Les notes se basent sur un nombre total de 465 avis vérifiés

3,7 sur 5
Recommandé par 75 % des clients
3,9 Propreté de la chambre
4,1 Services et personnel
3,8 Confort de la chambre
3,8 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
par un voyageur vérifié de Compiegne

HOTEL A RECOMMANDER

Publié le 28 sept. 2011 sur Hotels
Hôtel confortable, très grande chambre bien équipée et petit déjeuner sympathique. Bonne étape
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Rock Hill S C

Staff was great.

Publié le 23 août 2017
Les + : Convenient
Les - : Renew
Situation : Great food at Oyster place
Hotel was tired and a little old but the staf made up for the age..
Commentaire laissé par : Direction de l'hôtel
24 août 2017 par Lauren Johnson, Direction de l'hôtel
Thank you for taking the time to leave us some feedback! We are glad that you enjoyed your time here, and hope you return for another stay soon. We are working diligently to make our hotel the best for our guests so upon your return you should see some great changes! Thank you again so much for your feedback, it is greatly appreciated! Have a great day!
2 sur 5
par un voyageur vérifié

Disappointing

Publié le 12 juil. 2017
Staff very friendly and accommodating, but for the price better options in better area (Tangers) with better beds and better wifi -- beds very uncomfortable and the wifi was spotty at best.
Commentaire laissé par : Direction de l'hôtel
15 juil. 2017 par Manager, Direction de l'hôtel
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 4 juil. 2017
Stopped here with no previous reservation, on July 4 weekend. Other than the fact that I paid about twice the expected price, the stay was excellent.
Commentaire laissé par : Direction de l'hôtel
7 juil. 2017 par Lauren Johnson, Direction de l'hôtel
We thank you for taking the time to write your review. We are very glad that you had a great stay with us, and we look forward to you coming to stay with us again! We appreciate your business with us. Have a great day!
3 sur 5
par un voyageur vérifié

Needs some cleaning up on the outside

Publié le 28 juin 2017
Room was acceptable Homeless people outside often Air conditioner makes loud noises
Commentaire laissé par : Direction de l'hôtel
11 juil. 2017 par Manager, Direction de l'hôtel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
3 sur 5
par Jamie

Publié le 19 juin 2017 sur Hotels
Room had been smoked in. Cigarette burns in carpet, on wood. Also people smoking in the halls was very prominent.
Commentaire laissé par : Direction de l'hôtel
9 juil. 2017 par Manager, Direction de l'hôtel
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
1 sur 5
par un voyageur vérifié

Hotel with bed bugs

Publié le 19 juin 2017
I would never stay in this hotel again. Our room had bed bugs, and had one of our party not been allergic to them, we would have brought them home to infest our house. Also, the A/C didn't function properly. We set it down as low as 67°, and our room stayed too warm for us to sleep well. Minor point, there was mold on the shower curtain rod in the bathroom.
Commentaire laissé par : Direction de l'hôtel
21 juin 2017 par Manager, Direction de l'hôtel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We don't have bed bugs in hotel. New Carpet installed recently and new paint in all rooms. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
3 sur 5
par Michael

Disappointed

Publié le 15 juin 2017 sur Hotels
I will return back to Holiday Inn Express ... while this stay was ok, the Staff was not overly friendly and the so called continental breakfast was so bad, we ate at Cracker Barrel the second day ... will not stay here again ... the room was descent however
Commentaire laissé par : Direction de l'hôtel
21 juin 2017 par Manager, Direction de l'hôtel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
2 sur 5
par un voyageur vérifié

Publié le 7 juin 2017
Our 1 year old found a can of dip leftover from previous guest. The furniture was old with stains and needs replaced. The bottom of the kids feet were black from walking on the floors barefoot. The hotel could use some major cleaning.
Commentaire laissé par : Direction de l'hôtel
9 juin 2017 par Manager, Direction de l'hôtel
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards.
4 sur 5
par Asia

Publié le 5 juin 2017 sur Hotels
Everything was fine, but i was charged twice and still waiting to get my money!
Commentaire laissé par : Direction de l'hôtel
13 juil. 2017 par Manager, Direction de l'hôtel
Thank you for taking the time out of your schedule to complete review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. On behalf of our entire staff here at the Country Inns & Suites we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!