2/10
Hotel is nice but I wasnât provided with proper basic needs. I didnât get hot water so I wasnât able to shower at all the first night and couldnât really shower properly the second night either since I only got barely lukewarm water but I had to wait nearly AN HOUR for the water to be warm!. The hotel staff tried to fix it but couldnât do much about it. I booked for a 7 nightS stay but ended up having to cancel the reservation due to it. I tried to request a refund for the remaining Nights but the hotel staff REFUSED to REFUND the money. Thatâs very ridiculous considering the fact that they couldnât provide the basic needs for the guests. I guest they only care about taking people money whether the service was being provided or notâŠ.DONT RECOMMEND IT!
kimphu
Séjour de 6 nuits en janvier 2023