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Avis sur Wingate By Wyndham Niagara Falls

3 out of 5
Wingate By Wyndham Niagara Falls
333 Rainbow Blvd, Niagara Falls, NY

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 909 avis sur 2611." "
Note des voyageurs de 8 (Bien), d’après 668 avis sur 2611." "
Note des voyageurs de 6 (Satisfaisant), d’après 478 avis sur 2611." "
Note des voyageurs de 4 (Médiocre), d’après 296 avis sur 2611." "
Note des voyageurs de 2 (Horrible), d’après 260 avis sur 2611." "

7,2/10

Propreté

7,8/10

Personnel et service

7,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

Edward

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Lenny GM le 30 déc. 2023
Thank you so much for your response. We are so happy your enjoyed your stay with us. Feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

6/10 Satisfaisant

FABRICE

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Lenny GM le 20 août 2023
Thank you for taking time to leave your response. We apologize for any inconvenience you may have had during your stay. We strive to provide excellent customer service and cleanliness for all our guests. Please if ever in the area, come see us again.

8/10 Bien

franck

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Lenny GM le 11 août 2023
Thank you for your response. We are glad you enjoyed your stay. If ever in the area again, please come see us.

8/10 Bien

maurice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juin 2023
Réponse de Lenny GM le 28 juin 2023
Thank you for leaving your response. We appreciate your feedback. Please come again if you are ever in the area.

10/10 Excellent

michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Détente et liberté
Bon hôtel confortable, petite piscine d’accès facile. Lit très agréable et belle salle de bain.Bon petit déjeuner que l’on peut prendre en salle ou emmener dans la chambre. Les salons de l’hôtel sont assez grand et confortable. Hôtel à 10 minutes à pied des chutes. Un point faible, le bruit de la climatisation. Je l’ai stoppé dans la chambre et il n’y avait aucun besoin de la mettre. Par contre la climatisation générale de la salle de bain restait assez sonore mais supportable si on ferme la porte. L’hôtel est à 3-4 minutes à pied du casino immense de la ville. Un beau casino qu’il faut Vista.
Séjour de 2 nuits en mai 2022

6/10 Satisfaisant

Igor

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The room is very dirty.Front desc staff is polite.
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 28 mai 2024
Thank you Igor for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive to provide. Please, safe travels.

4/10 Médiocre

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manager was nice. Front desk not experienced. Maintenance vary clumsy
Séjour de 3 nuits en mai 2024

4/10 Médiocre

Santosh

Voyage en famille, Voyage en groupe
Les points faibles : Personnel et service et équipements
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 28 mai 2024
Thank you Santosh for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive to provide. Please, safe travels.

4/10 Médiocre

SHU WOON

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Door is broken , not cleanliness .shower sampoo is empty
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 27 mai 2024
Thank you Shu for your response. We apologize for the inconveniences you had. Providing our guests with the best service possible and cleanliness is something we strive for. Please, safe travels.

8/10 Bien

Bhanucharantej, MORRISVILLE

Voyage en famille avec de jeunes enfants
Ants in the room. Noisy, Rooms are not sound proof.
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 27 mai 2024
Thank you for the response. We apologize for the inconveniences you had. Providing excellent customer and cleanliness service is something we strive for. Please safe travels.

10/10 Excellent

Keler

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 27 mai 2024
Thank you Keler for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Jovanka

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 27 mai 2024
Thank you Jovanka for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Satisfaisant

Sathish

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 27 mai 2024
Thank you Sathish for your response. We hope you enjoyed your stay with us. Providing excellent service and cleanliness is something we strive for. Please, safe travels.

4/10 Médiocre

John

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Hotel was nice enough but the walls were paper thin. I literally heard every word of the family next to me.
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 25 mai 2024
Thank you John for your response. We apologize for the inconveniences you had during your stay. We always strive to provide the best possible experience for every guest. Please, safe travels.

4/10 Médiocre

Ted

Lighting in room was Awful. Towel racks right Above toilet, little to no room to hang. Exposed wires- hanging from tv (both). Remote supplied would not turn tv on, had to call mgr to come up and turn on. Lights at the bed hardly bright enough for reading. On the plus side very comfortable bed, in room coffee great. All in all would probably not stay again. Clean, and all staff were very good at jobs. 2 nites Ted h
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 25 mai 2024
Thank you Ted for your response. We are so sorry to hear that you had a bad stay. Providing excellent service is something we strive for. Please, safe travels.

8/10 Bien

James, Presque isle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 25 mai 2024
Thank you James for your response. We are so glad to see you enjoyed your stay with us. Hearing from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Bien

Nicole, Henley

Voyage en famille
Les points forts : Propreté et équipements
Great location
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 25 mai 2024
Thank you for your feedback Nicole. We are so glad you enjoyed your stay with us. We love to hear from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Satisfaisant

Deirdre

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 27 mai 2024
Thank you Deidre for your response. We hope you enjoyed your stay with us. Providing you with excellent service and cleanliness is something we strive for. Please, safe travels to you.

8/10 Bien

Jayakumar

Les points forts : Propreté et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 25 mai 2024
Thank you Jayakumar for your feedback. We are glad you enjoyed your stay. Hearing from our satisfied customers is very important to us. Please safe travels and if ever in the area again, come see us at Wingate by Wyndham Niagara Falls.

4/10 Médiocre

JAWAID, friendswood

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
A/C WAS NOT WORKING IN THE ROOM..JUST BLOWING AIR NOT COLD. . WE WERE LUCKY WE CHECKED IN @ LATE NIGHT 12.20 AM. OTHERWISE DAY TIME TEMP WAS 82 DEGREE. COMPLAINES @ FRONT DESK & ADVISED THE MANAGER. BREAKFAST ITEMS ARE @ MINIMAL STANDARD.PROPERTY IS NEAT & CLEAN
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 24 mai 2024
Thank you Jawaid for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

6/10 Satisfaisant

Rishi

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 24 mai 2024
Thank you Rishi for your response. We hope you enjoyed your stay with us. Providing you with excellent service and cleanliness is something we strive give. Please safe travels.

10/10 Excellent

Rahul Dilip

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walking distance to fall.
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 22 mai 2024
Thank you Rahul for your response. We are happy to see you enjoyed your stay with us. I will share your feedback with the proper teams as we love hearing from our guests. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Please, safe travels.

10/10 Excellent

Dharmil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 24 mai 2024
Thank you Dhamil for your response. We love to hear from our satisfied customers. Please safe travels to you and next time in the area, come see us at Wingate by Wyndham Niagara Falls.

6/10 Satisfaisant

Ravi, KINGSTON

Les points forts : Propreté et infrastructures et conditions de l’hébergement
It was ok no staff to carry bags
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 22 mai 2024
Thank you Ravi for your response. We apologize any inconveniences you had during your stay. We strive to provide excellent service and cleanliness to all our guests. Please, safe travels.

2/10 Horrible

William

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 21 mai 2024
Thank you William for your response. We apologize for the inconveniences you had during your stay. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

10/10 Excellent

colene

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We arrived early (2hrs) and they checked us in early with no fee! :) This really made our stay since it was short! Parking is easy and convenient. Theres quick food attached and near by. Son had pool all to himself. Great location!
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 21 mai 2024
Thank you Colene for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Mary Lou

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was the best experience I’ve had in a long time!
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 21 mai 2024
Thank you Mary Lou for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Syed Salman

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for one night and hotel experience was excellent. Great breakfast, easy parking , close to Niagara
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 21 mai 2024
Thank you Syed for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Bien

Yordany Milagros

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Buena atención y muy limpio todo
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 21 mai 2024
Thank you Yordany for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Viral

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I recently had the pleasure of staying at Wingate By Wyndham Niagara Falls and I must say, it was an exceptional experience. From the moment I arrived, the staff's warm welcome set the tone for a fantastic stay. The accommodations were top-notch, boasting comfortable beds and pristine cleanliness throughout. The hotel's convenient location made exploring the area a breeze, with attractions and dining options just a stone's throw away. I particularly enjoyed the facilities, such as the well-equipped fitness center. Overall, my stay exceeded all expectations, and I can't wait to return. Wingate By Wyndham Niagara Falls truly knows how to provide a memorable and enjoyable stay for their guests.
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 20 mai 2024
Thank you Viral for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers means so much, thank you for your feedback as I will share with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Bien

Zvi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would have been nice to have some gluten free options for breakfast - breads/pastry
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 20 mai 2024
Thank you Zvi for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers means so much, thank you for your feedback as I will share with the staff. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

4/10 Médiocre

Beverly

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I was not happy with our stay at your place. there were 2 drawers in the dresser that would not stay shut. safety hazard. the fridge was crooked and moved all the time. I went to take a shower and there was no body wash in the container. Breakfast was so bad. The coffee was not hot and you had no fruit and there was no bagels. Very cheap. We also had kids that jumped up and down till 11:30 at night and started at 6 am again. I know this is not your problem but it was awful. We head the elevator all night.
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 19 mai 2024
Thank you for response Beverly. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please, safe travels to you.

8/10 Bien

naga

Good
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 19 mai 2024
Thank you Naga for the response. We are so happy you enjoyed your stay with us. We love to hear from our satisfied customers. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

8/10 Bien

Maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is good
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 19 mai 2024
Thank you Maria for the response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

10/10 Excellent

Vashna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 21 mai 2024
Thank you Vashna for your response. We are so happy you enjoyed your stay with us. Hearing from our satisfied customers is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels.

6/10 Satisfaisant

JONG WOOK, Reading

Les points forts : Personnel et service
Les points faibles : Propreté
The staff were so kind and friendly. Easy check in. But the hotel was unfortunately old and not cared well.
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 20 mai 2024
Thank you Jong for your response. We are so happy you enjoyed your stay with us. Hearing from our guests as it helps the property. Please, safe travels

2/10 Horrible

Brandi

Séjour de 1 nuit en avril 2024
Réponse de Lenny GM le 17 mai 2024
Thank you for leaving your response Brandi. We apologize for the inconveniences you had during your stay. Providing excellent service and cleanliness is something we strive for. Please, safe travels.

8/10 Bien

Tomy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 17 mai 2024
Thank you Tomy for your response. We are happy to see you enjoyed your stay with us. Please let us know if you have any questions or concerns and thank you for staying at the Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Bien

Emilio

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 17 mai 2024
Thank you Emilio for your response. We are happy to see you enjoyed your stay with us. Please let us know if you have any questions or concerns and thank you for staying at the Wingate by Wyndham Niagara Falls. Safe travels to you

6/10 Satisfaisant

Naveen

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn’t get rooms on the same floor though I had booked 3 rooms
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 15 mai 2024
Thank you Naveen for your response. We hope you enjoyed your stay with us. Also apologize for the inconveniences you had. Please, safe travels.

6/10 Satisfaisant

Angelique

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We smelled marihuana in the room. At first the reception employee and manager wouldn't give us another room even though we have 3 kids. Only if we would pay 300 dollar per night extra. Concierge was a great guy. Eventually they offered us a clean room without extra cost.
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 15 mai 2024
Thank you Angelique for your feedback. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please safe travels to you.

10/10 Excellent

Inge

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keep the good service
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 14 mai 2024
Thank you Inge for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

10/10 Excellent

Akhil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for your hospitality and giving flexible parking options
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 14 mai 2024
Thank you Akhil for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please if ever in the area again, come see us at Wingate by Wyndham Niagara Falls. Safe travels to you.

8/10 Bien

Yanick

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
El colchón tenía manchas amarillas
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 14 mai 2024
Thank you Yanick for your response. We are so glad you enjoyed your stay with us. Hearing feedback from our guests is so important. Please, safe travels.

10/10 Excellent

Gourab

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location of the property is excellent. Very near to Niagara falls. Parking charges $10 per night. Should be less for guests.
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 13 mai 2024
Thank you Gourab for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Varun

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is worth the price I paid. It’s very close to the niagra falls plus good Indian food dining options in walking distance as well.
Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 13 mai 2024
Thank you Varun for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Sonia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tis property is very affordable, it’s clean and the staff is great
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 13 mai 2024
Thank you Sonia for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

10/10 Excellent

Cassandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff they were great
Séjour de 1 nuit en avril 2024
Réponse de Lenny GM le 13 mai 2024
Thank you Cassandra for your response. We are pleased to see you enjoyed your stay with us. I will share your feedback with the proper teams, thank you for it. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.

2/10 Horrible

Ankit

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Lenny GM le 13 mai 2024
Thank you Ankit for your response. We apologize for the inconveniences you had. Providing excellent service and cleanliness is something we strive for. Please safe travels to you.

8/10 Bien

Srushti

Séjour de 1 nuit en mai 2024
Réponse de Lenny GM le 13 mai 2024
Thank you Srushi for your response. We are pleased to see you enjoyed your stay with us. Please safe travels to you and we hope to see you again at Wingate by Wyndham Niagara Falls.