Piscine extérieure, parasols de plage, chaises longues
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Avis sur Rydges Newcastle

4.5 out of 5
Rydges Newcastle
Wharf Rd & Merewether St, Newcastle, NSW

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 486 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 331 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 115 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 46 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 1002." "

8,8/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

Elisa

Séjour de 1 nuit en avril 2022
Réponse de Kaity R. le 4 avr. 2022
Hi Elisa, Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We look forward to having you back with us again in the near future.

10/10 Excellent

FRANCIS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2021
Réponse de Harry A le 15 mars 2021
Hi Francis Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. We hope to see you again soon

8/10 Bien

corina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Thomas M. le 21 mai 2024
Hi Corina,Thank you for the review.We look forward to having you stay with us again soon.Kind Regards,

6/10 Satisfaisant

Virgie

Voyage en famille
the property are old. need renovation.
Séjour de 1 nuit en mai 2024
Réponse de Thomas M. le 18 mai 2024
Hello Virgie,Thank you for the review,The property is actually slowly being renovated currently. We are trying to create as minimal impact on guests so it may not be as noticeable as you would think.We hope to be completed by the time you return to stay with us.Kind Regards,

10/10 Excellent

Brian

Séjour de 4 nuits en avril 2024
Réponse de Tahir G. le 20 mai 2024
Hi Brian, Thank you for the review. We appreciate you staying with us and hope to see you again soon. Kind Regards,

10/10 Excellent

Gina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful spot - I don’t think u could get better - great view from rooms - lovely staff and good food
Séjour de 6 nuits en avril 2024
Réponse de Tahir G. le 28 avr. 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards,

6/10 Satisfaisant

Brianna

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The staff and surrounds were very nice but the property itself felt run down. Everything in the hotel had a musky smell, including the room and bedding.
Séjour de 1 nuit en avril 2024
Réponse de Tahir G. le 28 avr. 2024
Hi Brianna, We really appreciated you taking the time to leave a review, we are glad that you enjoyed the view. However, we are disappointed to hear that you did encounter some issues during your stay. We definitely will be following up with all relevant departments to ensure these issues are rectified and will not happen again. We do hope that you will give us the opportunity to welcome you back.

6/10 Satisfaisant

Anabelle

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tahir G. le 29 avr. 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards,

10/10 Excellent

Cameron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en avril 2024
Réponse de Tahir G. le 25 avr. 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards

8/10 Bien

Ralph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Tahir G. le 24 avr. 2024
Hello, Thank you for your review. We are pleased you enjoyed yourself and look forward to having you stay with us again. Kind Regards,

8/10 Bien

Suzanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great location but in need of a bit of a refresh
Séjour de 2 nuits en avril 2024
Réponse de Tahir G. le 22 avr. 2024
Hi Suzanne, Thank you for the review. Our hotel will be undergoing maintenance and renovations slowly so they should be ready and brand new once you return to see us again. Kind Regards,

8/10 Bien

Sarah, Avalon

Séjour de 1 nuit en mars 2024
Réponse de Thomas M le 19 avr. 2024
Hello,Thank you for your review.We are so pleased you enjoyed yourself and look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Rose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de Thomas M. le 4 avr. 2024
Hi Rose,Thank you for your review.We love seeing positive feedback, and look forward to welcoming you back soon.Kind Regards,

8/10 Bien

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Excellent location, "most" staff great, the TV is annoyingly slow and no ability to log in to streaming services.
Séjour de 1 nuit en mars 2024
Réponse de Jacque B le 31 mars 2024
Hi Micheal, Thank you taking the time to leave us a review, I am also glad that you were able to enjoy the hotels great location. I will pass your additional comments on to the relevant departments. Thank you again for your feedback as we are always looking to improve and I hope we can look forward to welcoming you back to Rydges Newcastle in the near future.

10/10 Excellent

Viive

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Thomas M. le 20 mars 2024
Hi Viive,Thank you for leaving the review for us.Kind Regards,

6/10 Satisfaisant

Ian

Voyage d’affaires
Les points forts : Personnel et service
This property has a lovely view of you have a waterfront suite and the staff were fantastic in particular a check in man Adam was brilliant he also helped me find accommodation at another Rydges and his front desk service was second to none The rooms however were dated with pooquality towels and furnishing for around $300 a night I thought it a rip to charge $35 a night for hotel parking
Séjour de 1 nuit en mars 2024
Réponse de Thomas M. le 20 mars 2024
Hi Ian,Thank you for the review.We are starting to renovate some of our rooms now so they will not feel outdated for much longer. The Valet Parking is not the only option around the hotel, as there is the on street parking and Wilsons carpark down the street.We look forward to having you stay with us again soon.Kind Regards,

8/10 Bien

Douglas E

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a king harbourside suite. Very spacious, good climate control, quiet. Close to a nice set of harbourside restaurants with lots of dining choice. Room WiFi (3 device max.) more or less OK for single device streaming (12-18mps). Room had bar fridge mostly stocked with for sale products but with small amount of room left. Check out time 11am is generous (by Australian standards). One block from tram (2 stops along tram from train station at Newcastle Interchange). Harbour view was pleasant. Nice outdoor pool.
Séjour de 2 nuits en mars 2024
Réponse de Thomas M. le 20 mars 2024
Hi Douglas,Thank you for your review. We are pleased you enjoyed your stay with us so much as and we look forward to having you come enjoy your time here again.Kind Regards,

10/10 Excellent

Carlie

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot! Travelled with our kids and everything was safe, clean, wonderful, very nice and the pool was a lot of fun! Beautiful 10/10 spot. Would definitely stay here again.
Séjour de 1 nuit en mars 2024
Réponse de Jacque le 8 mars 2024
Hi Carlie, Thank you so much for taking the time to leave us a review, We are just so thrilled to hear that you and the kids had such an amazing time here with us! We certainly are so grateful that we are surrounded by such a beautiful location. We cant wait to have you stay with us again! Thank you

6/10 Satisfaisant

Timothy

Séjour de 3 nuits en février 2024
Réponse de Jacque le 25 mars 2024
Thank you for taking the time to leave us a review, Kind Regards

6/10 Satisfaisant

Megan

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Good over all, just a few notes
Over all a nice stay. Room was clean and pleasant, staff was lovely. I was disappointed with the misleading information about gym and pool- the gym is off site and is only available to guests between the hours of 7-4, the pool closes early as well at 6pm. These were two selling points for me to book at this location so that was disappointing. My other critique would be that there is only valet parking. Guests who did not wish to pay for valet could street park which is free overnight, but then metered after 9am. With an 11 o’clock check out, this left you paying for parking (if you could locate street parking) in either case.
Séjour de 1 nuit en février 2024
Réponse de Thomas M. le 25 févr. 2024
Hello Megan,Thank you for taking the time to leave a review for us.The Gym is an affiliated Gym next door with free access for guests, and the pool area is open from sunrise to sunset which is not unusual for many hotels.Being in the centre of town we attempt to provide an easy solution to the extremely limited parking within the area which runs 24/7.We hope to have you stay with us again soon, and if you have anything further please feel free to contact us directly.Kind Regards,

10/10 Excellent

jian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice neat 👌 accommodation
Total fresh
Séjour de 2 nuits en février 2024
Réponse de Tahir G. le 22 févr. 2024
Hello Jian, Thank you for your review. We appreciate you taking the time and leaving your feedback for us. Your comments regarding the hotel and your stay are useful in helping us improve guest quality. We look forward to having you stay with us again. Kind Regards,

2/10 Horrible

Marco

Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024
Réponse de Tahir G. le 23 févr. 2024
Hi Marco, Thank you for providing your feedback for our hotel. We are disappointed to read you had a below average stay with us this time. Please feel free to contact our Front Office Manager to relay any concerns you faced during your stay; we are always happy to receive feedback to benefit the guest experience with us. We hope to hear from you soon.Kind regards

8/10 Bien

Guido

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Lage am Kai und Außenpool top!
Séjour de 3 nuits en février 2024
Réponse de Thomas M. le 19 févr. 2024
Hello Guido,Thank you for your review.We are pleased you enjoyed our harbour side location and pool.We look forward to seeing you stay with us again soon.Kind Regards,

6/10 Satisfaisant

Andrew

Lovely place to stay central to all places in Newcastle. Unfortunately starting to be very dated. Service good when things working but all else ignored.
Séjour de 2 nuits en février 2024
Réponse de Tahir G. le 16 févr. 2024
Hello Andrew, Thank you for your review. We appreciate you taking the time and leaving your feedback for us. Your comments regarding the hotel and your stay are useful in helping us improve guest quality. We look forward to having your stay with us again. Kind Regards,

10/10 Excellent

Sir Paul

Séjour de 3 nuits en février 2024
Réponse de Thomas M. le 21 mars 2024
Hi Paul,Thank you for leaving the review for us.Kind Regards

10/10 Excellent

Ian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent facilities, great food and brilliant location.
Séjour de 1 nuit en février 2024
Réponse de Thomas M. le 11 févr. 2024
Hi Ian,Thank you for leaving your review for us.We are so pleased you have enjoyed your time with us, and look forward to welcoming you back soon.Kind Regards,

8/10 Bien

Karen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rydges Newcastle gyration location
It was a great stay my only comment is the bathrooms need updating remove the bath and have a walk. In shower. Much safer and easier for the mature generation
Séjour de 2 nuits en février 2024
Réponse de Tahir G. le 10 févr. 2024
Hi Karen, Thank you for providing that information for us. We will note that during our renovations and resolve that problem for yourself and any other guests. We look forward to having you stay with us again soon.Kind Regards,

10/10 Excellent

Michael, Spokane Valley

Voyage en couple
Great location and has maintained an excellent facility for many years. A true icon of Newcastle’s waterfront.
Séjour de 3 nuits en février 2024
Réponse de Tahir G. le 8 févr. 2024
Hi Michael, Thank you for taking the time to provide the hotel with your review - it is appreciated. I am glad that you found your stay to be as enjoyable as possible. We look forward to welcoming you back to the hotel again in the near future. Kind Regards,

10/10 Excellent

Karen

Séjour de 1 nuit en février 2024
Réponse de Thomas M. le 5 févr. 2024
Hello,Thank you for your positive review.We appreciate it, and look forward to welcoming you back soon.Kind Regards,

8/10 Bien

Riana

Les points forts : Propreté
Séjour de 2 nuits en janvier 2024
Réponse de Thomas M le 3 févr. 2024
Hello,Thank you for leaving such a positive review for us.We look forward to welcoming you back soon.Kind Regards,

6/10 Satisfaisant

Ty

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 3 févr. 2024
Hello,Thank you for leaving your review for us.We look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel, excellent breakfast, great tidy rooms, kids loved the pool.
Séjour de 2 nuits en janvier 2024
Réponse de Tahir G. le 26 janv. 2024
Hello Sean,Thank you for leaving your review for us. We are so pleased you enjoyed your time with our hotel, and look forward to welcoming you back. Kind Regards,

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great for families. Lovely staff.
Séjour de 1 nuit en octobre 2023
Réponse de Tahir G le 25 janv. 2024
Hi Danielle, Thank you for your review. We appreciate you taking the time and leaving it for us, and look forward to seeing you stay with us again. Kind Regards,

10/10 Excellent

Ximena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful location and excellent food
Séjour de 3 nuits en janvier 2024
Réponse de Tahir G le 25 janv. 2024
Hi XimenaThank you so much for providing us some feedback on your recent stay, we do appreciate it. I'm glad you seem to have had a pleasant experience at our hotel. Here at Rydges Newcastle we do strive to provide positive experiences for our guests and it is fantastic to see another happy customer. We hope to welcome you back soon. Kind Regards,

2/10 Horrible

Sagar

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Thomas M. le 23 janv. 2024
Hi Sugar,Thank you for taking the time to provide us with a review.Please feel free to contact us directly and provide some details for our consideration.Kind Regards,

10/10 Excellent

Makawitage

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kids enjoyed the pool slide which was unique. Good food and kids friendly.
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 23 janv. 2024
Hello Makawitage,Thank you for your review.We are pleased to read your family enjoyed your time with us, and we hope to see you again soon.Kind Regards,

10/10 Excellent

Tufayl

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent experience. Staff was friendly and helpful. The room was clean and everything that needed working was working. The atmosphere was very relaxing. We would have stayed longer if we could!
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 22 janv. 2024
Hi Tufayl, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

10/10 Excellent

Rita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place to stay and lovely outlook from our room. Staff were always very friendly and attentive, we really enjoyed our stay and will return again soon.
Séjour de 2 nuits en janvier 2024
Réponse de Thomas M. le 22 janv. 2024
Hi Rita, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

2/10 Horrible

Raul

Voyage en famille avec de jeunes enfants
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Hotel location was great and the little ones enjoyed the pool and slide very much. Breakfast was good in the morning. However, our room was not as clean as we would have expected, not a deal breaker, but the reason for the one star was a non working air conditioning in our room. Despite asking assistance in the front counter and ringing later when still was not working, we never got a solution and had to the spend the night it what it felt like a sauna. This is a basic expectation and it was not met.
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 21 janv. 2024
Hello Raul,We apologise for the maintenance issues you faced during your stay with us. These are rare for us and are not an example of the standard we hold as a hotel.Please feel free to contact us directly with any other feedback from your stay.We are pleased to read you found the location enjoyable and the breakfast was a great start to your day.We hope we can resolve these issues for you, and welcome you back soon,

6/10 Satisfaisant

Virginia

We thought the rooms needed a upgrade
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 21 janv. 2024
Hi Virginia,Thank you for taking the time to leave a review for us.We appreciate you sharing your thoughts, and you would be pleased to learn we are about to begin renovations on our rooms. This should resolve any issues you found during your most recent stay with us.We look forward to having you stay with us again soon.Kind Regards,

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great location .... thats about it
Great views of the harbour, great walking along the foreshore, a quick easy walk into to town or to restaurants and bars BUT. Ive stayed in this place for years, even when it was run by a different operator. Very little has ever been updated or renovated and its very very tired. Apart from that its great.
Séjour de 2 nuits en janvier 2024
Réponse de Tahir G. le 19 janv. 2024
Hi David, Thank you for taking the time and leaving a review for us. We pleased to hear that you enjoyed our services and hotel location during your stay with us.We are going through renovations which will alleviate the concerns you have highlighted. We look forward to seeing you stay with us again soon

10/10 Excellent

Yan

Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 5 févr. 2024
Hello,Thank you for your positive review.We appreciate it, and look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Thomas M le 16 janv. 2024
Hi Robert, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent position. Within walking distance to the beach, cafes and shops. Great customer service. The room was excellent and a delicious buffet breakfast was enjoyed.
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M le 16 janv. 2024
Hi Jennifer, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

8/10 Bien

Deborah

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 14 janv. 2024
Hi Deborah, Thank you for your positive review. We appreciate you staying with us, and look forward to welcoming you back soon. Kind Regards,

8/10 Bien

Amber

Séjour de 2 nuits en janvier 2024
Réponse de Thomas M. le 3 févr. 2024
Hello,Thank you for leaving such a positive review for us.We look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great pool for kids
Séjour de 2 nuits en janvier 2024
Réponse de Thomas M. le 13 janv. 2024
Hi Lisa,Thank you for your positive review.We appreciate you staying with us, and look forward to welcoming you back soon.Kind Regards,

8/10 Bien

Kristine

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Great location. Just feel that the hotel is in need of a little updating.
Séjour de 1 nuit en janvier 2024
Réponse de Thomas M. le 13 janv. 2024
Hi Kristine,Thank you for your positive review.We appreciate you staying with us, and look forward to welcoming you back soon.Kind Regards,

10/10 Excellent

Agnes

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with excellent service
Séjour de 1 nuit en janvier 2024
Réponse de Tahir G le 12 janv. 2024
Hi Agnes,Thank you for your review. We look forward to having you stay with us again soon.King Regards,

10/10 Excellent

Joseph David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure to stay here
Séjour de 3 nuits en janvier 2024
Réponse de Tahir G le 12 janv. 2024
Hi Sarah,Thank you for letting us know about your recent stay and for choosing Rydges Newcastle. I'm so thrilled that you enjoyed everything. Thank you again for your feedback. We look forward to having you back with us again in the near future. Kind Regards,