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Avis sur Leisure Inn Penny Royal Hotel & Apartments

3.5 out of 5
Leisure Inn Penny Royal Hotel & Apartments
147 Paterson Street, Launceston, TAS

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 411 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 396 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 134 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 1003." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Darvin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Exellent
Super séjours, appartements spacieux et très bien situés ! Recommande fortement !
Séjour de 5 nuits en janvier 2020
Réponse de Marc le 28 janv. 2020
Dear Darvin Thank you for taking the time to review Leisure Inn Penny Royal. We are delighted that you enjoyed your stay with us and Thank you for the 10 out of 10 review. Kind Regards Marc Dille General Manager

10/10 Excellent

Virginie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Natasha le 23 janv. 2019
Dear Virginie, Thank you for your recent review of Leisure Inn Penny Royal, I was delighted to read that you thoroughly enjoyed your time with us and we look forward to welcoming you back again. Kind Regards, Natasha

8/10 Bien

Françoise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2018
Réponse de Natasha le 30 janv. 2018
Dear Francoise, Thank you for your recent review of Leisure Inn Penny Royal, I was happy to read that you enjoyed your time with us and we look forward to welcoming you back again. Stay Well, Natasha Beck

10/10 Excellent

Cliodhna

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Cliodhna,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Aniko

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was great. It was quiet. I loved the old Tutoresque styling of the hotel. The staff were great and helpful. I would highly recommend Leisure for visitors.
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 8 mai 2024
Dear Aniko,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

MR Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We a as ll loved this stay - staff were exceptionality good
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 8 mai 2024
Dear Gregory,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is a stellar beach walk right out the back of the hotel. The town is sleepy, but we found good food and drinks with a little trouble. The setting of the town is amazing.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 mai 2024
Dear David,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Jagannathan, Carbondale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice self contained room in Launceston.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 8 mai 2024
Dear Jagannathan,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were wonderful Loved the food at the Inn Convenient to everything
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 8 mai 2024
Dear Catherine,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Nathan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to everything. Comfortable beds
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Nathan,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is an unexpected pleasure being located in the Penny Royal Adventure site. It is well maintained and offers some great items of interest. Rooms are modern, spacious and clean. Staff are professional and friendly.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Peter,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Mat

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel in a general horrible city
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Mat,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 Bien

Alfred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager le 27 mars 2024
Dear Alfred, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 Excellent

Elisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager le 27 mars 2024
Dear Elisa,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 Bien

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager le 27 mars 2024
Dear Brian, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

8/10 Bien

Antonin

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Surrounding area
Séjour de 2 nuits en février 2024
Réponse de General Manager le 27 mars 2024
Dear Antonin, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 Excellent

Heather

Séjour de 1 nuit en février 2024
Réponse de General Manager le 27 mars 2024
Dear Heather,Thank-you for choosing to stay with us, we are pleased and delighted to see another 10 out of 10 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

6/10 Satisfaisant

Gary

Convenient location but loud creaking floorboards coming from a low ceiling just above my head
Séjour de 5 nuits en janvier 2024
Réponse de General Manager le 27 mars 2024
Dear Gary, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 Excellent

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful restored building. Great location - close to everything.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 mars 2024
Dear Katherine,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Tereza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable good location
Nice hotel with a cottage style feel. The restaurant next door is great and a petrol station next door helpful if your driving.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Alana

Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 27 mars 2024
Dear Alana,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

felicity

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Was very unique and historical, very cool
Séjour de 1 nuit en janvier 2024

8/10 Bien

Oleg

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

VIET QUAN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Angela

Séjour de 1 nuit en janvier 2024

8/10 Bien

Tamara

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Bill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Nathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean Spacious Great views Friendly and helpful staff
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Winnie

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Theresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely environment, quiet and clean.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 1 déc. 2023
Dear Theresa,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An iconic place to stay for a couple of nights.
Réponse de General Manager le 1 déc. 2023
Dear Tara,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 1 déc. 2023
Dear Guest, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 Excellent

tim

Very happy.
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 17 nov. 2023
Dear Tim,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

4/10 Médiocre

Leon

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Bathroom was like a swamp bloody terrible
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 2 nov. 2023
Dear Leon, Thank-you for choosing to stay with us, we do appreciate your support. Regarding the Bathroom, If you have contacted reception then we would happily room moved you to a different room type. Please do not hesitate to contact our receptionist during your stay so any issues can be rectified. We do value your feedback and hope to welcome you back again. With regards

8/10 Bien

Mark

Voyage en groupe
Les points forts : Personnel et service
There was a dirty sheet left on the top of my bed which I found unusual Also thought I booked 2 double beds
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 2 nov. 2023
Dear Mark, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

8/10 Bien

Caryn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Historical significance was great, well equipped kitchen. Reception staff were friendly and helpful
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 2 nov. 2023
Dear Caryn, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 Excellent

Jenni

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quirky, staff friendly, parking easy , location perfect
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 2 nov. 2023
Dear Jenni,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 Bien

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 2 nov. 2023
Dear Anne, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

10/10 Excellent

Janice

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent customer service on check in
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 2 nov. 2023
Dear Janice,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

Angela, Coorparoo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A convenient and fun place to stay in Launceston
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Angela,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

8/10 Bien

Debra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unique property close to Cataract gorge
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Debra, Thank-you for choosing to stay with us, we do appreciate your support. We do value your feedback and hope to welcome you back again. With regards

6/10 Satisfaisant

Carolyn

Voyage d’affaires
Les points forts : Propreté
King's bar restaurant was great. Close to city. Room felt very claustrophobic. Got stuck in the toilet and couldn't get out. Latch very dodgy. Not nice opening the door into the unit and being greeted by the toilet bathroom. No hair dryer could be found. Cold shower. Not great having to navigate past workmen to get to the room.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Carolyn, Thank you for sharing your thoughts. We do regret that your stay didn't meet the expectation or experience many of our other guests receive, but I do thank-you for choosing us and we value your thoughts. We also value you bringing these points to our attention and we have investigated them to see where improvements can be made for other future guests and have addressed with our housekeeping and maintenance to ensure a greater level of compliance.Warm regards,

10/10 Excellent

Ruth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place to stay, beautiful surroundings.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Ruth,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

10/10 Excellent

zeshan Ali

Voyage en groupe
Les points forts : Propreté et équipements
everything was good.If they have a microwave in room then it will be awesome
Séjour de 2 nuits en août 2023
Réponse de General Manager le 12 sept. 2023
Dear Zeshan,Thank-you for choosing to stay with us, we are pleased and delighted to see another 5 out of 5 review. We are pleased to see your enjoyed your stay and hope to welcome you back again soon.With regards

6/10 Satisfaisant

Alana

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The room was enough for 2 people! Our room needs to be re arranged and updated as the furniture was very old and dark and it made the room feel small and old. We were positioned on the ground floor and we had one window facing the car park which meant that people could see inside if it was opened, so we had this closed the entire time and it would be nice to open the window for some natural light. The bathroom was a little dirty when we arrived we found hairs in the shower, it was also really small and not enough space to place a toiletry bag. The hotel itself is beautiful, exterior features are stunning, though we were disappointed that the adventure rides and ice creamery only opened on the weekends.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 21 août 2023
Dear Alana,Thank you for taking the time to write a review, we do appreciate your feedback and I will be passing this on to the relevant departments.Unfortunately, the Adventure Park is run completely separate to us and we do advise guests to contact them direct for their opening hours.Kind Regards GM

10/10 Excellent

Yestine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de General Manager le 21 août 2023
Dear Yestine,Thank you for your review, we do appreciate your feedback.Kind Regards GM

4/10 Médiocre

Michael

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Terrible experience due to the mixed mould and chlorine smell inside of room 329. Waking up next day, both of us with headaches and clogged sinuses. Room clean but there are spores around, effecting health. Staff is friendly but I’d never would have booked for that price if I had known the outdated standards. Shower water temperature continued to change between icy cold and burning skin.
Séjour de 2 nuits en août 2023
Réponse de General Manager le 21 août 2023
Dear Michael,Thank you for taking the time to write a review of our Hotel. We do appreciate your feedback. I have inspected the unit that you stayed in and even though I have not found any traces of Mould I have ordered the unit to undergo a complete deep clean.Kind RegardsGM

8/10 Bien

Monica

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de General Manager le 21 août 2023
Dear Monica,Thank you for taking the time to give us a review score, we do appreciate your feedback.Kind RegardsGM

8/10 Bien

Jenna

Les points forts : Propreté et personnel et service
Great location close to everything, staff are very welcoming and helpful had a few issues with some rooms but that was sorted straight away. Very noisy of a weekend with the pub
Séjour de 2 nuits en juillet 2023
Réponse de General Manager le 21 août 2023
Dear Jenna,Thank you for taking the time to review our Hotel. We do appreciate you feedback. Kind RegardsGM