Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
13 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de SD le 15 août 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Florence, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Ridwan
Voyage en groupe
20 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ridwan
Séjour de 1 nuit en juin 2023
Réponse de SD le 21 juin 2023
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Voyageur vérifié
Voyage en couple
9 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Siobhan le 5 août 2019
Dear Guest, Thank you for your 5* review of our hotel. I am delighted to hear that you had a very enjoyable time with us. Thank you for choosing Hastings Hotels and the Slieve Donard Resort & Spa. We hope to have the pleasure of welcoming you back to our Resort in the future. Warm regards Siobhan Northrop Guest Services
10/10 Excellent
Voyageur vérifié
20 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique
Voyageur vérifié
Séjour de 2 nuits en novembre 2018
10/10 Excellent
diane, Annecy France
9 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bel hotel chaleureux
diane
Séjour de 2 nuits en décembre 2017
10/10 Excellent
Clint
Voyage en groupe
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clint
Séjour de 1 nuit en mai 2024
10/10 Excellent
Anthony, Willoughby
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 4 nuits en mai 2024
Réponse de AR le 21 mai 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Anthony, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Coach
5 mai 2024
Coach
Séjour de 3 nuits en mai 2024
Réponse de AR le 21 mai 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Craig, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
julie
Voyage en couple
24 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
julie
Séjour de 1 nuit en avril 2024
Réponse de AR le 25 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Julie, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Nicolette
23 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nicolette
Séjour de 1 nuit en avril 2024
Réponse de AR le 25 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Nicolette, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
6/10 Satisfaisant
Anne
16 avr. 2024
Les points forts : Propreté et personnel et service
Anne
Séjour de 1 nuit en avril 2024
Réponse de AR le 18 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Anne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Angie
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angie
Séjour de 1 nuit en avril 2024
Réponse de AR le 17 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Angie, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Anita
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anita
Séjour de 4 nuits en avril 2024
Réponse de AR le 17 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Anita, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
charles
7 avr. 2024
charles
Séjour de 1 nuit en avril 2024
Réponse de AR le 29 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Charles, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Mur
Voyage en couple
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mur
Séjour de 2 nuits en mars 2024
Réponse de AR le 17 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Mur, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Ryan
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 2 nuits en avril 2024
Réponse de AR le 17 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ryan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
6/10 Satisfaisant
Nigel
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nigel
Séjour de 1 nuit en avril 2024
Réponse de AR le 17 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Nigel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Karen
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karen
Séjour de 1 nuit en avril 2024
Réponse de AR le 5 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Karen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Deborah
2 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en mars 2024
Réponse de AR le 4 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Deborah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Leah
31 mars 2024
Leah
Séjour de 1 nuit en mars 2024
Réponse de AR le 22 avr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Leah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Pat
Voyage en famille
19 mars 2024
Les points forts : Propreté
Les points faibles : Équipements
Pat
Séjour de 2 nuits en mars 2024
Réponse de AR le 20 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Pat, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
paula
Voyage en famille
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
paula
Séjour de 1 nuit en mars 2024
Réponse de AR le 13 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team in particular Mary as mentioned, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Paula, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Laura
3 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laura
Séjour de 1 nuit en mars 2024
Réponse de AR le 4 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Laura, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Heather
Voyage en groupe
26 févr. 2024
Relaxing break
Heather
Séjour de 1 nuit en février 2024
Réponse de AR le 1 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Heather, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Sharon
26 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sharon
Séjour de 1 nuit en février 2024
Réponse de AR le 1 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Sharon, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Karen
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A few days R&R
Karen
Séjour de 2 nuits en février 2024
Réponse de AR le 1 mars 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Karen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Ryan
Voyage d’affaires
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ryan
Séjour de 1 nuit en février 2024
Réponse de AR le 22 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ryan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future! Until then, I remain,
10/10 Excellent
Rhoda
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Slieve donard hotel
Rhoda
Séjour de 1 nuit en février 2024
Réponse de AR le 21 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rhoda, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
MARK
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight Stay
MARK
Séjour de 1 nuit en février 2024
Réponse de AR le 21 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mark, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Judy
18 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Judy
Séjour de 2 nuits en février 2024
Réponse de AR le 19 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Judy, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Helen
18 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Helen
Séjour de 1 nuit en février 2024
Réponse de AR le 21 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Helen, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Patrick
Voyage en couple
18 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patrick
Séjour de 2 nuits en février 2024
Réponse de AR le 19 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again, Patrick, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Gary
Voyage en famille
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gary
Séjour de 1 nuit en février 2024
Réponse de AR le 19 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Gary, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Michaela
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michaela
Séjour de 1 nuit en janvier 2024
Réponse de AR le 9 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Michaela, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Ian
7 févr. 2024
Ian
Séjour de 1 nuit en février 2024
Réponse de AR le 9 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Ian, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Susan
1 févr. 2024
Susan
Séjour de 1 nuit en janvier 2024
Réponse de AR le 5 févr. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Susan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Joanne
Voyage en couple
30 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joanne
Séjour de 1 nuit en janvier 2024
Réponse de AR le 31 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Joanne, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
2/10 Horrible
Terry
29 janv. 2024
Terry
Séjour de 1 nuit en janvier 2024
Réponse de AR le 31 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Your suggestions for improvement are equally welcomed as we continually work to ensure we identify areas we can improve on to enhance our guest experience. We will ensure that your comments will be followed up with our relevant teams. For any shortcomings, I am very sorry and assure you they will be addressed.Once again Terry, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Mary
Voyage en famille
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mary
Séjour de 3 nuits en janvier 2024
Réponse de AR le 25 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Mary, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Trevor
Voyage en famille
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trevor
Séjour de 2 nuits en janvier 2024
Réponse de AR le 25 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Trevor, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Graham
18 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Graham
Séjour de 1 nuit en janvier 2024
Réponse de AR le 18 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Graham, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Jonny
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonny
Séjour de 1 nuit en janvier 2024
Réponse de AR le 22 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jonny, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Nigel
Voyage en famille
14 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nigel
Séjour de 1 nuit en janvier 2024
Réponse de AR le 15 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Nigel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Jonathan
Voyage en couple
13 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jonathan
Séjour de 1 nuit en janvier 2024
Réponse de AR le 15 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jonathan, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
MG
11 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
MG
Séjour de 3 nuits en janvier 2024
Réponse de AR le 15 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Rachel
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rachel
Séjour de 2 nuits en janvier 2024
Réponse de AR le 11 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Rachel, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Jill
10 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jill
Séjour de 1 nuit en janvier 2024
Réponse de AR le 11 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Jill, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
10/10 Excellent
Linda
8 janv. 2024
Linda
Séjour de 1 nuit en janvier 2024
Réponse de AR le 10 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Linda. thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
Hannah
Voyage en couple
7 janv. 2024
Les points forts : Propreté et personnel et service
Hannah
Séjour de 1 nuit en janvier 2024
Réponse de AR le 9 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Hannah, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!
8/10 Bien
monika
Voyage en groupe
4 janv. 2024
Les points forts : Équipements
monika
Séjour de 1 nuit en janvier 2024
Réponse de AR le 9 janv. 2024
Thank you for taking the time to complete our Guest Satisfaction Survey. I am delighted that overall, you enjoyed your experience, and we were able to meet your expectations.Your feedback is invaluable to us and will of course be shared with the entire team, of whom I am immensely proud, so they are aware of the continued positive impact they have on our Guests' journey.Once again, Monika, thank you for taking the time. It is so pleasing to hear you have left the Resort with many happy memories and would choose to return. I look forward to welcoming you back again in the future!