Avis sur Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel
Holiday Inn & Suites Orlando SW - Celebration Area, an IHG Hotel
5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL
Avis
7,8
Bien
7,8/10
Propreté
8,0/10
Personnel et service
8,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Luz le 30 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
8/10 Bien
Danielle
Voyage en famille
19 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Danielle
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Voyageur vérifié
18 mars 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2020
Réponse de Ruthie le 25 mars 2020
Thank you for your review. We are happy to hear that you enjoyed our Pool, and that your room was fresh and clean. Glad to hear that our staff met your expectations.
We look forward to seeing you again soon!
8/10 Bien
Esther
15 mai 2024
Esther
Séjour de 4 nuits en mai 2024
Réponse de Luz le 16 mai 2024
Thank you for sharing your feedback with us. We're glad to hear that overall, your stay met your expectations and that you found the price satisfactory. However, we're sorry to learn about the issue you encountered with mold in the shower. Ensuring a clean and comfortable environment for our guests is paramount, and we apologize for any inconvenience this may have caused. Rest assured, we will address this matter promptly with our housekeeping team to prevent recurrence. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future. If there's anything else we can do to enhance your stay next time, please don't hesitate to let us know.
2/10 Horrible
Gurpreet
Voyage en couple
15 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Gurpreet
Séjour de 4 nuits en mai 2024
10/10 Excellent
megumi
14 mai 2024
megumi
Séjour de 1 nuit en mai 2024
Réponse de Luz le 16 mai 2024
Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back again soon for another wonderful experience. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know!
10/10 Excellent
James
13 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mai 2024
Réponse de Luz le 16 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!
10/10 Excellent
Michael
12 mai 2024
Les points forts : Propreté
Michael
Séjour de 1 nuit en mai 2024
Réponse de Luz le 16 mai 2024
Thank you for your feedback! We're thrilled to hear that you had a great stay with us. We hope to welcome you back again soon for another wonderful experience. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please let us know!
10/10 Excellent
Nishino
Voyage en groupe, Voyage d’affaires
10 mai 2024
Nishino
Séjour de 5 nuits en mai 2024
Réponse de Luz le 16 mai 2024
Thank you for choosing to stay with us during your business trip and for taking the time to share your feedback. We're glad to hear that you found our hotel to be conveniently located and affordable for your needs. It's wonderful to know that you were able to enjoy some leisure time exploring the nearby townscape and visiting the amusement park during your stay. We're also pleased that you found our amenities, like the pool, to be a refreshing break from your work schedule. We strive to provide a comfortable and convenient experience for all our guests, whether they're here for business or leisure, and we're delighted that we could meet your expectations. We hope to welcome you back again in the future for another great stay! If there's anything else we can do to enhance your experience next time, please let us know.
10/10 Excellent
Brian
9 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Brian
Séjour de 4 nuits en avril 2024
Réponse de Luz le 16 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!
10/10 Excellent
Adam
Voyage en famille avec de jeunes enfants
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Adam
Séjour de 1 nuit en mai 2024
Réponse de Luz le 16 mai 2024
Thank you so much for your fantastic rating! We're thrilled to hear that you had a perfect 5 out of 5 stay with us. Your satisfaction is our utmost priority, and we're delighted that we could meet your expectations. If there's anything specific that made your stay memorable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful experience!
10/10 Excellent
Daniel, Innisfil
Voyage en famille avec de jeunes enfants
7 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en mai 2024
Réponse de Luz le 16 mai 2024
Thank you for your kind words! We're delighted to hear that you found our staff excellent and accommodating during your stay. Providing exceptional service to our guests is always our top priority, and we're glad to hear that we succeeded in making your experience a positive one. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back again soon!
10/10 Excellent
soomin
6 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
soomin
Séjour de 1 nuit en mai 2024
Réponse de Caitlin le 7 mai 2024
Thank you so much for you're kind words! We're thrilled to hear that you enjoyed your recent stay with us!
10/10 Excellent
Tina
Voyage en couple
6 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tina
Séjour de 8 nuits en avril 2024
Réponse de Caitlin le 7 mai 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our property, breakfast and shuttle! Our team strives to provide friendly and helpful service to all our guests. We appreciate your recommendation and hope to welcome you back to our property in the future!
10/10 Excellent
Anthony
6 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en avril 2024
Réponse de Caitlin le 7 mai 2024
Thank you so much for your review! We're thrilled that you enjoyed your experience hear on property!
10/10 Excellent
Anju
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage en couple
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Anju
Séjour de 1 nuit en avril 2024
Réponse de Caitlin le 7 mai 2024
We're thrilled to hear you loved your stay! Thank you for your kind words about our staff- well be sure to pass them along! Looking forward to welcoming you back soon!
10/10 Excellent
Jennifer
Voyage en famille
3 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 9 nuits en avril 2024
Réponse de Caitlin le 7 mai 2024
We are delighted to hear that you had an excellent stay! Thank you for choosing us and sharing your experience! We look forward to welcoming you back in the future!
8/10 Bien
Michel
3 mai 2024
Michel
Séjour de 6 nuits en avril 2024
10/10 Excellent
Scott
3 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Scott
Séjour de 1 nuit en mai 2024
Réponse de Luz le 3 mai 2024
Thank you for your kind words! We're thrilled you enjoyed your stay with us. We hope to welcome you back again soon for another wonderful experience!
10/10 Excellent
Erica
Voyage en couple
1 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Erica
Séjour de 2 nuits en avril 2024
Réponse de Luz le 3 mai 2024
We're delighted you enjoyed your stay! Thank you for choosing us. We look forward to hosting you again in the future!
8/10 Bien
PAOLA, HIALEAH
Voyage en famille avec de jeunes enfants
30 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
PAOLA
Séjour de 2 nuits en avril 2024
Réponse de Luz le 3 mai 2024
Thank you for your feedback. We're glad to hear you found our staff friendly and accommodating. We appreciate your comments about the property, and we'll take them into consideration as we strive to improve. We apologize for any inconvenience caused by the room's smell and assure you we're working to address this issue. We hope to have the opportunity to welcome you back for an even better experience in the future.
8/10 Bien
Julissa
Voyage en famille
29 avr. 2024
Les points forts : Propreté et équipements
Julissa
Séjour de 1 nuit en avril 2024
Réponse de Luz le 30 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Deborah
Voyage en couple
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Deborah
Séjour de 3 nuits en avril 2024
Réponse de Luz le 30 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 Horrible
Lamakia
24 avr. 2024
Lamakia
Séjour de 2 nuits en avril 2024
Réponse de Luz le 30 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
8/10 Bien
Janeth
Voyage en famille
24 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Janeth
Séjour de 4 nuits en avril 2024
Réponse de Luz le 25 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
10/10 Excellent
Kayla
23 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kayla
Séjour de 4 nuits en avril 2024
Réponse de Holiday Inn SW Celebration Area le 24 avr. 2024
Thank you so much for your feedback! We hope to see you again very soon.
10/10 Excellent
Christopher
Voyage en famille avec de jeunes enfants
22 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Holiday Inn SW Celebration Area le 24 avr. 2024
Thank you so much for your feedback! We hope to see you again very soon.
8/10 Bien
Scott Alan
22 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Scott Alan
Séjour de 1 nuit en avril 2024
Réponse de Luz le 22 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 Horrible
Yolanda
Voyage d’affaires, Voyage en couple
21 avr. 2024
Les points faibles : Propreté et équipements
Yolanda
Séjour de 3 nuits en avril 2024
Réponse de Luz le 22 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
10/10 Excellent
Ralph
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ralph
Séjour de 1 nuit en février 2024
Réponse de Luz le 22 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 Horrible
Brent
19 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Brent
Séjour de 1 nuit en avril 2024
Réponse de Luz le 22 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,The Front Office Team
10/10 Excellent
Maria, Riverview
Voyage en famille
18 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maria
Séjour de 2 nuits en avril 2024
Réponse de Luz le 22 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
8/10 Bien
ERIK
15 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
ERIK
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 Excellent
James, Welland
Voyage en famille
15 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
James
Séjour de 3 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 Excellent
Alain
15 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Alain
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 Excellent
Amanda
15 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
8/10 Bien
Armando
15 avr. 2024
Armando
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Caitlin ThomasFront Office ManagerHoliday Inn Orlando SW Celebration Area
2/10 Horrible
Cynthia
Voyage en famille
14 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 2 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.Sincerely,Ruth M.Front Office ManagerHoliday Inn Orlando SW Celebration Area
10/10 Excellent
Maria
Voyage en famille avec de jeunes enfants, Voyage en famille
14 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 Excellent
Ramon
Voyage en famille, Voyage en couple
14 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Ramon
Séjour de 5 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
6/10 Satisfaisant
Heather
Voyage en couple
14 avr. 2024
Les points forts : Propreté et équipements
Heather
Séjour de 2 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.
10/10 Excellent
Wassim
Voyage d’affaires
12 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wassim
Séjour de 2 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 Excellent
Brandon, Middletown
8 avr. 2024
Brandon
Séjour de 3 nuits en avril 2024
Réponse de Luz le 30 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon! Sincerely, The Front Office Team
2/10 Horrible
Stefani
8 avr. 2024
Stefani
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. Please accept my deepest apology for the unexpected experience you had with your room and any shortfalls you have noticed. It is regrettable that we did not live up to expectations. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our guests.Thank you and we hope you give us another chance to show you how great our hotel is.
10/10 Excellent
Irinesly
7 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Irinesly
Séjour de 2 nuits en mars 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
10/10 Excellent
Julia
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julia
Séjour de 4 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
8/10 Bien
Bonnie
Voyage en famille
7 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bonnie
Séjour de 2 nuits en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.
6/10 Satisfaisant
athena
6 avr. 2024
athena
Séjour de 2 nuits en avril 2024
Réponse de Luz le 30 avr. 2024
Please know that your feedback is extremely valuable to us. We have reviewed your feedback with staff and management to address appropriate measures for improvement. We hope that you will give us the opportunity to serve you again in the future.
8/10 Bien
Carmelo
6 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Carmelo
Séjour de 2 nuits en mars 2024
Réponse de Luz le 18 avr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to our team. Thanks again for staying with us. As a Priority Club Rewards member, we truly appreciate it. We hope to see you again soon!
8/10 Bien
Michael
5 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en avril 2024
Réponse de Luz le 18 avr. 2024
Thank you for your recent stay with us and for taking the time to review our property. We apologize for any issues you may have encountered.