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Avis sur Sol Miranda Hotel

3.5 out of 5
Sol Miranda Hotel
Av. Ventidero 226, Ollantaytambo, Cusco

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 105 avis sur 166." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 166." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 166." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 166." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 166." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Bonnie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2019
Réponse de Sol Miranda le 24 oct. 2019
Thank you for choosing us. Receiving comments is important to us! Thanks for the feedback!

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
agréable
camp de base pour des visites aux alentours, très agréable
Séjour de 1 nuit en août 2019
Réponse de Miranda le 4 oct. 2019
Thank you!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay at hotel Sol Miranda. Everyone is so nice and they help you with everyhing. It feels like home. The room is very quiet even though it is in the center of the city. The breakfast is very good and while you eat, you can see outside as Ollantaytambo wakes up. Thank you so much!
Séjour de 1 nuit en mai 2019
Réponse de Ali and Mike le 11 mai 2019
Thanks for staying here with us and your kind words after. This is what makes our day much better. Have a great life and allways be welcome back. Kind regards Sol Miranda

8/10 Bien

emmanuel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Joli hôtel merveilleusement bien situé
Un hôtel pas cher en face des ruines, vue sur les ruines même de notre chambre ! A 5 minutes de la gare pour aller au Machu Picchu, on ne peut pas faire mieux comme emplacement. D’autant que la chambre est jolie, propre, le personnel de cet hôtel agréable, le petit déjeuner satisfaisant. Tout à fait recommandable.
Séjour de 2 nuits en janvier 2019
Réponse de Michael le 30 janv. 2019
Dear Guest, Thanks for Your kind word. We are new here in Expedia and need all the help. It was our pleasure also to have You here on a short visit. All the best. Kind regards Sol Miranda

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Michael le 15 janv. 2019
Dear Guest, Thanks for Your stay and have a good life. Kind regards Sol Miranda

4/10 Médiocre

Paul

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Disappointing Central location and pleasant staff but this hotel is not 3*, certainly not boutique and has nothing to justify the 3* price. Breakfast was meagre, rooms dated, bedside lights didn’t work at all, plugs faulty, lukewarm shower (leave it to run and it got there eventually) paint peeling from the entire ceiling in the bathroom. Some cleanliness issues and musty pillows. Right on the road so noisy late into the night. View of the ruins didn’t impress. Wanted to like it but very disappointing stay, the worst hotel of a 2 week trip. Shame as the hotel has potential; staff need to work to address basic issues.
Séjour de 1 nuit en mai 2024

10/10 Excellent

kyle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great little hotel right in the heart of town! The only thing is if you are a light sleeper, there is a bar next door, which you can hear till about midnight. Didn’t bother me, but my wife said it kept her up a little. It was a 10 minute straight walk to the train station, the archeological site was a five minute walk ($45 US for a private tour guide), and right near a lot of restaurants. The hotel arranged a taxi to pick us from Cusco airport, took us to the salt mines and moray, and delivered us to the hotel! So easy and worry free, made the vacation hassle free.
Séjour de 1 nuit en mai 2024
Réponse de ce san le 20 mai 2024
Thank you so much for your review! We're glad to hear you enjoyed our hotel's central location and the ease of the transportation arrangements we provided. We apologize for any inconvenience caused by the nearby bar noise. We hope to welcome you back for another hassle-free stay in the future!Best regards,

10/10 Excellent

Jaden, Columbus

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are so friendly, The hotel is close to everything. Nice warm water in the shower. Thank you so much.
Séjour de 1 nuit en mai 2024
Réponse de ce le 15 mai 2024
I'm glad you're having a great experience! If you need anything else, feel free to let me know.ce

10/10 Excellent

Cristina

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location, nice rooms with a view of the ruins, great beds, very nice bathroom. Staff was amazing. Nicely remodeled, very clean and charming. Nice buffet breakfast, nice service. Suggestions to improve the experience: make the instructions for the wifi and how to use the tv remote more clear. But the front desk guy came right away and explained things to us. He was very professional and friendly.
Séjour de 1 nuit en mai 2024
Réponse de CE le 9 mai 2024
Thank you for sharing your experience! It's fantastic to hear that you enjoyed the great location, rooms with a view, comfortable beds, and excellent service from our staff. We're glad you found the hotel clean, charming, and enjoyed the buffet breakfast. We appreciate your suggestion to improve clarity on wifi and TV remote instructions, and we're pleased that our front desk staff could assist you promptly. We hope to welcome you back soon!"

8/10 Bien

Monica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was in a very convenient area. Staff were friendly and breakfast was good.
Séjour de 2 nuits en avril 2024
Réponse de Ali le 15 avr. 2024
Gracias

10/10 Excellent

Wai Tai

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best hotel in Ollantaytambo! The hotel was close to everything, the city center, the plaza, and the train station (to Machu Picchu). Our room had the beautiful view of the mountains and an historical site. The facilities were sufficient, and when we needed more, we go them. We were lucky to meet the owners Alicia and Mike. They were super helpful and knowledgeable. They speak great English! I wish I had more time, and can practice some Wing Chun with Mike who is a Sifu...
Séjour de 3 nuits en mars 2024
Réponse de Alicia le 6 avr. 2024
Muchas Gracias.

10/10 Excellent

Jay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in a quad room which is a nice option for 4 adults. We took advantage of the car service from CUZ to the hotel, with some sight seeing - a very pleasant first look at the Sacred Valley with a delightful driver, Edison. Hotel owner was very accommodating and helpful.
Séjour de 2 nuits en février 2024
Réponse de Ali le 24 févr. 2024
Muchas gracias.Buen viaje.Saludos,Alicia.

10/10 Excellent

HERNAN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lindo edificio...una decoración preciosa ...las habitaciones amplías...los banhos bellos y limpios ...camas cómodas...y para rematar...VISTA A LAS RUINAS DE OLLANTAYTAMBO....LO.MAXIMO....NO SE PUEDE PEDIR MAS....GRACIAS
Séjour de 1 nuit en janvier 2024
Réponse de Ali le 7 févr. 2024
Gracias Hernan.

10/10 Excellent

Rajesh, Pleasanton

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We got a room that faced the ruins. It made our surreal and not to mention the ease to get to the town main plaza and everything so close by. Will love to stay there. The staff was super attentitve.
Séjour de 1 nuit en janvier 2024
Réponse de Ali le 7 févr. 2024
Muchas Gracais Rajesh,

10/10 Excellent

Gaurab, Danville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Ali. le 7 févr. 2024
Gracias Gaurab.

10/10 Excellent

frank

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view of ollantaytamboo was great. But the best part was meeting and interacting with the owners daughter Smila. She made my stay memorable. Great interactions over several days, she is a very special young lady.
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Anna

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I am well aware of the location of the hotel but with that said there was no hot water, no available tv channels and the internet was extremely limited. I don’t know if the other properties around Ollantaytambo are the same but that was our experience. On the other hand the staff was very friendly.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Josè

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Siutini

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I had a decent stay here. There were some issues I think folks need to be aware of before choosing this place. 1st was the internet is unreliable. It was not working for two and a half days I there. Also the water is off from 3pm-6pm and then 9pm-6am. The breakfast is not good. The bathroom I had didn’t make sense. The towel hanger was inside the shower and no counter space to put your toiletries. The toilet paper holder was broken. There isn’t an ATM on the premises. The family that runs this place are kind but hardly around for assistance for the guest. The location is fantastic though.

8/10 Bien

Tim, San Antonio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is in a very small, rustic town. The staff helped us with excellent arrangements for transportation. Our room had a fantastic view of the Ollantaytambo Inca ruins. The room was
Séjour de 1 nuit en octobre 2023
Réponse de Alicia le 24 oct. 2023
Muchas Gracias.

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Warm hospitality
Such friendly staff! So accommodating and friendly. Helped me get a taxi to return to Cusco. The view of the Inca site is phenomenal. Enjoyed hot tea from my room reading a book and looking at the vista. Quiet and convenient location.
Séjour de 2 nuits en octobre 2023
Réponse de Alicia le 30 oct. 2023
Muchas Gracias Angela.

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel in central location with an amazing view of the Ollantaytambo ruins. Very helpful staff. Perfect place to stay before or after visiting Machu Picchu.
Séjour de 2 nuits en octobre 2023
Réponse de Alicia le 5 oct. 2023
Thanks¡¡¡

6/10 Satisfaisant

Wynne, Aurora

Voyage en groupe, Voyage en couple
Very good for what it cost. I would say that it's more of a 2-star property. The water stops running at around 10:30 pm until 5:30 am. This was not shared with us when we checked-in around 9:30 pm. So beware. The room that we had was very large, but the sheets were not the cleanest.
Séjour de 2 nuits en septembre 2023
Réponse de Alicia le 15 sept. 2023
Hola Winny.Lo siento mucho que paso eso.El preblema es que tenemos inconvenientes en el pueblo y ellos cortan el agua en ciertas horas.Disculpa por no comunicarte en el check in.AttAlicia

10/10 Excellent

SANU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel is run by Alicia and her family. They are really friendly folks. Alicia's daughter Esmilla was the sweetest girl I met during my Peru trip. She helped me carry my luggage from my motorcycle to the hotel. She walked all the way from the hotel to a nearby garage to park my motorcycle. For the breakfast menu, they make an awesome orange juice from fresh orange by hand.
Réponse de Alicia. le 12 sept. 2023
Thank you very much, happy day.

2/10 Horrible

Dennis, Seattle

Séjour de 1 nuit en septembre 2023
Réponse de Alicia le 3 oct. 2023
I am sorry.

8/10 Bien

Vanessa

Voyage en couple
Les points forts : Personnel et service
The property was doing some renovating during our stay but overall staff was extremely friendly and helpful and room was clean and had to most excellent view of the ruins. Water regulations here were slightly strict but believe that was more town related than the actual property as water was off from 1030-630 in the morning and 330 to 530 in the afternoon. So kind of had to plan around that but overall, would stay there again. Conveniently located near everything and they were able to hold our bags while we hiked the Inca Trail and visited machu Picchu!
Séjour de 1 nuit en septembre 2023
Réponse de Alicia le 11 sept. 2023
Muchas gracias.

10/10 Excellent

vicky

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The girl working there was very friendly and helpful.10/10
Réponse de Ali le 7 sept. 2023
Gracias.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent stay! Give it a chance
My brother and I had to quickly find a new place to stay. Although we stayed one pretty costly night, it was not bad. The owner of the property said they are still trying to recover from the pandemic and the recent civil riots. The town relies heavily on tourism and so when things were shut down, most hotels and tourism companies suffered tremendously, Contractors were renovating during our stay but posed not annoyance. My only suggestion is add insect meshes on the outside of the windows. The room was warm during the day so we were forced to open the windows which in turn would let the flies in!
Séjour de 1 nuit en septembre 2023
Réponse de Alicia le 7 sept. 2023
Thank you very much for your understanding,

10/10 Excellent

LUCAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ótimo
Séjour de 2 nuits en août 2023
Réponse de Ali le 4 sept. 2023
Gracias Lucas.

8/10 Bien

Sumit

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very helpful and friendly staff.
Séjour de 3 nuits en août 2023
Réponse de Ali le 23 août 2023
Thanks¡

10/10 Excellent

William

Séjour de 1 nuit en août 2023
Réponse de Alicia le 7 sept. 2023
Gracias

10/10 Excellent

Amita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hospitality of staffs, very spacious and clean room, walking distance to main attentions. They cooked breakfast for us. The only thing is very low water flow in the bathroom and was leaking.
Séjour de 1 nuit en août 2023
Réponse de Alicia le 10 août 2023
Gracias Amita¡¡¡

10/10 Excellent

Lisa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is situated on the corner of 2 streets and faces the ruins in Ollantaytambo. Our room was the loft of the property and we would sit in the afternoon soaking up the sun through the large windows watching people bus in to walk up the ruins. The mother and daughter team that run the property were very helpful and accommodating. They were both friendly and inviting. The morning we left early to go to Machu Picchu breakfast was waiting in the kitchen in bags to take to eat on the train. The location was fantastic. We loved, loved, loved it. The only recommendation i would suggest was that the property put signs in the bathroom about not flushing toilet paper as we blocked ours the first day, but was quickly sorted. Also the spa bath could not be used as the plug would not pull up. We would return and book the same room.
Séjour de 3 nuits en juillet 2023
Réponse de Alicia le 28 juil. 2023
Muchicimas gracias.

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay on Ollantayambo. Great loacation. Walkable to everywhere in town
Séjour de 2 nuits en avril 2023
Réponse de Ali le 3 mai 2023
Muchas Gracias¡¡¡

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay in Ollantaytambo. Hotel staff was very helpful, place was clean and wifi worked well.
Réponse de Ali le 20 janv. 2023
Muchas Gracias

2/10 Horrible

Jason

Séjour de 1 nuit en décembre 2022
Réponse de Ali le 20 janv. 2023
Gracias

10/10 Excellent

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
View was spectacular!
This hotel was family ran and well loved. The view was spectacular, looking at the Inca ruins when you wake up. It is easily to get there. The buses drop you off at the plaza and you walk down the hill and to the right there is your hotel. It is on a busy street so bring ear plugs. I would stay there again.
Séjour de 3 nuits en décembre 2022
Réponse de Ali. le 12 déc. 2022
Muchas Gracias.

8/10 Bien

Mikael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Great location. Comfortable rooms. Only two drawbacks were the internet service was nearly obsolete in the rooms and also no running water in town during the night hours. Woke up at 4 AM for our early train ride and got surprised with no water. Would’ve been great to know in advance so that we showered the night before.

8/10 Bien

Camilla

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Fair hotel with nice staff
Very simple hotel, that does not value what it costs. The staff is very friendly and the restaurant is good. I booked two rooms for me and my family and both bathrooms had water leaks.
Séjour de 1 nuit en novembre 2022
Réponse de Ali. le 11 déc. 2022
Muchas Gracias.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amables
Muy amable la dueña Alicia y su hijo. Excelente experiencia. Recomendados
Séjour de 1 nuit en novembre 2022
Réponse de Ali le 11 déc. 2022
Muchas Gracias.

8/10 Bien

Jimmie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Ali le 3 nov. 2022
Thanks¡

10/10 Excellent

George Kamana

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sterling service and sparklingly rooms.
Mila woke up at 4am just to bring us our breakfast to go because we had to catch the train to Machu Picchu. Alicia was super helpful. The room was spotless and they gave a great restaurant recommendation. Would definitely stay here again.
Séjour de 1 nuit en septembre 2022
Réponse de Alicia le 28 sept. 2022
Muchas Gracias.

10/10 Excellent

Ellen

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
She was very friendly and accommodating to our needs. She let us check in early and helped us get a taxi at 3:00am the next day to the airport.
Séjour de 1 nuit en septembre 2022
Réponse de Alicia le 19 sept. 2022
Thanks¡

10/10 Excellent

Neviana

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet, in the centre of town, 15 minutes walking to the train station. The staff was kind and welcoming, the view from our room was amazing. Very nice property.
Séjour de 1 nuit en août 2022
Réponse de Alicia le 10 sept. 2022
thanks

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We love the staff. They are always willing to help and make the best of the trip. Simple breakfast but enough nutrition to prepare us for our activities
Séjour de 2 nuits en mai 2022

10/10 Excellent

Ryan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Can’t beat the location and service!
The location is fantastic and the staff are very friendly and accommodating. They arranged the taxi for my friend and I from the Cusco airport and then back to Cusco, both trips at a better rate (80 soles) than I was able to find.
Seating area near manager office
Room 305
Seating area near manager office
View of ruins from room 305
Séjour de 1 nuit en mai 2022

8/10 Bien

Silvia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022

6/10 Satisfaisant

Lissette

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself was perfectly fine. The staff is stupendous. It is managed by a family who are extremely friendly, warm and helpful (especially the teenage girl, she's lovely). However, not sure if it was the room we were given but my boyfriend and I got very little sleep the 2 nights we were there. The walls are extremely thin. The first night there was a group of guys staying in the room above us who were up talking really loudly and we heard every footstep that they took. Sounded like a heard of elephants. They were up till 3am. Second night we thought would be better but their alarm went off at 4am (which I heard very clearly and thought it was coming from my room) and the talking and stomping started. It's very unfortunate because other than this, the hotel is lovely. If you decide to stay here ask for a room on the top floor away from the others, if possible.
Séjour de 2 nuits en mai 2022

8/10 Bien

Rafael

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Simples e com café da manhã a desejar
No geral, acomodação simples, mas confortável. No entanto, o café da manhã deixou a desejar pela falta de opções e a forma como foi servido, pois tínhamos que aguardar muito pela reposição de comida e bebida.
Séjour de 1 nuit en mai 2022

8/10 Bien

GYULA, Hollywood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location. In US standard. 3Star hotel, very good for the price. Breakfast very basic, but is free. Good hotel in the area.
Séjour de 2 nuits en avril 2022