Extérieur

Avis sur Marlborough Hotel

2 out of 5
Marlborough Hotel
22 Stracey Rd, Norwich, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 73 avis sur 124." "
Note des voyageurs de 8 (Bien), d’après 36 avis sur 124." "
Note des voyageurs de 6 (Satisfaisant), d’après 9 avis sur 124." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 124." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 124." "

9,0/10

Propreté

9,0/10

Personnel et service

7,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

richard, Leeds

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good hotel near station and football ground. Looks modernised, very clean and good vale
Séjour de 1 nuit en mai 2024

8/10 Bien

Vera

Les points forts : Propreté et personnel et service
Despite the convenience of a few minute's walk from the train station, was a very quiet area.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Gabriel

Les points forts : Équipements
Great experience
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

David

Les points forts : Propreté
The property was clean and the shower was good. The room I was in was near reception and I could here people coming on going in the night , so didn't get much sleep. Parking limited to four parking spaces at the hotel.
Séjour de 1 nuit en avril 2024

8/10 Bien

Becca

Séjour de 1 nuit en avril 2024

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Claire

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was a good size and clean. The bathroom was modern with lots of hot water. It was a quick walk to and from the train station and there are lots of dining options near by. One suggestion is that a small folding rack/table on which to put a suitcase would be handy.
Séjour de 1 nuit en mars 2024

8/10 Bien

Chris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024

2/10 Horrible

Emelie

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was not cleaned professionally. Very dusty to - skirting, doors and radiators - stains on walls and doors to bedroom and bathroom, staining to carpet and torn to areas, heavy residue to walls/tiling inside bathroom - bathroom not clean, mould heavy to areas and paint peeling/mould to bathroom window/reveals. Bathroom window blind mouldy/dirty and not working. Bathroom stunk of damp/cat pee smell. None of the main room wall side lights worked, 3 x of them were extremely loose off the wall. 1 x extremely broken/cracked socket that had been taped over (which was the main accessible socket for the dressing table!), Breakfast was very limited, was told there is no kitchen in the premises for any breakfast (small cereal packets, some fruit, babybels, and toast), milk and yogurts inside a shared staff/customer fridge (did not look professional and smelt). Very poor for the cost of the breakfast, if I had known I would not of included this and purchased breakfast elsewhere. The only good thing about the stay was the staff, one member of staff was super helpful with regards to taxi services. Aside from this, I would not waste my money again on this hotel. It was not what I expected, for the payment of over £100 I would of expected a professionally cleaned property, not broken sockets and exposed electrics. The bathroom smell was offensive I was unable to leave it open for ventilation and to use. The windows were all so heavily mould around edges, it looked awful. Never again.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Lamin

Voyage d’affaires
Les points forts : Propreté et personnel et service
The room was too small. And shared toilet with other room. The toilet is located at a distance which is very inconvenient especially at night.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Matthew

Séjour de 1 nuit en février 2024

8/10 Bien

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, good value Hotel. Room was clean with plenty of space. Tea and coffee facilities with nice biscuits. Bathroom was clean with modern fittings. Easy walk to Norwich station and Norwich City centre.
Séjour de 1 nuit en février 2024

10/10 Excellent

Theresa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en février 2024

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy checking from helpful staff. Room was clean and well presented. No problems at all.
Séjour de 1 nuit en février 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Marlborough Hotel
Located 5 mins walk from Norwich Train Station, Was greeted by a very welcoming Gentleman at the reception, Friendly and polite. My room was a double with ensuite , Up one flight of stairs, Very Clean and comfortable, I had Coffee/tea facilities and a Strong WiFi..There is a option to have a continental breakfast but I didn't.
Séjour de 1 nuit en février 2024

8/10 Bien

Marlon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The management and staff was always friendly and helpful. Overall the hotel has been clean, warm and cozy during the cold period. Fantastic location - walking distance from the train, buses and various dinning establishments and attractions. Staff has always been accommodating with any issue and willing to give recommendations! I would certainly recommend using this hotel again in the future!
Séjour de 23 nuits en décembre 2023

10/10 Excellent

Erin

Séjour de 2 nuits en janvier 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible value for money - spotless and very comfy. Lovely staff - my Son is in Norwich so i use this hotel when I visit. And if you're lucky you can have a free parking space. Love it!!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Rohini

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent service.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible value for money! Spotless and spacious room with en-suite for this price? Helpful and welcoming staff as well. I will certainly stay here again.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Deborah

Séjour de 1 nuit en novembre 2023

2/10 Horrible

Aleesha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023

8/10 Bien

Eric

Les points forts : Personnel et service
Aardig personeel
Douche deed het niet/slecht: was kapot. Ze hebben hun best gedaan het te fixen wat in het werkend niet lukte. Nette refund gekregen. Zeer aardig personeel daar!
Séjour de 2 nuits en décembre 2023
Réponse de JV le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Maria Luisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de JV le 13 déc. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Matt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de JV le 13 déc. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly. Only down side would be the very limited amount of off street parking. Excellent value for money
Séjour de 1 nuit en décembre 2023
Réponse de JV le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

James

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cheap and cheerful. This property doesn't win luxury awards but it's perfectly adequate, clean and the staff are decent.
Séjour de 1 nuit en novembre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Mr Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking very limited, turn up before half 4 and you either risk it parking opposite or youll have to find a car park.
Séjour de 1 nuit en novembre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Paul

Séjour de 3 nuits en novembre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A good stay. Very close to railway station and a short walk to town. Nice and clean.
Séjour de 1 nuit en novembre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Present Hotel
Room was nice spacious and clean, however the heater in the room was broken, left in a bit of an unsafe state, nice bathroom however the water from the shower does not have a lot of pressure. Staff were really nice and friendly, breakfast just have to help yourself to toast, cereals, tea/coffee, juice and some fruit. Parking is on street parking and you can only park for 2 hours between 8am and 6:30pm
Séjour de 1 nuit en novembre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

MR M

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Peter, Billingshurst

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is great but there were a couple is minor issues in the room. The bed missing two slates and the shower head was broken. Overall the facilities were fine but minor things need to be changed. I would use again not an issue.
Séjour de 1 nuit en octobre 2023
Réponse de Marlborough Hotel le 13 déc. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Marcus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very friendly helpful staff, lovely room and great value
Séjour de 1 nuit en octobre 2023
Réponse de Marlborough Hotel le 25 oct. 2023
Thank You for your recent review We hoping to see you again in future.Regards,Marlborough Hotel

10/10 Excellent

Todd

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay for 2 nights. So close to train station.
Séjour de 2 nuits en octobre 2023
Réponse de JV le 23 oct. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Room was basic but met my need for somewhere to lay my head. Staff were very pleasant, mind.
Séjour de 1 nuit en octobre 2023
Réponse de JV le 23 oct. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Steven

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de JV le 23 oct. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Doug

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to trains and restaurants
A great deal for the money. There was a helpful gentleman who seems to always be in the lobby, and the people behind the desk were friendly. The shared bathroom was not a problem, its very clean and modern. I never had to wait for it.
Séjour de 4 nuits en septembre 2023
Réponse de JV le 6 oct. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Alex

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2023
Réponse de JV le 6 oct. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, very comfortable and staff were really good. Stayed for the football and was like a 10 minute walk to the ground. Will stay again if i'm back up that way
Séjour de 1 nuit en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Friendly and helpful reception staff. Immaculately and spotlessly clean spacious room with refurbished bathroom. A great base for a couple of days of exploration on a quiet street, especially if arriving by train as there is a shortcut to the station and historic centre if you're on foot (stepped access to a gentle hill)
Séjour de 1 nuit en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very pleasant and helpful staff
Séjour de 3 nuits en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Boma

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For such an old property we were pleasantly surprised at the well-decorated room. The owners have obviously invested a lot of money in refurbishing all of the rooms to an extremely high standard.🙂
Séjour de 1 nuit en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Lisa

Séjour de 1 nuit en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Joanne

Séjour de 1 nuit en septembre 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

John

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service from start to finish. Really clean and modern room.
Séjour de 1 nuit en septembre 2023
Réponse de JV le 6 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel

10/10 Excellent

Paul, Earlysville

Séjour de 1 nuit en août 2023
Réponse de JV le 27 sept. 2023
Thank You for your latest review.All inputs from guests are welcomed and taken on board. We hoping to see you again in future. Regards,Marlborough Hotel