Piscine extérieure, parasols de plage, chaises longues

Avis sur Vinpearl Luxury Nha Trang

5 out of 5
Vinpearl Luxury Nha Trang
Hon Tre Island, Nha Trang, Khanh Hoa

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 197 avis sur 262." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 262." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 262." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 262." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 262." "

9,4/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Jeanine

Séjour de 3 nuits en mai 2022
Réponse de Hotel Management Team Vinpearl Luxury Nha Trang le 9 mai 2022
Dear Jeanine, It is a great pleasure for me to know that everything has met your expectation. We are pleased and happy to read this great review from you. Thank you very much and We all here look forward to welcoming you back in the near future. Thanks and Best Regards!

8/10 Bien

Not Provided

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Site extraordinaire mais service un peu juste
Très bel hôtel mais service un peu juste pour du "luxueux". Beaucoup de gentillesse de la part de l'ensemble du personnel... mais leur anglais étant très limité il est difficile d'obtenir ce que l'on souhaite. Le personnel européen dont l'anglais est impeccable essaie de palier à cet état de fait. Service des repas sur la plage ou en chambre incroyablement long (50 min à 1 heure). Séjour néanmoins très agréable
Séjour de 7 nuits en août 2018

10/10 Excellent

Christine, Paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel de rêve
Hotel de rêve sur une île idéale pour se reposer ,avec en plus un parc d'attraction et parc aquatique tout est gratuit ,génial

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
An excellent luxury resort hotel with fine amenities and staff. A refuge from the neighbouring Vinpearl complex and theme park.
Séjour de 6 nuits en avril 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 23 mai 2024
Dear Mr./Ms. David,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,

10/10 Excellent

Casimira

Séjour de 2 nuits en mars 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 25 avr. 2024
Dear Mr./Ms. Casimira, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We went as a family. My dad had some health episodes and the staff was tremendous. They were attentive and called the facility nurse and medic which provided the greatest care for our family. I really love the polite mannerism of all the staff. We were very lucky because of them.
Séjour de 2 nuits en mars 2024
Réponse de Yours very truly, Hotel Management of Vinpearl Lux le 19 mars 2024
Dear Mr./Ms. Debbie,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

THIENNHI

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MEMORABLE 4 DAYS STAY IN THE 4 BEDROOM VILLA FOR OUR SON'S 7th BIRTHDAY! The room was spacious and had everything we needed ! The manager made sure that our stay was perfect from the beginning until the very end ! The food was good and the staff super friendly! Special shoutout to Cat Nhien at the Lagoon restaurant ! She is the sweetest, super welcoming and super helpful if you have any questions! The beach is gorgeous! Quiet and very safe ! Our kids especially loved the heated kids pool ! We recommend this hotel and will come back for sure!
Séjour de 2 nuits en février 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 3 mars 2024
Dear Mr./Ms. THIENNHI,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

don gyu

Séjour de 1 nuit en février 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 26 févr. 2024
Dear Mr./Ms. don gyu,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Kyung-Nyun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 24 févr. 2024
Dear Mr./Ms. Kyung-Nyun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

8/10 Bien

ian

Voyage en couple
Les points forts : Propreté
Many of the staff need more training
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 31 janv. 2024
Dear Mr. Ian, Greeting from Vinpearl Luxury Nha Trang. Firstly, Thank you for your time that you spent filling our survey which helps us to become better place to stay.On the other hand, I am concerned to see the low points and share our apologies for any inconveniences that you had experienced during the stay at our property.Since your feedback is important to us, I would like to ask you to share more detail information about your feelling. It will be helping us to improve our service.I would like to thank you one more time for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Luxury Nha Trang soon.If you need any further assistance please do not hesitate to contact us via email.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Joe, Merced

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is an excellent hotel for relaxation with 5 stars service
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 28 janv. 2024
Dear Mr./Ms. Joe, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

dong geun

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 9 janv. 2024
Dear Mr./Ms. dong geun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Wolfgang

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Entspannung pur! Die Anlage ist sehr gepflegt, sauber und nicht zu groß Das gesamte Personal ist super nett und zuvorkommend. Hier wird jeder einzelne Gast wertgeschätzt und ist nicht nur einer von vielen. Sowohl am Pool als auch am Strand sind immer Liegen frei. Gerne wieder
Séjour de 7 nuits en novembre 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 21 nov. 2023
Dear Mr./Ms. Wolfgang,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Sung Hun

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 8 nov. 2023
Dear Mr./Ms. Sung Hun,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Hugh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 8 nuits en octobre 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 3 nov. 2023
Dear Mr./Ms. Hugh, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to write this review with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

KISU

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
서비스와 시설은 아주 좋습니다. 다만 모기가 좀 많아서 실내에서 사용할 수 있는 모기약이나 기피제를 꼭 챙겨가세요.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 1 nov. 2023
Dear Mr./Ms. KISU, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

KANG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en septembre 2023
Réponse de Yours very truly, Hotel Management of Vinpearl Lux le 12 oct. 2023
Dear Mr./Ms. KANG,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
훌륭한 숙소
완벽한 휴가를 위한 최적의장소.. 친구들 부부들과의 힐링여행에 딱 어울리는 정말 좋은 숙소네요^^
Séjour de 5 nuits en septembre 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 3 oct. 2023
Dear Mr./Ms. Anonymous ,We are always pleased to receive feedback from our guests about their hotel stay, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Jeongheon

Séjour de 2 nuits en septembre 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 3 oct. 2023
Dear Mr./Ms. Jeongheon,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Yoshikatsu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
快適なホテル、しかし一部で不快
全般的にすごく快適なホテル。スタッフも対応がすごく良く申し分ありませんでした。 ただ、残念なのは、Massage & Spaの対応でした。 きちんとマネジメントが出来ておらず、お客を待たせていた点です。 お客を待たせていて、その理由を他のお客のせいにしていたのは全く理解が出来ませんでした。
Séjour de 3 nuits en août 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 5 sept. 2023
Dear Mr./Ms. Dear Mr./Ms. ,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha TrangWe are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

8/10 Bien

??

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
밥이 맛이 없음
Séjour de 3 nuits en août 2023
Réponse de Yours very truly, Hotel Management of Vinpearl Lux le 11 août 2023
Dear Mr./Ms. Valued Guest, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to write this review with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

JAEKOON

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best resort ever!!!!! kind staffs, nice and clean room, large pool, beautiful resort, private beach, good food.. I loved everything! Especially massage by the sea was the best! Anyone coming to this place MUST visit the spa!
Séjour de 2 nuits en juillet 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 9 août 2023
Dear Mr./Ms. JAEKOON, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Jonghoon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was so comfortable resort. All of the steps are professional for client.
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 3 août 2023
Dear Mr./Ms. Jonghoon,We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Jeongmin

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable and nice service we got from employees during stay. I would like to come back later...
Séjour de 3 nuits en juillet 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 30 juil. 2023
Dear Mr./Ms. Jeongmin , Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

??

Séjour de 2 nuits en juin 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 18 juil. 2023
Dear Mr./Ms. Valued guest, Thank you for your evaluation and your kind comments. We are glad that our colleagues were able to exceed your expectations and you enjoyed your stay with us.We are looking forward to welcoming you again.Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

Narae

Séjour de 2 nuits en mai 2023
Réponse de Hotel Management of Vinpearl Lux le 12 mai 2023
Dear Mr./Ms. Narae, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.Our team looks forward to welcome you back to ‘’your home away from home’’.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

HEERAE

Séjour de 3 nuits en février 2023
Réponse de Hotel Management of Vinpearl Luxury Nha Trang le 9 mars 2023
Dear Mr./Ms. HEERAE , We are truly heartened to receive your generous review of the Vinpearl Luxury, Nha Trang. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and our staff made your stay enjoyable.The entire team looks forward to the pleasure of welcoming you back to the Vinpearl Luxury, Nha Trang soon.  Yours very truly,Hotel Management of Vinpearl Luxury Nha Trang

10/10 Excellent

YONG JIN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최고입니다.
직원서비스가 너무 좋았고 자연친화적인 호텔입니다. 일상의 피로에 젖어 힘들때 쉬고 갈 수 있는 그런 호텔.
Séjour de 2 nuits en février 2023
Réponse de Reservation Agent le 23 févr. 2023
Dear Valued Customer,Warmest greetings from Vinpearl Luxury Nha Trang.We have received your feedback after your trip with us. We are extremely grateful to hear that you enjoyed our services during your stay with us. Thank you so much for your kind words and we will be sure to share your compliment with all colleague.Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Team

10/10 Excellent

Jing

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful experience. Can’t expect more
Réponse de Reservation Agent le 16 janv. 2023
Dear Sir/Madam,Warmest greetings from Vinpearl Luxury Nha Trang. We are extremely grateful to hear that you enjoyed our services during your stay with us. Thank you so much for your kind words and we will be sure to share your compliment with all colleaguesYour feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Team

10/10 Excellent

Magdalena

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Much needed rest. Wonderful staff.
Réponse de David Artigue le 14 janv. 2023
Dear Mr. / Ms Magdalena, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’. General Manager, David Artigue

10/10 Excellent

YOUNGSUK, ROCHESTER

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The warmest hospitality that I have ever experienced was provided to my family. Our privacy was also highly protected.
Réponse de Reservation Agent le 12 janv. 2023
Dear Ms. Kim,Warmest greetings from Vinpearl Luxury Nha Trang.Thank you so much for your kind words and we will be sure to share your compliment with all colleagues.We are extremely grateful to hear that you enjoyed our services during your stay with us. Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,Vinpearl Luxury Nha Trang

8/10 Bien

SANG HUN

Séjour de 2 nuits en janvier 2023
Réponse de David Artigue le 11 janv. 2023
Dear Mr. / Ms SANG HUN, Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’. General Manager, David Artigue

10/10 Excellent

JOO MIN

Séjour de 1 nuit en janvier 2023
Réponse de Reservation Agent le 10 janv. 2023
Dear Ms. Kim,Warmest greetings from Vinpearl Luxury Nha Trang.Thank you so much for your feedback and we will be sure to share your compliment with all colleague. We are extremely grateful to hear that you enjoyed our services during your stay with us. Your feedback will help us constantly improve our customer experiences by knowing what we are doing right and what we can work on. We are truly appreciate for your response.We very much hope to see you continuing to use our services and hope that our service will always meet your expectations.Please do not hesitate to reach out if you need further information.Sincerely,

10/10 Excellent

Jin Mi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was great
All the staffs were extra ordinary kind and helpful. room was clean and well equipped. Thanks for the food basket. all areas were quiet and environmental friendly. Restaurant was nice and food was ok. I love the croissants and waffles. Anywhere in the vinpearl island, you can move by the buggies with ease. Vin wonders was wonderful, no cue to excess saffari, underworld nor any water slides. From Luxury to the Vinpearl golf CC, it took about 10 mins by buggy. CC was pretty tightly running like Korea. I prefer to go any other places.
Séjour de 2 nuits en décembre 2022
Réponse de Vinpearl Luxury Nha Trang le 5 janv. 2023
Dear Mr. / Ms Jin Mi,Thank you for sharing your experience at the Vinpearl Luxury, Nha Trang.With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Our team looks forward to welcome you back to ‘’your home away from home’’.General Manager,David Artigue

10/10 Excellent

Jun

Séjour de 1 nuit en novembre 2022

10/10 Excellent

Byeonghoon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GooD
There was an issue on the housekeeping, but the staffs were very skilled at handling it and we appreciate it a lot. It was a good price overall, the room was clean and well-equipped, and full of friendly staffs. Thanks a lot of the good experiences there!
Séjour de 2 nuits en septembre 2022
Réponse de Hotel Management of Vinpearl Lux le 24 sept. 2022
Dear Mr./ Ms. Byeonghoon,First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,

10/10 Excellent

Nam Gwang

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2022
Réponse de Hotel Management of Vinpearl Lux le 10 sept. 2022
Dear Mr. Kim Nam Gwang, First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Vinpearl experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,

10/10 Excellent

DONGJIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
최고의 빈펄 럭셔리 리조트
빈펄 럭셔리 리조트 수영장이 크고 이뻐서 좋았습니다. 그리고 산책중에 리조트 직원이 카메라로 사진을 찍어줘서 너무 좋은 시간을 보낼 수 있었습니다.
Séjour de 2 nuits en août 2022
Réponse de Hotel Management Team le 19 août 2022
Dear Mr./Ms. Dong Jin,First and foremost, it was a great pleasure to welcome you in Vinpearl Luxury Nha Trang and it is our sincere wish and conviction that you become our loyal guest from now on. Thank you very much for taking the time to complete our comment card with reference to your stay at Vinpearl Luxury Nha Trang. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Marriott experience to you.We are looking forward to welcoming you back in the nearest possible time, and wishing that your next farewell will be fuller of unforgettable moments than the first one. Yours very truly,Hotel Management TeamVinpearl Luxury Nha Trang

10/10 Excellent

MIN SHIK

Séjour de 2 nuits en juillet 2022
Réponse de Hotel Management Team Vinpearl Luxury Nha Trang le 2 août 2022
Dear Min Shik, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management Team Vinpearl Luxury Nha Trang

10/10 Excellent

GT

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋은 여행
전반적으로 훌륭한 관리상태. 길거리, 수영장, 바닷가까지 주기적으로 청소를 하고 직원들도 매우 친절합니다.
Séjour de 2 nuits en juillet 2022
Réponse de Hotel Management Team Vinpearl Luxury Nha Trang le 16 juil. 2022
Dear Guest, Thank you for the great review of our hotel We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

STEVEN JOHN

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Vinpearl Luxury Nha Trang is a fantastic destination. All the staff from the pool attendant to the front desk are ultra friendly, helpful and nice. Vinpearl has a number of resorts on that part of the island but almost all cater to a larger mass market. If you want privacy and laid back beach/pool lifestyle, i can't recommend enough. Back in Saigon and already missing the place.
Séjour de 9 nuits en juin 2022
Réponse de The Hotel Management le 12 juil. 2022
Dear Mr. Rees Steven John, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish you have a great time at our resort. Best Regards, The Hotel Management

10/10 Excellent

Jens Anh Duy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
rất tốt và bình tĩnh. dịch vụ tuyệt vời
Séjour de 1 nuit en mai 2022
Réponse de Hotel Management Team Vinpearl Luxury Nha Trang le 13 juin 2022
Kính gửi Jens Anh Duy, Cảm ơn quý khách đã lựa chọn Vinpearl Luxury Nha Trang cho kì nghỉ của mình trên đảo Hòn Tre và dành thời gian đánh giá khách sạn. Chúng tôi rất vui và tự hào vì đã mang lại cho quý khách trải nghiệm tuyệt vời. Rất mong được chào đón quý khách trong những kì nghỉ sắp đến. Trân trọng, Ban quản lí khách sạn.

10/10 Excellent

Kevin Nordmand

Séjour de 4 nuits en avril 2022
Réponse de Hotel Management Team Vinpearl Luxury Nha Trang le 22 mai 2022
Dear Kevin Nordmand, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Nam

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe, Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff members were courteosy and welcoming.
Séjour de 1 nuit en avril 2022
Réponse de Hotel Management Team Vinpearl Luxury Nha Trang le 22 mai 2022
Dear Mr. Nam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

2/10 Horrible

Voyageur vérifié

Séjour de 1 nuit en juin 2020
Réponse de Vinpearl Luxury Nha Trang le 23 juin 2020
Dear Valued Guests! Thank you for your review about hotel. We will be happy if you can share some details about our service which haven't get your expectation yet. We will improve base on your feedback. And we hope that we can get 5 start review from you next time. Best regards Vo Thi Thanh Than Front office Manager

10/10 Excellent

JeongHoon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아주 편히 쉬다 왔어요
방 바로 앞에 바다와 모래사장이 있어 너무 좋아요
Séjour de 4 nuits en janvier 2020
Réponse de Vinpearl Luxury Nha Trang le 20 avr. 2020
Dear JeongHoon Thank you very much for all of your great feedback about our services and facilities I am very happy to know you have satisfied with your stay last time. I hope next time our sunny island will welcome you back and stay with us very soon. Best Regards, Vo Thi Thanh Than Front Office Manager

10/10 Excellent

KIBEOM

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
여지껏 가본 서비스중 최고입니다
Séjour de 2 nuits en janvier 2020
Réponse de Vo Thi Thanh Than - Front Office Manager le 18 janv. 2020
Dear Kibeom, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future. Best Regards, Vo Thi Thanh Than Front Office Manager

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en janvier 2020
Réponse de Vo Thi Thanh Than - Front Office Manager le 18 janv. 2020
Dear Valued Guest, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future. Best Regards, Vo Thi Thanh Than Front Office Manager

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amazing service, needs a little work on the detail
The service was 5 star -- stunning setting and treated like royalty. Only two things were not great -- the TV was very complicated and "loaded" channels a bit slowly... also the water pressure in the shower was very weak. We did complain about this and they sent someone immediately but I didnt really make a difference
Séjour de 4 nuits en janvier 2020
Réponse de Vo Thi Thanh Than -Front Office Manager le 12 janv. 2020
Dear Michelle, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future. Best Regards, Vo Thi Thanh Than Front Office Manager

8/10 Bien

haruka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ニャチャンのラグジュアリーホテル。静かでゆったりできる。プール、ビーチ、食事が良い。
Séjour de 2 nuits en décembre 2019
Réponse de Vo Thi Thanh Than - Front Office Manager le 31 janv. 2020
Dear Haruka, Thank you very much for your great review here and appreciate your good feedback about our hotel. We are very happy to know you have enjoyed the stay with us and wish to welcome you back the near future. Best Regards, Vo Thi Thanh Than Front Office Manager