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Avis sur B Resort & Spa in the Disney Springs Resort Area

4 out of 5
B Resort & Spa in the Disney Springs Resort Area
1905 Hotel Plaza Blvd, Lake Buena Vista, FL

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 235 avis sur 389." "
Note des voyageurs de 8 (Bien), d’après 69 avis sur 389." "
Note des voyageurs de 6 (Satisfaisant), d’après 44 avis sur 389." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 389." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 389." "

9,0/10

Propreté

9,2/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

diane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre rénovée..tout le personnel a la réception très attentif au. Besoin de sa clientele.. Sejour parfait..!!!..je vais y retourner.. Je donnerais 10**********
Séjour de 3 nuits en mars 2024
Réponse de Adelia le 9 avr. 2024
Dear Valued Guest, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excellent

valerie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel and rooms are really beautiful, nicely renovated! Shuttle for Disney was always on time. Lashawn checked us in and was really nice and helpful. Restaurant was great and the staff was also very kind. They also have the Pickup store that has good coffee and snacks to go. Very useful in the morning :) Great stay, would recommend !
Séjour de 6 nuits en mars 2024
Réponse de Yomaris le 21 mars 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excellent

Gaetan

Les points forts : Équipements
Perfect well located very clean and quiet
Séjour de 2 nuits en mars 2024
Réponse de Yomaris le 15 mars 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

8/10 Bien

Line

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel disney
Séjour de 1 nuit en mars 2024
Réponse de Yomaris le 4 mars 2024
Dear Valued Customer, thank you for taking the time to sure your feedback of your recent visit. I want to apologize that we have fallen short of your expectations. If we could kindly ask in what areas we had fallen short, so we can make the improvements needed to ensure that we provide the best level of service for all of our guests. Sincerely, Yomaris

6/10 Satisfaisant

Karen

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
2 broken elevators and housekeeping was cleaning a room right next to mine and kept banging the door at 11 pm. Very limited available food unless you wanted to fine dine at the on site restaurant. Only one elevator for entire hotel. When things are “ broken” especially elevators this should be stated when checking in. I have a handicapped mother and an elevator is necessary to get her out in the event of a fire.
Séjour de 2 nuits en mai 2024

10/10 Excellent

reinaldo, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall was a great experience
Séjour de 3 nuits en mai 2024

2/10 Horrible

Milagros, haverhill

Voyage en famille
I think breakfast was not included on cafe there was the same thing and always cold Not Good
Séjour de 3 nuits en mai 2024

10/10 Excellent

Donna, Bowling Green

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was awesome! Hotel was quiet and clean. Within walking distance to Disney Springs.
Séjour de 3 nuits en mai 2024

10/10 Excellent

XiaoHua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
clean， comfort, all of Staff are nice
Séjour de 2 nuits en mai 2024

6/10 Satisfaisant

James

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
17 floors, one elevator
Séjour de 4 nuits en mai 2024

10/10 Excellent

Janice, Victorville

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Regina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my third time staying. They are now an official Disney property resort and you can do early entry to parks!! Only downside is the transportation to the parks. You have to make a reservation and they run every hour. We did Uber most of the time to the parks. Staff was super nice!!
Séjour de 3 nuits en mai 2024

10/10 Excellent

Samuel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2nd time at the property in the past few months wouldnt stay anywhere else !
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Scott

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We knew it was under reno's so we expected some inconveniences. Jessica and one gentleman, front desk, were very helpful and polite. The other front desk staff were hit or miss. A few didn't appear to want to be there, and indifferent. The lady at valet was very helpful and nice. Pool facility was nice and clean. The pool bar was open the first couple of days but disappointed it was closed the rest of the time. Food and service at the restaurant was really good. Cool environment ! Coffee shop was good, nice service and yummy treats. Rooms were clean and nicely renovated. Pillows weren't comfortable, some old ones. We gave it 3 overall because of front desk staff. It just lacked energy, especially for a Disney family hotel. Except Jessica and the male. We called ahead and were told that laundry services were available and packed based on ability to wash clothes. Very disheartening when the laundry room was empty. Overall it was a nice stay, with potential once Reno's are done!
Séjour de 9 nuits en mai 2024

10/10 Excellent

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El hotel de 5 estrellas
Séjour de 2 nuits en mai 2024

10/10 Excellent

Val

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

Natalia

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
First at all the hotel is going through the major renovation and it’s very noisy and dusty in the common areas, especially in the restaurants. There is no mention about that in any of the descriptions on e Second there is no tennis courts anywhere on the premises. The name of the venue is very misleading. The stuff was very helpful and friendly, breakfast in the restaurant was actually really good and reasonably priced for Disney and having a shuttle to the Karla was very helpful.
Séjour de 3 nuits en mai 2024
Réponse de B Resort Team le 25 mai 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe

10/10 Excellent

Garry

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was fantastic and the room was very clean
Séjour de 3 nuits en mai 2024
Réponse de B Resort Team le 25 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excellent

Isail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would go back…
Séjour de 2 nuits en mai 2024
Réponse de Yomaris le 24 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 Excellent

Silvia Alejandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Genisl
Séjour de 1 nuit en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 Excellent

Grindel J.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hotel is very clean, the beds sooo comfy annd the shower was great!The people that work for this hotel is very courteous,and helpful. They made my 60th Birthday very special! Only thing I didn’t like was paying for the parking and the sound of the highway noise.
Séjour de 5 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 Excellent

Paris

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice
Séjour de 3 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 Excellent

Alyssa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved this resort! After long days at the parks coming back to rest was so nice and the people truly made your days at every encounter. Jessica Rubin at the front desk was extremely helpful! Karren the bar tender went out of the way to make sure we were taken care of and Raymond at the restaurant started each day with a smile! Thank you all for a great trip!
Séjour de 4 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Dear Alyssa, thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us and our wonderful associates. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excellent

Algrace

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
There so much construction going on, every staff are helpful and friendly. Love my experience. Coffee shop is always convenient.
Séjour de 5 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

8/10 Bien

Melenie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Loved the property and the room. The hotel is being renovated so I was a little disappointed that I couldn’t use the spa but I knew that going in. There was one elevator working which was kind of a drag and my room faced the highway which was noisy at times. All in all, for the price and the lovely staff, I’d definitely come back again after renovations are finished
Séjour de 2 nuits en mai 2024
Réponse de B Resort Team le 23 mai 2024
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.

10/10 Excellent

Scott

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newly remodeled!
Séjour de 3 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place with some Disney benefits.
Séjour de 3 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

6/10 Satisfaisant

Michael

Voyage en couple
The snack place they have inside the restaurant is always empty. Nobody’s ever there.
Séjour de 3 nuits en mai 2024
Réponse de B Resort Team le 20 mai 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience. If the coffee shop was closed when you tried to go it could have been the barista had stepped out for a moment but we will try in the future to make sure we have someone to assist. Thank you again for your feedback and we hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 Excellent

Minh

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very all friendly lovely. Hotel rooms is clean and ved are made daily with water bottles provided. The hotel is walkable to Disney Springs, about 15 minutes stroll. 2 aspects that might needed improvement was the facilities is going under construction, the pool and the laundry, we weren't communicated beforehand. Also, instead of taking all payment at once, B hotel seems to take it day by day, take some bond, refund some later. It gets confusing and hard to keep track of money going in and out.
Séjour de 7 nuits en mai 2024
Réponse de Yomaris le 23 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back. Regards and B Safe!

10/10 Excellent

Jessika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We truly enjoyed our stay at The B. The newly renovated rooms are so beautiful and comfortable, the service was excellent.
Séjour de 2 nuits en mai 2024
Réponse de B Resort Team le 20 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you and your family back hopefully in the near future ! Regards and B Safe!

6/10 Satisfaisant

Sheena

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de B Resort Team le 23 mai 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations. We know you have many choices of hotels, and we are grateful you selected ours. We look forward to welcoming you back. Regards and B Safe!

10/10 Excellent

Marina

Les points forts : Propreté
Séjour de 3 nuits en mai 2024
Réponse de B Resort Team le 20 mai 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excellent

Samuel

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff and property was great
Séjour de 1 nuit en mars 2024
Réponse de B Resort Team le 19 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excellent

Leah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My friend and I who stayed here loved it! The only thing that was an inconvenience though was we were trying to go outside to use the balcony and the door had a stopper on it :/ but other than that we will definitely be staying again!
Séjour de 1 nuit en mai 2024
Réponse de B Resort Team le 19 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We apologize about the balcony doors, the stopper is in place to avoid accidents. We know you have many choices of hotels, and we are grateful you selected ours. We look forward to welcoming you back! Regards and B Safe!

10/10 Excellent

Jeff

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The minute you walk into the place the aroma is so pleasant you feel right at home!!! room was spacious clean shower was spectacular!!!!
Séjour de 1 nuit en mai 2024
Réponse de B Resort Team le 19 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Yomaris le 18 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excellent

Cassaundra R

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property! The remodel makes this hotel fell boutique and we really enjoyed our meal at the new restaurant! A must stay!
Séjour de 2 nuits en mai 2024
Réponse de Yomaris le 17 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

4/10 Médiocre

Bora

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Staff didn't care about the customer experience about the stay. Expedia did not state the pool and spa was in construction. The staff said it did and just told us to walk to a different hotel and back for pool (in our wet clothes?) It seemed that there was lot of staff on training. Not worth the cost without pool and spa.
Séjour de 3 nuits en mai 2024
Réponse de Diana- Director of Front Office le 15 mai 2024
We are very sorry for your experience. Please know our pool is fully functioning at the moment and our spa will be opening the first week of June. We hope you give us another opportunity in the future.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was very clean and nice! Filled with happy employees as well!
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office le 15 mai 2024
Thank you so much for your review. We love to hear you had a great stay and that you found our associates to be happy at work, we strive for that.We hope to see you again soon.

2/10 Horrible

CHARLES

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property and vacation was booked using credit card information. Fortunately for me my AMEX refunded all five unauthorized charges.
Séjour de 2 nuits en mai 2024
Réponse de B Resort Team le 14 mai 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team.Please know that your reservation was prepaid through Expedia, and unfortunately you would have to contact them for any payment inquiries, due to your reservation appears as a NOSHOW. We did not receive any information to the contrary and as stated in your itinerary there is a 1 night penalty. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 Excellent

Vanessa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel , the only thing I don’t like the elevators They are old need to replace them ,
Séjour de 2 nuits en mars 2024
Réponse de B Resort Team le 14 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excellent

Karen, Jacksonville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely hotel and price for a one night stay was unbeatable. One of the few hotels in Disney Springs that doesn’t charge a resort fee! Everyone from the front desk staff to Alex, valet, were friendly and so helpful. We ate at the American Kitchen Bar and the host/our waiter, Christian, was fantastic. We are annual Passholders and usually stay at Disney properties, but would not hesitate to stay here again.
Séjour de 1 nuit en mai 2024
Réponse de B Resort Team le 14 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excellent

Armando

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien ubicada y un buen servicio
Séjour de 5 nuits en mai 2024
Réponse de B Resort Team le 14 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

8/10 Bien

Tavares

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great stay
Séjour de 1 nuit en mai 2024
Réponse de Diana- Director of Front Office. le 13 mai 2024
Thank you so much, we love to hear you had a great stay. We hope to see you again soon.

10/10 Excellent

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Yomaris le 15 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excellent

Madalyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and the staff was very helpful and nice
Séjour de 1 nuit en mai 2024
Réponse de Diana- Director of Front Office. le 13 mai 2024
Thank you so much for your feedback. We are happy to hear you had a great stay and we hope to welcome you b back in the future.

8/10 Bien

Leah

Les points forts : Personnel et service et équipements
There was construction near the parking lot. The shower had broken tiles at the bottom.
Séjour de 2 nuits en mai 2024
Réponse de Diana- Director of Front Office. le 13 mai 2024
Thank you very much for your feedback. Please know that your comments will be shared with our maintenance team.

2/10 Horrible

patrick

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Noisy construction and closed pool
Séjour de 3 nuits en mai 2024
Réponse de B Resort Team le 19 mai 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 Excellent

Josefina, New Brunswick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de B Resort Team le 14 mai 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

6/10 Satisfaisant

Nanette, Delta

Voyage en couple
Les points forts : Personnel et service et équipements
The property is newly renovated but very obvious that they tried to cut corners to reduce costs. It’s an old hotel with a bad facelift. The lobby and pool area looked great, staff are fantastic, shuttle is convenient and easy to use, but don’t expect a brand new hotel! As long as you have the right expectations (we did) then you won’t be disappointed! We weren’t dying to rebook but wouldn’t mind if it came down to it. The rooms were huge and unfortunately the bed was incredibly soft (we personally prefer firm).
Séjour de 5 nuits en mai 2024
Réponse de Milly le 12 mai 2024
Dear Nanette, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and despite the ongoing renovations, that you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back once our renovations are fully completed in hopes to get a 5 out of 5 rating! Regards and B Safe!