Avis sur Embassy Suites by Hilton Orlando International Dr ICON Park
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
Voyage en famille
5 janv. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023
Réponse de Embassy Suites Team le 16 janv. 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON PARK. We strive to provide gracious, personalized service to all our guests and can only do so with sincere and honest feedback from our guests. We apologize that we were unable to provide you with the quality of services that all our guests deserve. This is very atypical of our staff and I will be sure to pass your feedback to all hotel team members to ensure this does not continue. We hope you will consider staying with us in the future.
8/10 Bien
roger
9 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
roger
Séjour de 2 nuits en août 2019
10/10 Excellent
Voyageur vérifié
Voyage en famille
13 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2019
10/10 Excellent
Jill
Voyage en famille
13 mai 2024
Jill
Séjour de 4 nuits en mai 2024
Réponse de Zack, Front Office Manager le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Linda
Voyage en couple
13 mai 2024
Les points forts : Propreté et équipements
Linda
Séjour de 2 nuits en mai 2024
Réponse de Zack, Front Office Manager le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
6/10 Satisfaisant
carolyn
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
carolyn
Séjour de 2 nuits en mai 2024
Réponse de Zack, Front Office Manager le 15 mai 2024
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
10/10 Excellent
PATRICIA
12 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
PATRICIA
Séjour de 1 nuit en mai 2024
Réponse de Zack, Front Office Manager le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
RAHUL
11 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
RAHUL
Séjour de 2 nuits en mai 2024
Réponse de Zack, Front Office Manager le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
8/10 Bien
Minnie, Ocala
Voyage d’affaires
11 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Minnie
Séjour de 1 nuit en mai 2024
Réponse de Zack, Front Office Manager le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
James
Voyage en couple
11 mai 2024
James
Séjour de 1 nuit en mai 2024
Réponse de Zack, Front Office Manager le 13 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Howard
Voyage en couple
9 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Howard
Séjour de 2 nuits en mai 2024
Réponse de Ty - Assistant General Manager le 10 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Neftali
6 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Neftali
Séjour de 1 nuit en avril 2024
Réponse de Zack, Front Office Manager le 7 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
8/10 Bien
Ramon
Voyage en famille
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ramon
Séjour de 2 nuits en mai 2024
Réponse de Zack, Front Office Manager le 7 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
8/10 Bien
Aretha
Voyage en couple
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Aretha
Séjour de 2 nuits en mai 2024
Réponse de Zack, Front Office Manager le 9 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Abbie
Voyage en couple
3 mai 2024
Les points forts : Équipements
Abbie
Séjour de 1 nuit en mai 2024
Réponse de Zack, Front Office Manager le 7 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Nancy
1 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nancy
Séjour de 3 nuits en avril 2024
Réponse de Ty, Assistant General Manager le 3 mai 2024
Dear Nancy, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Kevin
Voyage en famille
30 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en avril 2024
Réponse de Joshua Z le 1 mai 2024
Dear Kevin,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Michele
Voyage en couple
29 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Michele
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 1 mai 2024
Dear Michelle,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Luis Alberto
28 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Luis Alberto
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 29 avr. 2024
Dear Luis,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
8/10 Bien
George
27 avr. 2024
George
Séjour de 2 nuits en janvier 2024
Réponse de Ty, Assistant General Manager le 28 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Tanesha
21 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Tanesha
Séjour de 1 nuit en avril 2024
Réponse de Ty, Assistant General Manager le 23 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Steven Van
Voyage en couple
16 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Steven Van
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 18 avr. 2024
Dear Steven,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Legna
15 avr. 2024
Legna
Séjour de 2 nuits en décembre 2023
Réponse de Zack, Front Office Manager le 7 mai 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Legna
Voyage en famille
15 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Legna
Séjour de 1 nuit en avril 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Legna, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Miguel
Voyage en famille
12 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Miguel
Séjour de 1 nuit en avril 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Miguel, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
8/10 Bien
Candance
11 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Candance
Séjour de 1 nuit en avril 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Candance, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Stephen, Alpharetta
Voyage en famille
11 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Stephen
Séjour de 1 nuit en mars 2024
Réponse de Embassy Suites Management le 16 avr. 2024
Dear Stephen, Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
8/10 Bien
Nicole
Voyage en famille
9 avr. 2024
Les points forts : Propreté
Nicole
Séjour de 7 nuits en avril 2024
Réponse de Joshua Z le 18 avr. 2024
Dear Nicole,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
4/10 Médiocre
Edward
Voyage en famille
7 avr. 2024
Les points forts : Propreté
Edward
Séjour de 2 nuits en avril 2024
Réponse de Joshua Z le 8 avr. 2024
Dear Edward,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
10/10 Excellent
Juddy
7 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Juddy
Séjour de 1 nuit en avril 2024
Réponse de Zack, Front Office Manager le 22 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
2/10 Horrible
Tarockia
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Tarockia
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 8 avr. 2024
Dear Tarockia,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
10/10 Excellent
jenny
Voyage d’affaires, Voyage en couple
7 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
jenny
Séjour de 1 nuit en avril 2024
Réponse de Joshua Z le 8 avr. 2024
Dear Jenny,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
elda
7 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
elda
Séjour de 1 nuit en février 2024
Réponse de Zack, Front Office Manager le 10 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
2/10 Horrible
Delshondra
5 avr. 2024
Delshondra
Séjour de 2 nuits en mars 2024
Réponse de Ty, Assistant General Manager le 26 avr. 2024
We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.Sincerely,
10/10 Excellent
Hector
4 avr. 2024
Hector
Séjour de 1 nuit en mars 2024
Réponse de Ty,Assistant General Manager le 26 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
6/10 Satisfaisant
James
3 avr. 2024
Les points forts : Propreté
James
Séjour de 4 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 5 avr. 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. In the eyes of Hilton, 4 and 5s are passing and anything less means we did not meet your expectations. With that being said, is there anything we could have done differently to earn a 4 or 5 from you?
6/10 Satisfaisant
Nathan, Miami
Voyage en famille avec de jeunes enfants
2 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Nathan
Séjour de 3 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Nathan,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
10/10 Excellent
Evelyn
2 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Evelyn
Séjour de 3 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Evelyn,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Richard
Voyage en couple
1 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Richard
Séjour de 2 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Richard,Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
6/10 Satisfaisant
Dung, Macungie
Voyage en famille avec de jeunes enfants
1 avr. 2024
Dung
Séjour de 7 nuits en mars 2024
Réponse de Joshua Z le 4 avr. 2024
Dear Dung,We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and will use them to address areas for improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
2/10 Horrible
Jaqun
1 avr. 2024
Les points faibles : Propreté
Jaqun
Séjour de 1 nuit en mars 2024
Réponse de Embassy Suites Front Desk Team le 5 avr. 2024
Dear Jaqun, We sincerely apologize for the less-than-satisfactory experience you had during your stay with us. Your feedback is invaluable, and we’re genuinely sorry that we fell short of your expectations. We take your concerns seriously and would be thrilled to hear back from you with some additional feedback regarding areas of improvement. Please know that guest satisfaction is our top priority, and we would welcome the opportunity to make amends on your next visit. Thank you for bringing these issues to our attention.
8/10 Bien
John
28 mars 2024
John
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 22 avr. 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Tamesha
Voyage en famille
25 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Tamesha
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 25 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Darius
24 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Darius
Séjour de 2 nuits en mars 2024
Réponse de Zack, Front Office Manager le 26 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Hernan, North Hills
20 mars 2024
Hernan
Séjour de 3 nuits en février 2024
Réponse de Zack, Front Office Manager le 24 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.
10/10 Excellent
Zay
19 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Zay
Séjour de 2 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.
6/10 Satisfaisant
Roger
Voyage en famille
19 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Roger
Séjour de 2 nuits en février 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON PARK. We strive to provide gracious, personalized service to all our guests and can only do so with sincere and honest feedback from our guests. We are in the beginning stages of planning a full renovation which will include all guest rooms and public spaces. We look forward to welcoming you back in the future.
10/10 Excellent
Antoinette
18 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Antoinette
Séjour de 2 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.
10/10 Excellent
Beverly
Voyage en famille
18 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beverly
Séjour de 3 nuits en mars 2024
Réponse de Embassy Suites Front Desk Team le 20 mars 2024
Thank you for your feedback concerning your recent stay at Embassy Suites by Hilton Orlando International Drive ICON Park. We strive to provide gracious, personalized service and can only do so with sincere and honest feedback from our guests. We are thrilled to hear that we were able to meet your expectations and deliver the guest service that is synonymous with the Hilton brand. We do hope to welcome you back to Embassy Suites ICON Park in the near future.
10/10 Excellent
Monika
17 mars 2024
Monika
Séjour de 1 nuit en mars 2024
Réponse de Zack, Front Office Manager le 18 mars 2024
Thank you so much for taking the time to share your positive experience with us! We’re delighted to hear that you enjoyed your stay at our hotel. It’s our goal to provide exceptional service, and we’re thrilled that we could meet your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back on your next visit.