Hall

Avis sur Knights Inn Orillia

2 out of 5
Knights Inn Orillia
450 West St S, Orillia, ON

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 223 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 446 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 224 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 60 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 1000." "

8,0/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Vicky

Séjour de 1 nuit en août 2023
Réponse de Bhumika le 23 août 2023
Thank you vicky for staying with us. We appreciate the effort and time you took to give us this review. This means a lot to us, and helps us grow. Please do visit us again when you are in the area.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Ma copine s’est réveillé avec plein de piqûres sur les pieds, probablement des punaises. Très mal dormis, ne recommande pas.
Séjour de 1 nuit en juillet 2021
Réponse de Nick le 22 juil. 2021
Hi Thank you for staying with us. We are sorry to know about your inconveniency. One thing for sure we have absolutely no issues of any types of bugs. However please let us know the room no so we can look in to it and resolve it

8/10 Bien

Myriam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great !
Very clean room ! I was impress. The motel doesnt look much from the outside, but inside, it is very clean and well kept.
Séjour de 1 nuit en septembre 2020
Réponse de Nick le 1 oct. 2020
Thanks for your amazing feedback! We hope to see you again at our hotel.

10/10 Excellent

Vickie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The personnel was extremly friendly
Séjour de 1 nuit en août 2020
Réponse de Nick le 20 août 2020
Thanks for your amazing feedback! We hope to see you again at our hotel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Qualité /prix excellent Chambre propre lit ferme, bien situer pres de la plageet centre ville
Séjour de 1 nuit en juillet 2019
Réponse de Jay le 25 juil. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Jay le 25 juil. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
J'avis changé la date d'arriver du 11 au 10 mai. Expedia m'avait répondu mais l'hôtel n'avait pas été avisée du changement.
Séjour de 1 nuit en mai 2019
Réponse de Nick le 15 mai 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice stay, I would have added some fruits to the breakfast for a more complete meal. I loved the oatmeal, it's the first time I see it in a complimentary breakfast and I think it is a nice addition
Séjour de 1 nuit en mai 2019
Réponse de Nick le 10 mai 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

B, Canada

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff who allowed me to check in even though I arrived a lot earlier than I am supposed to! Thank you very much because I really appreciated it and it helped make my day that much better!
Séjour de 1 nuit en mars 2019
Réponse de Nick le 22 mars 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

rené

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Correct
Séjour de 1 nuit en septembre 2018

10/10 Excellent

ROGER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfaits
Séjour de 1 nuit en septembre 2018

6/10 Satisfaisant

Lui, Montreal

Séjour de 1 nuit en septembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Chambre propre, tranquille, petit déjeuner bien.
Séjour de 1 nuit en août 2018

8/10 Bien

Mireille

Les points forts : Personnel et service et confort de la chambre
Really basic breakfast, cereals, oatmeal, toast and eggo type waffles. Would like some fruits. Clean could be better. There is a lot of dust on the walls and furnitures. But the bed and towels was lokong clean. People was nice and smile at us.
Séjour de 2 nuits en août 2018

8/10 Bien

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel bien placé
prix raisonnable.

6/10 Satisfaisant

Robert, Montreal qc

Les points forts : Propreté et personnel et service
Un bon dépanneur de dernière minute
Une petite chambre mais acceptable si on exclu le fait qu'il y avait un odeur de preduit chimique en permanence dans la chambre. Salle de bain complète mais simpliste.

10/10 Excellent

imbattable, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10 pour 75$
Le meilleur

6/10 Satisfaisant

Kayla

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
It was a pleasant stay; everything we needed was provided and very clean.
Séjour de 1 nuit en mai 2024
Réponse de Bhumikaben le 14 mai 2024
Thank you Kayla for taking the time to leave us a review! We're glad you found our staff friendly and our facilities clean. We take pride in maintaining a safe and welcoming environment for our guests. We hope to see you again soon!

2/10 Horrible

Heath

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Noisy
Séjour de 1 nuit en avril 2024
Réponse de Bhumika le 7 mai 2024
Thank you for staying with us and giving us valuable feedback. we are sorry you did not have a great experience staying with us. We always work on improvements to the feedback of our guests. If you have any suggestions, you can always contact us and we can get a better experience for you in the near future.

8/10 Bien

gerald

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Okay for the price
Séjour de 1 nuit en avril 2024
Réponse de Bhumika le 20 avr. 2024
Thank you Gerald for taking the time to leave us a review! We're glad you found our staff friendly and our facilities clean. We take pride in maintaining a safe and welcoming environment for our guests. We hope to see you again soon!

2/10 Horrible

Tyled

Voyage en couple
Les points faibles : Personnel et service
Accused me of cooking drugs on fridge ( domt know how that would work)and said gfs makeup on towel was proof of smoking in room so basicaly whatever excuse to get out of paying back my security deposit
Séjour de 2 nuits en avril 2024
Réponse de Bhumi le 9 avr. 2024
We apologize for the inconvenience caused and for not being able to refund your deposit. We found cigarette butts in your room and noticed burn marks on the fridge and washroom vanity. Additionally, the front desk received multiple complaints from other guests regarding loud noise disturbances during your two-day stay. However, we are willing to provide you with evidence that the room was vandalized during your stay and are open to further communication on the matter.

10/10 Excellent

mary

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property was so clean. The staff was friendly.
Séjour de 1 nuit en avril 2024
Réponse de Bhumi le 6 avr. 2024
Thank you Mary for taking the time to leave us a review! We're glad you found our staff friendly and our facilities clean. We take pride in maintaining a safe and welcoming environment for our guests. We hope to see you again soon!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly accommodating staff. Very clean.
Séjour de 1 nuit en mars 2024
Réponse de Bhumika le 1 avr. 2024
Thank you Angela for taking the time to leave us a review! We're glad you found our staff friendly and our facilities clean. We take pride in maintaining a safe and welcoming environment for our guests. We hope to see you again soon!

8/10 Bien

Deb

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Great value for the room. Nice & clean, comfortable bed. The only downside was the free breakfast. Basically toast, cold cereal, juice and coffee. Not even hot water to make tea or the oatmeal packets that were there. Even some fresh fruit 🍎 bananas 🍌 or oranges 🍊 would have made it much nicer
Séjour de 2 nuits en mars 2024
Réponse de Bhumika le 29 mars 2024
Thank you so much, Deb for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

4/10 Médiocre

Ethan

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super outdated and check in check out made us late for our event
Séjour de 1 nuit en mars 2024
Réponse de Bhumika le 22 mars 2024
Thank you for choosing to stay with us. We offer our sincerest apologies for not meeting your expectations during your visit. We highly value your feedback and would appreciate hearing your thoughts on how we can improve our services.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Bhumika le 11 mars 2024
Thank you so much for your exceptional rating Daniel. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit!

6/10 Satisfaisant

Jacob

Séjour de 3 nuits en mars 2024
Réponse de Bhumika le 29 mars 2024
Thank you so much, Jacob for your rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bien

Jean

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice & quiet
Séjour de 2 nuits en février 2024
Réponse de Bhumi le 2 mars 2024
Thank you so much Jean for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Angela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and helpful. Clean and quiet.
Séjour de 1 nuit en février 2024
Réponse de Bhumika le 21 févr. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. By considering your point, We hope to enhance this experience further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great costumer service. Perhaps have the heat tuned on in room prior to arrival!
Séjour de 1 nuit en février 2024
Réponse de Bhumi le 19 févr. 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. By considering your point, We hope to enhance this experience further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Bhumika le 16 févr. 2024
Thank you so much Kelly, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

4/10 Médiocre

Allison

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bed was good. The toilet kept running when flushed and had to take cover off tank to fix. Phone in room dirty and breakfast consists of cereal and toast. Location good, no cleaning staff. Rated 3 out of 10
Séjour de 2 nuits en février 2024
Réponse de Bhumika le 12 févr. 2024
Thank you for staying with us and giving us valuable feedback. we are sorry you did not have a great experience staying with us. We always work on improvements to the feedback of our guests. If you have any suggestions, you can always contact us and we can get a better experience for you in the near future.

8/10 Bien

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Bhumika le 13 févr. 2024
Thank you so much Ian, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

8/10 Bien

Marjorie

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Unfortunately I found a bedbug in the bed when I was getting into bed. I caught it, but of course with one, there are usually others somewhere as well.
Séjour de 1 nuit en février 2024
Réponse de Bhumi le 12 févr. 2024
Hi Marjorie, We are sorry that you came across such an issue. However the hotel management takes the issue of bedbugs seriously as the safety and comfort of our guests are our top priority, it employs a comprehensive detection program that maintains the highest level of vigilance. Our housekeeping and maintenance staff (Collaborate with the outside specialist too, if required and if true) perform regularly scheduled inspections. In the unlikely and unusual event, that a guest suspects a problem, the guest is relocated, the area in question is isolated to determine whether a problem exists, and if warranted, the situation is immediately remedied. Please feel free to contact me directly on the hotel's email or phone so we can talk about it more.

8/10 Bien

WENDY

Voyage en famille
Les points forts : Personnel et service
Staff very friendly and accommodating. Area around hotel was industrial. Room was clean. Beds were good. Certainly not a five star hotel but adequate for our short stay.
Séjour de 1 nuit en février 2024
Réponse de Bhumi le 10 févr. 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

4/10 Médiocre

Amir

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is old. the towels is NOT clean as expected. No options in the breakfast. I didn't eat any. Overall it was a very bad experince in a new city for me which I don't have more options on it
Séjour de 1 nuit en février 2024
Réponse de Bhumi le 9 févr. 2024
Thank you for choosing to stay with our us. We offer our sincerest apologies for not meeting your expectations during your visit. We highly value your feedback and would appreciate hearing your thoughts on how we can improve our services.

8/10 Bien

Jeff

Séjour de 1 nuit en février 2024
Réponse de Bhumika le 9 févr. 2024
Thank you so much, Jeff for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

6/10 Satisfaisant

Victoria

Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 22 mars 2024
Thank you so much, Victoria for your rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

8/10 Bien

Jagdeep

Les points forts : Propreté et personnel et service
Good for one night stay!
Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 27 janv. 2024
Thank you so much, Mr. Jagdeep, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Heat was turned off and room was freezing when we walked in. Window in room was cracked right across and should be replaced.
Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 23 janv. 2024
Thank you so much, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

10/10 Excellent

Donald

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Although the motel is quite dated it was clean and very convenient for the one night stay after our visit to a Casinorama concert. Microwave and fridge in the room. Staff were friendly and there was plenty of parking. Price was reasonable.
Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 21 janv. 2024
Thank you Donald for taking the time to leave us a review! We're glad to hear that you found our staff friendly and our facilities clean. We take pride in maintaining a safe and welcoming environment for our guests. We hope to see you again soon!

6/10 Satisfaisant

Jason

Les points faibles : Propreté et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 21 janv. 2024
Thank you so much, Jason, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant staff.
Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 19 janv. 2024
Thank you for your kind words David. Your feedback means the world to us. This feedback motivates our staff to go above and beyond to make our guest's stay memorable and comfortable. We will continue to walk the extra mile and exceed your expectations. Please come back to stay with us, when you are back in the area.

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and very clean
Séjour de 2 nuits en janvier 2024
Réponse de Bhumika le 15 janv. 2024
Thank you Angela for taking the time to leave us a review! We're glad to hear that you found our staff to be friendly and our facilities to be clean. We take pride in maintaining a safe and welcoming environment for all of our guests. We hope to see you again soon!

8/10 Bien

Douglas

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It was nice and clean
Séjour de 1 nuit en janvier 2024
Réponse de Bhumika le 14 janv. 2024
Thank you so much, Douglas, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

6/10 Satisfaisant

Tracy

Voyage d’affaires
Les points forts : Personnel et service
Close to the highway
Réponse de Bhumika le 9 févr. 2024
Thank you so much, Tracy, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Service was good
Séjour de 1 nuit en décembre 2023
Réponse de Bhumika le 21 déc. 2023
Thank you so much for taking the time to share your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback

6/10 Satisfaisant

Melanie

Voyage en couple
Les points forts : Propreté et personnel et service
Staff nice and friendly I believe it was Vicki that looked after us. Just a very basic hotel. Was clean enough but they were limited as to what they could do as it was an older building.
Séjour de 1 nuit en décembre 2023
Réponse de Bhumika le 17 déc. 2023
Thank you so much, Melanie, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback

8/10 Bien

Amanda

Les points forts : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Bhumika le 17 déc. 2023
Thank you so much, Amanda, for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we are delighted to hear that you had a pleasant stay with us. We take great pride in providing our guests with the best possible experience, and it is always gratifying to receive positive feedback

2/10 Horrible

Samantha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Bhumika le 17 déc. 2023
Thank you for staying with us and giving us valuable feedback. we are sorry you did not have a great experience staying with us. We always work on improvements to the feedback of our guests. If you have any suggestions, please feel free to contact us and we can get a better experience for you in the near future.