Avis sur Koh Jum Beach Villas “A member of Secret Retreats”
Koh Jum Beach Villas “A member of Secret Retreats”
320/29 M. 3, T. Koh Sriboya, Nuea Khlong, Krabi
Avis
9,6
Exceptionnel
9,6/10
Propreté
9,2/10
Personnel et service
9,8/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,2/10
Écoresponsabilité
Avis
Voyage en famille
13 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2020
Réponse de Mandy Kalinski le 14 janv. 2020
Dear Maxime,
Thank you for your 10 out of 10 review.
We are glad you enjoyed your stay and hope to welcome you again in the near future.
Warm regards,
The Team at Koh Jum Beach Villas
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
23 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Mandy, Reservations and Sales Manager le 23 juil. 2019
Thank you for your wonderful review!
We are so pleased you enjoyed our luxurious villa and the stunning views from our beachfront restaurant. We are delighted you enjoyed the food and beverage menus and genuine service from our loyal staff.
We hope we can welcome you again in the near future.
2/10 Horrible
Shruti
Voyage en groupe
7 déc. 2023
Les points faibles : Propreté, personnel et service, confort de la chambre
Pathetic stay
Shruti
Séjour de 1 nuit en novembre 2023
Réponse de The Team at Koh Jum Beach Villas le 8 déc. 2023
Dear Shruti, kindly note that the information about the restaurant opening hours (as well as our location and facilities and services) was explained to you when you made the reservation, at the time of booking. What a shame that you did not read the information in advance. Please also note that we made contact with you numerous times requesting your arrival transfer information to the island of Koh Jum before your check in date. We provided many options for you, however you did not reply. On the day of your arrival at 2pm you informed the Guest Service Team that you will be taking the last boat at 6pm to Koh Jum. There was no need to inform you again at that time reminding you about the restaurant operation hours. Unfortunately you were not on the last boat nor did you make contact with the resort advising your arrival time. Finally after requesting your co-operation to inform us when you will arrive, you mentioned 7:30pm so again there was no need to remind you about the restaurant operation hours. However once again you did not arrive at the time you mentioned and we tried to call you once again to inform you that the restaurant would be closing but could not reach you, so we sent you an email instead. It seems that our unique resort was not for you for your one night stay arriving at 9pm on a hidden gem of an island. What a pity that you were not aware of our facilities, location and concept which were all explained to you in the acknowledgement email that was sent to you at the time of booking. All the best! The Team at Koh Jum Beach Villas
10/10 Excellent
Kimberly
Voyage en famille
17 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 3 nuits en octobre 2023
Réponse de The Team at Koh Jum Beach Villas le 18 oct. 2023
Dear Kimberly, thank you for taking the time to write a review and we are thrilled that you enjoyed your stay. We have taken note of your comment about the food in our restaurant which is surprising as most of our guests thoroughly enjoy the food we have on offer. However, we will pass your comments along to the Food and Beverage Team. Thank you and we hope to have a chance to welcome you back in the near future.Warm regards,The Team at Koh Jum Beach Villas
10/10 Excellent
Voyageur vérifié
14 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de The Team at Koh Jum Beach Villas le 18 oct. 2023
Thank you for your review and we hope to welcome you again in the near future.Warm regards,The Team at Koh Jum Beach Villas
10/10 Excellent
DAN CHUN
Voyage en groupe
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible beyond expectation
DAN CHUN
Séjour de 2 nuits en juillet 2023
Réponse de Mandy le 18 juil. 2023
Dear DAN CHUN, thank you so much for taking the time to write a 10/10 review and we are thrilled to read that you enjoyed your stay. We hope to have the chance to welcome you back to our paradise in the near future.Warm regards,The Team at Koh Jum Beach Villas.
10/10 Excellent
Chongkol
22 janv. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chongkol
Séjour de 3 nuits en décembre 2022
Réponse de The Team at Koh Jum Beach Villas le 23 janv. 2023
Dear Chongkol, thank you for your excellent review and we hope we can welcome you back to our paradise in the near future.Warm regards,The Team at Koh Jum Beach Villas
10/10 Excellent
Martin
14 nov. 2022
Martin
Séjour de 1 nuit en novembre 2022
Réponse de The Team at Koh Jum Beach Villas le 16 nov. 2022
Dear Martin,Thank you for your excellent review and we hope we can have the chance to welcome you back in the near future.Warm regards,The Team at Koh Jum Beach Villas
10/10 Excellent
Ronald
Voyage en couple
15 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ronald
Séjour de 5 nuits en juillet 2022
Réponse de The Team at Koh Jum Beach Villas le 15 juil. 2022
Dear Ronald, on behalf of all the team at Koh Jum Beach Villas we would like to thank you for your incredible review. We are thrilled you enjoyed your stay and hope we can welcome you back again in the near future. Warm regards, The Team at Koh Jum Beach Villas
10/10 Excellent
Kemika
Voyage en famille
17 janv. 2022
Les points forts : Propreté et confort de la chambre
ปีใหม่ที่เกาะจัม 2022
Kemika
Séjour de 2 nuits en janvier 2022
Réponse de The Team at Koh Jum Beach Villas le 17 janv. 2022
Dear Kemika,
Thank you for taking the time to review our property and we hope we can welcome you back in the near future.
Warm regards,
The Team at Koh Jum Beach Villas
10/10 Excellent
Kylie
18 mars 2020
Les points forts : Propreté et confort de la chambre
Ko Jum A little slice of paradise
Kylie
Séjour de 4 nuits en mars 2020
Réponse de Mandy le 19 mars 2020
Dear Kylie,
Thank you for taking the time to write a review and give us a score 10 out of 10! We are so happy you enjoyed your stay.
Please come back and visit us anytime as we would love to welcome you again.
10/10 Excellent
Voyageur vérifié
Voyage en couple
3 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de The Team at Koh Jum Beach Villas le 3 févr. 2020
Thank you for your 5 star review and we hope we can welcome you again to our paradise.
10/10 Excellent
Voyageur vérifié
1 févr. 2020
Voyageur vérifié
Séjour de 3 nuits en janvier 2020
Réponse de The Team at Koh Jum Beach Villas le 4 févr. 2020
Thank you for your 5 star review.
We hope we can welcome you again to our paradise.
8/10 Bien
Voyageur vérifié
Voyage en famille
31 juil. 2019
Les points forts : Propreté et équipements
Voyageur vérifié
Séjour de 5 nuits en juillet 2019
Réponse de Mandy, Reservations and Sales Manager le 31 juil. 2019
Dear Guest,
Thank you for your comments. We are so happy you enjoyed the villa and our beautiful beach. We will pass on your comments to the Food and Beverage Director to look at improving our breakfast options.
Thanks again and we hope we can welcome you again one day in the near future.
10/10 Excellent
Voyageur vérifié
Voyage en groupe
7 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en novembre 2018
Réponse de Mandy, Guest Services Manager le 15 déc. 2018
Dear guest,
We would like to thank you for taking the time to write such a wonderful review. Koh Jum Beach Villas is a unique luxury beach villa hideaway and we are so happy you enjoyed your stay and the service from our excellent staff.
We hope you can have a chance to visit us again in the near future as we would love to welcome you back to our paradise.
Wishing you all the very best.
10/10 Excellent
raj, singapore
23 juin 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very serene n peaceful island
raj
Séjour de 3 nuits en juin 2018
Réponse de Mandy, Guest Services Manager le 28 juin 2018
Thank you very much for your positive review. We hope you can visit us again very soon!
10/10 Excellent
Geraldine, Malaysia
8 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tranquil haven with private owned bungalows
Geraldine
Séjour de 3 nuits en mars 2018
Réponse de KJBV Team le 9 avr. 2018
Dear Geraldine
Thank you for your nice review, it was a pleasure having you with us.
We are glad you enjoyed our little paradise island.
Looking forward to welcoming you again.
10/10 Excellent
Caroline, San Diego
27 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Surpasses the Deserved Hype
Caroline
Séjour de 2 nuits en février 2018
Réponse de KJBV Team le 3 mars 2018
Dear Caroline,
Thank you for your nice comment, it was a pleasure having you with us.
We are looking to welcoming you again.
10/10 Excellent
Ben
25 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Best
Ben
Séjour de 1 nuit en novembre 2017
Dear Ben, Thank you for your nice review, it was a pleasure having you with us. Looking forward to welcoming you again. KJBV Team
10/10 Excellent
Alan
3 nov. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alan
Séjour de 3 nuits en octobre 2017
Dear Alan, Thank you for nice comment. It was a pleasure having you and your family. Looking forward to welcoming you again.
10/10 Excellent
Richard
21 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Service and Staff at Low Key Lux Villas
Richard
10/10 Excellent
Voyageur vérifié
20 févr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Secluded barefoot luxury
Voyageur vérifié
10/10 Excellent
Irene
18 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Entspannung pur
Irene
10/10 Excellent
Voyageur vérifié
15 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
10/10 Excellent
Rohan, Singapore
16 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre