Avis sur OYO Waves Hotel Newport OR - NYE Beach
OYO Waves Hotel Newport OR - NYE Beach
820 NW Coast Street, Newport, OR
Avis
7,2
Bien
7,6/10
Propreté
8,0/10
Personnel et service
6,6/10
Équipements
6,8/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
19 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022
6/10 Satisfaisant
Trenton
27 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Trenton
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kamardre
Voyage en famille avec de jeunes enfants
27 mai 2024
Les points forts : Propreté, personnel et service, équipements
Kamardre
Séjour de 1 nuit en mai 2024
8/10 Bien
Valerie
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valerie
Séjour de 4 nuits en mai 2024
Réponse de Author le 26 mai 2024
Dear Guest,
Thank you for taking the time to share your feedback. We appreciate your kind words about the cleanliness of our property. We apologize for any inconvenience caused by the dry sauna being out of order during your stay.
We're glad to hear that you enjoyed the beautiful views by the ocean and found our location convenient. Being close to restaurants and Nye Beach is definitely a perk for our guests.
If there's anything else we can do to make your future stays even better, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you for choosing OYO Rooms!
Best regards,
Team OYO
8/10 Bien
Sarah
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sarah
Séjour de 1 nuit en mai 2024
Réponse de Author le 26 mai 2024
Dear Guest,
Thank you for choosing OYO Rooms and for taking the time to write your review. We are delighted to hear that you found it nice to be able to bring your pets with you during your stay. At OYO, we strive to provide a comfortable and convenient experience for all our guests, including those with furry companions.
If you need any further assistance or have any other queries, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you.
Best Regards,
Team OYO
10/10 Excellent
cassidy
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cassidy
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for your lovely review! We are glad to hear that you had an amazing experience with us. Your feedback is truly appreciated. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Best regards,
Team OYO
10/10 Excellent
Carma
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carma
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for your kind review! We are delighted to hear that you found our property clean and convenient. It is our top priority to provide a comfortable stay for all our guests.
If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our dedicated team will be happy to assist you.
Warm regards,
Team OYO
8/10 Bien
Jeffrey
21 mai 2024
Jeffrey
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have faced during your stay.
At OYO Rooms, it is our utmost priority to ensure that our guests have a comfortable and enjoyable stay. Please rest assured that we will address the issues you mentioned and take appropriate measures to improve the quality of our services.
We appreciate your valuable feedback as it helps us in enhancing our offerings and providing a better experience to all our guests.
Should you require any further assistance or have any additional feedback, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you for choosing OYO Rooms, and we hope to welcome you back in the future for a flawless experience.
Warm regards,
Team OYO
10/10 Excellent
Sylvia
Voyage en groupe
21 mai 2024
Les points forts : Propreté et personnel et service
Sylvia
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for sharing your feedback with us. We greatly appreciate your kind words about our helpful hotel employees and the good hot tub experience you had.
However, we apologize for the inconvenience caused due to the temperature of the indoor pool. We understand that it was not up to your expectations and we appreciate you bringing this to our attention.
Please be assured that we take your feedback seriously and will address the issue promptly. Our team will work diligently to ensure that such instances do not occur in the future.
If there is anything else we can assist you with or if you have any further concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to assist you.
Thank you for choosing OYO Rooms. We look forward to welcoming you back soon.
Warm regards,
Team OYO
2/10 Horrible
Ona
Voyage en famille avec de jeunes enfants
19 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ona
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We strive to provide our guests with a comfortable and pleasant stay, and we regret falling short of your expectations.
We appreciate your concerns regarding the room condition, pool temperature, and maintenance issues. Rest assured, we have shared your comments with the respective team for necessary action. We are constantly working towards improving our services and facilities for a better experience for our guests.
If there is anything else we can do to assist you, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to help you.
Thank you once again for bringing this to our attention.
Warm regards,
Team OYO
6/10 Satisfaisant
Chris
19 mai 2024
Chris
Séjour de 1 nuit en mai 2024
10/10 Excellent
Joel
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joel
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for your positive feedback about our services! We appreciate your kind words and are glad to hear that you had a good experience with us.
If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
10/10 Excellent
Edward
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edward
Séjour de 2 nuits en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our great location on Nye Beach and our clean and spacious room with an ocean view. We strive to provide our guests with memorable stays and it sounds like we hit the mark with you.
If there's anything else we can assist you with, please don't hesitate to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
6/10 Satisfaisant
Michelle
17 mai 2024
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your compliments on the convenient location and affordable pricing.
We take your comments about the condition of the property seriously and will work towards improving it. Your satisfaction is of utmost importance to us, and we aim to provide a comfortable and enjoyable experience for all our guests.
If there's anything else we can assist you with or if you have any further concerns, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you for choosing OYO Rooms.
Best Regards,
Team OYO
8/10 Bien
Michael
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for sharing your experience with us. We're glad to know that you found our property immaculately clean and enjoyed the view and sound of the ocean. We apologize for the minor architectural details and oversights you encountered, such as the lack of a door on the closet and the different colors of light bulb in the lamps. We understand the inconvenience caused by the heat running in the room, and we apologize for the delay in cooling it down.
However, we appreciate your understanding and are delighted to hear that you would definitely stay with us again due to the good value for the price at our no-frills hotel. If you have any further questions or need assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
10/10 Excellent
Rodney, Scottsdale
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rodney
Séjour de 1 nuit en mai 2024
Réponse de Author le 15 mai 2024
Dear Guest,
Thank you for your wonderful review! We are pleased to know that our hotel's location and pricing met your expectations. We appreciate your kind words and look forward to welcoming you back on your next visit.
Should you need any further assistance, please do not hesitate to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
8/10 Bien
James
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mai 2024
Réponse de Author le 12 mai 2024
Dear Guest,
Thank you for taking the time to share your review regarding the ocean view during your stay. It brings us great pleasure to hear that you enjoyed the beautiful scenic views.
Should you require any further assistance or would like to share more feedback, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
8/10 Bien
Jack
11 mai 2024
Les points forts : Personnel et service
Jack
Séjour de 1 nuit en mai 2024
Réponse de Author le 13 mai 2024
Dear Guest,
Thank you for your review and for choosing OYO Rooms. We appreciate your feedback, as it helps us constantly improve our services.
We apologize for any inconvenience you may have experienced during your stay. Please know that we are committed to addressing the concerns you raised, and are taking the necessary steps to ensure that our guests have a pleasant experience with us.
If there is anything else we can assist you with or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team will be more than happy to assist you.
Thank you again for your valuable feedback.
Warm Regards,
Team OYO
2/10 Horrible
Sierra
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sierra
Séjour de 2 nuits en mai 2024
Réponse de Joey le 21 mai 2024
We are sorry to hear about your experience, Sierra! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
6/10 Satisfaisant
MARLA
7 mai 2024
MARLA
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Sandra
Voyage en famille
6 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Sandra
Séjour de 1 nuit en mai 2024
Réponse de Author le 6 mai 2024
Dear Guest,
Thank you for sharing your feedback with us. We appreciate your kind words about our hotel being updated and providing a comfortable place to sleep. However, we apologize for the inconvenience you faced during your stay regarding the lack of amenities such as a phone, hair dryer, and adequate towels.
We sincerely apologize for the unavailability of these items and the maintenance issues you encountered with the pool, sauna, and vending machine. Rest assured, we will address these concerns with our team and take necessary steps to prevent such occurrences in the future.
Regarding the shortage of towels, we regret any inconvenience caused. We understand your frustration and assure you that we will make necessary arrangements to avoid such situations in the future.
Furthermore, we apologize for any inconvenience caused by the absence of an elevator. We appreciate your feedback and will consider it for future improvement.
Please accept our sincerest apologies for falling short of your expectations on this occasion. We appreciate your feedback as it helps us to continuously enhance our services.
If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com. We would be more than happy to assist you further.
Thank you for choosing OYO Rooms.
Best regards,
Team OYO
4/10 Médiocre
Jamie
5 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en mai 2024
Réponse de Author le 6 mai 2024
Dear Guest,
Thank you for leaving your review. We apologize for any inconvenience you may have experienced during your stay with us.
Our team is dedicated to providing exceptional service and we're sorry that we fell short of your expectations. We appreciate your valuable feedback and we will use it to improve our services.
If there's anything specific that we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Thank you once again for your feedback.
Best regards,
Team OYO
10/10 Excellent
Mazin
Voyage en famille
4 mai 2024
Les points forts : Personnel et service et équipements
Mazin
Séjour de 1 nuit en avril 2024
10/10 Excellent
Debbie
Voyage en famille
3 mai 2024
Debbie
Séjour de 1 nuit en février 2024
10/10 Excellent
Andrew, Coos Bay
Voyage d’affaires
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Domenick
1 mai 2024
Domenick
Séjour de 1 nuit en avril 2024
Réponse de Author le 25 mai 2024
Dear Guest,
Thank you for sharing your feedback with us. We regret to learn about the inconvenience caused during your visit. Our team is committed to providing a seamless experience for all our guests, and we apologize if we fell short of your expectations on this occasion.
We would appreciate the opportunity to assist you further. Please feel free to reach out to us at guestsupport.na@oyorooms.com if there is anything more we can do to address your concerns.
Thank you for choosing OYO Rooms, and we hope to restore your confidence in our services in the future.
Best regards,
Team OYO
4/10 Médiocre
Sarah
Voyage en famille, Voyage avec des animaux de compagnie
30 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sarah
Séjour de 2 nuits en avril 2024
Réponse de Barbara le 21 mai 2024
Hi, Sarah! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
10/10 Excellent
Mark
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mark
Séjour de 1 nuit en avril 2024
10/10 Excellent
Michelle, Kettle Falls
Voyage avec des animaux de compagnie, Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en avril 2024
8/10 Bien
zak
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
zak
Séjour de 2 nuits en avril 2024
10/10 Excellent
Gillian
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gillian
Séjour de 1 nuit en avril 2024
10/10 Excellent
Jolene, independence
22 avr. 2024
Jolene
Séjour de 1 nuit en avril 2024
Réponse de Author le 12 mai 2024
Dear Guest, Thank you for sharing your review with us. We appreciate your feedback and are glad to hear that you had a pleasant stay at OYO Rooms. Should you require any further assistance or have any queries, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to welcoming you back soon. Kind regards, Team OYO
6/10 Satisfaisant
Jessica
21 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 2 nuits en avril 2024
Réponse de Ammy le 3 mai 2024
Hi, Jessica! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.
8/10 Bien
Michael
Voyage avec des animaux de compagnie, Voyage en couple
21 avr. 2024
Les points forts : Personnel et service
Michael
Séjour de 1 nuit en avril 2024
Réponse de Joey le 21 mai 2024
Thank you so much for the positive rating, Michael! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey
6/10 Satisfaisant
Christopher
19 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Tim le 21 mai 2024
Thanks for your kind and lovely words, Christophe! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Tim
8/10 Bien
Daniel
19 avr. 2024
Les points forts : Propreté
Daniel
Séjour de 1 nuit en avril 2024
Réponse de Maria le 21 mai 2024
Hi, Daniel! Thank you very much for your wonderful rating. When we see visitors enjoying our services, it gives us tremendous satisfaction. Keep allowing us to host you, and we will make every effort to keep this smile forever. Regards, Maria
10/10 Excellent
Patrick
18 avr. 2024
Les points forts : Propreté et personnel et service
Patrick
Séjour de 1 nuit en avril 2024
10/10 Excellent
Ann
17 avr. 2024
Ann
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Madison
Voyage en famille avec de jeunes enfants, Voyage en famille
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Madison
Séjour de 2 nuits en avril 2024
4/10 Médiocre
Paul
Voyage en famille
14 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en avril 2024
Réponse de Lisa le 4 mai 2024
Apologies for the inconvenience caused, Paul! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
10/10 Excellent
Rhiannon
Voyage avec des animaux de compagnie
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhiannon
Séjour de 1 nuit en avril 2024
Réponse de Lisa le 4 mai 2024
Thank you for the pleasing feedback, Rhiannon! We will put in our continuous efforts to provide consistent service every time. Regards, Lisa
10/10 Excellent
Richie
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Richie
Séjour de 1 nuit en avril 2024
Réponse de Lisa le 4 mai 2024
Hi, Richie! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa
10/10 Excellent
Sean
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sean
Séjour de 2 nuits en avril 2024
Réponse de Lisa le 4 mai 2024
Hi, Sean! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa
10/10 Excellent
Maria
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en avril 2024
Réponse de Lisa le 4 mai 2024
¡Hola, Maria! Eso es lo que nos gusta escuchar de nuestro valioso huésped. Danos otra oportunidad de deleitarte nuevamente. Te deseo un maravilloso día por delante. Saludos, Lisa
10/10 Excellent
Otto
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Otto
Séjour de 1 nuit en mars 2024
Réponse de Lisa le 4 mai 2024
Hi, Otto! Your kind words of appreciation always motivate us. We wish you an amazing day ahead! Regards, Lisa
8/10 Bien
Clayton
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clayton
Séjour de 1 nuit en avril 2024
Réponse de Lisa le 4 mai 2024
Hi, Clayton! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa
4/10 Médiocre
Isabel
Voyage en famille avec de jeunes enfants, Voyage en famille
4 avr. 2024
Les points faibles : Propreté et équipements
Isabel
Séjour de 2 nuits en mars 2024
8/10 Bien
jahir
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jahir
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
Derek
1 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Derek
Séjour de 1 nuit en mars 2024
10/10 Excellent
LOVE
28 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
LOVE
Séjour de 1 nuit en février 2024