Avis
6,4
5,6/10
Propreté
7,0/10
Personnel et service
5,0/10
Équipements
6,0/10
Infrastructures et conditions de l’hébergement
6,0/10
Écoresponsabilité
Avis
24 avr. 2024
Séjour de 2 nuits en avril 2024
4/10 Médiocre
Jessica
9 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de Monica ( sale online) le 13 avr. 2024
Dear Beloved Guest, Thank you for choosing Wyndham Grand Vedana Ninh Bình Resort as the vacation destination! We felt bad for the shortcomings causing the inconvenience during your trip. Your comments are highly appreciated, it's considered as an effective tools for us to improve our services and facilities better in order to meet our guests' satisfaction. We will certainly share your comments with our team. Please rest assured that we have reviewed your comments with the departments concerned and things are on the way of processing. Please accept our sincere apology and kindly understand this unexpected matters. We do hope that you will give us a chance to serve you better when you are in Ninh Binh next time. Best regards, Wyndham Grand Vedana Ninh Binh Resort Management Team
6/10 Satisfaisant
Patrick
8 mars 2024
Les points forts : Personnel et service
Patrick
Séjour de 3 nuits en février 2024
Réponse de Monica ( sale online) le 12 mars 2024
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort!We are pleased to learn that you had a great stay with us. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life.Best regards,Wyndham Grand Vedana Ninh Binh Resort Management Team
8/10 Bien
David
Voyage en groupe
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en février 2024
Réponse de Thao Tran le 5 mars 2024
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort! Thank you for choosing us for your stay in Ninh Bình. We would like to say thank you for your review. We are sorry to learn that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards, Resort Management team
6/10 Satisfaisant
imelda valeria sutti
Voyage en couple
29 févr. 2024
Les points faibles : Propreté, personnel et service, équipements
imelda valeria sutti
Séjour de 1 nuit en février 2024
Réponse de Thao Tran le 5 mars 2024
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort! Thank you for choosing us for your stay in Ninh Bình! We would like to say thank you for your review. We are sorry to learn that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,