Avis
9,0
Merveilleux
9,0/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille avec de jeunes enfants
19 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 13 nuits en novembre 2023
Réponse de Kevin le 20 nov. 2023
Wonderful to hear Fiona! Glad your recent stay was truly enjoyable, and thank you for having shared your impressions in such detail.We look forward to welcoming you back home to Conrad again when you are next in Bali.
10/10 Excellent
Voyageur vérifié
Voyage en couple
19 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 10 nuits en septembre 2019
10/10 Excellent
Cédric
6 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cédric
Séjour de 3 nuits en août 2018
10/10 Excellent
Rémi , Paris
26 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel sur la place
Rémi
10/10 Excellent
Seher
30 oct. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super séjours
Seher
8/10 Bien
Clementine
6 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clementine
2/10 Horrible
Voyageur vérifié
26 août 2016
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
À éviter
Voyageur vérifié
10/10 Excellent
chrystele, lyon
12 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellente prestation
chrystele
6/10 Satisfaisant
Voyageur vérifié
10 août 2015
Les points forts : Propreté
Peut mieux faire
Voyageur vérifié
10/10 Excellent
Voyageur vérifié
4 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Stephane, L
21 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel exceptionnel à Bali
Stephane
10/10 Excellent
Daniel, Dublin
Voyage en famille avec de jeunes enfants
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 4 nuits en avril 2024
Réponse de Kevin le 25 avr. 2024
Dear Daniel,Thank you for sharing your recent experience at our hotel. We are thrilled to hear that you enjoyed our excellent service and found our facilities to be suitable for your family, especially the spacious and modern room.We appreciate your feedback regarding the beach conditions. Please rest assured that we will address this concern with our team to ensure a more pleasant beach experience for our guests in the future.We hope to welcome you and your family back for another memorable stay soon.
10/10 Excellent
Lai Mun Andrea
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lai Mun Andrea
Séjour de 3 nuits en avril 2024
Réponse de Kevin le 24 avr. 2024
Dear Andrea,Thank you for your glowing review! We're delighted to hear that you experienced excellent hospitality and impeccable customer service during your stay with us. Your feedback regarding the shuttle bus service to nearby shopping areas is duly noted, and we'll certainly consider implementing it to enhance our guests' experience further. We're thrilled that you enjoyed your time with us and look forward to welcoming you back for another fantastic stay!
10/10 Excellent
Abdalrahman
Voyage en famille avec de jeunes enfants
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Abdalrahman
Séjour de 5 nuits en avril 2024
Réponse de Febio Dewangga le 22 avr. 2024
Dear Abdalrahman,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our gorgeous resort. It's wonderful to know that you appreciated our beautiful swimming pools, high-class restaurants, and amazing breakfast buffet.We're especially delighted that our staff's hospitality enhanced your experience. Providing courteous and hospitable service is always our priority, and we're glad that it made your stay even more enjoyable.Thank you for recommending us, and we look forward to welcoming you back for another amazing stay in the future.
10/10 Excellent
Cheyenne, San Jose
Voyage en couple
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cheyenne
Séjour de 3 nuits en avril 2024
Réponse de Febio Dewangga le 22 avr. 2024
Dear Cheyenne,Thank you for your glowing review! We're thrilled to hear that our staff made your stay memorable and that you enjoyed your villa with a private pool. It's fantastic to know that our restaurants exceeded your expectations and that our location in Nusa Dua wasn't too inconvenient for your tour meetups.We appreciate your kind words about our hospitality and hope to welcome you back to Conrad Bali in the future!
10/10 Excellent
Arunkumar
Voyage en famille avec de jeunes enfants, Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arunkumar
Séjour de 3 nuits en avril 2024
Réponse de Febio Dewangga le 22 avr. 2024
Dear Arunkumar,Thank you for sharing your feedback! We're delighted to hear that you enjoyed our spacious rooms and our beautiful property with its private beach.We hope to welcome you back for another excellent stay in the future!
10/10 Excellent
Simon
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simon
Séjour de 7 nuits en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Simon,Thank you so much for sharing your wonderful experience at Conrad Bali! We're thrilled to hear that you and your family had such an enjoyable stay with us.It's fantastic to hear that you found our staff to be attentive and accommodating, and that you were impressed by the poolside service, especially Marta's exceptional care. We're also delighted that you enjoyed the cleanliness of your room, the beautifully maintained grounds, and the delicious breakfast buffet with its wide array of options.We can't wait to welcome you back in 2025 for another fantastic stay at Conrad Bali!
10/10 Excellent
Summer
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Summer
Séjour de 3 nuits en avril 2024
Réponse de Kevin le 22 avr. 2024
Dear Summer,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.
4/10 Médiocre
Hannelore
Voyage en couple
8 avr. 2024
Les points forts : Équipements
Hannelore
Séjour de 1 nuit en avril 2024
Réponse de Febio Dewangga le 22 avr. 2024
Dear Hannelore,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It's disappointing to hear that you found our facility too large and confusing, and that you didn't feel comfortable.Your comments regarding the breakfast options and the availability of loungers at the pools have been noted, and we will take them into consideration as we strive to improve our services and amenities.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
10/10 Excellent
KENJI
8 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
KENJI
Séjour de 7 nuits en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Kenji san,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.
8/10 Bien
Timothy
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Timothy
Séjour de 6 nuits en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Timothy,We are truly grateful you chose to stay with us recently, and for having shared your detailed positive impressions of your stay. Our entire team will be delighted to read your comments and will look forward to the opportunity of welcoming you back when you are next in Bali.
10/10 Excellent
Gloria, Loveland
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gloria
Séjour de 2 nuits en mars 2024
Réponse de Febio Dewangga le 22 avr. 2024
Dear Gloria,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay at our beachfront hotel and that you found our meal options to your liking. It's fantastic to know that you appreciated the wonderful views and the helpfulness of our staff, especially Fauzie, who went above and beyond to ensure you had a perfect experience.We truly appreciate your recommendation and hope to have the pleasure of welcoming you back for another memorable stay in the future.
10/10 Excellent
Masoud
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Masoud
Séjour de 6 nuits en mars 2024
Réponse de Kevin le 5 avr. 2024
Thank you, Masoud!We're delighted to hear that you loved the friendliness of our staff and enjoyed our facilities.It's wonderful to know that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay at Conrad Bali!Best, Kevin
10/10 Excellent
Maryam
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maryam
Séjour de 6 nuits en mars 2024
Réponse de Kevin le 5 avr. 2024
Thank you, Maryam!We're delighted to hear that you loved the friendliness of our staff and enjoyed our facilities. It's wonderful to know that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay at Conrad Bali!Best, Kevin
10/10 Excellent
Yuki
Voyage en groupe
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yuki
Séjour de 4 nuits en mars 2024
Réponse de Kevin le 5 avr. 2024
Thank you, Yuki!We're thrilled to hear that you had a great experience with us at Conrad Bali. Our team works hard to ensure that every guest feels welcome and enjoys their stay.If you have any specific feedback or suggestions for us, please feel free to share.We hope to welcome you back again soon for another fantastic stay!Best, Kevin
8/10 Bien
Sharon
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharon
Séjour de 5 nuits en mars 2024
Réponse de Kevin le 5 avr. 2024
Thank you for your review, Sharon.We're delighted to hear that you found Conrad Bali to be beautiful and our staff excellent.We apologize for any inconvenience regarding the difficulty in finding information about resort activities. Your feedback is valuable, and we'll work on making this information more accessible to our guests. Regarding reservations at the seafood restaurant, we apologize for the oversight and will review our processes to ensure better communication.We're glad you enjoyed the dining options nearby, although we're sorry if you found the prices higher than expected.We appreciate your input and hope to welcome you back for a more seamless experience in the future! Best, Kevin
10/10 Excellent
Ramanjot
Voyage en famille avec de jeunes enfants
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ramanjot
Séjour de 5 nuits en mars 2024
Réponse de Kevin le 29 mars 2024
Dear Ramanjot,Thank you for sharing your experience! We're delighted to hear that you enjoyed your family vacation with us and appreciated the warm hospitality extended by our staff. We apologize for any inconvenience caused by the low tide at the beach but are pleased to know that your lagoon access room provided an enjoyable alternative. We look forward to welcoming you back for another memorable stay at Conrad Bali!
10/10 Excellent
Grant
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Grant
Séjour de 8 nuits en mars 2024
Réponse de Kevin le 29 mars 2024
Amazing! Thank you for sharing your review Grant!
10/10 Excellent
Albert, San Mateo
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Albert
Séjour de 1 nuit en mars 2024
Réponse de Febio Dewangga le 26 mars 2024
Dear Albert,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean, comfortable, and enjoyed the friendly service provided by our staff.It's wonderful to know that you also appreciated the food selection in our restaurants. We hope to welcome you back again soon for another enjoyable stay!
8/10 Bien
Ashley
Voyage en famille avec de jeunes enfants
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley
Réponse de Febio Dewangga le 26 mars 2024
Dear Ashley,Thank you for your valuable feedback. We're glad to hear that you enjoyed the spacious pools and tranquil ambiance of our grounds. However, we apologize for any shortcomings you experienced, especially regarding the tired appearance of the property, the kids club, and the breakfast cost. We understand the importance of providing updated facilities and a variety of activities for families with young children. Your comments will be shared with our team for further improvement. We appreciate your patronage and hope to welcome you back in the future for a more satisfying experience.
10/10 Excellent
Rita
23 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rita
Séjour de 8 nuits en décembre 2023
Réponse de Kevin le 25 mars 2024
Dear Rita,Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. We strive to exceed expectations and provide unforgettable stays for all our guests. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another exceptional experience in the future.
10/10 Excellent
KOHEI
Voyage en famille
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KOHEI
Séjour de 4 nuits en mars 2024
Réponse de Kevin le 25 mars 2024
Dear Kohei San,Thank you for sharing your feedback with us!We're delighted to hear that you had a satisfying experience during your stay. It's wonderful to know that you enjoyed the hospitality, breakfast, pool, room comfort, restaurant, seaside view, and yoga facilities. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay!
10/10 Excellent
Shaneel
Voyage en couple
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shaneel
Séjour de 4 nuits en mars 2024
Réponse de Kevin le 25 mars 2024
Dear Shaneel,Thank you for your wonderful review!We're thrilled to hear that our staff, including Wisti, Widi, Manik, Mingu, Nanta, Mascaya, Dewa, Puttu S, Chef Mingu, and Chef Manik, contributed to making your experience amazing. It's delightful to know that they provided excellent hospitality and ensured you had good vegetarian options. We'll be sure to pass along your kind words to our team.We hope to welcome you back soon for another exceptional stay!
10/10 Excellent
Harish
Voyage en famille
6 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harish
Séjour de 9 nuits en février 2024
Réponse de Kevin le 12 mars 2024
Dear Harish,Thank you so much for your kind words!We're thrilled to hear that you had an impeccable experience with us and that you found our hotel beautiful with fabulous team member. It's wonderful to know that you had an amazing holiday, and we can't wait to welcome you back for another fantastic stay.
8/10 Bien
Courtney, Mission
Voyage en couple
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Courtney
Séjour de 1 nuit en février 2024
Réponse de Febio Dewangga le 4 mars 2024
Dear Ms. Courtney,Thank you for your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed many aspects of your experience, including the room upgrade and complimentary breakfast. However, we apologize for the discomfort you experienced with the bed. Your feedback is valuable, and we will address this issue with our team to ensure that our bedding meets the high standards expected of a luxury hotel like Conrad. We appreciate your patronage and hope to welcome you back for a more comfortable stay in the future.
10/10 Excellent
Tor
1 mars 2024
Tor
Séjour de 6 nuits en février 2024
Réponse de Kevin le 22 mars 2024
Amazing! Thank you for sharing your review Tor!
10/10 Excellent
Gary
Voyage en couple
19 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 7 nuits en février 2024
Réponse de Febio Dewangga le 19 févr. 2024
Dear Gary,Thank you for sharing your experience with us!We're delighted to hear that you had a lovely week at Conrad Bali and that our staff provided helpful and friendly service throughout your stay. It's great to know that you found your room spacious and clean, although we appreciate your feedback regarding the bathroom and will certainly consider updates.We're thrilled that you enjoyed our spa facilities and swimming pools, and that you had a wonderful time during cocktail hour by the pool. Your feedback regarding the buffet dinner and traditional dance at Suku restaurant is noted, and we'll take it into account for future improvements.We're pleased to hear that our location provided convenience for you with no long transfer times from the airport.Thank you once again for your valuable feedback, and we look forward to welcoming you back for another enjoyable stay!
10/10 Excellent
Ghalib
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ghalib
Séjour de 5 nuits en février 2024
Réponse de Febio Dewangga le 19 févr. 2024
Dear Ghalib,Thank you for your wonderful review!We're thrilled to hear that you had an incredible experience with us and enjoyed your entire 6-day stay. Our team works hard to provide exceptional service, and it's fantastic to know that their efforts contributed to your enjoyable stay.If you have any specific highlights or moments you'd like to share, or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another memorable stay!
4/10 Médiocre
YUKARI
16 févr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
YUKARI
Séjour de 4 nuits en février 2024
Réponse de Febio Dewangga le 19 févr. 2024
Dear Yukari,Thank you for sharing your feedback.We're sorry to hear that you felt our facilities were outdated and that the service was average. We always aim to provide the best experience for our guests, and we apologize if we fell short of your expectations. We appreciate your comparison with the Intercontinental Hotel and will take your comments into consideration for improvement.If there's anything specific you'd like to address or discuss further, please feel free to reach out to us at febio.dewangga@conradhotels.com. We value your input and hope to have the opportunity to welcome you back for a more satisfying experience in the future.
10/10 Excellent
Heather
Voyage en couple
13 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 4 nuits en février 2024
Réponse de Febio Dewangga le 19 févr. 2024
Dear Heather,Thank you so much for your kind words!We're thrilled to hear that you had an impeccable experience with us and that you found our hotel beautiful with fabulous service. It's wonderful to know that you had an amazing holiday, and we can't wait to welcome you back for another fantastic stay.
10/10 Excellent
Harrison
Voyage en couple
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harrison
Séjour de 1 nuit en février 2024
Réponse de Febio le 9 févr. 2024
Thank you so much, Harrison!We're thrilled to hear that you had a beautiful engagement at our location. Our staff is dedicated to providing exceptional support for special occasions like yours. Congratulations again!
10/10 Excellent
Marie p.
6 févr. 2024
Marie p.
Séjour de 2 nuits en février 2024
Réponse de Kevin le 21 mars 2024
Amazing! Thank you for sharing your review Marie p!
10/10 Excellent
Donald, Suttons Bay
Voyage en couple
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Donald
Séjour de 4 nuits en janvier 2024
Réponse de Febio le 5 févr. 2024
Thank you Donald for your lovely review!We're delighted to hear that you enjoyed our beautiful rooms and found our property gorgeous. We hope to welcome you back for another wonderful experience at our resort soon!
10/10 Excellent
Ronak
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ronak
Séjour de 6 nuits en janvier 2024
Réponse de Febio le 2 févr. 2024
Wonderful! Thank you for sharing your review Ronak!
10/10 Excellent
Erhan
Voyage en couple
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Erhan
Séjour de 7 nuits en janvier 2024
Réponse de Febio le 2 févr. 2024
Dear Erhan,Thank you for your recent stay with us and for sharing your feedback. We're glad you enjoyed our convenient location, complimentary bottled water service, and the flexibility of our half board option. We apologize for any inconvenience caused by seaweed on the beach and appreciate your feedback on the jet skis. It's wonderful to hear that you had a memorable dining experience at Susu restaurant and that our staff, including Riri, provided excellent service. We hope to welcome you back soon for another enjoyable stay.
10/10 Excellent
Thamo
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thamo
Séjour de 5 nuits en janvier 2024
Réponse de Febio le 5 févr. 2024
Thank you, Thamo for your fantastic review!We're thrilled to hear that you had an exceptional first-time experience in Bali at Conrad. It's wonderful to know that your family thoroughly enjoyed the amenities, especially the lagoon pool.We appreciate your kind words about our staff and management team. We look forward to welcoming you back for another memorable stay!
10/10 Excellent
Stivens
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stivens
Séjour de 6 nuits en janvier 2024
Réponse de Febio le 5 févr. 2024
Thank you Stivens for your wonderful feedback!We're thrilled to hear that you enjoyed our pool area, friendly staff, and first-class breakfast. It's delightful to know that your family loves Conrad Bali. We can't wait to welcome you back for another memorable stay!
10/10 Excellent
Sewa
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sewa
Séjour de 3 nuits en janvier 2024
Réponse de Febio le 2 févr. 2024
Wonderful! Thank you for sharing your review Sewa!
10/10 Excellent
Ihsaan
23 janv. 2024
Ihsaan
Séjour de 3 nuits en janvier 2024
Réponse de Febio le 25 janv. 2024
Amazing! Thank you for sharing your review Ihsaan!
10/10 Excellent
SANG YOON
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SANG YOON
Séjour de 5 nuits en janvier 2024
Réponse de Febio le 23 janv. 2024
Dear Sang Yoon,Thank you for your wonderful review! We're delighted to hear that you were very satisfied with our hotel facilities, cleanliness, service, and staff mentality. Recommendations like yours mean the world to us. We appreciate your kind words and hope to welcome you back for another excellent experience.