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Avis sur UNO Design Hotel

4 out of 5
UNO Design Hotel
Rishelievska Street, 17, Odesa

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 120 avis sur 201." "
Note des voyageurs de 8 (Bien), d’après 62 avis sur 201." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 201." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 201." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 201." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

8/10 Bien

Emmanuel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très recommandable
Hotel avec des suites spacieuse. Très belle salle de bain également, en revanche il n’y a pas d’escalier pour le moment pour circuler entre les étages. L’ascenseur quand il est disponible est obligatoire. Niveau sécurité, tout est aux normes ? D’autre part on vous facture une eau gazeuse qui ressemble vraiment aux eaux non gazeuses qui sont offertes. Etrange. Ceci dit c’est tout à fait recommandable.
Séjour de 2 nuits en septembre 2021
Réponse de UNO hotel team le 16 sept. 2021
Dear Emmanuel, thank you for choosing UNO and posting your review. We would like to note that complementary water is only on the table and it's offered only on arrival. The water from the minibar is not free.

10/10 Excellent

Philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très confortable dans le centre d'Odessa. Les chambres sont très bien équipées, au calme avec une bonne literie. La personne à la réception est très charmante et professionnelle. Une très bonne adresse à Odessa.
Séjour de 1 nuit en juin 2019
Réponse de Elena Mironova, Operations Manager le 13 juin 2019
Dear Philippe, thank you for your kind feedback and rating of our hotel with a perfect score. Hope to see you next time!

6/10 Satisfaisant

Arnaud, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deco moderne
Globalement satisfait, mais échafaudage qui cache la vue....

6/10 Satisfaisant

APalmero

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Close to the center
It will be better when the renovation works of the facade will be over. Overall it is comfortable and service is OK and being so close to the center is a clear plus.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was in a great area. Lots of shopping for essentials close by. Staff and locals were all very friendly and spoke relative good English.
Séjour de 9 nuits en juin 2023

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place and service
Séjour de 8 nuits en décembre 2021
Réponse de UNO team le 30 déc. 2021
Dear Steven, Thank you for choosing our hotel! It is important for us that you are satisfied with our service. We will certainly be glad to welcome you to our hotel again!

10/10 Excellent

Byron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great staff, fabulous breakfast, close to all shops
Séjour de 3 nuits en septembre 2021
Réponse de UNO team le 17 oct. 2021
Dear Byron, we are always happy to see you on our hotel! Thank you for feedback and staying with us. Looking forward to see you again! Warm regards,

10/10 Excellent

Byron

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Decent stay
It was nice! Expected the room to be cleaner to be honest, but it wasn't that bad. There is space for improvements! Overall enjoyed the stay :)
Séjour de 1 nuit en septembre 2021
Réponse de UNO hotel team le 22 sept. 2021
Dear Guest, we are glad that overall impression about UNO hotel is positive. We wish you all the best and hope to see you next time.

2/10 Horrible

Marianna

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de UNO hotel team le 16 sept. 2021
Dear Marianna, it would be great if you could tell us about your experience to understand your bad rating.

10/10 Excellent

Metin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
central location
Nice stay at all.
Séjour de 1 nuit en septembre 2021
Réponse de UNO hotel team le 6 sept. 2021
Dear Metin, thank you for feedback! We are happy that you had positive experience in our hotel.

10/10 Excellent

Metin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cosy stay
Very clean and cosy stay
Séjour de 1 nuit en septembre 2021
Réponse de UNO team le 6 sept. 2021
Dear Metin, thank you for choosing our hotel and taking the time to write a review! It is a great joy for the whole our team that you appreciated our service.

2/10 Horrible

Norbert

Voyage en famille
Les points faibles : Personnel et service
Norbert Russ
Dieses Hotel ist kein Designhotel.Erreichbar über eine Treppe.Es sind normale Zimmer wie ein Dreisterne Hotel.Hünde dürfen maximal 5 kg wiegen.Eine Diskriminierung.Ich wurde ausquartiert.
Séjour de 1 nuit en août 2021
Réponse de UNO hotel team le 3 sept. 2021
Dear Norbert, we truly sorry about your bad experience in our Hotel. We booked another hotel for you and your dog with more comfortable conditions: bigger room and separate entrance. We wish you all the best.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2021
Réponse de UNO hotel team le 16 juil. 2021
Dear Guest, thank you for stay and reviewing us with the best score!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Uno hotel
Professional, courteous, and friendly service from check in to check out. Room was very comfortable. My only suggestion is when you arrive request a room that is not overlooking the Main Street unless you want to wake up early in the morning to the street noise. That and not in room 101 which is next door to the breakfast area.
Séjour de 1 nuit en mai 2021
Réponse de UNO hotel team le 7 juin 2021
Dear Robert, thank you for stay and for sharing your opinion with other guests. Hope to see you next time

8/10 Bien

Liliia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel in downtown
Good location, many restaurants around. They offer airport shuttle for 750 hryvna, too expensive. We got a ride for 80 using inDriver app.
Séjour de 1 nuit en mai 2021
Réponse de UNO hotel team le 7 juin 2021
Dear Liliia, thank you for stay and for spending your time to write down this review and expressing your honest opinion. Hope to see you next time.

10/10 Excellent

Ruan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2020
Réponse de UNO hotel team le 4 nov. 2020
Dear Iran, we are so happy that you received best emotions upon you stay in UNO hotel and felt yourself comfortable. Thank you for the highest rating and hope to see you next time.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2020
Réponse de UNO hotel team le 12 oct. 2020
Thank you, dear Guest! We are glad that you have positive experience in our hotel.

10/10 Excellent

Esad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is fairly new and modern designed small hotel. I have exchanged three hotels in about ten days and this one is exceptional. It is located in distinct location surrounded with some small apparel exclusive shopping and excellent restaurants. I enjoyed every bit of the moments being here.
Séjour de 2 nuits en août 2020
Réponse de UNO hotel team le 29 août 2020
Dear Esad, thank you for such a wonderful review. You are always welcome in UNO design hotel.

8/10 Bien

Kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Flotte Uno design hotel
Flott hotell med en liten bar og liten restaurant. Rommet var åpent og rent men ingenting ekstra utover en liten TV og vannkoker (apple tv vennlig). Ikke det varmeste vannet i dusjen. Ingen kaffi og te servering utenom i baren. Hyggelig og imøtekommende resepsjonister (Leonid var svært eksepsjonell) og sikkerhetspersonell. Det tok heller ikke turistskatt for oppholdet. Nært mye flotte steder, ikke minst Odessa Food market (100 meter) perfekt for frokost, eller når som helst egentlig. Eneste kritikk var lite informasjon om hotellfrokost/massør/treningsmuligheter. Alt i alt et anbefalt hotell i vakre Odessa.
Séjour de 7 nuits en juillet 2020
Réponse de UNO hotel team le 15 juil. 2020
Dear Kim, thank you for your feedback. We are glad that we left positive emotions after your stay in UNO design hotel. We appreciate that yiu shared your opinion with other guests. Hope to see you next time.

10/10 Excellent

Joseph, New York

Les points forts : Propreté et équipements
Very good central location, new, clean, modern, rooms, comfortable bed. 8 minutes walk to opera house. I would definitely stay there again.
Séjour de 1 nuit en mars 2020
Réponse de Valentine, Guest Relation Agent Valentine le 17 mars 2020
Thank you a lot Joseph for your review! We woundering to see you soon again in Odessa. Best wishes.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable hotel near the railway station
Séjour de 2 nuits en mars 2020
Réponse de Valentine, Guest Relation Agent le 17 mars 2020
Thank you a lot for your feedback! We would be glad to see you next time. Best wushes.

10/10 Excellent

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and helpful. Clean. Good breakfast
Séjour de 1 nuit en mars 2020
Réponse de Uno Design team le 23 mars 2020
Thank you for review. Hope to see you again in UNO Design Hotel

10/10 Excellent

WOOJUNG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Great and professional service, also warm hearted desk
Séjour de 1 nuit en février 2020
Réponse de Valentine , Guest Relation Agent le 17 mars 2020
We glad to hear such warm words and will keep making our service better! Best wishes , Uno team.

10/10 Excellent

Tolga

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
High Quality Hotel
Everything was perfect! No problems with booking. The room was of an exceptional standard -clean,modern and near all the places we wanted to visit.Staff was very kind and helpful.
Séjour de 2 nuits en janvier 2020
Réponse de Administrator Ekateryna le 10 févr. 2020
Dear Tolga, Thank You for choosing Uno Design Hotel for a stay in Odessa. Thank You for noting the cleanliness of our rooms, the location of the hotel and the friendliness of our staff. It was nice to meet You, we hope to see You soon again. Sincerely, Uno hotel team.

10/10 Excellent

Antti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One good hotel to stay in Odesa
Very nice room. Breakfast could have been a bit better and they should have a gym, otherwise very happy with the hotel.
Séjour de 4 nuits en décembre 2019
Réponse de UNO hotel team le 9 janv. 2020
Dear Antti, thank you for choosing UNO and for posting the review. Hope to see you next time.

10/10 Excellent

Roderick-Pineda, California

Voyage en couple
Les points forts : Propreté et équipements
I would like to personally thank the staff for their friendliness and willingness to help especially Ekaterina who was at the front desk. My flight was not until 9pm on the day i was supposed to check out and after my girlfriend asked if i could stay for a few more hours she let me stay and check out until 7pm so i could rest and relax in the room! I have never experienced that any hotel i have stayed anywhere in the world during my trips! The rooms were modern, new and very clean and everything is just a walking distance away. My girlfriend from ukraine had a great and memorable time here and we will come back here again. I would definitely recommend this hotel to my family and friends
Séjour de 6 nuits en décembre 2019
Réponse de administrator Ekateryna le 9 janv. 2020
Dear Roderick-Pineda, Thank You so much for such a good review! We are very pleased that You so highly appreciated our service and staff, especially Ekateryna. In winter season we have not so many guests as in summer. That is why we have the possibility to provide late check out for our gusts for free. We understand that sometimes people need to take some rest before the flight home. We are trying to make the stay of our guests so comfortable as it can be. We hope to meet You soon in our lovely hotel and lovely city. Sincerely, Uno Design Hotel team.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hotel very centrally located. We were upgraded to standard room which was lovely. Service efficient, helpful and friendly. Unfortunately only stayed one night and as we had very early tesin departure in morning we didn't have the breakfast. We both liked Odessa.
Séjour de 1 nuit en décembre 2019
Réponse de UNO hotel team le 9 janv. 2020
Dear Mark, thank you for choosing UNO and for posting the review. Hope to see you next time.

8/10 Bien

Rostislav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019
Réponse de UNO hotel team le 9 janv. 2020
Dear Rostislav, thank you for choosing UNO and for posting the review. Hope to see you next time.

8/10 Bien

YI RANG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de UNO hotel team le 4 déc. 2019
Thank you!

10/10 Excellent

Kai

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 5 nuits en septembre 2019
Réponse de UNO hotel team le 3 oct. 2019
Dear Kai, thank you for choosing UNO design hotel and posting the review with a perfect score!

10/10 Excellent

Nels, Panama City, FL

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in a great location and has excellent staff.
Séjour de 8 nuits en septembre 2019
Réponse de UNO hotel team le 30 sept. 2019
Dear Nels, thank you for choosing UNO hotel and for posting the review with perfect score! Hope to see you next time.

10/10 Excellent

I

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My UNO Experience
Excellent all-round service, polite room staff, efficient management, excellent breakfast and breakfast staff, friendly receptionists. Great security! Enjoyed my stay immensely, will definitely return. The rooms are original, well designed, comfortable beds, ample bathroom space, well equipped with good electrical points for appliances and devices
Séjour de 7 nuits en septembre 2019
Réponse de With best wishes, UNO hotel team le 3 oct. 2019
Dear Guest, Please receive a warm greeting from all the staff of UNO hotel. We are very glad to have such a nice review from you and to hear that your stay with us have been so memorable. Hope we can have a chance to welcome you again in our hotel!

10/10 Excellent

mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2019
Réponse de UNO hotel team le 17 sept. 2019
Dear Mark, thank you for stay and for reviewing us with a perfect score

10/10 Excellent

Alexander

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de Elena Mironova, Operations Manager le 11 sept. 2019
Dear Alexander. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Ilana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de Elena Mironova, Operations Manager le 11 sept. 2019
Dear Ilana, Thank you very much for rating the hotel with a perfect score. We look forward to welcoming you again at UNO Design Hotel on a future occasion.

8/10 Bien

Mathias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very central and walking distance to Opera and Der
Hotel was nice but nothing extra in rooms
Séjour de 2 nuits en août 2019
Réponse de UNO hotel team le 3 sept. 2019
Dear Guest, Thank you for stay and for your feedback

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019
Réponse de UNO hotel team le 2 sept. 2019
Thank you!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic location, great service and clean rooms
Great location. Excellent front desk reception and service in general. Rooms are clean and tidy. My cheapest tiered room wasn't the fanciest but was comfortable and quiet enough even though it was facing the street. I would return but pick a more expensive room, price difference isn't big.
Séjour de 2 nuits en août 2019
Réponse de UNO hotel team le 20 août 2019
Thank you, dear Guest! We are really happy that you have received positive emotions and you will come back.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bra belligenhet, god service, blide ansatte! Lite koselig hotel!
Séjour de 5 nuits en août 2019
Réponse de UNO hotel staff le 17 août 2019
Thank you, Dear Guest!

6/10 Satisfaisant

Bayram

Les points forts : Infrastructures et conditions de l’hébergement
Otel konumu iyi. Temizlik kötü. 1 hafta kaldık yerleri silmiyorlardı. Fiyat gereksiz pahalı. Bu fiyata değmiyor.
Séjour de 7 nuits en août 2019
Réponse de UNO hotel team le 17 août 2019
Dear Bayram We are very disappointed by your review. We apologize for the bad experience in UNO hotel.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Hotellet var et helt ok sted å bo. Bra hotellrom, veldig gode dusjer. Sengene var litt harde, og bildene på de ulike rombeskrivelsene stemmer ikke overens med virkeligheten.
Séjour de 4 nuits en août 2019
Réponse de UNO hotel team le 17 août 2019
Dear Guest, thank you for your honest opinion. Maybe the pictures on the different room descriptions do not match reality because you had an upgrade?

10/10 Excellent

Katrine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A lovely hotel in Old town!
A lovely hotel in old town of Odessa. Modern, clean and stylish. We stayed with a lot of friends and had a great time. Walking distance to restaurants, shopping and bars. 20 min from Arcadia (pool parties). Clean rooms, but the beds was a little hard. They could also upgrade their breakfast buffet, but fine enough to grab something before you hit lunch.
Séjour de 7 nuits en août 2019
Réponse de UNO hotel team le 17 août 2019
Dear Katrine, We are very happy to learn that you had a great experience. Thank you for taking of your valuable time to show your appreciation for the service received during your stay, and thank you for choosing us!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
room 207 was a bit dark all the time but quite happy.
Séjour de 14 nuits en juillet 2019
Réponse de UNO team le 11 août 2019
Thank you!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pleasant staff. Always polite and helpful.Attractive room with comfortable bed.
Séjour de 5 nuits en août 2019
Réponse de Elena Mironova, Operations Manager le 11 août 2019
Dear Guest, Thank you for your kind remarks about our helpful staff and comfortable bed. Hope you will come back to UNO hotel.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best cost benefit
Very good stay, great location
Séjour de 3 nuits en août 2019
Réponse de Elena Mironova, Operations Manager le 11 août 2019
Dear Guest, We are very happy to learn that you had a great experience. Hope to see you again.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We found a small baby cockroach in the bathroom and proceeded to find a different hotel to stay at. Upon telling the front desk that we had found a cockroach and were leaving, they merely asked if we had taken anything from the minibar and sent us on our way, without apology or even offering to refund our room for the evening.
Séjour de 3 nuits en juillet 2019
Réponse de Elena Mironova, Operations Manager le 4 août 2019
Dear Guest. Despite the anonymous status of this review, we know who wrote it. The request to check out earlier you voiced on the first day of your stay. According to hotel policy and payment for stay on the online resource, we were not able to refund your money for the last night. The cockroach, as you say, was not the reason of your departure. Also, we offered you to move to another floor, but you refused. In addition, our hotel have high marks for cleanliness and we think that it was not baby cockroach, but a small bug that flew through an open window, since your room did not have a mosquito net.

8/10 Bien

Yasa, Dubai, UAE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful little hotel in the woods, yet close to the road and airport. Fresh air and quiet clean rooms. The only thing is to be aware of, there is no accessibility for strollers and wheelchairs. No one will help you with the luggage either, so come if you are healthy enough to carry your own luggage up the stairs.
Séjour de 4 nuits en juillet 2019
Réponse de Elena Mironova, Operations Manager le 17 juil. 2019
Dear Yasa, Thank you for taking the time to share your experience after your recent stay with us at UNO design hotel. We are enthusiastic to understand that the overall impression about our hotel with our staff attitude and cleanleness was good. We would like to note that we have luggage service and the call button for the bellboy which is near the entrance, left side. Hope to see you in UNO design hotel again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personal sehr Freundlich, Zimmer sauber, sehr gute Lage
Séjour de 9 nuits en juin 2019
Réponse de Elena Mironova, Operations Manager le 8 juil. 2019
Dear Guest, Thank you very much for your time to share your comments about the recent stay at UNO design hotel. We are delighted to know that you have enjoyed your stay with us very much, especially the very convenient central location. We are very glad also that you have appreciated the work of our staff. We are really look forward to have a new opportunity to welcome you again to our Hotel in the nearest future.

8/10 Bien

ozge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Uno design
Oda kahvaltı almamıza rağmen kahvaltı için ekstra ücret aldilar ve çok pahalıydı. Kahvaltı yetersiz çeşit az. Oda temizdi. Havlular temizdi ancak kötü kokuyordu. Otelin en iyi tarafı konumu. Heryere yürüyerek 10 dk. Yatak küçüktü ve pek rahat değildi. Türkçe ve ingilizce bilen personel yok..
Séjour de 3 nuits en juin 2019
Réponse de Elena Mironova, Operations Manager le 8 juil. 2019
Dear Guest, thank you for your review. We would like to note that the breakfast is not so expensive as you wrote. It's less than 10$. Also, you wrote that our staff don't speak english. It's impossiple. All our reception and restaurant staff speak english, even some maids and security.