Façade de l’hébergement

Avis sur Hotel Majestic

3.5 out of 5
Hotel Majestic
1500 Sutter St, San Francisco, CA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 503 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 333 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 109 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 45 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 1008." "

8,8/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

gilbert, PAPEETE

Voyage en couple
Les points forts : Propreté et personnel et service
Hôtel à moderniser Personnel au top Manque de rangement
Séjour de 3 nuits en octobre 2023
Réponse de AS le 15 oct. 2023
Bonjour Gilbert ! Merci d'avoir pris le temps de partager votre retour suite à votre récent séjour à l'Hôtel Majestic. Nous apprécions grandement vos commentaires et nous sommes ravis d'apprendre que vous avez trouvé notre personnel de réception excellent.Nous sommes désolés d'apprendre que vous avez ressenti un manque d'espace de rangement dans votre chambre. Si nous en avions eu connaissance pendant votre séjour, nous aurions été plus qu'heureux de vous proposer une chambre alternative. Nos Junior Queen Suite et Master King Suite, en particulier, offrent des hébergements plus spacieux et des solutions de stockage supplémentaires. Nous comprenons à quel point il est important de disposer d'un espace de stockage adéquat pendant votre séjour. Vos commentaires nous sont inestimables et nous en tiendrons certainement compte alors que nous continuons à améliorer nos services et nos installations. Notre objectif est de garantir à chaque client une expérience confortable et agréable.Encore une fois, merci d'avoir choisi notre hôtel et nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur. Veuillez également étendre cette invitation à vos amis et à votre famille. Nous espérons devenir votre chez-vous loin de chez vous ! Du plaisir toujours ! -Amit S Directeur de l'hôtel L'Hôtel Majestic

8/10 Bien

André

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charmant hőtel d'une autre époque. Bien situé. Ascenseur en panne lors de notre séjour...
Séjour de 3 nuits en septembre 2022
Réponse de AS le 7 sept. 2022
Salutations du jour André! Merci beaucoup pour votre commentaire sur votre récent séjour à l'Hôtel Majestic. Vos commentaires sont extrêmement précieux pour nous, car nous nous efforçons de nous améliorer à chaque séjour. En prenant grand soin de notre hôtel de charme, notre principale priorité est de pouvoir offrir une atmosphère très soignée et confortable. Nous vous prions de nous excuser sincèrement pour la gêne occasionnée à cause de l'ascenseur en panne. C'était inattendu. Nous serions honorés de vous accueillir à nouveau, et s'il vous plaît étendre cette invitation à vos amis et votre famille ainsi. Nous espérons devenir votre maison loin de chez vous! Plaisir toujours! -Amit S Directeur de l'hôtel L'Hôtel Majestic

6/10 Satisfaisant

PATRICIA

Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Majestic pour le côté pratique
Parking et petit dejeuner en supplément Style vieillot si on aime et chambre assez exigue Personnel sympa
Séjour de 1 nuit en septembre 2018
Réponse de Mack le 16 oct. 2018
Patricia, Thank you for providing feedback about your stay. Breakfast and parking services are not included in your room services, those are additional services. If you use them we do charge for it. Hope you did not had any other issues. Once again thank you for providing feedback. Reagrds

10/10 Excellent

JP, San francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait près de tout les services en commun ,hotel avec tout les services et personnels très professionnel
Séjour de 14 nuits en août 2018
Réponse de Mack le 16 oct. 2018
JP, Thank you for taking time to give us a feedback about your stay. We are glad that you liked our services n staff's services as well. Hope to see you in future. Reagrds

8/10 Bien

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en août 2018
Réponse de Mack le 16 oct. 2018
Guillaume, Thank you for providing us a feedback about your stay. We are happy that you enjoyed your stay. Hope to see you again. Regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel plein de charme
nous avons passé 2 nuits a san francisco le personnel est super sympa ,l'hotel est propre proche de union square , du shopping , des restaurants , du cable car et a 20 mns de marche des PIERS ( attention pas beaucoup de taxi a san francisco mais tout faisable a pied ou transport en commun). chambre propre et pratique mais pas très grande
Réponse de Mack le 16 oct. 2018
Dear Valued Guest, Thank you for providing us a feedback about your stay. We are happy that you enjoyed your stay. Hope to see you again. Regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel situé au calme
1ere expérience a San Francisco parfaite Bon temps
Séjour de 22 nuits en décembre 2017
Réponse de Navin le 21 févr. 2018
Dear Guest, Thank you for the feedback! We'd love to welcome you back.

6/10 Satisfaisant

Frédéric , Redange

Les points forts : Propreté et confort de la chambre
Ancien hôtel de charme
Bien situé pas très loin du centre ville. Belle construction, beaucoup de charme. Mériterait un petit rafraîchissement de peinture. Odeur très désagréable dans la chambre.

10/10 Excellent

Anne, Quebec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé, dans un quartier sécuritaire.
L'hôtel à un cachet historique. Le décor respecte le thème et l'époque. Secteur propre et sécuritaire. Je retournerai sans aucun doute.
Séjour de 7 nuits en mai 2017

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel, very helpful and pleasant personnel

10/10 Excellent

Alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel, assez kitsch
C'était la fin de notre (long ) voyage et nous nous sommes fait plaisir
Réponse de General Manager le 10 déc. 2016
Cher Monsieur, Merci de rester avec nous. A bientôt Raj

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel de caractère
Ambiance empreinte d'histoire, mobilier de décor d'origine (1901).

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Owen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

8/10 Bien

Myesha

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel room was very nice. The area is also nice. However we were locked out of our room a day before checkout because the front desk confused us with someone else. This was very unprofessional.
Séjour de 2 nuits en avril 2024
Réponse de AS le 25 avr. 2024
Greetings of the day Myesha! Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our hotel room and the surrounding area.We are truly sorry to learn about the inconvenience you encountered during your stay due to a misunderstanding at our front desk. We understand the frustration this must have caused and assure you that this is not reflective of our usual standard of service. Rest assured, we have addressed this issue with our team to ensure such incidents are avoided in the future. Your feedback is invaluable to us as we continuously strive to improve our guest experience. We hope to have the opportunity to welcome you back. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Hotel Majestic

10/10 Excellent

Jane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very wonderful accommodating staff. The room was much larger than we expected. Looking forward to coming back to the majestic.
Séjour de 3 nuits en avril 2024
Réponse de AS le 19 avr. 2024
Greetings of the day Jane! Thank you for your kind words! We're delighted to hear that you found our staff wonderful and accommodating, and that the room exceeded your expectations. We can't wait to welcome you back to Hotel Majestic! If there's anything we can do to make your next stay even more enjoyable! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

8/10 Bien

shyh fen

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good deco with elequent feel. Nice location. Freiendly staff.
Séjour de 2 nuits en avril 2024
Réponse de AS le 17 avr. 2024
Greetings of the day Shyh Fen! Thank you for your kind words and positive feedback! We're thrilled that you appreciated our elegant décor, convenient location, and friendly staff. It was a pleasure to have you as our guest, and we hope to welcome you back for another wonderful stay in the near future! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

10/10 Excellent

John, Iowa City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved Hotel Majestic and would love to stay there again the next time we’re in SF. We had a great chat with Manoj at the front desk.
Séjour de 1 nuit en avril 2024
Réponse de AS le 19 avr. 2024
Greetings of the day John! Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you loved your stay at Hotel Majestic and that Mr. Manoj made your experience even more enjoyable with his excellent service at the front desk. We can't wait to welcome you back on your next visit to San Francisco! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
As always, The Majestic was awesome!
Séjour de 2 nuits en avril 2024
Réponse de AS le 15 avr. 2024
Greetings of the day James! Thank you for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you once again enjoyed your stay at The Majestic. Your continued support and satisfaction mean the world to us, and we are delighted that we could meet your expectations once more. Providing exceptional service and creating memorable experiences for our guests is at the heart of what we do. We look forward to welcoming you back for another awesome stay at The Majestic in the future. Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

2/10 Horrible

Kenneth, Evanston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The room was beautiful and largest in any hotel in the area. 2 large rooms. Beautiful furnished. The problem was the MATTRESS SHOULD HAVE BEEN THROWN OUT 2 YEARS AGO. Had to sleep in a chair for part of the night. Would love to recommend this hotel, but not till i hear from management.
Séjour de 2 nuits en avril 2024
Réponse de AS le 10 avr. 2024
Greetings of the day Kenneth! Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you found our rooms to be beautiful and the largest in the area, with elegant furnishings. However, we are truly sorry to learn about your discomfort with the mattress during your stay. Please accept our sincerest apologies for any inconvenience this may have caused you. Providing a comfortable and restful sleep experience for our guests is paramount to us. Had we been aware of the issue during your stay, we would have gladly offered you an alternative room. We understand the importance of a good night's sleep and regret that we did not meet your expectations in this regard. Your willingness to recommend our hotel is appreciated, and we recognize that your endorsement is contingent upon addressing this concern. Your satisfaction is our priority, and we are committed to restoring your faith in our hotel for future visits. We value your feedback and hope for the opportunity to welcome you back for a much-improved experience. Please do not hesitate to contact us directly if there is anything we can do to assist you further. Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

10/10 Excellent

Tricia Lyn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was actually very surprised at the tiny beds. I felt like snow white was living with the seven dwarves, and had to curl up otherwise my feet hung off the end of the bed. The staff was amazing and very accommodating in spite of the fact that the room was less than expected when I first arrived. There was only one washcloth for two beds. However the upgrade was better, more space, but still small tiny beds
Séjour de 2 nuits en avril 2024
Réponse de AS le 10 avr. 2024
Greetings of the day Tricia Lyn! Thank you for sharing your feedback with us. We're genuinely sorry to hear that the size of the twin beds fell short of your expectations and that you found them to be less spacious than desired. Please accept our apologies for any discomfort this may have caused you. We understand the importance of a good night's sleep.We're glad to hear that our staff was able to make your stay enjoyable and accommodating. Providing exceptional service is a top priority for us, and we're delighted that our team exceeded your expectations in this regard. Your feedback about the availability of washcloths has been duly noted, and we will take steps to ensure that such oversights are addressed promptly. As a gesture of goodwill, we would like to offer you an opportunity to experience the comfort and luxury of our Master King Suite on your next visit. We believe that this upgrade will provide you with a more comfortable and enjoyable experience. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with an exceptional stay. Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

10/10 Excellent

Jersey

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Felt at home
Séjour de 2 nuits en mars 2024
Réponse de AS le 12 avr. 2024
Greetings of the day Jersey! Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a great stay with us and that you felt at home during your time here. Providing a comfortable and welcoming environment for our guests is always our top priority, and we're thrilled that we were able to achieve that for you. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager The Majestic Hotel

10/10 Excellent

Jaime

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleased with my stay. Hotel was well taken care of and the staff was very polite. The breakfast in the morning was a nice touch. Thanks everyone!
Séjour de 3 nuits en mars 2024
Réponse de AS le 1 avr. 2024
Greetings of the day Jaime! Thank you very much for your delightful review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in maintaining our hotel to the highest standards, and your kind words are truly appreciated. It's wonderful to know that you found our staff to be polite and that you enjoyed our complementary continental breakfast offerings. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Jamilett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gorgeous property. The history and aesthetics of the hotel are beyond incredible.
Séjour de 1 nuit en mars 2024
Réponse de AS le 1 avr. 2024
Greetings of the day Jamilett! Thank you so much for your lovely review! We're thrilled to hear that you found our property to be gorgeous and appreciated the rich history and aesthetics of our hotel. Preserving the unique charm and character of our establishment is something we take great pride in, and we're delighted that you were able to experience it during your stay.We hope to have the pleasure of welcoming you back soon for another unforgettable experience. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de As le 1 avr. 2024
Greetings of the day Linda! Thank you very much for review of your recent stay at The Hotel Majestic. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We would be honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Hotel Manager The Hotel Majestic

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love this place!
Séjour de 1 nuit en mars 2024
Réponse de AS le 4 avr. 2024
Greetings of the day Kevin! We're thrilled to hear that you love our place! Your enjoyment and satisfaction are our top priorities, and we're delighted that you've had such a positive experience with us. Thank you for your kind words and we can't wait to welcome you back for more memorable moments in the future! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Majestic Hotel

8/10 Bien

Srikanth

Séjour de 1 nuit en mars 2024
Réponse de AS le 4 avr. 2024
Greetings of the day Srikanth! Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience during your stay with us. We look forward to welcoming you back for another wonderful stay in the future! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Majestic Hotel

10/10 Excellent

dave

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
my favorite hotel.
Séjour de 1 nuit en mars 2024
Réponse de AS le 4 avr. 2024
Greetings of the day Dave! It's wonderful to hear that our hotel is your favorite! We're thrilled to have earned your loyalty and trust. We look forward to continuing to provide you with exceptional service and memorable experiences during your future stays. We can't wait to welcome you back soon! Please also extend this invitation to your friends and family. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Majestic Hotel

8/10 Bien

Susanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, safe, old world charm.
Séjour de 1 nuit en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Susanna! Thank you for sharing your feedback with us. We're thrilled to hear that you found our hotel to be clean, safe, and with old-world charm. Maintaining a clean and secure environment is of the utmost importance to us, and we're pleased that you felt comfortable and reassured during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

2/10 Horrible

Maria

Séjour de 1 nuit en février 2024
Réponse de AS le 4 avr. 2024
Greetings of the day Maria! Your feedback is incredibly valuable to us, and we are committed to making improvements based on your comments. We would appreciate the opportunity to discuss your concerns further and work towards resolving any issues you may have encountered. Your satisfaction is our utmost priority, and we want to ensure that your next stay with us exceeds your expectations. We hope to have the opportunity to welcome you back in the future for a much-improved experience. -Amit S Hotel Manager at Majestic Hotel

10/10 Excellent

Katie

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Staff was very friendly. Room was adorable and clean. Amenities were awesome!
Séjour de 1 nuit en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Katie! Thank you for sharing your feedback with us! We're delighted to hear that you had a wonderful experience during your stay. Our staff takes great pride in providing exceptional service, and we're thrilled that you found them to be very friendly. It's also fantastic to hear that you enjoyed your adorable and clean room and amenities. Creating a comfortable and enjoyable stay for our guests is our priority, and we're glad we could meet your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon for another fantastic visit. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

holly

Séjour de 2 nuits en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Holly! Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team is dedicated to providing excellent service, and we're delighted that you found them to be helpful and accommodating. We look forward to welcoming you back for another fantastic stay in the future! Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff! We were able to check on early. We were upgraded from a double room to a queen room
Séjour de 3 nuits en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Patricia! Thank you for sharing your experience with us! We're delighted to hear that you found our staff to be friendly and accommodating during your stay. We're glad we could accommodate your early check-in request and that you were pleasantly surprised by the upgrade from a double room to a queen room. Providing excellent service and ensuring our guests have a comfortable stay are our top priorities, and we're pleased that we could exceed your expectations in this regard. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is an old hotel, but I like old houses, so I was fine with it. The furnishings and whatnot are somewhat worn but my bathroom appeared to be newly renovated. I had a nice bay window with a view. The bedding was comfortable. It’s in a very good location and in 10 minutes or less you can safely walk to everything that Japantown or lower Pac Heights has to offer. I didn’t see any street conditions immediately around the hotel of concern over three days and three nights. The Wi-Fi is good, there is Dish TV with lots of channels, and a cube fridge in the room. The breakfast which is included in your stay, is the usual hotel fare but it was very good, and there is coffee available 24 hours in the lobby. There’s a small bar open in the evenings if you want a drink or a light snack. Small exercise room which I did not expect in an older property.
Séjour de 3 nuits en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Douglas Hall! Thank you for your fantastic recommendation and a 5 star review! We're delighted to hear that you enjoyed your stay at our historic hotel. It's wonderful to know that despite its age, you appreciated the charm of our establishment, including the clean and quiet ambiance. Your feedback regarding the location and amenities is much appreciated, and we're glad you found it convenient to access some of the best restaurants in Japantown and Lower Pac Heights within a short walk. We're pleased that you enjoyed our complimentary continental breakfast offerings and our 24-hours tea and coffee refreshments during your stay. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another delightful visit in the future! Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Nathalie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a great hotel for a great value The hotel was so clean and full of charm. Free breakfast is a plus and the friendly staff made it for a fabulous experience
Séjour de 2 nuits en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Nathalie! Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel and that you found it to be a great value. Maintaining cleanliness and preserving the Victorian charm of our hotel are top priorities for us, so we're delighted that you appreciated these aspects of your stay. We're also glad that you enjoyed our complimentary continental breakfast and that our friendly staff contributed to making your experience fabulous. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

8/10 Bien

Alberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Alberto! Thank you for your review! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team is dedicated to providing excellent service, and we're delighted that you found them to be helpful and accommodating. We look forward to welcoming you back for another fantastic stay in the future! Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Margaret

Séjour de 1 nuit en février 2024
Réponse de AS le 1 avr. 2024
Greetings of the day Margaret! Thank you very much for review of your recent stay at The Hotel Majestic. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We would be honored to host you again, and please extend this invitation to your friends & family as well. We hope to become your home away from home! Pleasure always! -Amit S Hotel Manager The Hotel Majestic

10/10 Excellent

Tanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de AS le 3 mars 2024
Greetings of the day Tanya! Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team is dedicated to providing excellent service, and we're delighted that you found them to be helpful and accommodating. We look forward to welcoming you back for another fantastic stay in the future! Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Janae

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was wonderful. Front desk was super helpful and accommodating. The bartenders at the Butterfly Lounge in the hotel lobby made excellent drinks and took good care of us!! We will be back!
Séjour de 2 nuits en février 2024
Réponse de AS le 3 mars 2024
Greetings of the day Janae! Thank you for your glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. Our team at the front desk is dedicated to providing excellent service, and we're delighted that you found them to be helpful and accommodating. We'll be sure to pass along your kind words to them. We're also glad to hear that Mr. Phani at the Butterfly Lounge took such good care of you and made excellent drinks. We look forward to welcoming you back for another fantastic stay in the future! Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff, helpful
Séjour de 1 nuit en janvier 2024
Réponse de AS le 3 févr. 2024
Greetings of the day Michael! Thank you so much for your kind words about our staff! We're thrilled to hear that you found them friendly and helpful during your stay. Providing excellent service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to in the near future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel really gives you a taste of old San Francisco. The decor is very elegant and the staff are very helpful. I think the only drawback is lack of parking.
Séjour de 1 nuit en janvier 2024
Réponse de AS le 3 mars 2024
Greetings of the day Scott! Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the ambiance of our hotel and felt it gave you a taste of old San Francisco. Providing elegant décor and helpful service are priorities for us, so we're pleased that you found both to your liking. We understand that parking can be a challenge in San Francisco, and we apologize for any inconvenience this caused during your stay. We always strive to assist our guests in finding suitable parking options nearby. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable visit in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Ashlyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, vintage style place to stay at. Had a decent breakfast and great atmosphere!
Séjour de 1 nuit en janvier 2024
Réponse de AS le 3 févr. 2024
Greetings of the day Ashlyn! Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay at our vintage Victorian-style hotel. Creating a charming atmosphere for our guests is something we take great pride in, and we're delighted that you appreciated it. It's wonderful to hear that you found our complementary continental breakfast offerings to your liking. We strive to provide a delicious and satisfying start to your day, and we're glad we succeeded in doing so during your visit. We truly value your feedback and hope to have the pleasure of welcoming you back to [Hotel Name] for another memorable stay in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

8/10 Bien

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All was well until the only elevator broke down. Fortunately it was the last day of our stay so my husband only had to walk down from the 5th floor, and only once. Still, it was difficult for him.
Séjour de 4 nuits en janvier 2024
Réponse de AS le 3 févr. 2024
Greetings of the day Linda! Thank you for sharing your experience with us, and we're truly sorry to hear about the inconvenience caused by the elevator breakdown during your stay. It was unexpected. We understand the frustration and difficulty it posed for your husband. Maintaining the comfort and convenience of our guests is of utmost importance to us, and we sincerely apologize for falling short of your expectations in this regard. We appreciate your understanding and patience during this unforeseen situation. Your feedback is invaluable to us as it helps us identify areas for improvement. Should you choose to stay with us again in the future, we will strive to provide you with a seamless and enjoyable experience from start to finish. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a really nice time. Had a drink and appetizers in the bar before going to our event. It was really nice. Parking was conveniently located down the street. The room was so nice! Loved the morning breakfast. Everyone was very nice.
Séjour de 1 nuit en janvier 2024
Réponse de AS le 3 févr. 2024
Greetings of the day Elizabeth! Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had such an enjoyable time during your stay at [Majestic. It's fantastic to know that you had a pleasant time at our bar prior to your event. We're glad you found our parking convenient and that you appreciated the comfort of our rooms. Hearing that you loved our morning complementary continental breakfast and that our team members made your stay special truly warms our hearts. Your kind words mean the world to us, and we look forward to welcoming you back to Majestic for another memorable experience in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
We were there for a family hospital stay. They were very accommodating, friendly and sympathetic. Very eager to please. Location was easy to get to the hospital and with meals in walking distance. Very good price. Would use again and recommend. Only downside to some would be the lack of drawer space. Room wasn’t that large but we weren’t there to stay in the room so didn’t bother us.
Séjour de 1 nuit en janvier 2024
Réponse de AS le 3 mars 2024
Greetings of the day Karen! Thank you for sharing your experience with us. We're glad to hear that our team was able to accommodate you during your family's hospital stay and that you found them to be friendly, sympathetic. We understand the importance of convenience during difficult times, and we're pleased that our location made it easy for you to access the hospital and nearby dining options. We appreciate your feedback regarding the lack of drawer space in the room. We will certainly take this into consideration. When the time is right for your next visit, we'd like to offer you even more space and comfort with our Junior Queen and Master King suites. These suites provide ample room to relax and unwind during your stay with us. We look forward to welcoming you back and ensuring your next visit is even more enjoyable. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

10/10 Excellent

Sandra

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful historic hidden gem!
A very pleasant surprise with superior customer service, absolutely darling decor, and a comfortable room. It was a little street noisy at night and we had some sounds of construction on our checkout day but nothing too bad.
Séjour de 3 nuits en janvier 2024
Réponse de AS le 3 mars 2024
Greetings of the day Sandra! Thank you for your kind words! We're thrilled to hear that you had a pleasant surprise during your stay with us and that you found our customer service to be superior. We're delighted that you enjoyed the darling Victorian décor and found your room to be comfortable. We understand that street noise can sometimes be an issue. Had we been aware of the noise disturbance during your stay, we would have been more than happy to offer you another room on a quieter side to ensure a peaceful night's sleep. Your comfort and satisfaction are our top priorities. Additionally, we regret any disruption caused by construction noise on your checkout day. We appreciate your understanding, and we're glad to hear that these issues did not detract too much from your overall experience. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future. Please extend this invitation to your friends and family as well. We look forward to becoming your home away from home! Always a pleasure! -Amit S Hotel Manager at Hotel Majestic

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2024

10/10 Excellent

Diana

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10!
I have come to Hotel Majestic several times and each time I am provided with spectacular service from the staff. Amit goes above and beyond to provide comfort and wonderful hospitality. As great as the staff is, so is the breathtaking building. It is full of history and gorgeous structure. My friends and I felt like royalty during this stay.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful room and the breakfast was great!
Séjour de 1 nuit en janvier 2024