Plage, sable blanc, chaises longues, parasols
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Avis sur Vinpearl Resort & Spa Nha Trang Bay

5 out of 5
Vinpearl Resort & Spa Nha Trang Bay
Hon Tre island, Nha Trang, Khanh Hoa

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 377 avis sur 702." "
Note des voyageurs de 8 (Bien), d’après 213 avis sur 702." "
Note des voyageurs de 6 (Satisfaisant), d’après 53 avis sur 702." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 702." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 702." "

8,8/10

Propreté

8,6/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

DON THANH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
déception
Je suis déçu par la réputation de Vinpearl , la mer n'est pas propre , le personnel n'est pas agréable .C'est pourtant ma 4è séjour à Vinpearl ! Au début j'ai déposé 3.000.000 de dong comme dépôt de garanti pour 3 jours , après le dîner au lieu de me demander de payer sur place ou de signer la facture , on a frappé à la porte de ma chambre pour me demander de régler la facture !
Séjour de 3 nuits en avril 2019
Réponse de Nguyen Van Minh General Manager le 9 mai 2019
Dear Valued guests, Greetings from The Vinpearl Resort & Spa Nha Trang Bay and hope you are having a great day! First of all, I would like to send my sincerely apologies about all challenges you were confronted with, during your recently stay in our resort. Once again, I'd like to say that it has been our pleasure to accommodate you in our resort and all of us is looking forward to your return. Sincerely yours Nguyen Van Minh General Manager

10/10 Excellent

ANNE-SOPHIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Craig

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is very beautiful with private beach and has different water sports such as parasailing, jet ski, kite surfing etc. the breakfast buffets are amazing, lots of good options. The food is so great and the transportation from and to the hotel are easy and convenient. The harbour which has various restaurants, stores, shopping mall and the price are reasonable.
Séjour de 2 nuits en avril 2024
Réponse de Yildiray Altin - General Manager le 20 mai 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

2/10 Horrible

phuong

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
As per advertising on Expedia, that this booking included 4 days amusement park, but the booking is completed there was no 4 days amusement park included, i have to pay extra for the amusements park at 3pm to play to 5:30pm in the water park and watch fhe night show since i am staying one night and flying off the next day henxe unable to book the amusement park for the next days. There is no understand for guest that stay there and the advertising is misleading.
Séjour de 1 nuit en mai 2024
Réponse de Yildiray Altin - General Manager le 18 mai 2024
Dear our Valued guests,Thank you for choosing Vinpearl Resort & Spa Nha Trang hotel during your recent vacation with your family.We have re-checked the booking information immediately after receiving your feedback about the service package applicable to your booking. According to our inspection and understanding, you have booked services with Expedia Online Travel Company and Vinpearl Resort & Spa Nha Trang Bay Hotel has done exactly what Expedia Company has booked with the hotel. However, we still acknowledge your comments, but we also hope that you will check further with Expedia Online Travel Company to have more effective solutions for all our Guests. Regards, Yildiray Altin General Manager

8/10 Bien

CHANG YONG

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
빈원더스가 가까워서 좋았다
Séjour de 2 nuits en mai 2024
Réponse de Yildiray Altin - General Manager le 7 mai 2024
Dear Esteemed Guest,Greetings from Vinpearl Resort & Spa Nha Trang Bay. Thank you for staying with us and sharing your valuable comments. We are delighted that you enjoyed your time in our hotel. We look forward to welcoming you back to the Vinpearl Resort & Spa Nha Trang Bay. Regards, Yildiray Altin - General Manager

10/10 Excellent

h.j

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
가족과 함께 휴양을 원한다면 전반적으로 훌륭한 리조트 입니다. 룸컨디션과 직원들의 친절함은 만족했습니다. 또한 빈원더스와 하버쇼핑몰은 휴가사이에 경험해볼만 합니다. 다만 체크아웃후 수화물을 찾을때 체계적인 프로세스가 아쉽습니다.(수화물이 있었지만 없다고해서 당황했어요)
Séjour de 5 nuits en avril 2024
Réponse de Yildiray Altin - General Manager le 14 avr. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Yildiray Altin General Manager

10/10 Excellent

Quang

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Resort and service was incredible. Area of the whole island where the resort was located was beautiful including the beach. You can go to Nha Trang by speed boat 24/7 by speedboat and by cable car (until 11pm).
Séjour de 5 nuits en mars 2024
Réponse de Yildiray Altin - General Manager le 29 mars 2024
Dear Value GuestOn behalf of Vinpearl Resort and Spa Nha Trang Bay, We would like to say thank you for your great feedback. Vinpearl Nha Trang in general and Vinpearl Resort and Spa Nha Trang Bay in particular still have a lot of activities and adventures for you to discover. You are always welcomed here. Hope to see you and your family again soon!Best regards, Yildiray AltinGeneral Manager

10/10 Excellent

PETER

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast buffet doesn't have many selections. Very much the same for every morning. Beside the breakfast buffet, the restaurant food is very pricey, too expensive. The hotel is very pretty, super clean, the beached has crystal clear water, sand beach. It is fun to swim and do some sport activities on the beach. Safeguard is always on duty. It is safe to swim. Staff are nice, polite and provide excellent service.
Séjour de 3 nuits en mars 2024
Réponse de Yildiray Altin - General Manager le 27 mars 2024
Dear Esteemed Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

8/10 Bien

Yongwoo

Séjour de 4 nuits en février 2024
Réponse de Yildiray Altin - General Manager le 27 févr. 2024
Dear Esteemed Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Yildiray Altin General Manager

10/10 Excellent

Daniella

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Yildiray Altin - General Manager le 26 févr. 2024
Dear Esteemed Guest,I'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Yildiray AltinGeneral Manager

2/10 Horrible

THIENNHI

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Service was horrible. We waited with 2 kids more than 20min before anyone came to see us. We are gold members and they refused to upgrade our room when all rooms were available. They asked us to pay to upgrade. We don't recommend this hotel at all. Luxury Vinpearl is a wayyyyy better choice for all aspects!
Réponse de Yildiray Altin - General Manager le 24 févr. 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Yildiray Altin - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

SeongWook

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋아요
친절한 직원, 편리한 이동슈단, 깨끗함!
Séjour de 2 nuits en février 2024
Réponse de Yildiray Altin - General Manager le 23 févr. 2024
Dear Esteemed Guest,I'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Yildiray AltinGeneral Manager

4/10 Médiocre

Jiyoung

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
도어맨들의 태도가 상당히 별로입니다.
Séjour de 2 nuits en février 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 22 févr. 2024
Dear Esteemed Guest, We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

junghun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 19 févr. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

6/10 Satisfaisant

SUNG WOO

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
시끌벅적 유원지네요
숙소,조식 상태 좋았으나 조용히 쉴수있는 곳은 아니네요. 이틀 모두 밤 9시반까지 바닷가에서 댄스음악이 쿵쾅쿵쾅 시끄러웠어요. 방음도 안되고 돈 더내고 오션뷰 신청한게 아까웠습니다.
Séjour de 2 nuits en février 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 18 févr. 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

2/10 Horrible

EUNYOUNG

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 18 févr. 2024
Dear Esteemed Guest, We appreciate you writing about your experience with us. We sincerely apologize if we fell short of your expectations during your stay. Rest assured that the points you have raised are being addressed and dealt with accordingly. Again, many thanks for sharing with us your valuable feedback and insights so we can further improve our service.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

Que

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and I would love to return and we would definitely recommend this resort to family and friends.
Séjour de 3 nuits en février 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 22 févr. 2024
Dear Esteemed Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

hyojin

Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 5 févr. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

Erik

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and relaxing stay! Expensive food and not able to fill water is a negative though
Séjour de 3 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 3 févr. 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

Min-seok

Séjour de 1 nuit en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 3 févr. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bien

KIHONG

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 1 févr. 2024
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bien

Byoungjik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 30 janv. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

Hyochang

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 30 janv. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

DONGBIN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
빈펄베이 숙소 괜찮았어요.
숙소는 깨끗했고, 샤워 필터는 이틀정도 부터 갈색이 나왔어요. 이건 나트랑에서 묵었던 다른 숙소 2군데와 동일한 수준이었어요. 샤워실 물이 잘 안빠진다거나 냉장고가 시원하지 않다거나 중간에 한 번의 짧은 정전이 있었던 점은 아쉬웠어요.
Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 25 janv. 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

EUNJUNG

Séjour de 3 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 24 janv. 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

NAIRA

Séjour de 4 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 21 janv. 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great family vacation here. We stayed in a 3 bedrooms villa. The staffs were attentive and on time when we needed a lift. Variety of dining options. Would recommend to friends and family. We would come back for a longer stay in the future.
Séjour de 1 nuit en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 18 janv. 2024
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bien

Ahyun

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 11 janv. 2024
Dear Value Guest,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Excellent

jongho

Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Excellent

MYEONGSEON

Séjour de 1 nuit en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Seongjae

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Sunea

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
완전 최고
편안하게 쉬다오기 넘 좋았어요 수영장도 여러개 있어 여기저기 돌며 놀았어요 해변도 있어 물놀이에 최적입니다 잘놀고 잘쉬다와서 좋았어요
Séjour de 4 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Carol

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

Dennis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

TAEK KOO

Séjour de 1 nuit en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 10 janv. 2024
Dear Value Guest, Thank you for the excellent review of our hotel! We are glad that you had a good time with us and hope to see you again soon. Regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Sujin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아이, 부모님과 함께하는 가족여행을 위한 호텔로 추천
좋은 여행경험이었어요. 부모님, 언니네 부부와 아이둘, 저희 부부와 아이 하나 모두 9명이 즐거운 호캉스를 누리고 왔어요.
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 8 janv. 2024
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

Seahee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 28 déc. 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bien

eui chul

Les points forts : Personnel et service
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 27 déc. 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

HYUB

Les points forts : Personnel et service
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 24 déc. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

8/10 Bien

Chloe

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall a good stay. We were impressed with their service. We booked a room with a child. They have prepared a separate bed without us requesting upon check in. If you are planning to visit Vinpearl wonderland, will recommend to stay here to save time travelling. Breakfast spread was good. Hotel is clean.
Séjour de 2 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 23 déc. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 22 déc. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bien

DONG-EUN

Voyage en groupe
Les points forts : Équipements
Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 22 déc. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

10/10 Excellent

Jason

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property.
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 22 déc. 2023
Dear Value Guest,We like to express our gratitude for the time taken to share with us your wonderful stay at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction and we hope to welcome you and your family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Sunok

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
3박 풀빌라 이용. 모든 직원들이 친절하고 숙소 상태도 멋지다. 메인풀 포함 수영장도 3-4개쯤 되는 것 같고 개인풀은 조금 작지만 아이와 놀기에 부족함이 없다.
Séjour de 3 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 15 déc. 2023
Dear Valued Guest,Thank you for taking the time to write this wonderful review. We are delighted you had an enjoyable stay with us. It is nice to read you particularly enjoyed our food, our facilities and our friendly staffs. We hope to have the opportunity to welcome you back very soon.With our kindest regards from beautiful Vinpearl Resort & Spa Nha Trang Bay Regards, Pujol Phelan Alan Antonio General Manager

8/10 Bien

Suncheon

Séjour de 1 nuit en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 13 déc. 2023
Dear Guest,Thank you very much for taking the time to write down this wonderful feedback from your stay in Vinpearl Resort & Spa Nha Trang BayWe all certainly look forward to welcoming you back to our resort, hopefully in the very near future.Regards, Pujol Phelan Alan Antonio General Manager

6/10 Satisfaisant

hoyoung

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
친절한 직원과 시설은 좋으나 다이닝의 개선이 많이 필요하다
Réponse de Pujol Phelan Alan Antonio - General Manager le 14 févr. 2024
Dear Esteemed Guest,Thank you for choosing to stay with us at Vinpearl Resort & Spa Nha Trang Bay and we thank you for taking time to write this review. The difference of your review compared with the majority of others is notable, and I would like to tell you that we continue to ensure our staff receive dynamic training on guest services.Thank you & best regards, Pujol Phelan Alan Antonio - General ManagerVinpearl Resort & Spa Nha Trang Bay

10/10 Excellent

yije

Séjour de 2 nuits en décembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 7 déc. 2023
Dear Value Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Pujol Phelan Alan Antonio - General Manager

10/10 Excellent

YONG MAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Pujol Phelan Alan Antonio - General Manager le 5 déc. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager

10/10 Excellent

Byron

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Proper 5 star resort experience. The staff are super helpful and friendly. We left our passport in the safe and almost missed our flight but the staff did their very best to get it to us before takeoff. Highly recommend
Réponse de Pujol Phelan Alan Antonio - General Manager le 18 nov. 2023
Dear Value GuestI'm happy to hear that you have had a great stay with us at Vinpearl and I trust my Team will continue to strive to achieve even better for all our valued Guests. Thank you for taking time to share this valuable confidence to our Hotel and it would definitely cheer up our Team spirit. We are looking forward to welcoming you and family once again in near future.Best regards, Pujol Phelan Alan AntonioGeneral Manager