Avis sur EVEN Hotel Brooklyn, an IHG Hotel
EVEN Hotel Brooklyn, an IHG Hotel
46 Nevins Street, Brooklyn, NY
Avis
8,0
Très bien
8,4/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en avril 2024
Réponse de Trisha C. le 25 mai 2024
Hello Vincent,Thank you for staying with us at Even Brooklyn. We are glad to learn that your stay with us was a 5/5. As you mentioned we are a short distance from Manhattan via the subway. We hope to have the pleasure of having you stay with us again.
2/10 Horrible
Guillaume
Voyage en groupe
4 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Mauvaise foi au check-in
Guillaume
Séjour de 1 nuit en décembre 2023
8/10 Bien
Mathis
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mathis
Séjour de 8 nuits en octobre 2023
Réponse de EVEN BROOKLYN le 7 déc. 2023
Dear Mathis,Thank you for taking the time to tell us about your experience at EVEN BROOKLYN!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.See you soon!
10/10 Excellent
Andre-Georges
9 nov. 2023
Andre-Georges
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Silvia
Voyage en groupe
31 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Silvia
Séjour de 7 nuits en mars 2023
Réponse de Hotel Management le 31 mars 2023
Dear Silvia, Thank you for staying at EVEN Hotels Brooklyn and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Be Well,EVEN Downtown Brooklyn
8/10 Bien
Jerome
Voyage en famille avec de jeunes enfants
23 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jerome
Réponse de General Manager le 24 déc. 2022
Dear Jerome,Thank you for reviewing your recent stay at EVEN Hotels Brooklyn. We are glad to know you were pleased with our ideal location, thoughtful hospitality and found us to be of great value. However, we are sorry for the noise issues you encountered while here, and in the future, please know our front desk is always available to make your stay as comfortable as possible. It was a pleasure having you here, and we look forward to welcoming you again. Merry Christmas and Happy New Year!Be Well,EVEN Downtown Brooklyn
8/10 Bien
Pierre-Yves
Voyage en couple
6 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pierre-Yves
Séjour de 4 nuits en mai 2022
Réponse de General Manager le 7 mai 2022
Pierre, thank you for staying at EVEN Hotels Brooklyn and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.
Be Well,
Irum Butt,
Director of Operations
8/10 Bien
Meher
Voyage d’affaires
27 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Meher
Séjour de 6 nuits en mars 2022
Réponse de Director of Operations le 31 mars 2022
Meher, thank you for the perfect rating! We are overjoyed to learn that your stay was nothing short of exceptional from start to finish. It was a pleasure having you at EVEN Hotels Brooklyn, and we look forward to welcoming you back soon.
Be Well,
Irum Butt,
Director of Operations
10/10 Excellent
Dominique
3 mars 2022
Dominique
Séjour de 2 nuits en février 2022
8/10 Bien
Gideon, Fort McMurray
Voyage d’affaires
24 mai 2024
Les points forts : Personnel et service
Gideon
Séjour de 4 nuits en mai 2024
Réponse de Trisha C. le 25 mai 2024
Greetings Gideon,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.
10/10 Excellent
Rainer
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rainer
Séjour de 3 nuits en mai 2024
Réponse de Trisha C. le 24 mai 2024
Dear Rainer,Thank you for staying with us at Even Brooklyn and sharing your feedback on your stay. I am glad to learn you enjoyed the stay at our hotel. We hope to have the pleasure of having you stay with us again.
8/10 Bien
Tom
Voyage en famille
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tom
Séjour de 1 nuit en mai 2024
Réponse de Trisha C le 23 mai 2024
Greetings Tom,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. We are happy to learn you enjoyed the location of our hotel. As you mentioned, we are within walking distance to the Barclays Center where you can catch many events. We do our best at the hotel to have rooms available early. On this particular day we were sold out the night before so we did not have the availability for early check ins. We do hope you choose Even Brooklyn again on your future travels.
10/10 Excellent
Carolyn
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carolyn
Séjour de 4 nuits en mai 2024
Réponse de Trisha C le 23 mai 2024
Dear Carolyn,Thank you for recently staying with us at Even Brooklyn and for the 5/5 rating! The lemon mint water is my favorite! I will be sure to share your kind words with our staff. We hope to see you again.
10/10 Excellent
Murray
21 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Murray
Séjour de 5 nuits en mai 2024
Réponse de Trisha C le 23 mai 2024
Dear Murray,Thank you for staying with us at Even Brooklyn and for the 5/5 rating. We hope to see you again.
8/10 Bien
Susanna Dant
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susanna Dant
Séjour de 7 nuits en mai 2024
Réponse de Trisha C le 23 mai 2024
Dear Susanna,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.
8/10 Bien
Dorcas
Voyage en groupe
20 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Dorcas
Séjour de 2 nuits en mars 2024
Réponse de Trisha C. le 24 mai 2024
Hello Dorcas,Thank you for booking with us at Even Brooklyn. I am sorry to learn that you weren't advised of the amenities of our hotel. We have several things the guest can enjoy such as our bar, shuffle board table, fitness center which has access to Peloton classes. We hope to have the pleasure of having you stay with us again so you can enjoy these amenties.
10/10 Excellent
Satonia
18 mai 2024
Les points forts : Propreté et équipements
Satonia
Séjour de 3 nuits en mai 2024
Réponse de Trisha C. le 23 mai 2024
Dear Santonia,Thank you for recently staying with us at Even Brooklyn. I am glad to learn your stay with us was a 5/5. We hope to see you again.
10/10 Excellent
Sara
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sara
Réponse de Trisha C le 16 mai 2024
Greetings Sara,Thank you for staying with us at Even Brooklyn. We are happy to learn that you enjoyed the location of our hotel. We hope to have the pleasure of having you stay with us again.
10/10 Excellent
Evelyne
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyne
Séjour de 1 nuit en mai 2024
Réponse de Trisha C le 24 mai 2024
Greetings,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. We hope to have the pleasure of having you stay with us again.
8/10 Bien
Olena, Roswell
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olena
Séjour de 4 nuits en mai 2024
Réponse de Trisha C le 16 mai 2024
Greetings Olena,Thank you for staying with us and sharing your feedback on your stay.
10/10 Excellent
Franco
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Franco
Séjour de 5 nuits en mai 2024
Réponse de Trisha C le 16 mai 2024
Dear Franco,Thank you for staying with us at Even Brooklyn. We are happy to learn your stay with us at 5/5
10/10 Excellent
Luis, Maitland
Voyage en famille
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luis
Séjour de 3 nuits en mai 2024
Réponse de Trisha C le 23 mai 2024
Dear Luis,Thank you for recently staying with us at Even Brooklyn. We are glad to learn you enjoyed the gym at our hotel. We hope to have the pleasure of having you stay with us again.
6/10 Satisfaisant
abbe
6 mai 2024
Les points forts : Propreté et personnel et service
abbe
Séjour de 2 nuits en mai 2024
Réponse de Trisha C. le 8 mai 2024
Greetings Abbe,Thank you for staying with us at Even Brooklyn and providing feedback on your stay.
6/10 Satisfaisant
YAN PING ELYNA
Voyage en couple
5 mai 2024
YAN PING ELYNA
Séjour de 3 nuits en avril 2024
Réponse de Trisha C le 24 mai 2024
Greetings Yan,Thank you for staying with us at Even Brooklyn and providing feedback on your stay. Late checkouts are based upon availability. On the day of your checkout, the hotel was sold out and could not accommodate a late checkout. Due to the limited storage space, there is a fee of 1.81 per bag to hold. Thank you again for staying with us.
10/10 Excellent
Richeter
5 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Richeter
Séjour de 8 nuits en avril 2024
Réponse de Trisha C le 8 mai 2024
Greetings Richeter,Thank you for staying with us at Even Brooklyn and thank you for the 5/5 rating. We hope to have the pleasure of having you stay with us again.
10/10 Excellent
Jodi
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jodi
Séjour de 2 nuits en mai 2024
Réponse de Trisha C. le 4 mai 2024
Greetings Jodi,Thank you for staying with us at Even Brooklyn. We are happy to learn you enjoyed your time with us. I will be sure to share you kind words with Matt and Monique. We are happy to have them apart of the team.
2/10 Horrible
Veronica
Voyage en couple
2 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 1 nuit en mai 2024
Réponse de Trisha C le 8 mai 2024
Greetings Veronica,Thank you for recently staying with us at Even Brooklyn. We are sorry that this information was not relayed to you. We appreciate your feedback.
6/10 Satisfaisant
Cathryn G
2 mai 2024
Cathryn G
Séjour de 2 nuits en avril 2024
Réponse de Trisha C le 23 mai 2024
Dear Cathryn,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.
10/10 Excellent
Emilio, Long Beach
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emilio
Séjour de 3 nuits en avril 2024
Réponse de Trisha C le 4 mai 2024
Dear Emilio,Thank you for recently staying with us at Even Brooklyn. We are happy to learn you had a 5/5 stay. We hope to see you again.
10/10 Excellent
Jackie
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jackie
Séjour de 8 nuits en avril 2024
Réponse de Trisha C le 4 mai 2024
Greetings Jackie,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. I am glad to learn you enjoyed the breakfast during your stay with us. Your comments, I will share with our breakfast staff. We are also happy to learn that you were able to use some of the in room equipment. We look forward to seeing you on your next trip to Brooklyn.
10/10 Excellent
Diane
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Diane
Séjour de 1 nuit en avril 2024
Réponse de Trisha C. le 4 mai 2024
Greetings Diane,Thank you for staying with us at Even Brooklyn. We are happy to learn our hotel fit your location needs. I do apologize about the issue you had at the hotel with the door but am happy to learn the staff responded in a timely manner. We hope to see you again.
10/10 Excellent
Elzbieta
29 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Elzbieta
Séjour de 3 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.
8/10 Bien
Robert
Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Robert
Séjour de 7 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Greetings Robert,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.
6/10 Satisfaisant
Maria Vittoria
29 avr. 2024
Les points faibles : Propreté
Maria Vittoria
Séjour de 3 nuits en avril 2024
Réponse de Trisha C le 4 mai 2024
Greetings Maria,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay.
10/10 Excellent
Marielle
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marielle
Séjour de 3 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Thank you Marielle for sharing your feedback with us. We look forward to seeing you again.
8/10 Bien
Robert
Voyage en famille
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 5 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Greetings Robert,Thank you for recently staying with us at Even Brooklyn. We are happy to learn that you enjoyed your time with us and enjoyed the breakfast at our hotel. We are glad you were able to use the subway system to get around during your stay. We hope to see you again.
2/10 Horrible
Marcos
Voyage en groupe
26 avr. 2024
Les points faibles : Propreté et personnel et service
Marcos
Séjour de 2 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Dear Marcos,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
8/10 Bien
Golan
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Golan
Séjour de 7 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Dear Golan,Thank you for staying with us at Even Brooklyn. We are glad to learn that your hotel fit your travel needs. We hope to have the pleasure of having you stay with us again.
8/10 Bien
Graciela
Voyage en famille
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graciela
Séjour de 2 nuits en avril 2024
Réponse de Trisha C. le 25 mai 2024
Greetings Graciela,Thank you for staying with us at Even Brooklyn. I will be sure to share your kind words with our staff. We hope to have the pleasure of having you stay with us again.
4/10 Médiocre
Rhoda
Voyage en famille
21 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rhoda
Séjour de 3 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Dear Rhoda,I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
10/10 Excellent
OLUWAGBENGA, Fort Wayne
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
OLUWAGBENGA
Séjour de 3 nuits en avril 2024
Réponse de Trisha C le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.
2/10 Horrible
Preston
21 avr. 2024
Preston
Séjour de 1 nuit en avril 2024
Réponse de Trisha C le 23 mai 2024
Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. We are sorry to learn that your stay was not a pleasant one. We hope you give Even Brooklyn another opportunity to show you your last stay was an exception.
10/10 Excellent
David, Scarborough
Voyage d’affaires
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de Trisha C. le 25 mai 2024
Greetings David,Thank you for recently staying with us at Even Brooklyn. We are glad that you were able to enjoy our 24 hour fitness center and market place. I will be sure to share your kind comments with our staff. We hope to have the pleasure of having you stay with us again.
2/10 Horrible
WORRELL
Voyage d’affaires
19 avr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
WORRELL
Séjour de 1 nuit en avril 2024
Réponse de Trisha C le 4 mai 2024
Thank you for providing your feedback on your stay.
10/10 Excellent
Leilani
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leilani
Séjour de 3 nuits en avril 2024
Réponse de Trisha C. le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.
10/10 Excellent
Kevin
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 3 nuits en mars 2024
Réponse de Trisha C. le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.
4/10 Médiocre
ELIZABETH
16 avr. 2024
Les points forts : Personnel et service
ELIZABETH
Séjour de 3 nuits en avril 2024
Réponse de Trisha C. le 25 mai 2024
Greetings Elizabeth,Thank you for staying with us at Even Brooklyn and providing your feedback on your stay. I do apologize about your request not bein attended to in a timely manner. I have shared your feedback with our staff.
8/10 Bien
daniele
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
daniele
Séjour de 1 nuit en avril 2024
Réponse de Trisha C le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.
8/10 Bien
MAXIMILIANO, Doral
15 avr. 2024
Les points forts : Propreté et personnel et service
MAXIMILIANO
Séjour de 2 nuits en avril 2024
Réponse de Trisha C le 4 mai 2024
Thank you for providing your feedback on your stay. We hope to see you again.
8/10 Bien
Deidre
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Deidre
Séjour de 2 nuits en avril 2024
Réponse de Trisha C. le 25 mai 2024
Hello Deidre,Thank you for recently staying with us at Even Brooklyn. I do apologize that we did not have any regular coffee pods during your stay. We Unfortantely had some delivery that week with our supplier. Wehope to have the the pleasure of having you stay with us again