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Avis sur Days Inn by Wyndham Newport

2.5 out of 5
Days Inn by Wyndham Newport
101 Olivia Dr, Newport, AR

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 9 avis sur 94." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 94." "
Note des voyageurs de 6 (Satisfaisant), d’après 20 avis sur 94." "
Note des voyageurs de 4 (Médiocre), d’après 18 avis sur 94." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 94." "

6,2/10

Propreté

7,0/10

Personnel et service

4,2/10

Équipements

5,0/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

2/10 Horrible

Mai

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Let's just say... you get what you pay for. It's cheap for a reason.
Séjour de 1 nuit en mars 2024
Réponse de Manager le 4 avr. 2024
Thank you for staying with us and your comments are appreciated. The owners are working toward making improvements on the property.

4/10 Médiocre

Elsa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Mark

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was outdated and had several issues. There were no plugs for the guests to use other than 1 in the bathroom area. The shower head was mounted at about 5', so you to bend down to get your head and upper body wet.
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Carol

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Basic cheap hotel room. Bed was clean and slept well. Room could use some updating, but it was comfortable.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

David

Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

patricia

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The place is very run down. I had to slam the door to get it to shut completely. The room was VERY dark. Dirty carpet. One bath towel for three people. Breakfast was very, very limited. The pool was half full and the water was covered in scum. Obviously not in use.
Séjour de 1 nuit en juin 2023

2/10 Horrible

Linda

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2023

2/10 Horrible

Eileen

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Old motel, looked rough on entering- choose to stay since on first glance the room looked clean and we were tired and the person at check-in was great (friendly and accomodating). The room really wasn't terribly dirty -but not clean, we found later the cleaning people missed a dirty towel in the bathroom- yuck. Non-smoking room still had smoke odor. They advertise breakfast, but only bad coffee and a few old pre wrapped donuts- no water even. Beds were as you'd expect for an old motel- ok.
Séjour de 1 nuit en juin 2023

4/10 Médiocre

Darin

Séjour de 1 nuit en juin 2023

2/10 Horrible

Debbie

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Karen Jones le 20 avr. 2023
We are very sorry for any inconvenience you may have experienced during your stay. We are working hard to improve the quality of our guest stay. We hope you will give us the opportunity to serve you again in the future

10/10 Excellent

Dawn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel stay!
Got in quick and easy. Staff was friendly. Rooms and showers were clean.
Séjour de 2 nuits en janvier 2023
Réponse de Karen Jones le 20 mars 2023
Thank you for staying with us. We are please you were pleased during your stay with us.

10/10 Excellent

Terry

Séjour de 1 nuit en novembre 2022

6/10 Satisfaisant

Brittany

6/10 Satisfaisant

Mike and Dianna

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

2/10 Horrible

Linda

Séjour de 1 nuit en octobre 2022

2/10 Horrible

Earl

Les points faibles : Infrastructures et conditions de l’hébergement
Totally unacceptable. Smelled smoke at check-in desk. Would not check in because had been assigned to only king size room which was designated smoking when my reservation was for non smoking. Not likely to use Expedia again.
Séjour de 2 nuits en septembre 2022

6/10 Satisfaisant

Pam

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Property location was perfect but the hotel was somewhat rundown. Hard to close doors was the main issue. Also, breakfast was not served.
Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Austin

Voyage en couple
Les points forts : Propreté et personnel et service
It was ok
Séjour de 1 nuit en août 2022

8/10 Bien

Troy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022

10/10 Excellent

Amber

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good comfortable
It was great
Séjour de 1 nuit en avril 2022

2/10 Horrible

yvonne

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This should not be on your list for hotels ,it is definitely not a hotel , it’s not even close to a motel ,much dingier ,very poor shower system ,toilet didn’t flush ,coffee pot dirty ,very dated & needs an uplift ,felt unsafe is situated in a shopping line area ,so noisy ,had a very large refrigerated truck parked right outside our room which was bottom floor ,so it’s refrigeration kept coming on every 2 hours ,so couldn’t get proper sleep.No Breakfast which was stated in purchase ,lady said doesn’t do breakfast to go or anything anymore.Tv was not in proper working order ,with cables all connected to extension lead lying on the floor .Expedia I don’t think you did your homework on this one ,it was only worth a $40 stay payment ,not $92, ,Tried to get a refund which Expedia said you tried but they refused ,wasn’t happy with a 500 mile trip in front of us & hardly no sleep ,we we very tired for our journey .in our opinion ,this is a truck stop just to put your head down ,not for as stated a hotel stay .DONT USE
Séjour de 1 nuit en avril 2022

4/10 Médiocre

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I bought a hotel room here for my mom when she was traveling to texas. There was hair all over the sheets, she went to make coffe in the morning before she left and the coffee was already all opened.
Séjour de 1 nuit en janvier 2022
Réponse de Karen le 20 janv. 2022
I am very sorry for any inconvenience your Mother may have experienced during her stay with us. This is not our Days Inn standard of practice. I had a meeting with the housekeeping staff to address the issues & insure this does not happen again. We ask that you please give us another opportunity to better serve you. Manager Karen Jones

6/10 Satisfaisant

Joseph

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It’s in need of repair.
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Robert

We did not stay. Changed hotels because we read a review about drug deals going on in the parking lot
Séjour de 1 nuit en septembre 2021

6/10 Satisfaisant

tamera

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The staff was excellent. The pool had some water but was dirty and things strewn around. Stains on the concrete from air conditioners and some had buckets under them but were overflowing. The shower dripped, bathroom fan was extremely loud and clanking. Walls were dirty.
Séjour de 3 nuits en septembre 2021
Réponse de Admin. Asst. le 8 sept. 2021
Dear Tamera, We are please our staff was excellent. We apologize for not meeting your expectations. We will address these issues as soon as possible. Thank you,

6/10 Satisfaisant

Joyce

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Convenient
Was disappointed the advertisement still states there's a continental breakfast and there wasn't. Convenient location to our venue.
Séjour de 2 nuits en juin 2021
Réponse de Admin. Asst. le 7 juin 2021
Dear Joyce, We are pleased you chose to stay with us. We apologize for any inconvenience the pandemic and the suspension of breakfast may have caused. We are hoping to possibly be able to start serving breakfast again in July. We are looking forward to getting back to normal also. Thank you,

8/10 Bien

Ronnie

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Admin. Asst. le 7 juin 2021
Dear Ronnie, We are so pleased you chose to sty with us. We will continue to strive to meet your expectations. We look forward to seeing you again in the future. Sincerely,

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Noisy place.
They were short on staff Had to get towels and hand towls. They were not in the room.
Séjour de 1 nuit en février 2021
Réponse de Admin. Asst. le 16 avr. 2021
Thank you for your comments. We will address this issue as soon as possible. Thank you,

2/10 Horrible

Richie, Centerton, Arkansas

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The positives: it's clean with comfortable beds and decent water pressure that will get hotter than you will need in the shower. The negatives: no breakfast due to Covid19, rooms aren't properly equipped, there's barely any outlets, not everything works in the rooms. Bottom line, this is a rundown hotel that seriously needs a massive renovation by owners that actually care about the property. Its not worth the price they charge.
Séjour de 2 nuits en septembre 2020

4/10 Médiocre

Joyce, Newport

Voyage en groupe
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was dirty! Swimming pool was closed!! Staff was rude!!
Séjour de 1 nuit en août 2020

8/10 Bien

Demarion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2020

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I will likely never stay at a days inn again. This was a complete waste of money. I was on the road for 10 days and because of this fact, I brought a lot of my own food and drinks that needed to be chilled and heated up. So I paid extra for rooms with a fridge and microwave. The first room I get to, it’s missing the fridge and microwave. Then I go to turn on the tv, there’s no remote for the tv and I can’t get the tv to work. I go to wash my hands and there’s absolutely no towels, just a dirty wash cloth in the tub! I’m appalled. So I go to switch rooms. I get to the next room, most of the lights in the room don’t work. The air doesn’t work properly (it’s like 100 degrees and I’m dripping sweat from having to carry everything upstairs while moving rooms). I go to turn on the tv, the remote doesn’t work. Not a big deal, I could change channels on the actual tv. That function doesn’t work. So I thought that maybe the remote needed new batteries, I go down to the front desk and the woman working the front desk tells me it’s not the batteries, it’s the fact that the remote needs to be paired and programmed to the tv and she doesn’t know how to do it. So she knew this would a problem and didn’t say anything, didn’t bother. I mean, she was very friendly and nice but after 12 hours of driving and the fact that it’s 10:30 at night, I’m getting irritated. She gives me the pamphlet to try and figure out how to figure it out. I couldn’t. I’m disappointed and I want my money back.
Séjour de 1 nuit en juillet 2020

6/10 Satisfaisant

Melvin

Voyage en famille
Les points forts : Propreté
Not so good. A/C was off in the room. Temperature was at least 90 because it was over 90 outside. Ice machine was out of order.
Séjour de 1 nuit en juin 2020

4/10 Médiocre

Harold

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2020

8/10 Bien

Brock

Voyage en famille
Les points forts : Propreté et confort de la chambre
Older, but comfortable
The property is older, but well maintained. The ice machine was not functioning. The room was comfortable and clean. Interaction with the staff was limited due to COVID-19, but during checkin, the host was friendly.
Séjour de 1 nuit en mai 2020

8/10 Bien

Karisa

Séjour de 1 nuit en mai 2020

6/10 Satisfaisant

Jamarious

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2020

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Maintenance and upkeep of the property. Priced to high for it's economy status.
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2020

10/10 Excellent

Chris

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2019

4/10 Médiocre

Customer

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Horrible condition. No amedities. Rundown location. Dirty room. But great staff
Séjour de 1 nuit en octobre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019

2/10 Horrible

Tiffany

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Worst Experience Ever!
It was one of the worst experiences I’ve ever had. The day shift clerk double booked my room because she forgot to switch the room she moved me from on the computer so I had a stranger come open my door and come in my room at 3 in the morning. Then the cops are called and the clerk didn’t even come talk to me, and was trying to get me escorted out of the room I paid for. After I showed my receipt she kept trying to put the blame on me as to why a stranger was walking in my room when in fact, it was an employee who was not trained well. The next day the manager got an attitude with me when i expressed my concern and brushed it off. They are not customer friendly at all. I had to call hotels.com myself to sort the whole situation out myself.
Séjour de 5 nuits en août 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This property is disappointing (even for a small city) and needs a major overhaul. But, I will give a “shout-out” to the outstanding customer relations of the staff!!!
Séjour de 2 nuits en juillet 2019

2/10 Horrible

Mark

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay Away
Do not stay here! Room smelled, of what I am not sure. There were what appeared to be permanent residents who sat outside their room talking and smoking until very late hours, The ground outside their room was littered with cigarette butts. Booked this place because they had a pool and my boys love to swim. The pool was green and closed. Three very disappointed 8 year olds. Breakfast sucked. Went to get the boys an apple and their were literally rotten!
Séjour de 1 nuit en juillet 2019

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The two employees I interacted with were wonderful! Very kind and helpful. I booked through Expedia. Found out I got about $20 off each of my two nights. The most expensive in town. Bigger known brand name. Pool is out of order and has been for over a year. Unknown when, if ever, will be in service (per staff). This location has parking for semis. Thus reason for my stay, only place to park. Location is out dated and needs major updating inside & out. My non-smoking room had been smoked in. Room had live flies and a dragon fly. Hair on bathroom floor. Carpet needed vacuuming. Walls could use a scrub. Bed was hard. Breakfast = Go to McDonalds. From my understanding, only 3 employees total & owners aren’t around. It shows!!!! I feel sorry for staff. If you must stay in town, good luck.
Séjour de 2 nuits en juillet 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place
Stay here all the time while working on the road. Clean. Staff does a good job.
Séjour de 1 nuit en juin 2019

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
This place was nice for a small town. No it was not the most up to date hotel but was clean and quite and very friendly staff. Stay would have been better if the pool was working and clean because I had kids that wanted to swim. Don't go expecting what you would in a big city but nice for the town it was in. Yes I would stay again.
Séjour de 1 nuit en juin 2019

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en juin 2019