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Avis sur The Gateway Inn

4.5 out of 5
The Gateway Inn
32 Industrial Drive, Mayfield, NSW

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 572 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 310 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 68 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 1001." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

SANDI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lexuan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 1 nuit en mars 2024
Réponse de Manager On Duty le 5 avr. 2024
Thank you for the top score.

8/10 Bien

Gerald

Séjour de 1 nuit en mars 2024
Réponse de Manager On Duty le 27 avr. 2024
Thank you for your review Gerald

8/10 Bien

Jasmine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to park and the staff were so accomodating and helpful
Séjour de 1 nuit en mars 2024
Réponse de Manager On Duty le 26 mars 2024
Hey Jasmine! Thanks for sharing your awesome experience with us! We're so happy to hear that our team provided you with exceptional service. We really appreciate your feedback, and it's great to know that we've been able to meet, or even exceed, your expectations. At The Gateway Inn, we're committed to providing the best possible service to our valued customers, and it's always a pleasure to hear when we've succeeded in doing so. Thanks again for choosing The Gateway Inn. We can't wait to see you again soon! All the best, The The Gateway Inn Team

6/10 Satisfaisant

Duncan

Les points forts : Propreté, personnel et service, équipements
Rm 2215 had so much monies from machine at mid-night 12:30am, and thanks for the staff who helped to find another room for me.
Séjour de 1 nuit en mars 2024
Réponse de Manager On Duty le 17 mars 2024
Thank you for your review Duncan.

10/10 Excellent

Ysbrand, Seven Hills

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely lovely hotel with world class service. plenty of dining options and the rooms, stunning. We will be back for sure.
Séjour de 1 nuit en mars 2024
Réponse de Manager On Duty le 17 mars 2024
Thank you for the lovely review Ysbrand

8/10 Bien

Shane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, clean and served the overnight stay purpose
Séjour de 1 nuit en mars 2024
Réponse de Manager On Duty le 4 mars 2024
Thank you for your review Shane.

8/10 Bien

Geoff, DPO

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Few dining options nearby. Friendly staff and clean room.
Séjour de 1 nuit en février 2024
Réponse de Manager On Duty le 27 févr. 2024
Thank you for the lovely review Geoff.

8/10 Bien

Wayne, Hillside

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Manager On Duty le 15 févr. 2024
Thank you for the great score Wayne.

8/10 Bien

QIUDI

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dreaming widow bed is the best! Open space and double shower! Fantastic!
Séjour de 3 nuits en janvier 2024
Réponse de Manager On Duty le 15 févr. 2024
Thank you for the great score Qiudi.

6/10 Satisfaisant

Maya, Chipping Norton

Séjour de 2 nuits en janvier 2024
Réponse de Manager On Duty le 21 mars 2024
Thank you Maya.

8/10 Bien

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Family option was ideal for our family of 5. It Slept all of us. Ideal position to get to n and out quickly
Séjour de 1 nuit en janvier 2024
Réponse de Dave Musgrave - Reservations Coordinator le 30 janv. 2024
Good Afternoon Peter,Thank you once again for choosing the Gateway Newcastle.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Micaela

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Really quiet and convenient. The food at the restaurant was delicious!
Séjour de 1 nuit en janvier 2024
Réponse de Manager On Duty le 22 janv. 2024
We hope to be able to welcome you back again soon. Thank you for taking the time to reveiw your stay.

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay with the convenience of easy access to a Sports Club with three restaurants. Comfortable rooms and obliging staff.
Séjour de 1 nuit en janvier 2024
Réponse de Manager On Duty le 22 janv. 2024
Thank you for the lovely review Peter.

6/10 Satisfaisant

Jessica

Séjour de 2 nuits en janvier 2024
Réponse de Manager On Duty le 22 janv. 2024
Thank you for taking the time to review your recent stay with us.

8/10 Bien

Kath

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice clean hotel
Séjour de 1 nuit en janvier 2024
Réponse de Manager On Duty le 22 janv. 2024
Thank you for taking the time to review your recent stay with us.

10/10 Excellent

Adam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Manager On Duty le 22 janv. 2024
Thank you for the great score Adam.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Manager On Duty le 12 janv. 2024
Thank you fo rthe great score David.

8/10 Bien

John, East York

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Modern hotel with comfortable beds and nice gym. Will say the electrical outlets in the room aren't placed very well, had to borrow an extension chord from the front desk.
Séjour de 1 nuit en janvier 2024
Réponse de Manager On Duty le 11 janv. 2024
Hi John, thanks for taking the time to leave your review and staying with us at The Gateway Inn. We're happy to read you enjoyed your time with us while in Newcastle and look forward to having you stay again. Kind Regards, the The Gateway Inn team.

10/10 Excellent

Sophia

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When we got there the property had run out of the type of rooms we had booked through Expedia… the staff were excellent in the way they dealt with this situation and were great throughout our stay
Séjour de 5 nuits en décembre 2023
Réponse de Manager On Duty le 11 janv. 2024
Hi Sophia, thanks for staying with us at The Gateway Inn and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the The Gateway Inn team.

8/10 Bien

Ramanjeet

Séjour de 4 nuits en janvier 2024
Réponse de Dave Musgrave - Reservations Coordinator le 30 janv. 2024
Good Afternoon Ramanjeet,Thank you once again for choosing the Gateway Newcastle.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

10/10 Excellent

Zoe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve stayed here a few time now, staff are always lovely! The club next door has a couple of dining ways with nice food! A lovely place to stay!
Séjour de 1 nuit en décembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 30 janv. 2024
Good Afternoon Zoe,Thank you once again for choosing the Gateway Newcastle.We greatly appreciate your review and are delighted to hear that you had a fantastic stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel Management

8/10 Bien

Hui

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When I arrived at the hotel I was very tired and the receptionist was chatting with a guest who was checking in. I waited almost half an hour to check in.
Séjour de 1 nuit en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for your review. Apologies for the issues with the delayed check in.

8/10 Bien

Michael

Séjour de 1 nuit en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for your review Michael

10/10 Excellent

Bronwyn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for the great score Bronwyn.

10/10 Excellent

Biniam Tsegaye

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was neat and staffs were very nice.
Séjour de 4 nuits en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for the top score.

8/10 Bien

Scott

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for your review Scott

10/10 Excellent

Michael

Séjour de 1 nuit en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for the top score.

8/10 Bien

Tracey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice quiet area
Room service dinner was good. Room comfortable but several lights and lamps not working. Quiet area with easy access. Overall I would probably stay here again.
Séjour de 1 nuit en décembre 2023
Réponse de Manager On Duty le 4 janv. 2024
Thank you for your review Tracey.

10/10 Excellent

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to access. Quiet. plenty of parking.
Séjour de 1 nuit en novembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 29 nov. 2023
Good Morning Ronald,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place to stay with facility next door with food options. Nice and clean with a coffee maker in room and lobby.
Séjour de 1 nuit en novembre 2023
Réponse de Manager On Duty le 16 nov. 2023
Thank you for the lovely review.

10/10 Excellent

Mwangi

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Booked a 2 bedroom apartment and it had more than enough space for even more people. The layout of the rooms and the amenities in the room were just perfect! Will definitely come back. The staff were very professional and respectful. Oh, and the free coffee in the lobby at checkout, that was a nice touch. 10/10
Séjour de 1 nuit en novembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 9 nov. 2023
Good Morning Mwangi,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Thomas S.

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 7 nov. 2023
Good Afternoon Thomas,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Anthony

Séjour de 1 nuit en novembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 27 nov. 2023
Good Morning Anthony,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Tanya

Séjour de 1 nuit en novembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 5 nov. 2023
Good Morning Tanya,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Angela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, the club next door was wonderful. Amazing food
Séjour de 2 nuits en octobre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 31 oct. 2023
Good Morning Angela,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 20 oct. 2023
Good Morning Kelly,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

8/10 Bien

Shuman

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good. Just a little new painting smell.
Séjour de 1 nuit en septembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 18 oct. 2023
Good Morning Shuman,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to club and on a main road to everywhere.
Séjour de 2 nuits en septembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 10 oct. 2023
Good Afternoon Daniel,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Warren

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Ok place, you definitely need a car if you are staying here
Séjour de 1 nuit en octobre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 18 oct. 2023
Good Morning Warren,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Nirmal

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was good, rooms very newt and clean.
Séjour de 1 nuit en octobre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 3 oct. 2023
Good Afternoon Nirmal,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

8/10 Bien

Zhiren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
staff and service of receptions are very polite and helpful, but the area around the hotel is limited dining and entertainment.
Séjour de 1 nuit en octobre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 3 oct. 2023
Good Afternoon Zhiren,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

10/10 Excellent

Warren, Newtown

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a pleasant stay when in Newcastle. Great location and car parking, comfortable rooms and room service meals are excellent!
Séjour de 1 nuit en septembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 27 sept. 2023
Good Morning Warren,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

8/10 Bien

Ronald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient, just outside CBD area. Club attached with good facilities and dining.
Séjour de 1 nuit en septembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 25 sept. 2023
Good Morning Ronald,Thank you once again for choosing the Gateway Inn Newcastle.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementGateway Inn Newcastle

8/10 Bien

Michael, Tamworth

Séjour de 1 nuit en septembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 18 oct. 2023
Good Morning Michael,Thank you once again for choosing The Gateway.We greatly appreciate your review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

8/10 Bien

Kathryn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient
The room was decent and it was handy having a little kitchenette. The fold out bed was highly uncomfortable. Everything else about the room was good.
Séjour de 2 nuits en septembre 2023
Réponse de Manager On Duty le 21 sept. 2023
Hi Kathryn. Thank you for taking the time to review your recent stay with us.

10/10 Excellent

Vince

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not enough parking for hotel stayer’s
Séjour de 2 nuits en septembre 2023
Réponse de Manager On Duty le 18 sept. 2023
Hi Vince. Thank you for your review. We hope that our reception were able to direct you to the multistorey overflow carpark next to the hotel.

10/10 Excellent

Jenny

Séjour de 2 nuits en septembre 2023
Réponse de Dave Musgrave - Reservations Coordinator le 30 oct. 2023
Good Afternoon Jenny,Thank you once again for choosing The Gateway.We greatly appreciate your taking the time to write us a review and are delighted to hear that you had a great stay with us, and we look forward to welcoming you back to the hotel again in the not-too-distant future!Kind Regards,Hotel ManagementThe Gateway

4/10 Médiocre

Amanda

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de The Gateway Inn Team le 12 sept. 2023
Thank you for reviewing our property

8/10 Bien

Wei Ming

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Second time staying here. Room was spacious, clean and comfortable. Only downside was the room’s lighting can be fairly dim but overall the stay was great.
Séjour de 2 nuits en août 2023
Réponse de The Gateway Team le 7 sept. 2023
Thank you Wei Ming for choosing to stay at The Gateway Inn and taking the time to review our property. We appreciate your feedback and looking forward to welcome you back soon.Kind Regards