Randonnée

Avis sur Apu Lodge B&B

3 out of 5
Apu Lodge B&B
Calle Lari, Ollantaytambo, Cusco

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 112 avis sur 177." "
Note des voyageurs de 8 (Bien), d’après 49 avis sur 177." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 177." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 177." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 177." "

9,2/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Josée, Montreal, Qc

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Secteur très calme dans une petite ville bruyante, jardin fleuri et bien aménagé, souplesse du service pour nous assurer un dejeuner consistant, à 4 hres du matin! Bonne table aussi pour le repas du soir.
Séjour de 1 nuit en novembre 2019
Réponse de Louise le 27 déc. 2019
Many thanks for your review, we are glad you enjoyed your stay.

8/10 Bien

Michéle, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beau jardin un peu éloigné du centre et de la gare
Havre de paix fleuri dans un décor de hautes montagnes remplies d'histoire.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Un rapport qualité prix pas au rdv
Chambre pas décorée et vieillotte. Sanitaires très spartiates. Un chambre qui ne vaut pas plus 40$ et non pas les 75$ facturés ! Hotel inaccessible en voiture ou taxi moto, donc de ce point de vue pas du tout pratique. Et le soir la ruelle est sombre et pas rassurante ... Sinon la vue des chambres sur le site archéologique est très belle, mais à part cela ...

8/10 Bien

Marion, Paris

Les points forts : Propreté et personnel et service
Trop cher pour la prestation
Apres une journee au Machu Picchu, on voulait rejoindre notre hotel au plus vite et prendre une bonne douche : l'hotel est situé à l'opposé de la gare et la douche etait en panne... Malgré ça, l'hotel est joli et le personnel attentif.

10/10 Excellent

corinne, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très satisfaisant
petit hôtel très sympa.bien placé,à visé écologique.calme,belle vue,bon accueil,petit jardin bien entretenu.chambre agréable.entrée conviviale,on a l'impression d'être dans un salon salle à manger.petit déjeûner correcte et servi très tôt si besoin...simple et vrai. à fréquenter sans hésiter!

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Bien accueil avec sympas

10/10 Excellent

Jenya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Apu Lodge is great overall, but the location and the service are the best things about it!
Séjour de 2 nuits en avril 2024

8/10 Bien

Joshua, Draper

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are pretty basic and the beds are really small. They are clean and the breakfast is fantastic. The neighborhood is quiet but the stray dogs bark a lot of the night so take ear plugs as this is the normal and most of Peru. The staff is awesome and the breakfast is fantastic. It is kind of a long abnormal half mile walk up a cobblestone path through the neighborhood to get to the property.
Séjour de 1 nuit en janvier 2024
Réponse de Luisa le 2 févr. 2024
Thanks for your stay! We are delighted that you loved the service and healthy, filling breakfast. We serve eggs cooked to order, yoghurt, granola, fresh fruit and bread, local jams, teas and coffee. We also have teas and drinking water available all day and night in the reception area. As you say, it is a quiet neighbourhood, which is situated in the old Inca part of Ollantaytambo with no vehicles other than our tricycle cart. We are a five minute walk from the busy Plaza de Armas and our staff are really happy to pick you up from there and help with luggage. Most guests are enchanted by the beautiful walk along the street lined with a small babbling water canal. It is a chance to see the ancient streets of Ollantaytambo that many tours will miss due to time constraints.We have Queen size beds in over half our rooms, so please let us know if you require one of these when you book. All other beds are standard doubles or single beds and every room has at least a double bed in it, often paired with a single bed to give us flexibility of occupancy. Rooms have powerful showers and good wifi, which we have improved over the last year thanks to a better connection. Like you say our staff are wonderful, really helpful, so please drop us a line with any questions or for help organizing tours, airport pick-ups or other taxis.

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was amazing! Wish we could have stayed longer. Excellent location and staff very friendly and accommodating to our needs.
Séjour de 1 nuit en janvier 2024
Réponse de Luisa le 13 janv. 2024
Wow! Thanks for your stay and your review. Lots of our guests do wish they had booked for longer. Our quiet location in the Inca part of town makes for a good night's sleep and a peaceful place to relax in our gardens whilst you enjoy the views of the village and the ruins.Our staff are delighted to help you with restaurant recommendations, booking airport pick-up and tours, other travel advice and picking you and your luggage up from the main plaza, just 5 minutes walk away along a beautiful Inca street.Happy travels!

10/10 Excellent

AKIHIRO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
部屋はとても快適で広く居心地が良かった。何よりも部屋の窓から遺跡が見えることが最高の経験。 立地は中心地から徒歩5分ほどだが、とても落ち着いた雰囲気だった。
Séjour de 1 nuit en décembre 2023
Réponse de Luisa le 27 déc. 2023
Thanks for your review and stay. We are really glad you liked your room and the view and quiet location. Our staff are happy to help with bringing luggage from the plaza, which is 5 minutes away on pretty pedestrian Inca streets. Happy travels!

8/10 Bien

Halil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
It's a bit away from the train station
Séjour de 1 nuit en décembre 2023
Réponse de Luisa le 27 déc. 2023
Thanks for your stay and your review. We are about 20 minutes' walk from the train station and there are mototaxis (tuktuks) available near the plaza. Our location is much quieter than the train station, which is very busy with traffic. We are in the Inca part of town, on a pedestrian street underneath the mountain Pinkuylluna, with lovely views. Our staff are happy to bring your luggage from the plaza to Apu Lodge and this is all part of our great service.

10/10 Excellent

Helen

Amazing stay & staff!
We had a great stay! Friendly staff. Very clean. And you can’t beat the location. It was very quiet and located walking distance to the plaza.
Séjour de 1 nuit en décembre 2023
Réponse de Luisa le 27 déc. 2023
Thanks for your stay and wonderful review. We are glad you found the place so clean and loved the location on a peaceful Inca street five minutes' walk from the main Plaza. Our friendly staff are happy to transport luggage to and from the plaza, all part of the service.

8/10 Bien

patricia

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Lovely quiet place
Lovely little place about 5 minutes walk from the main square down the cobblestone paths. Very quiet, clean, pretty grounds.
Séjour de 1 nuit en décembre 2023
Réponse de Luisa le 27 déc. 2023
Thanks for your review and your stay. We are glad you liked the peaceful location and gardens. As you say, we are 5 minutes' walk from the plaza along beautiful Inca streets. Our staff are on hand to help transport luggage from there for free.

10/10 Excellent

Silas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Apu Lodge is a dream property. Our family stayed at 5 differerent properties during our time in Peru and this was easily a favorite. The property has a beautiful garden and outside space with avocado trees, peach trees, hammocks and we even saw a giant hummingbird. The room was modest but with plenty of hot water and comfortable beds. The staff did our laundry (for so cheap) and were very friendly. The breakfast in the morning was modest my US standards but typical of what we saw throughout Peru. Fresh fruit, granola, eggs, yogurt and bread was just fine for us as we set out for exploring the area.
Séjour de 3 nuits en octobre 2023
Réponse de Luisa le 16 oct. 2023
Thank you for your wonderful review. We are so glad that Apu Lodge was your favourite. Like you say our garden with hammocks is full of trees and birds, including various varieties of hummingbirds.It is great that you found the beds comfy and that you enjoyed our healthy, tasty breakfasts.

10/10 Excellent

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot, fantastic views, helpful and friendly people.
Séjour de 1 nuit en septembre 2023
Réponse de Luisa le 16 oct. 2023
Thanks so much for your review, we are so glad you enjoyed our great location with beautiful gardens and views, and the help that our staff provide.

10/10 Excellent

Keith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not sure how a small mountain town lodge could be much better in terms of service, location, and general quality.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Apu Lodge was a perfect getaway in the unique and quaint town of Ollantaytambo. I loved the location and how friendly all of the staff is. I would definitely come back!
Séjour de 4 nuits en juillet 2023

8/10 Bien

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very relaxing and the staff was very helpful.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Guadalupe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had a great night at Apu Lodge. The staff was beyond helpful with my luggage in and out of the peatonal street. I felt welcome and got all the help I needed to ensure a smooth trip to the train station early morning for my trip to Machu Picchu. The street on which it’s located, it’s picturesque and charismatic and worth the walk. And the hotel is 5 minutes away from the central plaza and no more than 10 to the archeological park.
Séjour de 1 nuit en novembre 2022
Réponse de Luisa le 28 nov. 2022
Thanks for your great review, we are so glad that you really enjoyed your stay with us and appreciated the magical pedestrian Inca steet where Apu Lodge is located. As you say, staff will transfer luggage to and from the Plaza de Armas.Happy travels!

10/10 Excellent

Debbie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property at the end of a quiet path. Nice breakfast. Excellent staff. Jose was very helpful
Séjour de 2 nuits en octobre 2022
Réponse de Luisa le 31 oct. 2022
Thanks for stay and your great review. We are glad you really liked Apu Lodge and found it quiet and peaceful. The location on an Inca street is 5 minutes from the plaza. Staff are happy to help to transport luggage too and from the plaza along the cobbled pedestrian street. Our manager-receptionist José is a local guide so very knowledgeable about the local area. Breakfast uses fresh local ingredients and includes yogurt, granolas, tropical fruits, bread, jam, eggs cooked to order, fresh orange juice, coffee, teas, etc.Happy travels!

10/10 Excellent

Lindsey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Apu Lodge was a beautiful lodge off the main square. It is a bit of a walk uphill to the quiet lodge, but a gorgeous view and property. The staff offered and did help carry baggage on the walks. The staff were helpful and provided great dinner and breakfast service. Would highly recommend this lodge if you are looking for a quiet retreat.
Séjour de 1 nuit en septembre 2022
Réponse de Luisa le 17 oct. 2022
Thanks so much for your kind review. We are glad you enjoyed the peaceful location a few minutes' walk from the plaza. Like you say our staff can help with your luggage. Glad you found them helpful in this and other areas and that you enjoyed your meals with us. Thanks again for your recommendation.

10/10 Excellent

Patricia

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our time at Apu Lodge! As soon as you walk through the doors you are greeted by a peaceful garden, hammocks for lounging and incredibly helpful staff. We arrived here after ten days in the rainforest and were grateful for the laundry service and hot showers. We had arranged for dinner that evening and ate breakfast here each morning. The food was delicious! On the day we visited Machu Picchu the Apu staff arranged for an early morning self-serve breakfast with yogurt, fresh fruit, hard boiled eggs and delicious rolls. This was the perfect place for our group during our time in Ollantaytambo. Although it is not accessible by car, the staff helped carry our bags to and from the lodge. I will recommend Apu Lodge to anyone travelling to the Sacred Valley.
Séjour de 3 nuits en juillet 2022
Réponse de Louise le 14 juil. 2022
Thanks so much for your stay and your lovely review. We are so glad that you found Apu Lodge peaceful, our staff helpful and the food delicious, both at dinner and breakfast. Like you say we are very happy to help with luggage from the Plaza de Armas. Thanks for your recommendation!

10/10 Excellent

Darin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location was beautiful. Host was very kind and attentive. Helped arrange for a driver with a tour from Cusco airport. Should have spent an extra day.
Séjour de 1 nuit en juin 2022
Réponse de Luisa le 29 juin 2022
Thanks for your great review. It is gratifying how many guests which they had spent more time with us. We are glad that you found the lodge location beautiful and your host kind and attentive. We are very happy to arrange drivers to collect you from the airport and tour sites on route or as day-trips from Apu Lodge. Please just message us for more information. Our driver and the staff can help you bring your luggage up from the Plaza de Armas.

10/10 Excellent

Rhondad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My daughter and I stayed at this property for 4 nights. It was convenient and walkable, with beautiful flowers and trees, hammocks, balconies, wonderful views, and friendly and helpful staff. Breakfasts were great and filtered water was always available. The only downside was the cool showers.
Séjour de 4 nuits en mai 2022
Réponse de Luisa le 17 juin 2022
Thanks for your review, we are delighted that you enjoyed your stay.

10/10 Excellent

Antonella

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable hotel with beautiful garden. The outdoor space is great for star gazing and relaxing. The room was cozy and shower hot. Breakfast was great (coffee, yogurt/granola, eggs, fruit). The staff was friendly. Easy to walk to town. Hard for cars to get to property—not an issue at all for us.
Séjour de 1 nuit en mai 2022
Réponse de Luisa le 17 juin 2022
Thanks for your review, we are glad that you enjoyed your stay, including comfortable rooms, friendly staff, healthy breakfast and beautiful gardens. Like you say, we are an easy way just a few minutes from the centre of town, the main plaza. The street is a cobbled pedestrian Inka lane that is not accessible to motorised transport. Like you say, this is not an issue for most guests, and makes the area very peaceful. We have a tricycle we can use to help transport luggage from the main square/plaza. Happy travels!

10/10 Excellent

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb Spot
Apu Lodge was a great & quaint lodging in Ollantaytambo. They were very helpful in getting logistics set up. Definitely recommend Edgar who they help set up & was our driver for two days in the area seeing all of the beautiful sites that Sacred Valley has to offer
Séjour de 2 nuits en mai 2022
Réponse de Luisa le 16 mai 2022
Thanks for your review, we are so glad you enjoyed your stay at APU LODGE. Yes, Edgar is a great driver, highly recommended. Guests can just email our staff for any help with tours. We are pleased that you appreciated their help everything.

10/10 Excellent

Jerry, Murrieta

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved staying here. Staff very friendly and very unique and peaceful place to stay.
Séjour de 1 nuit en avril 2022
Réponse de Luisa le 16 mai 2022
Thanks for your excellent review. We are glad that you loved APU LODGE and enjoyed the peace offered by our quiet spot and our beautiful gardens. Our helpful staff are delighted that you found them friendly. Happy travels!

10/10 Excellent

Heather

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this charming hotel and have already recommended it to friends. Beautiful garden with tons of flowers and hummingbirds, kind and helpful staff, and truly unreal views right onto the Inca ruins. Breakfast was super!
Séjour de 2 nuits en mars 2022
Réponse de Luisa le 16 mai 2022
Thanks for your fantastic review and for recommending us to your friends. Glad you enjoyed our breakfast of freshly cooked eggs, fruit, yogurt, granola, juice, bread and jam and our beautiful gardens. We love the view and the hummingbirds too! The staff are pleased that you found them helpful and kind.... we really appreciate your feedback.

8/10 Bien

Simon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful garden
We enjoyed our stay, especially the wonderful garden with lots of birds. Breakfast was good and staff friendly. We were there in low season, so there was no restaurant.
Séjour de 3 nuits en novembre 2021
Réponse de Luisa le 12 nov. 2021
Thanks so much for your kind words and your stay, we are delighted that you enjoyed it so much. We are lucky to have giant hummingbirds and lots of other species visit our garden. Check out our website for a full list of the birds you can spot at Apu Lodge and for our best prices. As you say, we are currently just serving breakfasts in our dining room, although for larger groups it is possible to book lunch or dinner in advance. We hope to be able to reopen our restaurant for evening meals in mid-2022 as tourism in Peru recovers and we welcome more guests to the lodge.

10/10 Excellent

Meggan Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location, beautiful grounds and kind and helpful staff.
Séjour de 1 nuit en septembre 2021
Réponse de Luisa le 6 oct. 2021
Thanks so much for your review, we are glad you had a great stay.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous property nestled in the mountains. However, it is only accessible by foot on narrow cobblestone paths so may be an issue for those with disabilities.
Séjour de 1 nuit en avril 2021

10/10 Excellent

Diego

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
todo bien, el lugar lindo, el espacio cómodo y seguro, cientos de aves todas las mañanas pasan por el jardín que rodea los cuartos, entre ellos, varios colibríes y otras aves.
Séjour de 3 nuits en janvier 2021
Réponse de Luisa le 3 févr. 2021
Muchas gracias por sus comentarios positivos. Nos alegra que se sintió cómodo y seguro y que ha podido ver los colibrís y disfrutar de los otros pájaros.

10/10 Excellent

Eric, Phoenix

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was so charming and hospitable. Highly recommend if you're looking for a nice stay!
Séjour de 1 nuit en novembre 2020
Réponse de Luisa le 3 févr. 2021
Thanks so much for your review. We are so glad you enjoyed your stay at Apu Lodge. Our staff our friendly and welcoming and the gardens and views give a real sense of nature. Happy travels!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful setting. Outstanding staff that is very knowledgeable about the area, and helpful in making suggestions and arrangements. Great breakfast.
Séjour de 2 nuits en décembre 2019
Réponse de Louise le 27 déc. 2019
Thanks for your review, we are so glad you had a good stay, enjoyed the gardens and views and breakfast and found our staff helpful.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Literally one of the best places we’ve stayed in Peru. Made a lot of hard travel much more enjoyable
Séjour de 2 nuits en novembre 2019
Réponse de Louise le 25 nov. 2019
Thanks for your wonderful review. We are delighted you enjoyed your stay so much.

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en août 2019
Réponse de Apu Lodge, Ollantaytambo le 23 sept. 2019
Thanks for your stay and great review

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful time staying at the Apu Lodge for 3 nights. The view of the ruins from our room was amazing, the breakfasts large and delicious, and they have a restaurant onsite so after a long day of travel you can stay and eat dinner. The front desk staff are very knowledgable about the area and have great recommendations for hikes and adventures. The lodge is in the oldest part of Ollantaytambo with rock walls and paths...absolutely wonderful and authentic. A lovely couple minute walk to the town plaza. We were sad to leave...easilly could have stayed for a week.
Séjour de 3 nuits en juillet 2019
Réponse de Louise le 21 juil. 2019
Thanks for your kind review, we are so glad you enjoyed your time here. So many of our guests say they could have stayed more time, that even 3 or 4 nights is not enough! We are happy to give guests who get in touch with us discounts for stays of a week, and some people choose to do this and base their whole trip in the Sacred Valley. Like you say we are a short walk from the plaza. Guests or their drivers can call for help with luggage along the cobbled Inka streets of the old part of Ollantaytambo. Thanks again for your stay and review, and happy travels!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2019

10/10 Excellent

Renato

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Seja feliz em Ollanta
Lugar maravilhoso , simples, encravado no meio do Vale Sagrado. Serviço cordial, simplicidade onde ñ falta nada!
Séjour de 1 nuit en mai 2019
Réponse de Louise le 11 mai 2019
Obrigado!

10/10 Excellent

Michael, Roswell NM

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
incredible setting and wonderful gardens. they were very helpful with arranging drivers for various outings. it was much appreciated.
Séjour de 1 nuit en mars 2019
Réponse de Luisa le 1 juil. 2019
Thanks for your review, we are glad you appreciated our beautiful location and gardens. We are always happy to arrange drivers for airport pick-ups and tours.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a wonderful hotel with great staff and a cozy, homely atmosphere. We got a room with an amazing view of the Ollantaytambo ruins and the Andes mountains. The people at the front desk were friendly and accommodating, and Jose even took us on a tour of a Quechua village about 30 minutes away. We loved the freshly made breakfast every day and the hammocks were a big hit with our family! The hotel is about a five minute walk to the town center along cobbled streets, but they will help with picking up or dropping off your bags. The location is well worth it for the views alone. We loved our stay here. This hotel is a gem.
Séjour de 3 nuits en décembre 2018
Réponse de Luisa le 1 juil. 2019
Thanks for your great review, we are delighted that you enjoyed your family's stay.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful setting. Very helpful staff. Breakfast made to order.
Séjour de 2 nuits en octobre 2018
Réponse de Louise le 29 oct. 2018
Thanks for your review, glad you enjoyed breakfast, setting and staff. Happy travels!

10/10 Excellent

SHALINI

Tranquil place in awesome location!!
This is a CHARMING little place in magical Ollantaytambo!! The place is so beautiful and peaceful!! It is located a 5 minute walk from the main square and is set at the end of a cobble-stoned street. The staff is super-friendly and is more than happy to assist you with anything. They help bring your luggage from the main square, if you need help. The rooms are clean and well-furnished and the amenities are eco-friendly. You can walk to all sights from here easily, while also escaping the noise and crowd off the main streets.
Séjour de 1 nuit en septembre 2018
Réponse de Louise le 29 oct. 2018
Thanks for your heartening review, glad you really enjoyed your stay.

10/10 Excellent

SHALINI

Tranquil place in awesome location!!
This is a CHARMING little place in magical Ollantaytambo!! The place is so beautiful and peaceful!! It is located a 5 minute walk from the main square and is set at the end of a cobble-stoned street. The staff is super-friendly and is more than happy to assist you with anything. They help bring your luggage from the main square, if you need help. The rooms are clean and well-furnished and the amenities are eco-friendly. You can walk to all sights from here easily, while also escaping the noise and crowd off the main streets.
Séjour de 4 nuits en septembre 2018
Réponse de Apu Lodge le 29 oct. 2018
Thank you! Always happy to help ...

10/10 Excellent

Doug, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb stay! Highly recommend! This was a lovely luxury at the end of my trip.
Séjour de 1 nuit en septembre 2018
Réponse de Louise le 29 oct. 2018
Glad your luxury treat lived up to your expectations, thanks for your recommendation. Thank you!

8/10 Bien

Fernando

Les points forts : Propreté et personnel et service
Staff muito acolhedor. Acesso somente a pé. Para quem leva mais de uma bagagem certamente é um problema.
Séjour de 1 nuit en juillet 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2018
Réponse de Louise le 7 juil. 2018
Thanks for youre rating!

6/10 Satisfaisant

Martin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Not the best experience, but decent place
We did not start our stay with the right foot. They were supposed to meet us at the train station (the hotel is a 20 minute walk from the Ollantaytambo rail station), but they forgot. I had to contact them and they finally met us 30 minutes later. The hotel is at the end of a cobblestone street with no access to cars. The driver didn't have a cart, and we had to carry most of our luggage (rollers are useless in the cobblestone street). Once in the room they had no clue about our prior arrangements. The room did not have a hair dryer, and the reception closes at 9pm. We arrived at 9:30 and left early in the morning, so no hair dryer for us. The breakfast was ok, and the wifi was useless, no connectivity at all. The room for the view was very nice.
Séjour de 1 nuit en mai 2018
Réponse de Louise le 11 juil. 2018
Thanks for your feedback. I am sorry, our driver was waiting for you for an hour but couldnt wait any longer, although he did return to pick you up when you called after arriving very late. I am sorry he didnt contact our staff to get the cart down to the plaza for you. Our night person and receptionists are happy to provide the hairdrier, I am sorry that didnt work out for you and that the wifi was poor during your stay. We have had some difficulty with our provider recently although it is good at the moment. Apologies for the issues with your stay, usually we try to give the best possible service. I am glad that nevertheless you like the Lodge and the views.