It was great that the hotel was at the seafront. Staff on duty were friendly and helpul within their abilities to make decisions. However appearances can be deceptive, as it is described as a“newly refurbished” hotel! On arrival to our room it looked impressive, but there were many disappointing issues, eg plastic toilet seat which was not secure and the lid fell on to your back when seated!! The shower was a Rainshower style which was a dribble, with no hand held attachment in place. TV not working and had to be removed and exchanged, but had been checked before our arrival; poor Wifi. The drawer containing hairdryer jammed against bottom of bed when used. And manager not on site to speak with and not expected to return until following day, although reception can send a message to them and await a reply. Also on Overview page at time of booking, it states “the hotel provides visitors with a free full breakfast” which is not the case.
