Thank you for the fantastic rating, Guillaume!It's outstanding you had such a wonderful experience at The Shelburne Sonesta New York. We care about the satisfaction of our guests. We can't wait to see you again soon!

Sébastien, we appreciate you highlighting our convenient location. Additionally, we are excited to inform that our new restaurant will be open in March 2024 and the Rooftop will follow in June 2024 for an enhanced guest experience. We hope you choose The Shelburne Sonesta New York for your future visits.

Cyrille, it seems you had some mixed experiences. Finding parking can be challenging, and we understand the inconvenience you faced. We're working on enriching our onsite amenities, and our new restaurant is due to open in March 2024, followed by the Rooftop in June 2024, which we anticipate will greatly enhance guest experiences. It's encouraging to hear that you found your room to be clean and comfortable. We value your feedback and hope you give us another chance to meet your expectations fully in the future.

Linda, thank you for taking the time to rate your stay. We understand that various amenities can affect the satisfaction of your visit. In terms of breakfast, allow us to share that our new dining establishment will begin operations in March 2024, closely followed by the opening of our Rooftop in June of the same year. We hope these additions will further enhance your future experiences at The Shelburne Sonesta New York.

Marc-Hubert, c'est merveilleux d'entendre parler de votre belle expérience au Shelburne Sonesta New York. Nous apprécions vos commentaires sur notre emplacement central au cœur de New York. Nous sommes également ravis de vous annoncer que notre nouveau restaurant devrait ouvrir ses portes en mars 2024, suivi de notre Rooftop en juin 2024. Nous espérons que ces ajouts amélioreront vos futurs séjours chez nous. Merci pour votre avis et au plaisir de vous accueillir à nouveau bientôt.

Jean, c'est fantastique de savoir que votre séjour au Shelburne Sonesta New York a été agréable. Nous apprécions vos compliments sur notre propriété propre ainsi que sur la gentillesse et le professionnalisme des membres de notre équipe. Merci d'avoir partagé votre expérience et nous espérons vous revoir bientôt.

We appreciate the feedback, Carla.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Valérie, thank you for choosing to stay at The Shelburne Sonesta New York. We're thrilled to learn that your stay was delightful. We look forward to welcoming you back in the future!

Jessica,We are delighted to hear that you had a positive experience interacting with our staff at The Shelburne Sonesta New York. Our team always aims to provide prompt and friendly service, meeting guest requests with utmost professionalism. Your comments acknowledge their hard work, making us incredibly proud of the service we provide.We are thrilled to know that you found our lobby appealing - creating a welcoming atmosphere for guests is pivotal to us. We understand that location can greatly enhance your stay, and we're glad that our prime spot in Manhattan contributed positively to your visit, implying the proximity of numerous attractions and accessibility to various modes of transport was suitable for your needs. However, we apologize for any disappointment you experienced concerning the condition of your accommodations. Your feedback suggests that there is room for improvement in the upkeep of our rooms, despite the renovations conducted over the past years. We take such comments very seriously as it is with feedback like yours that we can continue to improve the quality of our services.In relation to your mention of the bathroom and the small kitchenette in your hotel room, rest assured your feedback will be taken into consideration as we carry forward periodic renovations and maintenance of our rooms. Our goal is to provide an ambiance that is modern yet exudes a home-away-from-home comfort, so we regret if we fell short of your expectations in this regard. While it's reassuring to know this issue didn't significantly affect your overall stay, we apologize if it caused you any inconvenience. We truly appreciate your graciousness and understanding.We sincerely hope we will have another opportunity to welcome you back to The Shelburne Sonesta New York, where we will strive to not only meet but surpass your expectations.

Thank you for the great rating, Myriam!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Shelburne Sonesta New York! We hope you plan on staying with us again soon!We're looking forward to your next visit!

Thanks for the wonderful review, Melanie!We're thrilled you had such a fantastic stay at The Shelburne Sonesta New York! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

Thanks for the wonderful review, Judith!We're thrilled you had such a fantastic stay at The Shelburne Sonesta New York! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

Thank you for the 4-star rating, Annick!We are delighted to see that you had a wonderful time at The Shelburne Sonesta New York. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

Merci d'avoir pris le temps de laisser cet avis fantastique, Patrick!Nous sommes heureux d'apprendre que vous avez vécu une expérience aussi merveilleuse avec nous au Shelburne Sonesta New York et que vous avez apprécié notre emplacement privilégié. Nous espérons vous accueillir à nouveau afin de pouvoir partager une autre visite inoubliable avec vous.Merci encore pour les commentaires !

Thanks for the 4/5 rating, Mickael!We're happy you had such a lovely stay at The Shelburne Sonesta New York! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

Merci pour la critique fantastique, Ivan!Nous sommes ravis que votre temps avec nous ait été si incroyable ! C'est exceptionnel que vous ayez apprécié votre surclassement et votre excellente chambre. C'est ce qu'on aime voir ! Nous aimons faire en sorte que nos clients se sentent valorisés et à l'aise. Nous avons hâte de vous revoir bientôt pour une autre expérience fantastique!

We appreciate your lovely rating, Marie!The satisfaction of our guests is important to us so we can't wait to see you back again at The Shelburne Sonesta New York soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

Thank you so much for the positive feedback you have given us. We are thrilled that you enjoyed your stay with us. Hopefully we get to see much more of you so we can deliver and exceed the service you have come to know.

Tawnia, thank you for your feedback. The Shelburne Sonesta New York appreciates your honesty and will consider your comments about the carpeting. It is wonderful to know the rest of your room met your cleanliness expectations. We're looking forward to welcoming you back.

Hello Kathy,Thank you for your wonderful feedback! The team at The Shelburne Sonesta New York is delighted to hear you enjoyed your stay and had a positive experience during check-in. We hope to welcome you back soon!Best regards,The Shelburne Sonesta New York Team

Rachel, thank you for your review. It is wonderful to hear you found the room great and enjoyed your stay. We appreciate your feedback about the corridors and communal areas. The comments on communication regarding city tax and complimentary items have been noted, and we aim to improve this aspect. We regret any inconvenience caused during your check-out process and appreciate your insights on customer service. Your feedback is valuable for enhancing our guest experience.

Thank you for the 4-star rating, Stephen!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at The Shelburne Sonesta New York. Thank you again for sharing!

Laura, thank you for your wonderful review of The Shelburne Sonesta New York. It's great to hear our team members were accommodating and that the kitchenette in your room made your stay more convenient. We're delighted you had a perfect experience and hope to welcome you back soon!

Maya, thank you for sharing your feedback. It seems your experience was mixed. We continuously strive to improve and would love to hear more about your stay to better understand how we can enhance future visits. We hope to have another opportunity to serve you in the future.

Gail, we're thrilled you had an enjoyable time at The Shelburne Sonesta New York. Your remarks regarding our pristine facilities, favorable location, and friendly team members are truly appreciated. It's fantastic to hear you had a dependable experience with us. Thank you for choosing to stay with us and we look forward to welcoming you back.

David, thank you for choosing The Shelburne Sonesta New York and sharing your positive feedback. We're glad to hear that our central location was ideal for you and our friendly team members significantly contributed to your overall experience. We hope to see you again soon.

Ella, it's fantastic to hear that you enjoyed The Shelburne Sonesta New York's prime location and cozy accommodations. We hope to welcome you back in the near future for another phenomenal stay.

Laura, thank you for sharing your thoughts. We're glad to know that you found our location to be beneficial and our team members welcoming. However, we regret to hear the ambiance and decor of our rooms didn't fully meet your expectations. We appreciate your feedback as it aids in continuous improvement to enhance guest experiences. We hope to have the opportunity to serve you again for a more enjoyable experience.

Cynthia, it warms our hearts to hear your positive feedback about The Shelburne Sonesta New York. We truly believe in fostering an energetic, inviting atmosphere, and it sounds like our team members successfully conveyed that during your visit. We are thrilled to know you appreciated the camaraderie among our team and how it created a warm, hospitable environment for you. We look forward to the pleasure of welcoming you back for another splendid stay.

Carolyn, we're thrilled to know you had an excellent stay at The Shelburne Sonesta New York. We appreciate your top score and look forward to welcoming you back on your next visit to the city. Safe travels!

Greysi, it's fantastic to hear that The Shelburne Sonesta New York was able to suit your needs perfectly. We greatly appreciate your feedback and hope to see you again for another excellent stay.

Elvia, it's great to hear that you enjoyed your stay at The Shelburne Sonesta New York, from our convenient location to our comfortable rooms. We're delighted to know that proximity to several local attractions added value to your experience. We're eagerly awaiting your next visit. Thank you for your kind comments.

Tara, it's delightful to hear you appreciated the serene ambiance and convenience of The Shelburne Sonesta New York for your meeting, as well as the service of our team members. We're sorry there was an unusual scent in your room; such matters are taken seriously. Your feedback will be shared with the housekeeping team to make necessary improvements. We hope to welcome you back in the future.

Susan, it's a delight to know you had a wonderful experience at The Shelburne Sonesta New York. We sincerely appreciate your high rating and look forward to your next visit.

Mariano, we're thrilled that you enjoyed your exceptional stay at The Shelburne Sonesta New York. It's heartening to hear that our team members, such as Luis, made a significant difference in meeting your expectations. Your kind words truly encapsulate their commitment to guest satisfaction. Thank you for sharing, and we look forward to welcoming you back.

Marjorie, we're thrilled to hear you had an excellent experience at The Shelburne Sonesta New York. We appreciate your positive feedback and look forward to welcoming you back. Safe travels!

Nicholas, it's wonderful to hear that your stay at The Shelburne Sonesta New York was enjoyable. We're elated that the expansive rooms and our friendly team members made a positive impression. Your appreciation of our strategic location near significant city landmarks is also noted. We eagerly await your next visit to continue offering exceptional experiences.

Paulette, thank you for your positive rating of The Shelburne Sonesta New York. It’s great to know you had a pleasant experience. We look forward to welcoming you back in the future!

David, it's wonderful to know you found The Shelburne Sonesta New York to be an excellent value, with convenience in getting around the city. We're delighted you acknowledge our proximity to Grand Central Terminal. Anticipation is certainly building for the reopening of our restaurant and rooftop, and we hope you'll have a chance to enjoy them in the future. Thank you for your positive feedback and for choosing our hotel.

Steve, it's delightful to hear that you appreciated your stay at The Shelburne Sonesta New York. Our team will continue striving to offer a convenient, pristine, and welcoming environment to all of our guests. We can't wait for you to experience our revamped restaurant and upcoming rooftop addition in your future visits. Thank you for your commendable review!

Ashley, thank you for your wonderful rating! Our team at The Shelburne Sonesta New York is thrilled to hear that you had a positive experience. We hope to welcome you back soon!

Alex, thank you for the glowing feedback about your stay at The Shelburne Sonesta New York. We're thrilled that the size of our rooms, our prime location, and fantastic team members contributed to your experience. As you pointed out, we're eagerly anticipating the opening of our restaurant and rooftop—these amenities are crafted to elevate the guest experience. Looking forward to welcoming you back when they open for more enjoyable experiences.

Lisa, we're thrilled to hear that The Shelburne Sonesta New York provided you with a comfortable stay. Our exceptional team members are always at hand to offer a friendly experience and easy access to the city's attractions. The restaurant will open soon, and we are excited about the upcoming Rooftop launch in summer 2024. We'd be delighted to welcome you back for another pleasant visit.