Chambre, 2 lits doubles, accessible aux personnes à mobilité réduite (Bathtub w/ Grab Bars) | 1 chambre, couette en duvet d'oie, rideaux occultants

Avis sur Super 8 by Wyndham North Platte

2 out of 5
Super 8 by Wyndham North Platte
220 W Eugene Ave, North Platte, NE

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 198 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 346 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 233 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 132 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 94 avis sur 1003." "

7,2/10

Propreté

7,8/10

Personnel et service

7,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

4/10 Médiocre

Gerald

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Facility appears to have been let go. I was appalled at how much work needs to be done to bring it up to Super 8 standards.
Séjour de 1 nuit en mai 2024
Réponse de Hima le 25 mai 2024
We're sorry to hear about your experience and that our facility didn't meet your expectations, Gerald. We appreciate your honest feedback and are working hard to improve. We hope you give us another chance in the future to provide you with a better stay. Thank you for letting us know.

8/10 Bien

Burned

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hidden parking and safe
Séjour de 1 nuit en mai 2024
Réponse de Hima le 25 mai 2024
Thank you so much for taking the time to leave us a 4-star review! We're delighted you had a pleasant stay at our motel. Your feedback is precious to us, and we'll use it to continue improving our services. We hope to welcome you back soon for an even better experience!

8/10 Bien

Beatriz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Experience Team le 9 mai 2024
Dear Beatriz,Thank you for your positive feedback! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

6/10 Satisfaisant

Mandy

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hima le 2 mai 2024
Thank you for choosing to stay with us, Mandy! We appreciate your feedback and are committed to continuously improving our services to ensure the best experience for our guests. If there's anything specific you think we could do better, please feel free to share so we can make your next stay even more enjoyable. We look forward to welcoming you back and providing you with an exceptional experience.

6/10 Satisfaisant

Liezl

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hima le 22 avr. 2024
Thank you for choosing to stay with us during your recent visit, Liezl. We appreciate your feedback and the time you took to rate your experience. While we aim to provide every guest with a five-star experience, we understand that there may have been areas where we fell short of your expectations. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope that you'll give us another opportunity to exceed your expectations in the future. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We value your feedback and look forward to welcoming you back for a more enjoyable stay.

8/10 Bien

Gregory

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 3 nuits en avril 2024
Réponse de Hima le 21 avr. 2024
Thank you for choosing our motel for your recent stay, Gregory! Your feedback is greatly appreciated, and we're thrilled to know that you had a positive experience overall.If there's anything specific you'd like to share with us about your stay or if there's anything we can assist you with in the future, please don't hesitate to reach out. We value your feedback and hope to welcome you back for another enjoyable stay soon!

8/10 Bien

Jolynn

Séjour de 1 nuit en avril 2024
Réponse de Hima le 24 avr. 2024
We appreciate your recent stay at our motel and value your feedback. Your satisfaction is our top priority, and we would greatly appreciate any additional insights you may have regarding your stay. Your feedback helps us to continually improve our services and ensures that we meet and exceed the expectations of all our guests. We look forward to welcoming you back in the future and providing you with an even better experience. Thank you for choosing to stay with us.

6/10 Satisfaisant

John

I liked the price, I was traveling to Denver and I don’t need a high dollar place to grab a shower and get some sleep. The room was clean and the bed was ok and the tv had a sleep mode. The place was quiet. I got a good nights sleep and woke up refreshed after an 800 mile day before
Séjour de 1 nuit en mars 2024
Réponse de Hima le 27 mars 2024
Thank you for your feedback, John! We're glad you found our affordable rates suitable for your needs during your trip to Denver. It's great to know that you found the room clean, the bed comfortable, and appreciated the quiet environment. We're pleased to have contributed to a refreshing night's sleep after your long journey. We look forward to welcoming you back in the future!

2/10 Horrible

Gabriel

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is far below standards. The smell once you walked into the hotel was in your face. The room was a negative score. Dirty is all I can say.
Séjour de 2 nuits en février 2024
Réponse de Guest Experience Team le 21 févr. 2024
We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so that we can share a more positive experience and prove that your last stay experience was an exception.

8/10 Bien

Scott

Les points forts : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Hima le 14 févr. 2024
Thank you for your feedback, Scott! We appreciate you taking the time to rate your experience. Is there anything specific you enjoyed about your stay at the hotel, or any areas where you feel there could be improvement? Your input helps us enhance our services for future guests.

10/10 Excellent

Scott

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hima le 4 févr. 2024
Thank you for the outstanding 10/10 rating! We're thrilled you enjoyed your stay in our hotel. If you have any specific comments or suggestions to share, we'd love to hear them. We are looking forward to hosting you again in the future!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The bed was comfy the hot tub works
Séjour de 2 nuits en janvier 2024
Réponse de Hima le 31 janv. 2024
We are delighted to hear that you had a fantastic experience during your stay with us, Lisa! It's lovely knowing you found the bed comfy and enjoyed the hot tub. Providing our guests with a comfortable and enjoyable environment is our top priority, and we are thrilled that we could exceed your expectations. Your perfect 10 out of 10 rating is genuinely appreciated, and we look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing us!

8/10 Bien

Lori

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Hima le 17 janv. 2024
Thank you for your feedback, Lori! We're glad to hear that you had a positive experience. If there's anything specific you think we could improve to earn a perfect 10, we'd love to hear more about it. Your input helps us enhance our services.We appreciate your support and look forward to serving you even better in the future.

2/10 Horrible

Mary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Hima le 17 janv. 2024
We're sorry to hear that you had a less than satisfactory experience. We truly value your feedback, and we'd like to understand more about what went wrong. If you're willing to share additional details, it will help us address any issues and make improvements.Please feel free to reach out with more information to gm_super8@nphhotels.com, and we appreciate your patience.

10/10 Excellent

Vince

Séjour de 2 nuits en décembre 2023
Réponse de Hima le 22 janv. 2024
Thank you so much for the 5/5 rating, Vince! We're delighted to hear that you had a positive experience. If there's anything specific that stood out to you or if you have any feedback, feel free to share. We appreciate your support and look forward to serving you again!

2/10 Horrible

Rory

Séjour de 1 nuit en décembre 2023
Réponse de Hima le 22 janv. 2024
We're sorry to hear that you had a less-than-satisfactory experience, and we appreciate your feedback, Rory. Your opinion matters to us, and we would like to understand more about your concerns. Please feel free to share additional details or specific areas where we can improve. We are committed to addressing any issues and making your future experiences better. Thank you for bringing this to our attention.

4/10 Médiocre

Denah

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bathroom was not clean, floors was not clean.
Séjour de 1 nuit en décembre 2023
Réponse de Hima le 31 déc. 2023
Thank you for taking the time to share your feedback with us, Denah. We apologize for the cleanliness issues you experienced during your stay. Your comments are important to us, and we will address these concerns quickly with our housekeeping team to ensure a higher standard of cleanliness moving forward.We appreciate your honesty, and we hope to have the opportunity to welcome you back for an improved experience.

6/10 Satisfaisant

Erin

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Hima le 31 janv. 2024
Thank you for sharing your feedback, Erin. We appreciate your input and are here to address any concerns or suggestions you may have. If there's anything specific you'd like us to know or improve upon, please feel free to share the details. Your satisfaction is important to us, and we value your business.

6/10 Satisfaisant

David, Omaha

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Multiple guests got stuck in snow trying to park. I know its a problem while snowing but ice melt should be applied at minimum. Sheets dirty. Under bed not cleaned. Heater not plugged in/old with only basic controls. Small tv.
Séjour de 1 nuit en décembre 2023
Réponse de Hima le 27 déc. 2023
Thank you for taking the time to share your feedback with us, David. We sincerely apologize for the inconvenience you experienced during your stay.Please be assured that we are actively investigating the issues you raised and taking immediate steps to address and rectify them. Our housekeeping team will undergo additional training to ensure that our standards are consistently met, and we will conduct a thorough inspection of all rooms to prevent a recurrence of these issues.Once again, we apologize for the shortcomings you experienced, and we appreciate your understanding as we take corrective measures.Thank you.

8/10 Bien

Daniel

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hima le 26 déc. 2023
Hey Daniel, Thank you for taking the time to provide your feedback and we appreciate your support.If you have any specific comments or suggestions you'd like to share, please feel free to do so. Your input is crucial as we continuously work to improve and provide the best possible experience for our customers. Thank you once again for choosing us, and we look forward to serving you in the future.Happy Holidays! :)

4/10 Médiocre

Brian

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not so Super 8
Staff was friendly. TV did not work in first room, moved to another room. Main room looked OK for the price. Bathroom was disgusting and in need of much repair, towel rack was covered with rust, walls were filthy with mold on walls over tub, towel from last guy still in tub. We were not about to trust eating their breakfast. One night was more than enough. Its been a long time since I have been in a Super 8 and it will be a long time before it happens again.
Séjour de 1 nuit en décembre 2023
Réponse de Hima le 23 déc. 2023
Dear Brian,We apologize for the inconvenience you experienced during your stay. Thank you for your feedback. We are actively addressing the issues mentioned and working to ensure a better experience in the future. We appreciate your understanding and hope to have the opportunity to host you under improved conditions in the future.

8/10 Bien

Phil

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
Thank you for your rating, Phil. If there's anything we can do to turn your experience into a perfect 10, please let us know. Your feedback helps us improve.

4/10 Médiocre

Troy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dirty No snow shoveled by doors Reservation was not as confirmed
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 7 déc. 2023
We are genuinely sorry for the hassle you faced during your stay—finding the area dirty, snow uncleared by the doors, and the reservation mix-up must have been frustrating. Please know that we're working hard behind the scenes to make significant improvements. Your feedback matters, and we're dedicated to ensuring a much better experience during your next visit. Thank you for sharing your concerns, and I hope we can make it up to you on your next stay.Regards,

4/10 Médiocre

Sammantha

Voyage en famille
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Gross rooms !
Do not stay here! This place needs a remodel asap. We have stayed at different super 8’s . Normally really clean. This one was gross! Staff was unknowledgeable Upon checking in the staff at desk didn’t know what forms of payment they could accept (Apple Pay , physical card etc ) . I asked if I could tap . Which most places accept now. He said no. So I went and used my physical card . The reader said approved but he said it was declined (will be checking I wasn’t double charged) . Upon rerunning the transaction I saw the reader said Apple/Google pay . I told him you do accept Apple Pay , you just told me you didn’t. He then said oh yeah we do !! The bathroom in the room had black mold on the walls. The towels were stained. The floors felt gross when barefoot. Beds were clean atleast. But would not recommend!
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 7 déc. 2023
Hello Sammantha,I apologize for the unsatisfactory experience during your stay. It's disheartening to hear about the cleanliness issues and the need for more knowledge from our staff regarding payment methods. This is certainly different from the standard we uphold, and I completely understand your frustration. Rest assured, we're actively working on staff training to ensure accurate information and better service delivery. Your feedback is invaluable in our efforts to improve, and we're committed to rectifying these issues to provide a much better experience. We appreciate your continued business and hope to have the chance to show you a significant improvement in your next visit. Thank you for bringing these concerns to our attention.

10/10 Excellent

Dennis

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
Thank you for the perfect rating, Dennis! We're delighted that you had a great experience with us. If you have any specific feedback or if there's anything more we can do to enhance your next visit; please feel free to share. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

David

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
paking lot terrible needs fixing
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
I apologize for the inconvenience, David. Your feedback is crucial, and we'll work diligently to address and promptly improve the situation. Thank you for bringing this to our attention.

10/10 Excellent

Tamara

Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
Thank you for the perfect score, Tamara! Your rating means a lot to us. If there's anything specific that made your experience outstanding or any additional feedback you'd like to share, please feel free to let us know. We appreciate your support and look forward to serving you again soon!

6/10 Satisfaisant

ANNETTE

Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
Thank you for your rating, Annette. If there are specific areas where we can improve your experience next time, we'd appreciate any feedback you have. Your input helps us enhance our services for our guests.

2/10 Horrible

Lenna

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Both rooms I was given were filthy! The first had trash under bed, a dirty toilet bowl and sheets had hairs, stains and were torn. I requested and was provided a different room. This room appeared slightly cleaner (no trash under bed). But next morning found dried urine and copious hairs on toilet between it and the shower. Both rooms were terrible dusty. Heavy mildew stains above 2nd rooms shower, and a bright yellow stain on one towel. Of course, I pre-paid on Expedia so money was not refundable! JUST SAY NO!
Séjour de 1 nuit en novembre 2023
Réponse de Logan le 14 nov. 2023
Dear Expedia,I GM of Super 8 sincerely apologize for the inconvenience you experienced during your recent stay at Super 8 North Platte for the guest checked in and stayed for one night. We deeply value your feedback and regret that we fell short of our expectations. Your comments are so crucial for improving our services, and we are actively addressing the issues you raised to ensure a more comfortable experiences for our guests in the future. Please consider this is an isolated incident, and we appreciate your understanding. If there's anything specific you'd like to share ,feel free to reach out. We hope to have the opportunity to welcome you back again and provide a superior stay with us.Thanks & Warm regards,Logan WindsGM Super 8

8/10 Bien

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Staff
Responsive management and staff. Worked to remedy problem with TV.
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
Thank you for your positive feedback, Karen! We're glad our staff could help you right away, and we appreciate your recognition of their responsiveness. Please let us know if there's anything else we can do to improve your stay further. We're here to ensure you have a comfortable experience with us!

6/10 Satisfaisant

Alan

Les points forts : Personnel et service et confort de la chambre
Room was clean and the bed was comfortable. Hallways and stairway needed cleaning. Breakfast was nonexistent after 8am,and breakfast area really needed cleaning. No regular coffee available for in-room coffee maker. Air conditioner/fan either really cold or very hot and stuffy.
Séjour de 2 nuits en novembre 2023
Réponse de Hima le 7 déc. 2023
We sincerely apologize for the inconvenience during your stay. While we're pleased that your room was clean and the bed comfortable, we understand the concerns you raised about the cleanliness of the hallways and breakfast area, the limited breakfast options after 8 am, and the lack of regular coffee for the in-room coffee maker. We're actively working on these issues to enhance our guests' experience and ensure a more comfortable and enjoyable stay. Your feedback is crucial, and we genuinely appreciate your continued support as we strive to make significant improvements. Thank you for bringing these matters to our attention.

10/10 Excellent

Monica

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hima le 8 déc. 2023
Thank you for the top score, Monica! Your positive rating means a lot to us. If there's anything specific that made your experience exceptional or any additional feedback you'd like to share, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Hima le 8 déc. 2023
Thank you for the perfect rating! We're thrilled to know you had an excellent experience. If you have any feedback or suggestions on how we can maintain or enhance this level of service, please feel free to share. Your support is truly appreciated, and we look forward to serving you again soon!

2/10 Horrible

Terry

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
the heater was on AC when arrived won't go to low fan. Bed was broke down very bad. TV was shut off from cable when I got up. Will never stay there again.
Séjour de 1 nuit en octobre 2023
Réponse de Hima le 7 déc. 2023
We apologize for the discomfort you experienced during your stay, including the issues with the heater, bed, and TV. This falls below the standard we aim to provide, and we understand your frustration.We're actively addressing these concerns to ensure a more pleasant experience for our guests. Your feedback is essential, and we appreciate your support.

10/10 Excellent

John J.

Séjour de 1 nuit en octobre 2023
Réponse de Hima le 8 déc. 2023
Thank you, John., for the excellent rating! We're delighted to hear about your positive experience. If there's anything specific that made your stay enjoyable or if you have any further comments to share, please feel free to let us know. Your feedback is valuable to us, and we hope to welcome you back for another fantastic experience!

4/10 Médiocre

Harpreet

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Guest Relations le 27 oct. 2023
Dear Harpreet,Thank you for sharing your feedback about your recent stay, even though it wasn't a perfect experience.We're sorry to hear that your stay wasn't up to your expectations. We're committed to making things better, and your feedback is important in helping us do that.We value your opinion and hope you'll consider giving us another chance to provide you with a better experience in the future.

2/10 Horrible

Steven, Atlanta

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Back door was broken and would not lock or stay closed. Security issue big time.
Séjour de 1 nuit en octobre 2023
Réponse de Hima le 7 déc. 2023
We completely understand your concern regarding the broken back door, and I apologize for the inconvenience it caused. We've quickly taken care of this issue, and it has been fixed to ensure the safety and security of our guests. We greatly appreciate your support and understanding. If there's anything else we can do to make your experience better, please don't hesitate to let us know.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disappointed
Room was clean but outside doors did not close, room keys failed after one use and the breakfast was never stocked (one morning eggs and suasage was out but no plates, next day no eggs or sausage and the waffles had no syrup with no bread for toast)
Séjour de 2 nuits en octobre 2023
Réponse de Hima le 7 déc. 2023
We apologize for the inconvenience during your stay, particularly with the malfunctioning room keys and the breakfast service. This aligns differently with our usual standards, and we completely understand your frustration.Rest assured, we've taken immediate steps to address these issues, and ongoing efforts are in place to rectify such occurrences. Your support means a lot, and we genuinely appreciate your understanding.Thank you for your patience and for bringing these matters to our attention.

2/10 Horrible

Sara

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Logan le 17 oct. 2023
We hope you give us another chance and come back to stay with us sooner so that we could provide you excellent service.Thank you

2/10 Horrible

Shannon

Séjour de 1 nuit en octobre 2023
Réponse de Hima le 7 déc. 2023
We are sorry to see your rating and understand that you might have had a disappointing experience. If there's anything specific you'd like to share or any way we can improve, please feel free to let us know. Your feedback is valuable, and we're here to ensure a better experience for you in the future. Thank you for considering us, and we hope to have the opportunity to make it right.

8/10 Bien

Ken

Voyage en famille
It was clean and exceptable. The price
Séjour de 1 nuit en octobre 2023
Réponse de Logan le 12 oct. 2023
Thank you very much for taking time to leave us a review/feedback.As always we would be waiting for you to serve you soon.

10/10 Excellent

Dean S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
8 in N Platte
Nice clean room. WIFI was not good. Couldn't get my tablet to sign on. Big screen tv. Nice breakfast and coffee when you wanted it.
Séjour de 1 nuit en octobre 2023
Réponse de Logan le 12 oct. 2023
Thank you very much for taking time to leave us a review/feedback.As always we would be waiting for you to serve you soon.

4/10 Médiocre

Gavin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One of the other guests foiund bed bugs in his bed My TV not working i have been waiting over 30 min for them to fix the problem.
Séjour de 1 nuit en octobre 2023
Réponse de Logan le 6 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Satisfaisant

Kenneth

Séjour de 1 nuit en septembre 2023
Réponse de Hotel Guest Relations le 27 oct. 2023
Dear KennethThank you for sharing your feedback about your recent stay, even though it wasn't a perfect experience.We're sorry to hear that your stay wasn't up to your expectations. We're committed to making things better, and your feedback is important in helping us do that.We value your opinion and hope you'll consider giving us another chance to provide you with a better experience in the future.

4/10 Médiocre

Kelli

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Use as a last resort
The fridge didn’t work. The microwave never shut off so I had to unplug it to get it to stop. The tv would randomly shut off while you’re watching it and then not turn back on. Soap from the previous people was left in the shower and overall the room was dingy.
Séjour de 1 nuit en septembre 2023
Réponse de Logan le 1 oct. 2023
Dear Kelli,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Bien

Ledru

Voyage en couple
Les points forts : Personnel et service
The breakfast was very nice, and the lady taking care of it gave exemplary service! The facility overall could use an upgrade, but it was fine for one night.
Séjour de 1 nuit en septembre 2023
Réponse de Logan le 1 oct. 2023
Dear Ledru,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Felipe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Logan le 28 sept. 2023
Hello Felipe,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Donita

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Logan le 17 sept. 2023
Dear Donita,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bien

Diego

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Nice with a good breakfast Clean but under the beds super dirty
Séjour de 1 nuit en septembre 2023
Réponse de Logan le 15 sept. 2023
Dear Diego,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you

4/10 Médiocre

Peggy

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Quite a few box springs and mattresses outside leaning against motel building and other furniture. Cigarette buts laying everywhere outside of entrance doors. Walk into building there’s broken tables and lamps under stairwell. Breakfast was good and the lady that prepares the food was very sweet!
Séjour de 1 nuit en septembre 2023
Réponse de Logan le 15 sept. 2023
Dear Peggy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you