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Avis sur Country Inn & Suites by Radisson, Charleston North, SC

2.5 out of 5
Country Inn & Suites by Radisson, Charleston North, SC
7429 Stafford Rd, North Charleston, SC

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 327 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 188 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 103 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 74 avis sur 1002." "

7,6/10

Propreté

8,0/10

Personnel et service

7,4/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rapport qualité /prix
Très bon hôtel même si l’emplacement n’est pas top mais près des grands axes. Et aussi de la voie ferrée, ce qui permet d’entendre quelques sirènes de train mais rien de bruyant. Bon petit-déjeuner. Je recommande vivement
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 2 avr. 2023
Dear Thierry,Thank you for your review! We're so happy to hear that you had a great stay with us and enjoyed our breakfast. We're sorry that the location isn't ideal for everyone, but we are glad that it is close to main roads and the railway. We appreciate your recommendation and hope you visit us again soon!Sincerely, Hotel Manager

8/10 Bien

Rémy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nickel mais piscine intérieure un peu triste.
Séjour de 2 nuits en août 2022
Réponse de Hotel Manager le 20 août 2022
Dear Guest, Thank you for your review. We are pleased that you enjoyed your experience for the most part. We apologize for any shortcomings we may have had during your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We look forward to your next visit. Sincerely, Hotel Manager

8/10 Bien

Rémy

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Piscine intérieure sans charme
Séjour de 1 nuit en août 2022
Réponse de Hotel Manager le 10 août 2022
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a good place to stay and especially enjoyed the relaxing pool we provide. We take real pride in this hotel and in serving guests like you, and I'm happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en novembre 2018
Réponse de Manager le 20 nov. 2018
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.

8/10 Bien

Christine, Compiegne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL A RECOMMANDER
Hôtel confortable, très grande chambre bien équipée et petit déjeuner sympathique. Bonne étape

8/10 Bien

Stacey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Nesa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sandra

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager. le 7 mai 2024
Dear Guest,Thank you for the review. I’m glad we could provide a nice room and great service. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and the staff were incredibly friendly. Would definitely stay again!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager. le 7 mai 2024
Dear Guest,Thank you for the positive review. I am so happy that you found friendly staff service, clean room, and had a great stay. We take serving our guests very seriously and are very pleased that we met your needs so well. It's nice to see that you will stay with us again, and I hope you have the opportunity to do that soon.Sincerely,Hotel Manager.

2/10 Horrible

Faith

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
They told lies
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager. le 6 mai 2024
Dear Guest,Thank you for staying with us. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We shall definitely work on your observations. We take pride in our hotel and in providing a great place to stay for so many guests. I hope that you will visit us again.Sincerely,Hotel Manager.

8/10 Bien

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager. le 4 mai 2024
Dear Samuel,Thank you for the feedback. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We hope to see you again soon.Sincerely,Hotel Manager.

8/10 Bien

Frederick

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Guest,Thank you for your positive feedback! We're glad you enjoyed your stay at our property. If there's anything specific you loved or any suggestions you have for improvement, please feel free to share. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Edwin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. If you have any specific highlights or comments you'd like to share about your time with us, we'd love to hear them. We look forward to welcoming you back for another exceptional stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Amit

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Everything was so best with this hotel.. from staff to breakfast options. Cleanliness and quiet environment. Rooms were very good.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager. le 25 avr. 2024
Dear Guest,Thank you for the wonderful review. We are thrilled to learn that you had a delightful experience with our friendly and attentive staff, clean and comfortable rooms, delicious breakfast options, and peaceful environment. We take serving our guests very seriously and are very pleased that we met your needs so well. I hope you will tell others about our property and stay with us again the next time you’re in the area.Sincerely, Hotel Manager.

6/10 Satisfaisant

Dennis

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Carpet was very dirty. Carpet was not swept around beds and baseboards.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager. le 23 avr. 2024
Dear Dennis,Thank you for bringing this matter to our attention. We apologize that we let you down due to the cleanliness issue. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I really hope that you will give us another try.Sincerely,Hotel Manager.

10/10 Excellent

Sinisa

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager. le 23 avr. 2024
Dear Guest,Thank you for the feedback. I’m pleased we were able to provide you with a great experience. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to serving you again soon.Sincerely,Hotel Manager.

4/10 Médiocre

Virginia

Les points forts : Propreté
Les points faibles : Personnel et service
There was not enough parking at the hotel. Could not find a single parking space! Had to park at Home Depot and car got towed! Will not stay here again!
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager. le 22 avr. 2024
Dear Guest,Thank you for your stay. I’m sorry to hear that you had such a disappointing experience at our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I hope you will visit again and see how we’re getting better every day. Sincerely,Hotel Manager.

10/10 Excellent

Deborah

Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager. le 29 avr. 2024
Dear Deborah,Thank you for your kind review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.

2/10 Horrible

Erica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didn’t like the rooms, low budget, and not quality for the price
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the quality of our rooms. We appreciate your insights and will take them into consideration for future improvements.Sincerely, Hotel Manager

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely Hotel Manager

2/10 Horrible

Maria

Voyage en groupe, Voyage d’affaires
I receive a message where that said my checkout it is at 12pm I leave at 12:10 and the front desk told me you don’t have the deposit we keep it, It's disrespectful. At least they could remove half of the deposit or part of the deposit for the time it took us when they regularly in a hotel they charge you after late hours
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for any inconvenience regarding the deposit issue. We will review our policies to ensure better communication and service in the future. We appreciate your feedback.Sincerely, Hotel Manager

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice Thanks
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager. le 6 avr. 2024
Dear Guest,Thank you for the review. I’m pleased we were able to provide you with a great experience. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to having you with us many times in the future.Sincerely,Hotel Manager.

2/10 Horrible

Kevin

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was not clean. melted candy over floor next to bed and desk Toilet seat fell off. Never stay there again
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager. le 4 avr. 2024
Dear Guest,Thank you for your stay. We sincerely apologize for the unacceptable conditions you encountered during your stay at our hotel. It is disheartening to hear about the lack of cleanliness in your room, as well as the issues with the toilet seat. We take your feedback seriously, and we will investigate the matter immediately to ensure that such incidents do not occur in the future. We value your feedback and will use it to improve our services. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 Excellent

KaTasha

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager. le 30 mars 2024
Dear Guest,Thank you for your feedback. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

10/10 Excellent

John

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager. le 11 avr. 2024
Dear John,Thank you for the feedback. I’m very glad that our hotel impressed you in so many ways. We take great pride in it and believe that is what sets us apart from other hotels. Hope to see you again soon.Sincerely,Hotel Manager.

4/10 Médiocre

Kat

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
That place has seen better days! Rooms need major updates, gym is a joke and I am surprised they even call it that (two broken treadmills and an old set of weights that barely works), I wouldn't even touch the pool. Staff was friendly. Breakfast was ugh...
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 19 mars 2024
Dear Kat,We apologize for the disappointment you experienced during your stay. Your feedback regarding the condition of the rooms, gym facilities, and breakfast is valuable, and we will address these concerns with our management team to ensure improvements are made. We appreciate your compliments regarding our friendly staff. Our goal is to provide a comfortable and enjoyable experience for all guests, and we regret falling short of your expectations. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

8/10 Bien

leonard

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very clean . Seem to have had recent renovations. The staff was super friendly and helpful
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager. le 15 mars 2024
Dear Guest,Thank you for the comments. We are thrilled to note that you found friendly & helpful staff service, clean room, and had a good stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I hope that we have the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 Excellent

Heric

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager. le 17 févr. 2024
Dear Heric,Thank you for your feedback. I’m glad we could provide a nice room and great service. We take real pride in this hotel and in meeting the needs of a variety of guests. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

8/10 Bien

Eidy

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 21 janv. 2024
Dear Eidy,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

2/10 Horrible

Lakisha

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 21 janv. 2024
Dear Lakisha,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

6/10 Satisfaisant

Hannah

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Front desk staff was friendly, professional and helpful! The room looked great at first glance, but once we started getting settled we found a few concerning issues. There was a (who knows how old) cup of “hot” tea left in the microwave from a previous guest, which I completely understand being an easy thing to overlook, but the sheets had very clearly not been changed as well. There were questionable stains and substances on one of the beds. Past that the facilities were nice and well kept. Would highly recommend addressing the issues with housekeeping, but the rest of our experience was pleasant.
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager. le 16 janv. 2024
Dear Guest,Thanks for posting this comment and allowing us to improve. It's nice to see that you found friendly staff service and an overall good experience. However, we apologize that we let you down due to cleanliness concerns. You can be sure that we will use your comments as we change and improve, and your review will make a difference. We're sure we can go above and beyond for you next time. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 Excellent

Frederick, New York

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 9 janv. 2024
Dear Frederick,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Satisfaisant

Joan

Voyage en couple
The first 3days the heat, room temperature was cool. Heating system was not working. Front desk gave portable heater.
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Manager le 9 janv. 2024
Dear Joan,We apologize for the inconvenience with the heating system during the first three days of your stay. We appreciate your understanding and are glad the front desk provided a portable heater as a temporary solution. We'll address the issue to ensure a more comfortable experience for future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 Excellent

Harry

Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 20 déc. 2023
Dear Harry,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!SincerelyHotel Manager

10/10 Excellent

Earnell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the staff and the facility
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager le 16 déc. 2023
Dear Earnell,Thank you for the perfect 5 out of 5 rating! We're pleased to hear that you liked both the staff and the facility. We appreciate your positive feedback!Sincerely, Hotel Manager

8/10 Bien

Natasha

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 11 déc. 2023
Dear Natasha,Thanks for using some of your valuable time to write this review. We are happy to learn that your overall experience was excellent. We are always trying to provide a great experience for the new guest. Your repeat business would very much be appreciated. Thanks again for saying what you think. It's very helpful.Sincerely Hotel Manager

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Needs renovation
The bathroom wasn't very clean. The previous guest's washcloth was still hanging on the shower curtain rod. The bathroom sink barely drained. The battery in the remote needed changing as it only worked 1ft away from the tv.
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 7 déc. 2023
Dear Guest,Thank you for the review. I’m terribly sorry we failed to make a positive impression on you. We’re making changes to provide a better guest experience, and you can be sure we’ll do better for you next time. We take real pride in providing the best possible guest experience. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 Excellent

Cesar

Good
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 5 déc. 2023
Dear Cesar,Thank you for the 5-star rating! We appreciate your feedback and are pleased to hear that your experience was good. We look forward to the opportunity to host you again in the future!Sincerely, Hotel Manager

4/10 Médiocre

Josenito, Goose Creek

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jettub don’t work well 👎👎👎👎
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Josenito,We apologize for the inconvenience with the jetted tub in your room. Your feedback is important to us, and we'll address the issue promptly to ensure a more enjoyable experience for our guests. Thank you for bringing this to our attention.Sincerely,Hotel Manager

6/10 Satisfaisant

Crystal

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Extensive carpet stains, damaged furniture, gross looking stained white sheets, shower and toilet in need of repair, dirt around the bathtub, very limited breakfast options. It got the job done, but if my family hadn't been staying here I would have stayed elsewhere, especially for three days.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Crystal,We sincerely apologize for the numerous issues you encountered during your stay. Your feedback regarding the carpet, furniture, sheets, bathroom conditions, and breakfast options is concerning. We take these matters seriously and are actively addressing them to ensure a higher standard of service. We appreciate your patience and hope to have the opportunity to provide a more pleasant experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Kory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager. le 20 nov. 2023
Dear Guest,Thank you for the review. I’m glad you had such a nice experience with us. We take great pride in it and believe that is what sets us apart from other hotels. We look forward to serving you again soon.Sincerely, Hotel Manager.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
On my booking, however, I could not get an address to give to the taxi driver after I asked for it specifically on Trulicity chat. There was a 45 MINUTES wait time to talk on the phone to a person. The map I received had no street names just general areas. The taxi driver went to the only readable area and we drove from hotel to hotel = $taxi fare $72.50. Finally, after an hour, one hotel clerk came up with a name and connected me to the Country Inn & Suites by Radisson. Ruined my whole trip. Thanks a lot, guys.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 12 nov. 2023
Dear Robert,Thank you for sharing your feedback. We're pleased to hear you gave us a 5 out of 5 rating. We appreciate your positive comments about our staff and the room. However, we apologize for the difficulties you experienced in obtaining the address, leading to inconvenience and an unexpected taxi fare. Your input is valuable, and we will work on addressing these communication gaps to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Safe travels.Sincerely, Hotel Manager

10/10 Excellent

Duane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 9 nov. 2023
Dear Duane,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 Excellent

Maria

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 30 oct. 2023
Dear Maria,Thank you for the feedback. We are glad that you had a great experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

8/10 Bien

Kara

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Good Location
The host was friendly and helpful. The eating area and common areas were very clean. The bed skirt needed washed but everything else was great cleanliness-wise. The laundry detergent fragrance was too aromatic. Please consider a scent free detergent.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear Kara,Thank you for your feedback. We're pleased to hear that you appreciated the good location, the friendly and helpful host, and the cleanliness of the common areas. We'll take your comments into consideration, including the suggestion for a scent-free detergent. Your input is valuable, and we look forward to providing you with another great stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Amanda

Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 28 oct. 2023
Dear Amanda,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 Excellent

Gerd

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good stay
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 26 oct. 2023
Dear Gerd,Thank you so much for your positive feedback! We're thrilled to hear that you had a great stay with us. It's always our goal to provide a comfortable and enjoyable experience for our guests, and we're glad we were able to meet your expectations.We look forward to welcoming you back in the future!Sincerely, Hotel Manager

6/10 Satisfaisant

Gina

Voyage en famille
You could hear the people above us walking around, dropping things and talking all night. There was black mold on the bathroom ceiling and the exhaust fan barely worked, the closet door was broken
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager. le 23 oct. 2023
Dear Gina,Thank you for taking the time to provide us with your review. We sincerely apologize for the inconveniences you experienced, including the noise disturbances from the room above, the presence of black mold in the bathroom, and the broken closet door. Your comments have been shared with our maintenance and housekeeping teams, and we will take immediate action to address these issues. We appreciate your feedback as it helps us improve our services and ensure a better stay for future guests. I hope that you will try us again.Sincerely,Hotel Manager.

10/10 Excellent

Shaun

Les points forts : Infrastructures et conditions de l’hébergement
Great stay!
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 23 oct. 2023
Dear Shaun,Thank you for your kind review. It is really great to find out that you had a very pleasant time during your stay here. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 Bien

Karen

Voyage en groupe
Clean and continental breakfast
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager. le 21 oct. 2023
Dear Karen,Thank you for the review. We are delighted to hear that you found your room clean and enjoyed the breakfast during your stay. Providing a clean and comfortable environment for our guests is a top priority for us, and we met your expectations in this regard. We look forward to welcoming you back in the future!Sincerely,Hotel Manager.