Trouvez des Hôtels spa à Norwich

« On the positive side, communication was excellent with quick replies via WhatsApp. The bed was very comfortable, the room (Parisian Garette) looked cosy, and the nearby café had friendly staff and nice cakes - pastries cold though. Unfortunately, there were many small issues that negatively affected the stay. The pizzeria, café, and spa are advertised as hotel facilities but are actually separate businesses, which feels misleading. The Wi-Fi was advertised as 25+ Mbps but only reached around...

« Le lieu est absolument magnifique, la propriété, le parc, les arbres. En revanche les lieux de restauration ont clairement besoin d'un manager. Malgré le nombre conséquent de personnel, le petit déjeuner n'était pas régulièrement fourni. Les employés sont cachés à droite à gauche, occupés à plier des serviettes en discutant ou en consommant des bouteilles cachées dans les placards... Un soir nous avons attendu 1h notre commande de repas alors que nous étions avec 2 enfants. C'est vraiment...

« So it would have been easilllyyyyy 5 stars but we almost didnt even stay. So we had a booking and decided we would turn up for lunch around 1. We knew we couldnt check in until 3ish ( not a problem ) So we asked the reception we were early and would like some food. She was so rude and unoccomadating to us I said I would go elsewhere as did not feel welcomed at all. Yes it was a bit busy but it wasnt packed. And they should be able to accomadate all guests. Anyway glad we stayed as everyone else...

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