2/10 Horrible
jacques
Voyage en famille
2 oct. 2023
Dans in premier temps, il manquait selon la liste plusieurs ustensiles et vaisselles. Jâai avisĂ© dans la premiĂšre heure car je ne voulais pas ĂȘtre responsable des manques. 2 jours plus tard, que la machine Ă cafĂ© coulait quand nous faisons 4 tasses et plus. Je pensais que câĂ©tait le filtre le problĂšme jusquâau moment que jâai vue que la carafe Ă©tait craquĂ©e. Jâai immĂ©diatement avisĂ© et lâon nous a changĂ© lâappareil. Ă notre retour, il nous on facturer une nouvelle cafetiĂšre. Jâai eu beau Ă©crire Ă plusieurs reprises pour un suivi sur un remboursement. Plus aucune rĂ©ponse de leur part. Câest une cie Ă Ă©viter, sinon vous pouvez avoir des frais pour lequel vous nâĂȘtes responsable. Plus jamais je ne ferai affaire avec Big Fish Rentals
Initially, according to the list, several utensils and dishes were missing. I notified within the first hour because I did not want to be responsible for shortages. 2 days later the coffee machine leaked when we made 4 cups and more. I thought the filter was the problem until I saw that the carafe was cracked. I immediately notified them and they changed the device. When we returned, he charged us for a new coffee maker. Although I wrote several times to follow up on a refund. No more response from them. This is a company to avoid, otherwise you may incur costs for which you are not responsible. I will never do business with Big Fish Rentals again