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Avis sur La Quinta Inn & Suites by Wyndham Brooklyn Downtown

2.5 out of 5
La Quinta Inn & Suites by Wyndham Brooklyn Downtown
533 3rd Ave, Brooklyn, NY

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 295 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 360 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 177 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 96 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 72 avis sur 1000." "

8,2/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

ugo

Les points forts : Personnel et service et confort de la chambre
prix exagéré pour nouvel an de 140$ à 320$, pour aucun service supplémentaire
Séjour de 6 nuits en décembre 2021
Réponse de La Quinta Inn le 12 janv. 2022
Hello, We would like to thank you for the review. we are glad to hear your overall stay at our hotel was pleasant and comfortable. We hope you will choose to stay at our hotel in your future travels.

6/10 Satisfaisant

ugo

Les points forts : Personnel et service et confort de la chambre
loiin en métro de Manhattan Cher pour l offre. Prix pour Noël et Nouvel an exagère.
Séjour de 3 nuits en décembre 2021
Réponse de La Quinta Inn le 12 janv. 2022
Hello, We would like to thank you for the review. we are glad to hear your overall stay at our hotel was pleasant and comfortable. We hope you will choose to stay at our hotel in your future travels.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2019

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2018
Réponse de Alex - General Manager le 31 janv. 2019
Thanks for staying with us.

4/10 Médiocre

Glenda

Les points forts : Propreté et personnel et service
Terrible!
La habitation était petit. La salle de bains était minuscule. La fenêtre ne filtrait pas les bruits... J'étais une seule nuit et j'ai payé presque 300 dollars pour sortir plus fatiguée qu'avant
Séjour de 1 nuit en novembre 2018

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Propre et confortable. Par contre il n'y as pas beaucoup de choix pour dejeuner.
Séjour de 2 nuits en avril 2018

6/10 Satisfaisant

FARID

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
pas mal

6/10 Satisfaisant

Voyageur vérifié

Correct
4 nuits Proximité de New York

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idéalement placé et tres propre.
Idéalement placé près d'une ligne de métro reliant directement le cœur de Manhattan en près de 20 Minutes et disposant d'un parking gratuit derrière. Petit déjeuner tout à fait convenable sauf si on s'attend à un style "français"...

10/10 Excellent

SAMIR

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel bien placé et propre.
Séjours très positif et reposant. Accueil sympathique et accueillant. Personnel de l'hôtel pro actif et attentif. Hotel assez moderne et très design.

6/10 Satisfaisant

Annette

Les points forts : Propreté
Unfriendly front desk clerk upon arrival, breakfast was poor.
Séjour de 2 nuits en janvier 2023
Réponse de La Quinta Inn le 20 janv. 2023
Thank you taking the time to write us.Our sincerest apologies for the inconvenience you experienced. We are under new management, Going forward we will always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.Thank you for your consideration.

10/10 Excellent

Johanna

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

8/10 Bien

Leo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly. Rooms were clean. Free breakfast is the same each day. Breakfast buffet was hot and well cared for. We choose this LaQuinta because it is close to family.
Réponse de La Quinta Inn le 20 janv. 2023
We are delighted to read your feedback the team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 Excellent

Ashley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great
Réponse de Jonathan C. General Manager le 6 janv. 2023
We are delighted to read your feedback the team will be thrilled to hear the kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

10/10 Excellent

Jill

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient, clean, comfortable and quiet.
Réponse de Jonathan C. General Manager le 6 janv. 2023
We are delighted to read your feedback the team will be thrilled to hear these kind words. It is truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back.Thank you for your consideration.

2/10 Horrible

Shengyou

10/10 Excellent

Dora

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Dexter

8/10 Bien

Eduardo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice clean hotel in a convenient location with easy access to public transportation to Manhattan and other areas. There is a really nice Peruvian restaurant across the street. Whole Food located close by on foot. Close to Park Slope and Prospect Park. The only complaints I'd mention are the rooms are small, especially the bathroom. And there wasn't a single hook or rack to hang towels to dry. But I would certainly recommend this place to stay in Brooklyn.
Réponse de La Quinta Inn le 3 janv. 2023
Glad to hear you enjoyed your experience here at La Quinta by Wyndham Downtown Brooklyn. Warm regards,La Quinta Guest Services

6/10 Satisfaisant

Scott

Voyage en couple
Les points forts : Propreté
Staff not always immediately available at front desk at night. Large crack in the bathroom sink and water control handle loose in shower.
Réponse de La Quinta Inn le 3 janv. 2023
Thank you taking the time to write us.First of all our sincerest apologies for the incovenience you experienced. We always strive to give the best service to our guests and we are sorry that we did not meet your expectations. We will make sure we share the feedback with our staff to ensure it does not happen again.We hope to see you soon to change your expectations.La Quinta Guest Services

6/10 Satisfaisant

Jonathan

Séjour de 1 nuit en décembre 2022
Réponse de La Quinta Inn le 3 janv. 2023
Thank you taking the time to share your feedback.We hope your stay met your expectations and to see you again soon.La Quinta Guest Services

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed our overnight stay.
Our room was fine except that the bedside lamps didn’t work. Our stay was for one night only. Their were several good restaurants nearby which was a plus for us.
Séjour de 1 nuit en décembre 2022
Réponse de La Quinta Inn le 3 janv. 2023
We are delighted to read your feedback. It is truly our pleasure to be of service to you. Our apologies for the maintenance issue that happened during your stay. We will share your feedback with the staff to ensure that this does not happen again.We look forward to having you back.Warm regards,La Quinta Guest Services

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay Away
This was the worst hotel start I've ever had. The room was basement level and smelled like urine. We went out and later came back only to find our door wide open - I guess housekeeping had come in to clean and then just didn't bother to close the door behind them? I informed the front desk when I got back and they just shrugged and told me the rooms "didn't all lock well". On top of that, they double charged me for the room. I can't get the manager to call back, and they've informed my bank that i stayed in two different rooms, so the charges still stand. I wouldn't wish a stay at the La Quinta Inn on my worst enemy.
Séjour de 1 nuit en novembre 2022
Réponse de La Quinta Inn le 27 déc. 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the door was left open. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Cesar AlcaideGMLa Quinta Innlq6328gm@gmail.com(718) 832-4747

6/10 Satisfaisant

Ikye

Séjour de 1 nuit en décembre 2022
Réponse de Front Desk le 15 déc. 2022
Thank you for choosing La Quinta Inn

8/10 Bien

Marco

6/10 Satisfaisant

Brice

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Very overpriced relative to the condition of the hotel and amenities offered. Because it's NYC, they think they can charge a premium amount for a bare bones hotel in mediocre condition.
Séjour de 2 nuits en décembre 2022
Réponse de Front Desk le 14 déc. 2022
We do apologize about your stay not being up to La Quinta Inn standards. With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

10/10 Excellent

Latoya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
The stay was nice
Séjour de 1 nuit en décembre 2022
Réponse de Front Desk le 14 déc. 2022
Thank you for choosing La Quinta Inn!

2/10 Horrible

Pryce Gary

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Séjour de 2 nuits en décembre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points faibles : Confort de la chambre
Construction Zone
It was one of the worst hotel experiences I have ever had—not based on the cleanliness of the room or amenities, but the fact that loud, booming road construction was taking place all night, and I barely slept. It started around 8pm and was still going on when I left at 8am. The crew had bright working lights that beamed into my window on top of the noise. I would highly recommend calling the hotel to find out if there is construction underway prior to staying at this location.
Séjour de 1 nuit en décembre 2022
Réponse de Front Desk le 14 déc. 2022
We do apologize about your stay not being up to La Quinta Inn standards. With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

8/10 Bien

Ernest

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was nice but surrounding area didn’t have dining or entertainment
Réponse de Front Desk le 6 déc. 2022
Hello Ernest,Thank you for choosing La Quinta Inn! We would love to recommend some nearby restaurants and activities the next time you stop by.

8/10 Bien

Nature

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was pleasant, parking was a breeze (however, I wish there were in and out privileges), and walking distance from a lot of great spots! The bathroom doors don't lock, the refrigerator makes so much noise (I didn't know it was the fridge until the morning), and the beds are very springy and noisy. Nonetheless, it was an overall comfortable stay!
Séjour de 1 nuit en décembre 2022
Réponse de Front Desk le 14 déc. 2022
Thank you for choosing La Quinta Inn! With this feedback in mind, we would love for you to return and aim to make your next stay most enjoyable.

8/10 Bien

David

8/10 Bien

Oneika

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was most importantly clean. The facilities felt safe, warm and welcoming. It could do with a little bit of update but it was fine for its price point. I appreciated its warm shower and fridge in the room. I also saw they had breakfast but its a bit too early for me - 6am to 9am. the are around was my main concern as it is bit lonely at night since it is surrounded by car repair stores and gas station and garage. It is about 10 minutes walk from the subway if you tale the safer longer route through the neighbourhood and on the main road. Don't take the shortest route which passes under a bridge and lonely street. The subway is very convenient though as you can take one train straight into Manhattan's key sites and take it to the ariport connection.
Séjour de 2 nuits en novembre 2022
Réponse de La Quinta Inn Front Desk le 24 nov. 2022
Good morning Oneika,Thank you for choosing La Quinta Inn for you stay in Brooklyn. We appreciate all of your feedback and will keep this in mind for future stays. Happy Holidays

8/10 Bien

Nicole

Séjour de 7 nuits en novembre 2022

10/10 Excellent

Eddie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
The hospitality was great!
Séjour de 2 nuits en novembre 2022
Réponse de LaQuinta Inn Front Desk le 21 nov. 2022
We're glad you enjoyed your stay. Please visit us again soon!

8/10 Bien

mayumi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Front Desk le 19 nov. 2022
Thank you for choosing LaQuinta Inn :)

10/10 Excellent

Jill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful little hotel in Brooklyn. Convenient to subway. Cute clean rooms. Nice staff. Will definitely be staying here again when I head up. Only noise is expected NY traffic sounds. Nice view of Freedom Tower from my room.
Séjour de 3 nuits en novembre 2022
Réponse de LaQuinta Inn Front Desk le 19 nov. 2022
We're so glad you've enjoyed your stay! Please visit us again :)

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022
Réponse de Front Desk le 19 nov. 2022
Thank you for choosing LaQuinta Inn

10/10 Excellent

Steven, Brooklyn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No smoke
Réponse de Front desk le 19 nov. 2022
Yes, we are a non-smoking property. Thank you for choosing LaQuinta Inn

10/10 Excellent

Hassan

Séjour de 1 nuit en octobre 2022

6/10 Satisfaisant

Joseph

A bit disappointed
We paid over $225 a night with taxes and fees and got a very small basement room with barely any natural light.
Séjour de 5 nuits en octobre 2022
Réponse de Front Desk le 19 nov. 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

10/10 Excellent

Caroline

Séjour de 2 nuits en octobre 2022

6/10 Satisfaisant

Alison

Les points forts : Propreté et personnel et service
My room with a king bed was very small- almost no floor space. The bathroom had no towel racks. There was outdoor noise( not the hotel’s fault) one night. Hotel lobby is dreary and depressing. Breakfast food is low quality. I don’t like to I give bad reviews but this is just a mediocre place to send $60O for 2 nights
Séjour de 2 nuits en octobre 2022
Réponse de Front Desk le 19 nov. 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022
Réponse de La Quinta Inn le 24 oct. 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Joseph

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a great stay ! Nice people working the front desk
Séjour de 1 nuit en octobre 2022
Réponse de La Quinta Inn le 24 oct. 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Grzegorz

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2022

8/10 Bien

Anton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Actually, it’s not a bad hotel.
Séjour de 3 nuits en octobre 2022
Réponse de La Quinta Inn le 24 oct. 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your overall stay at our hotel both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Ricardo

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service is the worst I have ever experienced. I could not travel due to hurricane Ian and the property manager refused to help me.
Séjour de 3 nuits en septembre 2022
Réponse de Front Desk le 19 nov. 2022
We are sorry to hear your experience wasn't up to LaQuinta Inn standard. We will be sure to keep this in mind towards future stays. Thank you for choosing LaQuinta Inn.

10/10 Excellent

Maurice

Les points forts : Propreté, personnel et service, confort de la chambre
Hotel reasonable for location
Hotel price was reasonable considering location, car parking a little expensive at $38 per day. Hotel handy for subway to Manhattan and local diners.
Séjour de 2 nuits en septembre 2022
Réponse de La Quinta Inn le 10 oct. 2022
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Brooklyn Downtown. It is always a pleasure to receive positive feedback. I am particularly pleased that you found your overall stay at our hotel was both pleasant and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.