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Avis sur Hotel Grand Turf

3.5 out of 5
Hotel Grand Turf
62 Upper Lake Rd, Nuwara Eliya, CP

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 2 avis sur 3." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 3." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 3." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 3." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 3." "

8,8/10

Propreté

7,4/10

Personnel et service

10/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sanford

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
All staffs are so friendly!
Séjour de 2 nuits en mai 2024
Réponse de Ranga le 19 mai 2024
Thanks for the Review.

10/10 Excellent

Ramesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel truly stands out as one of the most remarkable accommodations we experienced during our travels in Sri Lanka. Upon our arrival, we were greeted with a refreshing welcome drink—a much-needed treat after enduring an eight-hour car journey to reach the hotel. This thoughtful gesture was deeply appreciated and set a positive tone for our stay. The reception staff, in particular, left a lasting impression with their exceptional service and friendly demeanour as they guided us to our suite on the second floor. The following morning, we eagerly made our way to breakfast, and we were met with an experience beyond compare. The service we received was unparalleled, with a wide array of offerings ranging from sandwiches and traditional Tamil breakfast items to fragrant rice and flavorful curries. Each dish tasted as if it were prepared with care and attention, reminiscent of home-cooked meals. However, what truly made our breakfast experience memorable was the outstanding service provided by Janith and Praveen. Among them, Praveen stood out as a beacon of hospitality, going above and beyond to accommodate our every request and ensuring that our stay was nothing short of exceptional. His attentiveness and dedication to ensuring our satisfaction made him a favorite among our family, leaving a lasting impression that enhanced our overall enjoyment of our time at the hotel.
Séjour de 1 nuit en avril 2024
Réponse de Ranga le 19 mai 2024
Thanks for the review.

4/10 Médiocre

chandra

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
it was very bad experience wi-fi did not work TV did not work our phone data also not working
Séjour de 2 nuits en avril 2024