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Avis sur Studios in New York

3 out of 5
Studios in New York
38 W 31st St, New York, NY

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 40 avis sur 118." "
Note des voyageurs de 8 (Bien), d’après 45 avis sur 118." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 118." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 118." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 118." "

8,0/10

Propreté

7,2/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent emplacement, equipment suffisant, établissement sur
Séjour de 7 nuits en octobre 2019
Réponse de manager le 29 oct. 2019
thank you

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Bien situé a quelques centaines de mètres des lieux touristiques.
Séjour de 8 nuits en septembre 2019
Réponse de manager le 3 oct. 2019
thank you

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en septembre 2019
Réponse de manager le 19 sept. 2019
thank you

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté
Cockroach in the shower, doorlock extremly hard to close
Séjour de 1 nuit en juillet 2019
Réponse de manager Yulia le 26 juil. 2019
If that was true the review wasn't the Anonymous I would like to say that ! Thank you

10/10 Excellent

TIMOTHY

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yulia was great and stayed in communication regarding all aspects of the stay. The property was charming and there was enough sleeping accommodations for 5 people comfortably. The location was safe and security was on-site and aware every time we passed through. We checked in after midnight and had 0 issues and checked out similarly without. The location was midtown and made access to tour easy. There were also no homeless lingering around the property which we did see throughout many areas along our travel which was also reassuring. Many local places to eat and shop close by.
Séjour de 3 nuits en mai 2024

10/10 Excellent

Sharlou

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Studios in New York le 23 mai 2024
Thank you for choosing my place. I am very pleased and I will be glad to see you again :)

10/10 Excellent

Sylwia

Séjour de 2 nuits en avril 2024
Réponse de Studios in New York le 24 avr. 2024
Thank you very much! Come again! )))

10/10 Excellent

Adrian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great spot for you and a bunch of your frieds to stay
Séjour de 1 nuit en mars 2024
Réponse de Studios in New York le 19 mars 2024
Thank you for choosing my place. I am very pleased and I will be glad to see you again :)

8/10 Bien

Linda

Voyage en famille
Les points forts : Propreté
Reasonable price, great location.
Séjour de 1 nuit en février 2024
Réponse de Studios in New York le 14 févr. 2024
Thank you very much for your feedback - it is very important to me Guests' opinions and comments help me improve. Thank you again and I will definitely look forward to visiting you again)

8/10 Bien

Catri

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
My friends and I enjoyed our stay overall, for the price especially. The knob on the shower fell off, and getting warm water to flow took a while some days. The pipes and heaters are old and are very noisy. The t.v. did not work, and that was a bummer. The room was warm and comfortable. Wished we had more towels, but oh well. Good thing we are all three really easy going.
Séjour de 8 nuits en janvier 2024
Réponse de Studios in New York le 30 janv. 2024
Thank you very much for your feedback and comments. We will definitely check and correct everything. I am very sorry that you were caused so much inconvenience and discomfort and yes, thank you for being so calm)Usually guests ask questions and we quickly resolve them.But in any case, thank you for your stay and all the best!

10/10 Excellent

Matthew

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The location is worth every penny! You are so close to everything! The pictures are a bit deceiving. The rooms are not that big but still a great stay!
Séjour de 3 nuits en décembre 2023
Réponse de Studios in New York le 30 janv. 2024
Thank you very much for your feedback - it is very important to me Guests' opinions and comments help me improve. Thank you again and I will definitely look forward to visiting you again)

8/10 Bien

paolo

Séjour de 8 nuits en avril 2023
Réponse de Julia (Studios in New York) le 22 mai 2023
Thank you very much for your feedback! I will be glad to see you again

6/10 Satisfaisant

Xiomara

Les points faibles : Infrastructures et conditions de l’hébergement
Sheets no clean
Réponse de Yulia (Studios in New York) le 24 déc. 2022
Thanks for your feedback. I do not agree! This cannot be, because after each guest we do a deep cleaning and a thorough laundry. Before each race, we cover only clean bed linen and provide clean towels. Yes, they may not be new, but they are always clean - this is our rule!

8/10 Bien

Simona

Voyage en groupe
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Piccolo monolocale in ottima posizione!! Un po' rumoroso (non tanto per il traffico, ma per gli impianti nel bagno), ma gestiscono la situazione fornendo dei tappi direttamente nella camera. Lo consiglio, soprattutto a chi ha pochi giorni a disposizione e vuole godersi la città senza perdere tempo in spostamenti.
Séjour de 4 nuits en décembre 2022
Réponse de Julia le 15 déc. 2022
Grazie mille per il tuo feedback. Sono molto contento che ti sia piaciuto e che tu sia soddisfatto. Assicurati di venire di nuovo! Ti auguro il meglio)

6/10 Satisfaisant

James

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
For the amount of money to stay here (over $3k for a week) you would anticipate cleanliness and no roaches. Well, there were roaches in the lobby and laundry room. Scary 😦 Upon arrival, it was over an hour trying to find someone to store my luggage since early check in cost more money. I will say Yulia, my host, was somewhat responsive and I didn't complain to her as i never saw roaches in my room. However, There are no amenities. There isn't someone there to assist me at all times. It's basically a very expensive hostel. I will not be returning.
Séjour de 7 nuits en octobre 2022
Réponse de Yulia le 16 oct. 2022
Thank you very much for your feedback! It is very important for me. It's unfortunate that you have such an unpleasant aftertaste. I want to note that apartments are rented throughout the building and, to my regret, I cannot be responsible for all the rooms and places (for cleanliness, for order, etc.). I will definitely convey this information to the building managers! But I do everything to make the guests feel comfortable in my apartments (there is always clean, tidy my employees are always in touch and always help). I hope James will remember us well. All the best! I will be glad to see you again :)

10/10 Excellent

Jesus

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bueno
Séjour de 1 nuit en octobre 2022
Réponse de Julia le 9 oct. 2022
Thank you very much for your feedback! I will be glad to see you again at my place! All the best!

8/10 Bien

ANA

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en août 2022

10/10 Excellent

Mildred

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The property was by far one of the nicest and included everything one would need to live comfortably for a short period of time. Kudos are in order.
Séjour de 2 nuits en juin 2022
Réponse de Julia le 21 juin 2022
Thanks for this words! And sure will be happy to see you at my place oneday! :) Best regards

10/10 Excellent

Olga Patricia

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The place is very clean. People very friendly
Séjour de 3 nuits en novembre 2021
Réponse de Yulia Z le 15 nov. 2021
Thanks for this words :) Great guest! Polite, caring and respectful attitude No problems arose Have a good trip and I will be glad to see you again.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was very convenient to downtown Manhattan. The parking was very stressful, but very close to the apartment. It is on the same street. The parking attendant was not American so very hard to understand. We had a good trip though.
Séjour de 2 nuits en juillet 2021
Réponse de Yulia le 25 août 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Horrible

Voyageur vérifié

Séjour de 4 nuits en novembre 2020
Réponse de manager le 14 déc. 2020
We can only help to a guests who will be contacting us during their stay after when they leave an anonymous review we have no option to help . Thank you

10/10 Excellent

Victor

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Great Studio
Great place... Rooms are nice and employees very helpful, above and beyond!
Séjour de 7 nuits en octobre 2020
Réponse de Manager Yulia le 22 oct. 2020
Thank you Victor very much!

2/10 Horrible

Betsy, St. Paul, MN

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
When we opened the door to our studio, my 18 year old daughter cried. It was filthy and disgusting. There was a lockbox on the door and no chain lock on the inside. There were crumbs all over the stove and countertop. There was dirt on the bed. The bathroom was filthy as was the shower curtain. The formerly white curtains were a dingy gray. We planned to spend a 20 day period quarantining and sleeping there. It didn’t feel clean under normal circumstances, let alone during a pandemic. We found a new hotel and left within an hour.
Séjour de 20 nuits en août 2020
Réponse de Manager le 16 sept. 2020
From our previous reviews we all can see where is the truth. We do our best to clean our apartments. The apartment which this guest Booked were the smallest one and the cheapest one . That’s all I can say about this complaints which is not true!

8/10 Bien

Bryan, Destin

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s worth the money, it was good because it’s close to everything
Séjour de 3 nuits en septembre 2020
Réponse de Manager le 16 sept. 2020
Thank you for sharing!

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en août 2020
Réponse de manager le 18 août 2020
thank you

8/10 Bien

Steven

Les points forts : Propreté et équipements
First night we got there we were greeted by a security guard wearing a mask who asked for my ID and reservation number in order to get our room key. Once we got out of the elevator we were greeted by a strong smell of fish and smoke but once we got on the room we were amazed how the room looked like the photo and it even had an extra fan and heater in the closet and extra bed sheets under the sink. The only bad thing about the hotel were people yelling downstairs.
Séjour de 3 nuits en juillet 2020
Réponse de manager le 5 août 2020
thank you

6/10 Satisfaisant

Argenis

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Séjour de 6 nuits en juin 2020
Réponse de manager le 3 août 2020
thank you

10/10 Excellent

Victor

Séjour de 2 nuits en juin 2020
Réponse de manager le 9 juil. 2020
thank you

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Confort de la chambre
Get what you pay for...
The building is odd, kinda dirty, and unwelcoming. The security is minimal. The pest traps everywhere are not encouraging. The beds hurt or are so soft as to barely qualify as a mattress. And the strict 10am checkout time is ridiculous. The only saving grace was how cheap it is, and that my communication with the property manager was friendly.
Séjour de 3 nuits en juin 2020
Réponse de Yulia Manager le 28 juin 2020
This is a landmark building! Absolutely no pest traps everything is under control. All our mattresses medium firm . The check out is at 10 am and option of late check out is subject to availability. Thank you

10/10 Excellent

vermenka

Les points forts : Propreté et confort de la chambre
Great stay
Séjour de 3 nuits en juin 2020
Réponse de Manager le 23 juin 2020
Thank you!

10/10 Excellent

Tyreeah

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en mai 2020
Réponse de manager le 27 mai 2020
thank you

10/10 Excellent

Neftali

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy buena ubicación
Excelente ubicación por el precio muy bueno y limpio
Séjour de 4 nuits en janvier 2020
Réponse de manager Yulia le 2 mars 2020
thank you

10/10 Excellent

Maria F.

Les points forts : Propreté
Met all my expectations
Cutest little room in the heart of NYC. Check in process was seamless. Felt safe with all the security cameras in public places like hallways, lobby and entrance. LOVED IT.
Séjour de 2 nuits en février 2020

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don’t bother
I am extremely sensitive to cigarette smoke, the place was overwhelming with cigarette smell, as a matter of fact as I entered the room the fire alarm went off due to a smoker and the fire department was there to shut it off! No window view whatsoever, very claustrophobic. Beds were incredibly uncomfortable, actually they were just pull out type like the roll away kind nothing I consider a real bed. My daughter has been in pain all weekend from being uncomfortable. The email stated I could leave my bags in their office if I arrived early at no charge I asked the woman that checked us in and she said if I give her $10 I could leave my bags so when I told her it was free she suddenly allowed me to check in the room. Location was ok, not too far from things but not close either. Bottom line only stay here if you don’t care about cigarette smell and you just need a place to sleep.
Séjour de 3 nuits en janvier 2020
Réponse de manager Yulia le 18 févr. 2020
Unfortunately its hard to respond to anonymous review . Our building is Non smoking , some of our apartments facing the back of the building right to another window . We do not advertise our property as apartments with views ! We are comfortable , cosy with a kitchenette and located in the heart of manhattan . What else do you need for a trip to NYC if you are in the budget

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s really amazing with enough space for 7 guests (we brought a twin size air mattress) and they were so kind as to leave extra blankets and towels. The place was clean, it had absolutely everything you’d need and is very close to great places to eat and Manhattan’s main attractions. I’d definitely book there again.
Séjour de 3 nuits en janvier 2020
Réponse de Manager le 21 janv. 2020
Thank you

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en janvier 2020
Réponse de manager Yulia le 18 févr. 2020
Unfortunately its hard to respond to anonymous review . Our building is Non smoking , some of our apartments facing the back of the building right to another window . We do not advertise our property as apartments with views ! We are comfortable , cosy with a kitchenette and located in the heart of manhattan . What else do you need for a trip to NYC if you are in the budget

8/10 Bien

Micael

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Great location
Location is great, we knew what we booked and it was according to what was stated on the website
Séjour de 6 nuits en décembre 2019
Réponse de Manager le 14 janv. 2020
Thank you very much for sharing!

4/10 Médiocre

DDA

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Hi. We were there recently for 2 nights. The property was great I are send of the initial communication- they promptly sent us the instructions and details about arrival. On our second night there was a huge argument in the lobby of our floor. We were in our room but could hear everything clearly as there was a tremendous amount of yelling, screaming and foul language for a decent half an hour at least. There are NO phones in the rooms to call the lobby and security: we totally understand that this is more like an apartment hotel. But we have stayed in apartment hotels where they have provided phones in the rooms. So I looked up the email we were sent and called up the numbers provided, but no one answered! We were scared that a fight was about to break out and someone was going to get injured! Was not a good experience by any means. Also in terms of security, the locks to enter the room are still operated by keys. And there is no additional chain or safety inside to prevent someone from opening your door if they have made a copy of the keys! This is NY city!!!
Séjour de 2 nuits en janvier 2020
Réponse de manager le 9 janv. 2020
We apologize for that you felt scared . We never had a complain about arguments in the hallway during the night . Yes we do not have phones at the apartments , you could clearly see what exactly we provide on the description of the apartment before you made the payment . We do not confuse anyone with our services . Our guests do know what do they get for this price and to be in the centre of Manhattan . We would definitely post a phone number of the security in case someone will be scared to go outside of their apartment . We do have video cameras on each floor . There is no reason to be scared . Thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté
very clean and easy check in
Very, very clean and easy check in. We felt very secure when going in and out with the guard at the desk. Just a couple of blocks from Macy's. The only criticism I have is that I booked a room with two beds and there was only one. We made it work though and had a wonderful time.
Séjour de 3 nuits en décembre 2019

8/10 Bien

Gloria G.

Les points forts : Propreté
Convenient
Convenient location and convenient room that slept 3 and had a mini kitchen. The only problem was the description and picture showed both beds made up - we only had linens for one. The owner didn’t get back to us until the next day to say it was my fault for not being specific. Before we got there he said he made a mistake on the listing that we needed to pay more money. We had already paid in full.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Fotini

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient location with ammenities
We had a wonderful time! This location was very convenient.
Séjour de 1 nuit en décembre 2019
Réponse de manager le 30 déc. 2019
thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2019
Réponse de manager le 30 déc. 2019
thank you

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, clean rooms
Perfect location and very walkable to all NYC main attractions. We stayed here with 2 young kids and a teen and it was great. The hallways are a bit of a maze but the rooms were clean and comfortable. Will definitely consider another stay.
Séjour de 2 nuits en décembre 2019
Réponse de manager le 16 déc. 2019
Thank you very much !

8/10 Bien

Dominic

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2019
Réponse de manager le 16 déc. 2019
Thank you very much !

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en décembre 2019
Réponse de manager le 16 déc. 2019
Thank you very much !

4/10 Médiocre

Juan

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Decepcionante
Muy ruidoso, de ruidos internos, cañerías, com externos de la calle y construcción.
Séjour de 1 nuit en décembre 2019
Réponse de manager le 16 déc. 2019
Thank you very much !

10/10 Excellent

Gerardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Work&Travel
Todo de 10 !!
Séjour de 1 nuit en décembre 2019
Réponse de manager le 16 déc. 2019
Thank you very much !

8/10 Bien

Melinda

Les points forts : Propreté
Overall as expected, great for price
Great location, weird building with paper walls. That's not the management’s fault. The apt was clean, heating great, perfect for long days out and sleep. Coffee machine’s there but make sure you bring your own supply of coffee and filters. The bedlinen is synthetic, not so comfy. I felt safe and the security/doormen were all polite and helpful,
Séjour de 2 nuits en novembre 2019
Réponse de manager le 2 déc. 2019
thank you

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en novembre 2019
Réponse de m le 27 nov. 2019
thank you very much for sharing !

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The unit is clean, cozy and comfortable. The unit is hard to navigate as there’s a lot of hallways but I can’t complain about that. The check in process was a hassle. The office was kind of confusing and there was nobody there to check me in. I waited for 15-20 mins to be seen by a nice lady if I had not called the number on the door. Office says they’re open 10AM-5PM and I followed the check in time and arrived at 3PM but the office was closed. It took longer than I have expected and used up most of my lunch break at work just to check in. There was so many emails from the owner and instructions were confusing. Thank you.
Séjour de 2 nuits en novembre 2019
Réponse de m le 27 nov. 2019
thank you very much for sharing !