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Avis sur The North Hero House Inn & Restaurant

3 out of 5
The North Hero House Inn & Restaurant
3643 U.S. Rte 2, North Hero, VT

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 38 avis sur 48." "
Note des voyageurs de 8 (Bien), d’après 8 avis sur 48." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 48." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 48." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 48." "

9,8/10

Propreté

9,8/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Isabelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What an amazing place to stay
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Vicki

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Historic, but updated and well-maintained property. Great restaurant with excellent breakfast. Appreciated the added touch of providing the history of the facility and surrounding area. Lovely lakefront site with seating around the property to enjoy the view. The only slight minus was that my room in the southwind building was right next to the road, but very little traffic at night, so not a big issue. Would probably select a different room next time.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Marc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful lake views. Great restaurant exceeded my expectations.
Séjour de 2 nuits en mai 2024

4/10 Médiocre

Shelly

Voyage en couple
Les points faibles : Personnel et service et équipements
Should have been noted on booking site that some rooms you must go through bust dining room , I booked off a picture showing a water from room , water was visible through the window, stated there was water and instant coffee and tea , there was neither . We arrived and no where to park, was told to drive around , and if no space was available it should clear out in a few hours !! Got attitude when we questioned the no water , no paying for paid inn guests . Was too late to cancel or we would have just left and found a different place to stay . Oh and they have a coffee bar near the actual bar in the restaurant, there was no creamer of any sort available the two times we attempted to grab a coffee that was part of the listed amenities
Séjour de 2 nuits en mai 2024
Réponse de Desiree Maltais, GM le 26 mai 2024
Shelly,I'm very sorry that your experience with us at the North Hero House was less than excellent. We try to make it very clear which rooms include which amenities at the Inn but can understand where it's easy to misinterpret the information. We pride ourselves on our history and our service. We hope that you'll give us another opportunity to wow you.

10/10 Excellent

Bruce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely location, excellent food and drink.
Séjour de 1 nuit en avril 2024

8/10 Bien

Tanmoy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Federica

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Limited parking, small rooms but clean and quiet. Staff were friendly and helpful. Check in was quick. The food was incredibly delicious!
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

8/10 Bien

Tamara

Les points forts : Propreté et personnel et service

10/10 Excellent

Kim, CMCH

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We couldn't wait to arrive here for a few days of rest after traveling though Vermont for a week and it didn't disappoint! Everybody was so friendly, our room on the water was to die and breakfast every morning was superb. If the weather had been better would have extended our stay since it was so relexing.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Jennie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cozy and Welcoming
The North Hero House is lovely and cozy, beautifully decorated and welcoming. My room was small but perfect for one person /one night. Might have been a little tight for 2 people. I had dinner in the restaurant and the food was delicious (fish and chips, very generous portions, salt and pepper fries!) and the service was friendly and efficient. I had to leave early the next morning (7:30) and there was no coffee or tea available in the lobby; it would have been nice to grab a cup for the road even if breakfast wasn't on tap yet. I got a breakfast sandwich and excellent coffee at Hero's Welcome Store just up the road, though, so I left town caffeinated and full!
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Lennin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Emily

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved it all. So much so, we would love to move there. Friendly people all around staff and locals.
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous view over lake Champlain. Warm, accommodating staff.
Séjour de 2 nuits en novembre 2023

8/10 Bien

DENNIS

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
we enjoyed out stay in this facility
Séjour de 1 nuit en octobre 2023

10/10 Excellent

sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property in a quiet area. The views are fantastic and they have done a lot to make the common areas and the indoor common areas really beautiful. The rooms are comfortable with minimal but nice amenities.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Pam

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Emily and Nathan

Séjour de 1 nuit en octobre 2023

8/10 Bien

Samantha

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Bogdan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Their rooms are nice and clean. Also, the included breakfast is an actual breakfast with eggs, bacon, French toast and fruits. Definitely would stay again!
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Giovanni

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Burke

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Resort like atmosphere. A little far away but truly a great place to spend a night
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Matthew

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Lloyd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Megan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Philip

Nice
Séjour de 1 nuit en octobre 2023

8/10 Bien

Eileen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Briana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oasis at the Lake
The room was spectacular, overlooking the lake with an enormous private deck. Even though the weather wasn’t the best, our room made it a very enjoyable stay
View from Our Room
Our Deck View
Lovely Property
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Lewis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Numerous activities for guests offered. Humorous and tasteful decor.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cozy and comfortable room. Wonderful breakfast. Great place to stay for a scenic tour of the Champlain Islands.
Séjour de 1 nuit en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you for this great review! We're so glad you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Brendan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The view and the tranquility was Perfect. The Staff was Top Notch! The Restaurant was Excellent!. We had a wonderful Time.
Séjour de 2 nuits en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you so much for such a positive review! We so appreciate you taking the time to mention our staff as we work so hard to ensure every guest has a memorable stay. We look forward to your next visit!

10/10 Excellent

Judith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean, friendly service, good food, location!
The location of this place was perfect, I loved falling asleep to the sounds of the waves lapping at the shore of Lake Champlain. We got dinner at their restaurant on the water, but ate in our room because. Well the dog matters. The only negative was the door to our room was problematic. The deadbolt didn’t line up with the door frame, so multiple attempts to unlock and open the door when we checked in were unsuccessful. The young woman at the desk finally had to come down and help us. The door needed a hard shove with her shoulder to open it, and once we figured that out it was also a HARD pull to open it from the inside.
Séjour de 1 nuit en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you so much for this positive and helpful review! We appreciate you taking the time to let us know about the door to your room and will make sure that's addressed. We look forward to your next visit with us!

10/10 Excellent

Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you for your positive review! We look forward to your next visit.

8/10 Bien

Margorie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed our stay. Right on the Highway however private balcony in our suite. Great dining experience. First class food.
Séjour de 1 nuit en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you for taking the time to write a great review! We look forward to your next visit.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you for such a great review! We look forward to your next visit.

10/10 Excellent

Elizabeth, Ballston Lake

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely to be on Lake Champlain.
Séjour de 1 nuit en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you for choosing the North Hero House and writing such an amazing review. Lake Champlain and the Islands are certainly a special place! We look forward to your next visit.

10/10 Excellent

Theresa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful Inn, beautiful location on Lake Champlain. Well maintained property. Friendly staff, Great dining options. Breakfast included a nice selection of options. Enjoyed our stay
Séjour de 1 nuit en septembre 2023
Réponse de Desiree le 29 sept. 2023
Thank you for writing such an amazing review! We are so glad you enjoyed everything we have to offer and are looking forward to your next stay with us!

6/10 Satisfaisant

Shoshana, Northampton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Overall, this is a beautiful property (with three lodging buildlngs across the road from the main Victorian house). It has a very nice restaurant with excellent service and food. Our stay in the South Wind building by the water in room 3 was only marred by a loud, electrical unit outside our bathroom window that made a constant hum. It kept my husband awake all night. The place was full so we could not change rooms --- we sadly checked out after one night. We should have been warned about this before we booked; the staff clearly knew of the problem noise. Ask about this issue before you book a room.
Séjour de 2 nuits en septembre 2023
Réponse de Desiree le 12 sept. 2023
Thank you for your helpful feedback. We hope to see you again in the future.

10/10 Excellent

Virgil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Desiree le 2 sept. 2023
Thank you for your positive review! We look forward to your next visit!

10/10 Excellent

Simon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice overall
Séjour de 2 nuits en août 2023
Réponse de Desiree le 2 sept. 2023
Thank you!

10/10 Excellent

Linda, LaSalle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love what the new owners have done so far and looking forward to the continuing evolution of Hero House. Definitely a go to for us.
Séjour de 2 nuits en août 2023
Réponse de Desiree le 2 sept. 2023
Thank you so much for your kind words. We look forward to seeing you next time!!

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place. Worth the drive.
Séjour de 2 nuits en août 2023
Réponse de Desiree le 7 août 2023
Thank you for your great review!We look forward to your next visit.Desiree MaltaisGeneral Manager of Hospitality