Avis sur Residence Inn by Marriott Oklahoma City Downtown/Bricktown
Residence Inn by Marriott Oklahoma City Downtown/Bricktown
400 E Reno Ave, Oklahoma City, OK
Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
3 avr. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
8/10 Bien
Voyageur vérifié
16 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très bien place
Voyageur vérifié
8/10 Bien
Destinee
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Destinee
Séjour de 1 nuit en mai 2024
8/10 Bien
Heather
Voyage en famille
18 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en mai 2024
Réponse de GM le 19 mai 2024
Dear Heather, Thank you for taking the time to share your experience with us. We are grateful for your support and look forward to hosting you again soon. Best, Laura Barnett, GM
8/10 Bien
Michele
Voyage en famille
15 mai 2024
Les points forts : Propreté et personnel et service
Michele
Séjour de 3 nuits en mai 2024
Réponse de GM le 15 mai 2024
Dear Michele, We are delighted to hear that you found some aspects of your stay enjoyable. We are truly sorry that we fell short of meeting all of your expectations. Your detailed feedback is incredibly important to us, and we are grateful that you took the time to share it. Rest assured that we will carefully consider your comments to identify areas for improvement. We sincerely hope that you will give us another opportunity to exceed your expectations and provide you with an exceptional experience. Sincerely, Laura Barnett, GM
8/10 Bien
Kendra
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kendra
Séjour de 1 nuit en mai 2024
Réponse de GM le 13 mai 2024
Dear Kendra, We're delighted to hear that your stay was enjoyable. We look forward to welcoming you back on your next trip to the area. Best, Laura Barnett, GM
8/10 Bien
William
Voyage en famille, Voyage avec des animaux de compagnie
7 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en avril 2024
Réponse de GM le 7 mai 2024
Dear William, We are happy you enjoyed your stay. Thank you for visiting and come see us again soon! Best, Laura Barnett, GM
10/10 Excellent
Kari
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kari
Séjour de 1 nuit en février 2024
6/10 Satisfaisant
Justin, Owasso
Voyage en couple
3 mai 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Justin
Séjour de 1 nuit en mai 2024
10/10 Excellent
Betty
22 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Betty
Séjour de 1 nuit en avril 2024
Réponse de GM le 23 avr. 2024
Dear Betty, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Laura Barnett, GM
10/10 Excellent
Gregg
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gregg
Séjour de 1 nuit en avril 2024
Réponse de GM le 15 avr. 2024
Dear Gregg, Thank you so much for taking the time to share your feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and we are thrilled you enjoyed our free breakfast. We look forward to welcoming you back again for memorable moments. Best, Laura Barnett, GM
10/10 Excellent
Lindsey
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lindsey
Séjour de 1 nuit en avril 2024
Réponse de GM le 14 avr. 2024
Dear Lindsey, It's great to know that your stay at our hotel went beyond your expectations. Thank you for being our valued guest and for taking the time to share this amazing review of your experience. We value your kind words and eagerly anticipate your next visit. Best, Laura Barnett, GM
10/10 Excellent
Kristy
Voyage en couple
7 avr. 2024
Kristy
Séjour de 1 nuit en avril 2024
Réponse de GM le 8 avr. 2024
Dear Kristy, I’m so glad you enjoyed our hotel and nice rooms! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Laura Barnett, GM
10/10 Excellent
Leticia
1 avr. 2024
Leticia
Séjour de 1 nuit en mars 2024
Réponse de GM le 25 avr. 2024
Dear Leticia, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Laura Barnett, GM
10/10 Excellent
Alexandria
30 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alexandria
Séjour de 1 nuit en mars 2024
10/10 Excellent
Robbie, Enumclaw
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robbie
Séjour de 3 nuits en mars 2024
Réponse de GM le 27 mars 2024
Dear Robbie, I'm glad to hear that you had a great stay at our Courtyard. Our location is usually one of the most appreciated aspects of the hotel in our guest reviews, therefore, it's great to know that you agree. On behalf of the entire team, thank you for choosing our hotel and we hope to see you again soon. Best, Laura Barnett, GM
10/10 Excellent
Chuck
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chuck
Séjour de 1 nuit en mars 2024
Réponse de GM le 23 mars 2024
Dear Chuck, Thank you for taking the time to write; I'm thrilled to hear about the comfort and convenience you experienced during your stay! I sincerely appreciate your acknowledgment of our high cleanliness standards and warm hospitality! It will be an absolute pleasure to share your positive feedback with our dedicated associates; we hope to welcome you again soon. Best, Laura Barnett GM
10/10 Excellent
DEANA, LAWTON
Voyage en groupe
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DEANA
Séjour de 1 nuit en mars 2024
Réponse de GM le 23 mars 2024
Dear DEANA, We LOVE to know we are your favorite hotel in Bricktown; thanks for making our day! It was a pleasure to host you; please visit again soon. Best, Laura Barnett GM
6/10 Satisfaisant
Antwaun, Sachse
Voyage en famille
22 mars 2024
Antwaun
Séjour de 2 nuits en mars 2024
Réponse de GM le 22 mars 2024
Dear Antwaun, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review and it was our pleasure to offer you some good faith measures. Sincerely, Laura Barnett, GM
10/10 Excellent
Belinda, Palatka
Voyage en famille
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belinda
Séjour de 4 nuits en mars 2024
Réponse de GM le 22 mars 2024
Dear Belinda, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Laura Barnett GM
10/10 Excellent
Joseph H
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph H
Séjour de 1 nuit en mars 2024
Réponse de GM le 18 mars 2024
Dear Joseph H, Thank you for taking the time to share your experience and for choosing our hotel! We truly appreciate your generous review and continued loyalty. We look forward to welcoming you back soon. Best, Laura Barnett, GM
10/10 Excellent
Summer
Voyage en famille avec de jeunes enfants
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Summer
Réponse de GM le 17 mars 2024
Dear Summer, We're grateful for your review! Knowing our guests are pleased makes us truly happy! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Laura Barnett GM
10/10 Excellent
Cherie
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cherie
Séjour de 1 nuit en février 2024
Réponse de GM le 28 févr. 2024
Dear Cherie, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Laura Barnett GM
10/10 Excellent
Preston
25 févr. 2024
Preston
Séjour de 1 nuit en février 2024
Réponse de GM le 28 févr. 2024
Dear Preston, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Laura Barnett GM
10/10 Excellent
dennis
Voyage en famille
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
dennis
Séjour de 1 nuit en février 2024
Réponse de GM le 28 févr. 2024
Dear dennis, Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon. Best, Laura Barnett GM
8/10 Bien
Blake
Voyage d’affaires
22 févr. 2024
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Overall stay
Blake
Séjour de 1 nuit en février 2024
Réponse de GM le 22 févr. 2024
Dear Blake, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Laura Barnett GM
6/10 Satisfaisant
Jon
18 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Weekend Getaway to OKC
Jon
Séjour de 2 nuits en février 2024
Réponse de GM le 19 févr. 2024
Dear Jon, We are grateful you chose us while visiting OKC for your weekend getaway. We appreciate your business and the fact you took the time to share a review. While I am glad to hear that you enjoyed our very nice rooms and great breakfast, I'm sorry that we weren't able to deliver a more positive experience. I apologize that we did not fulfill your housekeeping request in a timely manner and that noise pollution interrupted the comfort of your stay. We hope to host you again for a WOW experience. Sincerely, Laura Barnett GM
10/10 Excellent
CL
Voyage en groupe
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CL
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear CL, We appreciate you taking the time to let us know you enjoyed your stay and our comfortable rooms. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Laura Barnett GM
10/10 Excellent
Francesco
Voyage en famille
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Francesco
Séjour de 1 nuit en février 2024
Réponse de GM le 19 févr. 2024
Dear Francesco, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our huge rooms and overall cleanliness were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Laura Barnett GM
10/10 Excellent
Marisela
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marisela
Séjour de 1 nuit en février 2024
Réponse de GM le 18 févr. 2024
Dear Marisela, Thank you for choosing our hotel and for taking the time to write a review! We are delighted that our location was perfect for your travel plans. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Laura Barnett GM
10/10 Excellent
Mary
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en février 2024
Réponse de GM le 13 févr. 2024
Dear Mary, Thank you for choosing to stay with us. We're thrilled to hear that you enjoyed our convenient location and hope to welcome you back soon! Best, Laura Barnett GM
8/10 Bien
Tiffany, Broken Arrow
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tiffany
Séjour de 1 nuit en décembre 2023
Réponse de GM le 26 janv. 2024
Dear Tiffany, Thank you for sharing your review. I sincerely appreciate you noting our high cleanliness standards! Along with providing us with some recommendations for improvement, it's encouraging to hear that our hard work is affecting the guest experience. Please visit us again soon. Best, Laura Barnett GM
8/10 Bien
Blake
23 janv. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Blake
Séjour de 1 nuit en janvier 2024
Réponse de GM le 31 janv. 2024
Dear Blake, Thank you for your time in sharing your kind review, and please visit us again. Best, Laura Barnett GM
10/10 Excellent
Alison
14 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alison
Séjour de 1 nuit en janvier 2024
Réponse de GM le 23 janv. 2024
Dear Alison, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Laura Barnett General Manager
10/10 Excellent
Elizabeth
6 janv. 2024
Elizabeth
Séjour de 2 nuits en décembre 2023
Réponse de GM le 31 janv. 2024
Dear Elizabeth, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Laura Barnett GM
10/10 Excellent
Blake
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Blake
Séjour de 2 nuits en janvier 2024
Réponse de GM le 11 janv. 2024
Dear Blake,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Laura BarnettGeneral Manager
10/10 Excellent
Chris
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chris
Séjour de 1 nuit en janvier 2024
Réponse de GM le 11 janv. 2024
Dear Chris,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Laura BarnettGeneral Manager
6/10 Satisfaisant
Dennis
3 janv. 2024
Dennis
Séjour de 2 nuits en décembre 2023
Réponse de GM le 23 janv. 2024
Dear Dennis, I apologize for any inconvenience caused during your stay. Thank you for your review and we hope to provide you with a better experience in the future. Sincerely, Laura Barnett General Manager
8/10 Bien
Samuel
2 janv. 2024
Samuel
Séjour de 2 nuits en décembre 2023
Réponse de GM le 23 janv. 2024
Dear Samuel, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Laura Barnett General Manager
8/10 Bien
Voyageur vérifié
Voyage en famille
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en décembre 2023
Réponse de GM le 11 janv. 2024
Dear Anonymous,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Laura BarnettGeneral Manager
8/10 Bien
Lisa
2 janv. 2024
Lisa
Séjour de 1 nuit en décembre 2023
Réponse de GM le 23 janv. 2024
Dear Lisa, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Laura Barnett General Manager
10/10 Excellent
Duranda
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Duranda
Séjour de 1 nuit en décembre 2023
Réponse de GM le 31 janv. 2024
Dear Duranda, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Laura Barnett GM
10/10 Excellent
Jack
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
Jack
Séjour de 1 nuit en décembre 2023
Réponse de GM le 9 janv. 2024
Dear Jack,It was our pleasure to host you, and your kind review humbles us. Thank you so much for choosing to spend your time in Oklahoma City at our Residence Inn. Please know that we are ready and waiting to welcome you back anytime you return to the area.Best,Laura BarnettGeneral Manager
10/10 Excellent
Heather
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 janv. 2024
Dear Heather,Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again.Best,Laura BarnettGeneral Manager
10/10 Excellent
Voyageur vérifié
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de GM le 11 janv. 2024
Dear Anonymous,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your 10/10 review and humbly request a return visit.Best,Laura BarnettGeneral Manager
10/10 Excellent
Skyler
Voyage en couple
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Skyler
Séjour de 1 nuit en décembre 2023
Réponse de GM le 1 janv. 2024
Dear Skyler,We are delighted that you enjoyed our city and our hotel. It was our pleasure to host you, and we hope to see you again. Thank you for choosing us.Best,Laura BarnettGeneral Manager
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
31 déc. 2023
Les points forts : Personnel et service
Overall decent hotel
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de GM le 13 févr. 2024
Dear Anonymous, I regret that you detected an odor of smoke in your room as well as in the halls. We are a smoke-free hotel and do our very best to obtain guest compliance. Again, on behalf of the staff and management - I offer our apologies. We appreciate you choosing us and we hope to welcome you again for a flawless experience. Sincerely, Laura Barnett GM
10/10 Excellent
ChiaChih
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ChiaChih
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Ashley
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family stay
Ashley
Séjour de 3 nuits en décembre 2023
Réponse de GM le 31 déc. 2023
Dear Ashley,It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Residence Inn for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Oklahoma City.Best,Laura BarnettGeneral Manager
8/10 Bien
David
29 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pay for lot parking?
David
Séjour de 1 nuit en décembre 2023
Réponse de GM le 30 déc. 2023
Dear David,Thank you for staying with us. We do our best to keep our rates as competitive as possible. We separate out our parking fee, rather than add it to our room rate, to accommodate our guests without vehicles. We hope to host you again should your travels bring you back to our area.Sincerely,Laura BarnettGeneral Manager