile de dormir. La seule façon de façon de couvrir le bruit de la rue est de mettre la climatisation bruyante mais efficace. Nous avions réservé pour 3 nuits mais sommes partis au bout de la 1ere. Autrement, les chambres sont grandes, propres et fonctionnelles.
Séjour de 3 nuits en juin 2022
Réponse de MK le 12 juin 2022
Dear guest, thank you for taking your valuable time for your comments as these help us to improve and correct details if any, as our team does its best to provide a first class service and is always attentive to correct if there is any inconvenience, we are very sorry that you did not like our facilities due to the noise since we are very close to the main road, which is very well seen by other guests due to the proximity of shops and parks, thank you for choosing Magic Key hotel

10/10 Excellent

Mario

Séjour de 1 nuit en février 2022

8/10 Bien

richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bien
Bien en général
Séjour de 1 nuit en janvier 2022
Réponse de Magic Key Resort le 2 févr. 2022
Gracias por tu review. Saludos

10/10 Excellent

LYDIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2020
Réponse de Magic Key Resort le 12 nov. 2020
Many thanks for your review

6/10 Satisfaisant

Manuel

Ok place for the price.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Blanca, Freeport

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and convenient price
Séjour de 1 nuit en février 2024
Réponse de Front Desk Team le 15 mai 2024
Thank you for your feed back . We look forward to hosting you again soon.

6/10 Satisfaisant

Jesus

Les points forts : Personnel et service
Les points faibles : Propreté
Mas mantenimiento al cuarto
Séjour de 1 nuit en mai 2024
Réponse de Magic Key le 12 mai 2024
Querido Huesped Jesus, gracias por sus comentarios y valoracion, nuestro trabajo dia a dia es ofrecerles habitaciones y areas de calidad, tomaremos en cuenta sus recomendaciones. Esperamos recibirlos de nuevo. Gracias. Magic Key

10/10 Excellent

Jean

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 3 nuits en mai 2024
Réponse de Magic Key le 7 mai 2024
Dear Guest Jean, thank you for your comments and rating, we are pleased to know that you enjoyed your stay in our hotel, we hope to see you soon. Thank you. Magic Key.

10/10 Excellent

JAMES, Palm Coast

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en avril 2024
Réponse de Magic Key le 6 mai 2024
Dear Guest James, thank you for your comments and valuation, for us it will always be a pleasure to welcome you in our hotel and give you the best attention with the best cleaning and security service. We hope to see you soon. Thank you. Magic Key

10/10 Excellent

Eileen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La recomiendo a todo el mundo es limpia , comoda, bien localizada , tranquila
Séjour de 4 nuits en avril 2024
Réponse de Magic Key le 4 mai 2024
Querida Huesped Eileen, gracias por sus comentarios y valoracion, nos complace saber que disfruto su estadia en nuestro hotel, trabajamos dia a dia por ofrecerle a cada persona que nos visita habitaciones limpias, comodas, asi como cada una de las areas del hotel. Esperamos verlos muy pronto. Gracias. Magic Key

10/10 Excellent

JAMES, Palm Coast

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome
Séjour de 1 nuit en mai 2024
Réponse de Magic Key le 6 mai 2024
Dear Guest James, thank you for your comments and valuation, for us it will always be a pleasure to welcome you in our hotel and give you the best attention with the best cleaning and security service. We hope to see you soon. Thank you. Magic Key

2/10 Horrible

Anna

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en avril 2024
Réponse de Magic Key le 29 avr. 2024
Dear guest thank you for your review, we regret any inconvenience during your stay, for us it will always be a priority to offer high quality services and provide all the security and comfort that our guests need. Thank you.

6/10 Satisfaisant

Linda

Les points faibles : Personnel et service
The hotel took a $200 deposit I thought that was a lot of money for a low budget motel. People walk out with tvs to take a big deposit?I did not like that.
Séjour de 1 nuit en avril 2024
Réponse de Magic Key le 27 avr. 2024
Dear Guest Linda, thank you for your comments and evaluation, our hotel is small but with high standards of cleanliness, comfort and attention as you can find in the large hotel chains and that is why at the time of Check In the retention of the 200 to prevent any situation from happening that inconveniences the rest of the guests who are in the hotel. If during your stay there was no inconvenience, please be assured that the retention for the 200 is released by us on the same day your check out. Thank you. MagicKey.

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was so friendly and helpful! Beds were comfy and there was ample fridge/freezer space as well as a microwave that worked really well. Didn’t get to check out the pool - to busy Disney-ing!
Séjour de 5 nuits en avril 2024
Réponse de Magic Key le 27 avr. 2024
Dear Guest Nicole, thank you for your comments and valuation, for us it was a pleasure to have received and served you in our hotel and that you enjoyed your stay with us, we hope to see you soon and you can enjoy a while in our pool. Thank you. Magic Key.

2/10 Horrible

Muhammad

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very bad policies. Very bad and rude behavior of staff. Totally helpless front desk. It was like jail. I booked through Expedia and they didn’t let me to checkout. Very very bad staff. Never go to this place even offer to stay free of cost.
Séjour de 4 nuits en avril 2024
Réponse de Magic Key le 27 avr. 2024
Dear Guest Muhammad thank you for your comments and valuation, we regret any misunderstanding during your stay, at no time has denied any guest their right at the time of Check Out what we could not do that day was to go to check the room as you demanded the Housekeeper department is responsible for reviewing each of the rooms and had rooms with check out before yours, as you were informed at the time of your Check In after reviewing the room we proceeded to release the hold for incidents for 200, at no time our staff was rude to explain each of the procedures that at all times must be met in order to always offer a quality and pleasant stay. Thank you. Magic Key.

10/10 Excellent

Raynald

Voyage en famille
I enjoyed my stay and it was remarkable at a great price. I will definitely come back.
Séjour de 3 nuits en avril 2024
Réponse de Magic Key le 27 avr. 2024
Dear Guest Raynald thank you for your comments and valuation, it was a pleasure to receive you in our hotel and that you enjoyed your stay, we offer the most competitive prices in the market always with the best quality in our services and attention. We hope to see you soon. Thank you. Magic Key.

2/10 Horrible

Raymond

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Magic Key le 27 avr. 2024
Dear Guest Raymond thank you for your review, we regret any inconvenience during your stay, for us it will always be a priority to offer high quality services and provide all the security and comfort that our guests need. Thank you. Magic Key.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The last three times were noisier from upstairs people! The beds are a little too high for my wife with a bad back, it is a little harder to get into bed! Other than these two issues we had a safe and comfortable stay!
Séjour de 1 nuit en avril 2024
Réponse de Magic Key le 21 avr. 2024
Dear Guest Gilbert, thank you for your comments and valuation, we are sorry about the noise, we try to keep the hotel always as quiet as possible but last Saturday we had a very busy night with the hotel totally sold out, we have a room for disabled guests with a little lower beds for future visits if you wish you can inform us to place them in one of those rooms, our priority will always be to provide all the comforts to have a happy stay. We hope to see you again. Thank you. Magic Key.

2/10 Horrible

Allyson

Séjour de 3 nuits en avril 2024
Réponse de Magic Key le 12 mai 2024
Dear Guest Allyson thank you for your review, we hope you had a pleasant stay in our hotel and we look forward to welcoming you again. Thank you. Magic Key.

4/10 Médiocre

El_Letting

Les points forts : Propreté et personnel et service
Demasiado dinero en depósito
Séjour de 1 nuit en avril 2024
Réponse de Magic Key le 11 avr. 2024
Dear Guest Randy, thank you for your comments and valuation, our daily work is to offer a completely familiar and safe hotel for all the people who visit us, as well as offering quality services and cleanliness, the charge of 200 for any incident is charged at the time of Check In to avoid that during the stay of our guests do not incur in any failure that produces any discomfort for you, as explained cordially at the time of Check In if there is no breach of the terms and conditions that we also clarify, at the time of Check Out that retention is released immediately by our administrative department, we hope to see you again. Thank you. Magic KeyTranslated with DeepL.com (free version)

10/10 Excellent

Pablo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very lovely staff and accommodating to all my needs! It was a pleasant stay.
Séjour de 2 nuits en avril 2024
Réponse de Magic Key le 11 avr. 2024
Dear Guest Pablo, it was a pleasure for us to have received you in our hotel and served you in the most cordial and friendly way to enjoy your stay, our rooms are very comfortable and spacious to meet the needs of all the people who visit us, we hope to see you again. Thank you. Magic Key

10/10 Excellent

Emmanuel

Voyage en couple
Les points forts : Équipements
Was a super good experience the front lady(Venezuelan girls) very helpful and we feel welcome , she make everything to make us feel confortable, the cleaning lady( another Venezuelan girl , ) she was so attentive, we sleep very well , room and bed so good I give 5 stars on every aspect
Séjour de 2 nuits en avril 2024
Réponse de Magic Key le 9 avr. 2024
Dear Huesped Leite, thank you for your comments and valuation, for us it will always be a pleasure to receive you in our hotel and do everything possible to make you feel at home, each of our employees is always ready to offer you a warm smile and help you in whatever you need. We hope to see you soon. Thank you. Magic Key.

6/10 Satisfaisant

David

Voyage en famille
The floor was dirty I asked them to clean it they didn’t
Séjour de 2 nuits en avril 2024
Réponse de Magic Key le 9 avr. 2024
Dear Guest David, thank you for your comments and valuation, the cleaning service is every 3 nights as it was explained to you at the time of your Check In, however when you notified the Front Desk that you wanted the floor to be cleaned immediately the Houseman was notified and he went to do it, what was not done was the cleaning service since you only stayed 2 nights. Thank you. Magick Key

6/10 Satisfaisant

Katherine

Les points forts : Personnel et service
Good convenient place
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Team le 7 avr. 2024
Thank you for your feedback and hope to host you again soon .

10/10 Excellent

Jeffry

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Team le 7 avr. 2024
Thank you for your review . We are glad you enjoyed your stay and hope to host you again soon.

6/10 Satisfaisant

Carol

This is not a resort by any means, but room is spacious and somewhat clean. The floors definitely needed to be cleaner, especially in the corners. Bathroom and linen was clean. For the price it wasn’t bad - get what you pay for 😊
Réponse de Magic Key le 2 avr. 2024
Dear Guest Carol, thank you for your comments and rating, we are a small hotel but we work every day to offer you high services of cleanliness, safety and comfort, all your recommendations are taken into account to continue working and improving so that when you visit us you can enjoy of your stay with us, if you need anything additional or any help you can come to our Front Desk which is open 24 hours a day and we will be happy to help you. Thank you. Magic Key.

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property will be back
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Team le 2 avr. 2024
Thank you for your feedback we look forward to seeing you back soon.

10/10 Excellent

Terrance

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had a great stay here for a week after my sudden departure from my previous hotel. The staff were great and they let me check in earlier than normal. The room was clean and had a nice bed. The wifi is the standard for most hotels, so not great but it gets the job done
Séjour de 4 nuits en mars 2024
Réponse de Magic Key le 27 avr. 2024
Dear Guest Terrance thank you for your comments and valuation, our workers will always be ready to serve you with the best attention and kindness, our rooms as well as each of the areas of the hotel receive daily cleaning and care necessary for each person who visits us feel comfortable and enjoy your stay. We hope to see you soon. Thank you. Magic Key.

10/10 Excellent

Oscar de

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024
Réponse de Magic Key le 31 mars 2024
Dear Guest Oscar, thank you for your rating, we are pleased to know that you enjoyed your stay in our hotel, we are here every day to receive you with the best attention, kindness and high standards of cleanliness and security. We hope to see you soon. Thank you. Magic Key.

2/10 Horrible

Chanel

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here a few years prior(2021) and had nothing but good things to say about my stay. This time however, absolutely abysmal. The room was only clean-ish at best. The tub in the shower was super skeevy but the mat provided was worse so i just took my chances. They gave you just enough toilet paper in your room to use the bathroom maybe once a day. Housekeeping did not come to my room once, for anything. Had to ask for more clean towels that i eventually jus went and got myself. .
Séjour de 3 nuits en mars 2024
Réponse de Magic Key le 30 mars 2024
Dear Guest Chanel, thank you for your comments and rating, in relation to your comments, our rooms are cleaned immediately at the time of Check Out of each of our guests, if during their stay they had any problem with something dirty and that was not theirs. inside the room, you could go to our Front Desk which is open 24 hours a day and we would have been happy to help you, in relation to the towels as was told when you requested them, each room includes 2 sets of towels for the proper use of 2 people, which is the maximum number of occupants in the type of room I rent, the towels are delivered only at the front desk as happened when you came to ask for them and we delivered them to you, the bathrooms in each room have 4 rolls of paper sanitary, if during your short stay you needed more toilet paper you could request it at the front desk and we would have also given it to you, each worker at our hotel is willing to help each person who visits us and make their stay pleasant and happy, we are very sorry the one who could not inform us of all the details as he does until now. Thank you. Magic Key

10/10 Excellent

Stepheny

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in. Friendly staff. Clean room.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 30 mars 2024
Thank you your feedback . We are happy you enjoy your stay with us and look forward to hosting you again soon .

10/10 Excellent

Cornelia

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Convenient location but found the air conditioning unit very noisy.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 30 mars 2024
Thank you for feedback . We are happy to hear you had a good stay and look forward to hosting you again soon .

10/10 Excellent

Paul, Kenneth City

Voyage en famille
Les points forts : Personnel et service
The front desk manager was very nice when we arrived. The location was convenient for a night. Overall needs some updates,been in worse and been in better
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 30 mars 2024
Thank you for your feedback . We are happy to hear you had a good stay and that your interaction with our staff was great . We look forward to hosting you again soon

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great room for a reasonable rate. It's an older property, well maintained. Shopping is very near, the parks and MCO are within 20 miles. The proprietor is invested in a good experience for those who stay. Much better than the corporate room pimps - and no Section 8!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 27 mars 2024
Dear guest we are thrilled you had a good experience at the hotel, We look forward too hosting again soon.

10/10 Excellent

Alfredo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Magic Key le 28 mars 2024
Querido Huesped Alfredo, Gracias por su valoracion, nos complace saber que disfruto su estadia en nuestro hotel, estamos siempre dispuestos a brindarles una atencion y servicios de alta calidad. Esperamos verlo de nuevo. Gracias. Magic Key.

8/10 Bien

Myra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Team le 27 mars 2024
Thank for your feed back and hope too see you again soon.

6/10 Satisfaisant

alexa

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et équipements
Tv remote did not work, toilet didn’t flush and toilet brush was dirty, had clearly been used by prior occupants and had not been cleaned.
Séjour de 1 nuit en mars 2024
Réponse de Magic Key le 21 mars 2024
Dear Guest Alexa, thank you for your comments and valuation, we regret the inconvenience during your stay, our Front Desk is open 24 hrs to help each of our guests with whatever they need during their stay, if you had any problems you can approach and will gladly be resolved such as the TV and the toilet on the other hand already sent to the relevant department and their complaints are taken into account for the corresponding checks. We hope to see you soon. Thank you. Magick Key.

8/10 Bien

darice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I just really enjoyed being able to find somewhere affordable to stay. I'm just now waiting on my security deposit in the amount of 200.00 that I been waiting for since check out. I was told it was released but haven't received it yet.
Séjour de 4 nuits en mars 2024
Réponse de Magic Key le 18 mars 2024
Dear Guest Darice, thank you for your comments and valuation, we are pleased to know that you enjoyed your stay in our hotel, in relation to the retention for incidents that is charged at the time of Check In it was already released by our part, as you said was released the same day of your check out, if you still have not received it you should contact your bank. We hope to see you again. Thank you. Magic Key

6/10 Satisfaisant

Matt

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Magic Key le 17 mars 2024
Dear Guest Matt, thank you for your review, we are pleased to know that you enjoyed your stay in our hotel. We hope to see you again soon. Thank you. Magic Key.

6/10 Satisfaisant

Charles

Voyage en couple
Les points forts : Personnel et service
This property is good for two guys on a business trip, and thats it. The room was clean but barren, nothing in it. The shower soap dispenser was either empty or broken, I think broken, the electrical outlet near the fron window where I plugged in my laptop was dangerous, the whole plate moved on plugging in and out. The sink mirror was old and pealing away. The bottom of the fridge was rusting. They tryied......but fell way short. I would not recommend unless you're doing business in the local area and just need a place to sleep.
Séjour de 1 nuit en mars 2024
Réponse de Magic Key le 16 mars 2024
Dear Guest Charles, thank you for your comments and valuation, we work every day to offer you a hotel with high quality standards and competitive rates in the area, thank you for each of the observations you make us all were taken into account by the corresponding department and were corrected. We hope to see you soon. Thank you. Magic Key.

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff, beautiful rooms. Super quiet.
Séjour de 1 nuit en mars 2024
Réponse de Magic Key le 16 mars 2024
Dear Guest Michael, thank you for your comments and valuation, for us it will always be a pleasure to welcome you in our hotel and provide you with a high quality attention and services. We hope to see you soon. Thank you. Magic Key.