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Avis sur Sheraton Nha Trang Hotel & Spa

5 out of 5
Sheraton Nha Trang Hotel & Spa
26-28 Tran Phu Street, Nha Trang, Khanh Hoa

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 616 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 290 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 60 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

9,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Alice, Nice

Les points forts : Propreté et personnel et service
Room could use some taking care of and upgrade for usb plugs, for example
Séjour de 2 nuits en février 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 29 févr. 2024
Dear Mr./Ms. Alice,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to give this rating and write this review for us.We are ecstatic that you picked and stayed in our hotel. We greatly value your input because it is essential to us. Your feedback will help us make improvement for us to better serve our guests. We hope to see you again on your next visit to Nha Trang and to bring you more enjoyable experiences during your next stay with us.Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Khao Quyen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de Joon K Park - General Manager le 8 oct. 2019
Dear Khao Quyen. Thank you for your time. Please give us more feedback to help us improve our service quality. Regards.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Personnel qui serve les plats peu souriant au petit dejeuner parfois avec une attitude agacée. Dans l ensemble, le service est moyen. Déçus .
Séjour de 4 nuits en août 2019
Réponse de Joon K Park - General Manager le 8 oct. 2019
Dear sir/madam. We sincerely appreciate your valuable feedback. We will pass your honest feedback to related department and try to make changes in the future. We hope you will come back to Sheraton Nha Trang in the near future. Regards.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
L’emplacement n est pas mal, petit déjeuner varié mais sans caractère et sans authenticité pour ceux qui aiment la nourriture vietnamienne. Nous avons dû demander de chambre à l arrivée ce qui n‘a été fait que le lendemain, car celles qui nous étaient attribuées avait la vue sur une tour en travaux et une tour illuminée. De plus , la climatisation marchait mal,
Séjour de 1 nuit en août 2019
Réponse de Joon K Park - General Manager le 8 oct. 2019
Dear sir/madam. Thank you for taking your precious time giving us lots of valuable feedback. We sincerely apologize for some aspects that did not meet your expectations. We will listen to your feedback seriously to improve our hotel service quality in the near future. We do hope that you would come back to Sheraton Nha Trang in your next trips. Best regards.

10/10 Excellent

Hélène

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Nha Trang
Great journey for 5 nights at Sheraton Everything is fine Pool is not sunny enough... Juniah at the pool is perfect thank you!
Séjour de 3 nuits en mai 2019
Réponse de Sheraton Nha Trang le 3 juin 2019
Dear Hélène, Thank you for choosing to stay at Sheraton Nha Trang for your recent stay and sharing your comment with us. It’s our pleasure to know how happy you were with our services and facilities during your 5 nights at the hotel. We hope we will have the pleasure of welcoming you back to Sheraton Nha Trang in the near future. Warm regards,

8/10 Bien

Imane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Séjour très agréable, personnel aux petits soins, petit déjeuner copieux et hôtel dans le centre
Réponse de SheratonNT le 31 mai 2018
Dear Imane, Thank you very much for sharing your experience regarding your recent visit. We are delighted to know you liked our facilities and services as well as the convenience of the hotel location. We look forward to your next visit. Warm Regards, The Team.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien.
Tout est très bien. À recommander.
Séjour de 6 nuits en janvier 2018

8/10 Bien

moshigashi, paris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel à nha trang
Toujours parfait, beaucoup de confort surtout en chambre club. Nécessitera quand même un petit rafraîchissement au niveau des chambres (prévu prochainement semble t'il) lounge exécutif au top avec une belle terrasse extérieure sur la ville et la plage.
Séjour de 3 nuits en juin 2017

10/10 Excellent

Jean-Louis, Nice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Découvrir Nha Trang
Nous avions prévu de passer 5 jours à Nha Trang pour se mettre au calme après Saïgon. Sheraton mérite ses 5 étoiles et tout était parfait. Petit-déjeuner varié et abondant en choix avec toujours un personnel prêt à répondre à vos désirs. Le repos autour de la piscine et y prendre son repas ou tout simplement un rafraîchissement est un véritable plaisir. Seule déception, nous avons pris une excursion sur les îles avec l'hôtel pour 200 euros et rien ne justifiait ce prix. Les conditions météo n'étaient pas bonnes, le transport avec un bateau de 5 mètres constituait un risque de retournement tant les vagues étaient importantes. La plongée avec un moniteur qui vous tient comme un chien en laisse pour ne rien voir ou presque. Enfin un repas moyen sur l'île de Vinpark. Mes reproches auprès de l'hôtel m'ont permis d'avoir un retour sur l'aéroport pris en charge par Sheraton, aucun remboursement ne n'a été accordé. 200 euros pour une visite d'aquarium, c'est cher payé!!!! Des agences proposent la sortie à 12 dollars, cela ne me semblait pas crédible.

10/10 Excellent

Fabienne, Ile de la Reunion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Merveilleux
Merveilleux

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb!
Excellent! Room 1928 with a superb view alôg over the nha trang bay Large windows and balcony

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
standing, jolie vue et bonne cuisine
Sejour de deux jours à l'occasion du réveillon de Noël. Malgré le temps mitigé ( pluie occasionnelle, eau pas aussi bleue que sur les cartes postaled), nous avons passé un très bon sejour. Le bar de l'hôtel a une vue fantastique sur la plage. Les cocktails sont originaux et délicieux (seule la deco intérieure du bar est un peu criarde et la musique un peu repretitive. Les chambres sont aux standarts du Sheraton. Toutes pratiquement ont vue sur la plage. La chambre est un petit peu moins bien faite que dans d'autres Sheraton plus urbains. Bemol, le minimum de comestiques étaient fournis, il fallait appeler pour en recevoir des supplémentaires. Le petit déjeuner est digne du standing: varié, tout est delicieux. Seul bemol, la samme du petit déjeuner a résonne, ce qui a un côté self d'entreprise. Le service est irréprochable, nous avons même eu un gâteau le jour départ à l'occasion de mon anniversaire. Le dîner le soir vaut la dépense (pas négligeable pour Nha Trang, mais qui reste modeste pour un hôtel 4/5*. Bravo au chef! A faire lors du sejour: une demi journée aux bains de boues du I♥resort (se préparer toutefois à cotoyer des russes du tourisme de masse...)

8/10 Bien

Jeremy, Suisse

Les points forts : Propreté, personnel et service, confort de la chambre
Good hotel in a not so good location
Overall, the hotel is pretty good. It is high standing but don't really feels like a 5* hotel. Breakfast however is really awesome. Do not hesitate to take it with your room as the buffet is gigantic and the food delicious. I was not very pleased with the location (Nha Trangh city is ugly) but nothing to do with the hotel. Beach is not so good in my opinion but the hotel has a small private beach.

10/10 Excellent

Johanna, Vincennes

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel
Notre séjour a été inoubliable: personnel charmant et aux petits soins,chambre très spacieuse,propre et confortable, petit déjeuner inoubliable.

8/10 Bien

Stan, Switzerland

Les points forts : Propreté, personnel et service, confort de la chambre
Comfortable but old fashionned Sheraton
The Sheraton is the best hotel in Nha Trang center. The view on the beach is very nice, and the swimming pool area very relaxing. This hotel though is an old style Sheraton which at some point will need renovation. the rooms are clean and comfortable but the style and design a bit old, compared to the newest hotels in Asia. I had to ask to change the room because of a strong moisture smell in an executive suite The staff has been very professional and upgraded me without discussion to a bigger room.

10/10 Excellent

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Très belle vue sur la baie
Cet hôtel est trés bien placé dans la ville de Nha Trang. Assure un service de qualité malgré quelques détails à ameliorer rapidement. - L'hotel dispose de 28 etages desservis SEULEMENT par 4 ascenceurs, resultat les temps d'attente sont trés longs, avec des ascenceurs dèja surchargés! La musique à l'interieur est de mauvaise qualité dans le choix comme dans la qualité sonore. La Publicité envhaie l'espace, trop de pub tue la pub :(( - Les chambres sont spacieuses, malgré que l'hotel soit recent (3ans) , veillissement mal, taches sur les fauteuils, les murs, le sol... Les robinets de SDB sont trop durs à manipuler. La penderie y est minuscule. Surtout si vous y restez plus de 4 jours. - Le menage en chambre est baclé et donc pas minutieux pour un etablisement de cette categorie. - Le restaurant le FEAST où sont servis les petit dejeuner meriterait à etre revu dans la conception des espaces, en effet: Tres bruyant avec une musique aussi déprimante que celle des ascenseurs et de mauvaise qualité sonore. Pourquoi ne pas creer des espaces ZEN (sans enfants braillants et groupes tonitruants) & FUN reservé aux groupes et familles. En effet les enfants y sont rois et cours partout en hurlant. Rarement vu à ce point dans un etablissement de cette categorie. Les assises des banquettes pres des fenêtres sont beaucoup trop basses, et inconfortables. La qualité du buffet est EXCELLENTE, vous trouverez de tout.

8/10 Bien

Jong wook

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
수영장이 너무 더러워요 나머지는 괜찮습니다
Séjour de 2 nuits en mai 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 20 mai 2024
Dear Ms/Mr. Jong Wook,Thank you for your feedback. We appreciate your comments and apologize for any inconvenience caused by the cleanliness of the swimming pool. Please be assured that we will address this issue promptly to ensure a more enjoyable experience for our guests. We are glad to hear that the rest of your stay was satisfactory. Your feedback is valuable to us, and we will work diligently to improve our facilities. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Takeji

Voyage en groupe
施設のレベルの高さはもとよりスタッフ達のホスピタリティは泊まっていて家に帰ってきたと思わせるくらい毎日笑顔で迎えてくれてとても楽しい良かった！
Séjour de 4 nuits en avril 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 20 mai 2024
Dear Ms/Mr. Takeji,Thank you for your wonderful review! We are thrilled to hear that you felt at home during your stay and that our staff's hospitality made a positive impact on your experience. It brings us joy to know that you were greeted with smiles every day and that you had a fun and enjoyable time with us. Your kind words mean a lot to us, and we will be sure to pass along your compliments to our team. We look forward to welcoming you back for another memorable stay where you are always greeted with warmth and smiles! Best regard,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 févr. 2024
Dear Sir/Madam,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to give this rating for us.We are delighted that you decided on our hotel, and that we hope to see you again during your upcoming visit to Nha Trang.Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

PIK WAN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
酒店房間觀景很好, 但設備比較舊及整潔度一般, 尤其廁所玻璃門有好大範圍污積. 所有員工服務好好及有禮貌, 英文對各答無問題.
Séjour de 3 nuits en janvier 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 29 janv. 2024
Dear Mr./Ms. PIK WAN,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to give this rating and write this review for us.We are delighted that you have chosen and stayed at our hotel, that our staff have fulfilled your needs. Thank you for your detailed feedback, it is very important to us. It will help our hotel to make needed improvements, in areas that you mentioned, to better serve our guests. We aim to bring you more enjoyable experiences during your next stay with us. We hope to see you soon on your upcoming visit to Nha Trang.Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

siduk

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 26 janv. 2024
Dear Mr./Ms. Siduk,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are thrilled to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

Michael

Séjour de 2 nuits en janvier 2024

10/10 Excellent

JUN HWA

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. JUN HWA,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are ecstatic to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next visit to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

Man Kay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
海景房夠大又舒服
早餐豐富，泳池必須到，海景房好舒服，附近有做Spa 、超市、商場真係什麼都有！
Séjour de 2 nuits en janvier 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Man Kay,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are delighted to hear that you enjoyed your stay with us and that our services and facilities have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

keiji

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
受付の方からレストランのスタッフの方まで、とにかく物腰が柔らかく、優しい対応で、大満足でした。
Séjour de 3 nuits en janvier 2024
Réponse de Sheraton Nha Trang Hotel & Spa Team le 24 janv. 2024
Dear Mr./Ms. Keiji,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are delighted to hear that you enjoyed your stay with us and that our staff has met your expectations. We eagerly look forward to welcoming you back to our hotel on your next stay in Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Jinkyo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Jinkyo,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are thrilled to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

JONG CHAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
역시 쉐라톤
쉐라톤이라는 명성 답게 매우 좋았습니다. 바다뷰쪽은 경치도 매우 좋습니다
Séjour de 2 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 24 janv. 2024
Dear Mr./Ms. JONG CHAN,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are ecstatic to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next visit to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

JUNGMAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. JUNGMAN,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are delighted to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Anonymous,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are ecstatic to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming back to our hotel on your next visit to Nha Trang.Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Mi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Mi,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are delighted to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

Intae

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
스탭분들이 친절합니다. 아침 부페는 사람이 붐비는 경우가 많아서 덜 혼잡한 시간에 가는 것이 좋아요.
Séjour de 4 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 24 janv. 2024
Dear Mr./Ms. Intae,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are thrilled to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

JU WON

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
쉐라톤 나트랑 편안한가족여행
대체적으로 만족했습니다. 숙소가 오래되어서 낡은 느낌이 조금 있었지만, 대체로 청결하고, 직원들의 서비스는 아주 만족스러웠어요. 데스크와 레스토랑에 있던 한국스텝분들 너무 친절하셨고, 레이트체크아웃신청한시간보다 조금 일찍 체크아웃했더니 시간대별로 추가요금을 깍아주신점.. 너무 사려깊었습니다.
우리가 묵었던 숙소입니다. 뷰가 끝내주죠!!
Séjour de 3 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 24 janv. 2024
Dear Mr./Ms. JU WON,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are ecstatic to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next visit to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
가족과 여행하기 좋은 호텔
나트랑 해변 및 상권이 대부분 호텔 주변에 있어 상당히 만족스럽고, 청결은 대부분 동남아 호텔과 비슷하게 세심한 곳까지는 부족함. 가족들과 함께 하기는 가격 및 주변 환경 등 최적의 휴양호텔
Séjour de 2 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 24 janv. 2024
Dear Mr./Ms. Anonymous,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are thrilled to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Anonymous,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are thrilled to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next visit to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

jaehoon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Jaehoon,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are ecstatic to hear that you enjoyed your stay with us and that our services have met your expectations. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

KWANGHEE

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
방에 들어갈때 에어컨 곰팡이 냄새가 심하게 납니다. 점검이 필요합니다
Séjour de 2 nuits en novembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. KWANGHEE,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.Your feedback is important to us, and it will help us to make improvement to better serve our guests. We aim to bring you a more enjoyable experience during your next stay with us. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Hyunjoo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
한국인에게 친절해요
로비에 직원이 부족해서 체크인이나 체크아웃 시간에 대기 시간이 약간 길었지만 전체적으로 아주 훌륭했습니다. 한국인 직원도 곳곳에 계시고 한국어 설명도 많이서 편리했어요!
Séjour de 1 nuit en novembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Hyunjoo,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are ecstatic to hear that you enjoyed your stay with us and that our staff have met your expectations. Your feedback is important to us, it will helps us make improvement to better serve our guests. We eagerly look forward to welcoming you back to our hotel on your next trip to Nha Trang. Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

Kyong-Ah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Details matter to the name
Great location and room and friendly crews.. I would not come for food though.. somehow sadly lacks tastes and flavor consistently in their food overall.. And, ran into a couple incidents that i was served unclean napkins.. each time, mgr accommodated with free dinner..
Séjour de 2 nuits en novembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 23 janv. 2024
Dear Mr./Ms. Kyong-Ah,Warmest greeting from Sheraton Nha Trang Hotel & Spa,Thank you so much for taking the time to write this review for us.We are thrilled to hear that you enjoyed your stay with us and that our facilities and staff have met your expectations. Your feedback is important to us, and it will help us make improvement to better serve our guests. We eagerly look forward to welcoming you back to our hotel on your next visit to Nha Trang.Thank you and best regards,Sheraton Nha Trang Hotel & Spa Team

8/10 Bien

Hung Dinh, Fountain Valley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently situated near retail shopping mall and local restaurants. Customer service is top notch and friendly. Room configuration and smoked glass bathroom facing shower stall is an odd setup for a western 5-star brand hotel…otherwise, all good.
Séjour de 3 nuits en novembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 20 nov. 2023
Dear Mr./Ms. Hung DinhThank you for your review. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon during your visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

yungmi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
굿초이스~
스위트룸업그레이드해주셔서 포근하게 머물렀고 맛있는 조식과 수영장 사우나 게임장 등 알차게 이용할 수 있어서 좋았어요. 선택가능한 시간대의 레이트체크아웃덕분에 편하고 여유롭게 잘 보내고왔어요.
Séjour de 2 nuits en novembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 20 nov. 2023
Dear Mr./Ms. yungmiThank you for your review. We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon on your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

6/10 Satisfaisant

BOBAE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was perfect, clean but seafood buffet was disappointing
Séjour de 3 nuits en novembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 20 nov. 2023
Dear Mr/Ms. BOBAE,Thank you for your review. Your feedback is greatly appreciated and will help us to make improvements to better serve our guests. We hope to see you again on your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Hae Song

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
빈원더스 대비 최고의 서비스
((많진않지만 해외 15개국이상 경험 및 현재 묵고있는 빈원더스 내 숙소(**** 리조트)와 비교결과)) 1. 한국인 매니저님의 친절함이 최대의 장점입니다. 한국인이 계셔도 카톡까지 보내주시면서 챙겨주시는 호텔은 처음 봤습니다. 덕분에 기분도 좋았고, 다음일정 때문에 바쁘게 체크아웃 할 때도 최대한 저희입장에서 도와주셔서 여행 잘 다니고 있습니다. 어르신들과 오시거나 의사소통이 힘들다면 쉐라톤 적극추천드립니다. 2. 조식 등 식당 : 빈원더스 대비 매우만족(고수취향, 쌀국수, 메뉴, 커피의 맛 모두 고려하신 티가 납니다.) 3. 헬스장과 사우나 : 저는 유산소해서 땀내기 좋았지만 다른 분들은 조금 더워 했습니다. 4. 수영장 : 빈원더스 내 뷰가 더 좋긴 하지만 나트랑 북부~중심부 해안가 호텔들 중 뷰나 조명도가 2손가락안에 듭니다. 5. 루프탑 바 : 야경을 즐기기에 좋고, 메뉴도 무난했습니다. 대부분의 바에서 판매하는 안주류를 추가한다면 더 좋지 않을까 싶습니다. 6. 숙소상태나 뷰 : 깔끔하고 특히 침구류 상태가 매우 좋습니다. 룸서비스나 청소상태 매우 양호한 편이라 아주 잘 잤습니다. 전반적으로 매우만족한 숙소입니다. 감사합니다!
Séjour de 2 nuits en octobre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear Hae Song,Thank you so much for taking the time to write a review for us. We are thrilled that you had a wonderful say with us. We hope that we can continue to give you better experiences during your next visit to us in Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

SUNGJOO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear SUNGJOO,Thank you for your feedback, it will help us better to service our guests. We hope to see you again soon during your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

6/10 Satisfaisant

Shek tim

Séjour de 4 nuits en octobre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear Shek tim,Thank you for taking the time to give us a review. Your feedback is greatly appreciated and it will help us to better serve our guests. We hope to see you again soon during your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
아주좋았어요. 5성급 답게 식사도, 침구류 상태도 직원서비스도 최고였어요. 다음에 다시 나트랑을 방문하면 당연히 숙소는 쉐라톤으로 예약할께요
Séjour de 3 nuits en octobre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear Anonymous,Thank you so much for taking the time to write a review for us. We are delighted to hear that you enjoyed your stay with us. We hope to continue to give you a better experience during your future stay with us. We hope to see you soon during your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

GEUNHYEONG

Séjour de 3 nuits en septembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear GEUNHYEONG,Thank you so much for your feedback, it will help us to better service our customers. We hope to see you again soon during your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Kyu

Séjour de 1 nuit en septembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear Kyu,Thank you for your feedback, it will help us better understand and service our guests. We hope to see you again soon during your next trip to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

6/10 Satisfaisant

Mei Sze Macey

Voyage en famille
酒店房間設施有啲舊！食飯整體有進步空間！
Séjour de 3 nuits en septembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear Mei Sze Macey,Thank you for taking the time to write a review for us. Your feedback is greatly appreciated, it will help us to make needed changes to our services and facilities to better serve our guests. We hope we can give you a better experience during you next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

HOYEON

Voyage en famille
Les points forts : Propreté et personnel et service
직원들은 모두 매우 친절하며 세심하게 챙겨주었습니다. 방안에서 쿰쿰한 냄새가 살짝 나는게 단점이긴 하지만 다음 여행에도 무조건 여기입니다.
Séjour de 2 nuits en septembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa Team le 15 nov. 2023
Dear HOYEON,Thank you so much for taking the time to write a review for us. We are ecstatic to hear that you enjoyed your stay with us. Your feedback will help us make improvements to our facilities to serve our guests better. We hope we can give you a better experience during your next visit to Nha Trang.Best regards,Sheraton Nha Trang Hotel & Spa Team

10/10 Excellent

Hoseop

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
서비스 좋음
Séjour de 1 nuit en septembre 2023
Réponse de Sheraton Nha Trang Hotel & Spa team le 26 janv. 2024
Dear Mr/Ms Hoseop,Thank you for taking the time to share with us your feedback. We are beyond happy to know that you enjoyed your stay and satisfy with our services.We hope to have a chance to welcome you back soon.Thank you so much.