Chère Catherine,Merci d'avoir pris le temps de nous raconter votre expérience au RED ROOF INN & SUITES NEWARK - UNIVERSITY. Je suis désolé que votre expérience n'ait pas répondu à vos attentes. Veuillez accepter nos plus sincères excuses pour le problème mis en évidence avec les toilettes ainsi que pour les autres problèmes mentionnés. Red Roof s'efforce d'offrir à ses clients tout le confort de la maison. Je suis donc déçu de voir votre note de 2/5.Chez Red Roof, nous avons l'intention d'avoir votre confiance en notre capacité à prévenir des problèmes similaires à l'avenir. Sachez que nous vous apprécions en tant qu'invité et apprécions votre entreprise. Merci d'avoir partagé vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir chez Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist

Hello Cynthia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Merci d'avoir pris le temps de nous faire part de votre expérience au Red Roof Inn & Suites Newark - University, Danielle. Nous nous efforçons de fournir aux clients tout le confort de la maison, je suis donc déçu de voir votre note de 2/5. Vous avez indiqué que vous avez dû changer de chambre en raison de la malpropreté que vous avez décrite. Notre équipe s'engage à satisfaire nos clients, vos commentaires seront donc pris en considération car ils nous aideront à améliorer notre expérience client.Merci de partager vos préoccupations et j'espère que vous nous donnerez l'occasion de mieux vous servir à Red Roof la prochaine fois que vos projets de voyage nécessiteront un hébergement.Sincèrement,GabrielleSpécialiste RediResponse

Hello Leopaldo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you Jackie, for taking the time to write a review of your stay at the Red Roof Inn & Suites Newark - University. We appreciate your 4/5 rating, however, In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Aagna, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I are saddened to see your 1/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Querido Jean,Lamentamos saber que su reciente experiencia en el Red Roof Inn & Suites Newark - University no cumplió con sus expectativas. Sin duda, comunicaré sus comentarios a la propiedad en un esfuerzo por abordar sus inquietudes.Apreciamos su negocio y realmente valoramos sus comentarios. En nombre de Red Roof, esperamos brindarle mejores estadías en el futuro.Atentamente,XaoRed Roof ManagementRediResponse Specialist

Hello Janet, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Crystal,Your 1/5 score of our RED ROOF INN & SUITES NEWARK - UNIVERSITY is saddening to see. You've expressed that you were displeased with our hotel being a pet friendly facility and you've indicated that you encountered some distasteful situations while with us. Please note that this is not a reflection of our Red Roof Inn or that standards that we uphold. I have escalated your claims to have them reviewed. Please note that Red Roof is a pet friendly brand, and pets are always free at our facility. We wish you the best in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Kathryn, Thank you for leaving your feedback after your experience at RED ROOF INN & SUITES NEWARK - UNIVERSITY. Regarding the unpleasant smelling hallway, and the unclean and outdated bathroom, we apologize for the unfavorable experience. At Red Roof, we want you to have confidence in our ability to eliminate similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Charleny, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Elizabeth, I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES NEWARK - UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello David,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Newark - University. I'm sorry to hear that you had issues with our ice machine. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Ashley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Ashley, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Ron,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Newark - University. It's saddening to hear that you had issues with our plumbing and encountered insects. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Jiaying,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newark - University. It's disheartening to hear that your stay fell short of your expectations due to the indicated unclean sheets you encountered. Please know that this isn't the level of service that Red Roof stands for and will take your feedback into consideration. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with usSincerely,RecordoRed Roof ManagementRediresponse Specialist

Hey Sean,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newark - University. It's thrilling to see you had a nice stay with us, which resulted in a perfect score of 5/5. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Desiree, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Danielle,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 4/5 rating though you weren't able to stay at the RED ROOF INN & SUITES NEWARK - UNIVERSITY. Thank you again for sharing your feedback and we hope that you will be able to stay at any of our other properties in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Rhiannon, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Cornelius, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Jobe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES NEWARK - UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Thank you, Abdoulaye, for telling us about your stay at the Red Roof Inn & Suites Newark - University. I am disappointed that you had a less than satisfactory experience, prompting your 1/5 score. The situation you described regarding the toilet you found in terrible condition is truly regrettable. I am very sorry for your experience. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Nicholas, We at the RED ROOF INN & SUITES NEWARK - UNIVERSITY are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Mouhammed, The staff at the Red Roof Inn & Suites Newark - University and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Leimar, The staff at the Red Roof Inn & Suites Newark - University and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Shanta, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for taking a moment to leave a review, Marketa. The staff and I at the Red Roof Inn & Suites Newark - University were disappointed to see your 2/10 score following your stay. You indicated that the pest you reported, the unkempt hotel and the other listed issues hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Red Roof Management

Dear Juline,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES NEWARK - UNIVERSITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the encounter you had with the staff, upkeep of the property and the inconvenience caused due to not feeling safe. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank for your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Hiafeng, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Joseph, We appreciate your review following your recent experience at the Red Roof Inn & Suites Newark - University strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the convenience of our location. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Dear Karen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newark - University. It's great to read that you were pleased with the convenience of our location. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Hello Mark,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I are saddened to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Rachel,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Hiafeng, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Newark - University and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Rachel, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Newark - University. It's great to read that you were pleased with the friendliness of our staff however, you mentioned that the cleanliness of the room did not meet your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Dear LeMar,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Newark - University. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the internet connection, resulting in your 1/5 score. We strive to provide guests with all the comforts of home, so I am disappointed to see that we fell short with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hi Samad,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Newark - University. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management

Dear Adam,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES NEWARK - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the unclean room and bathroom, and the noisy guests. Our team at Red Roof is committed to satisfying our guests, so rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrence. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Very truly yours,Red Roof Management

Dear Anshu,Thank you for taking a moment to leave a review. The staff and I at the RED ROOF INN & SUITES NEWARK - UNIVERSITY were disappointed to see your 2/5 score. You indicated that the cleanliness of your room and the bed linens hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Dear Albert,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Newark University. I am sorry to see that your impression of our property was not a good one and that during your stay, you found the tub to be difficult to drain. This is regrettable to hear as this is not an experience our guests usually have with us. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you have a better experience in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, David. The staff and I at the RED ROOF INN & SUITES NEWARK - UNIVERSITY were disappointed to see your 1/5 score following your stay. You indicated that the situation regarding the extension of your stay and your interactions with our morning staff hindered your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with. Nonetheless, it's good to hear our other staff was very nice.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely, Red Roof Management