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Avis sur New Plymouth Top 10 Holiday Park

3 out of 5
New Plymouth Top 10 Holiday Park
29 Princes Street, Fitzroy, New Plymouth

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 39." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 39." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 39." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 39." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 39." "

8,6/10

Propreté

8,8/10

Personnel et service

8,4/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Stuart

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good customer Service
Séjour de 1 nuit en janvier 2024
Réponse de New Plymouth TOP 10 Team le 28 janv. 2024
Hello Stuart,Thank you for your review of our Holiday Park. We are pleased you enjoyed good customer service from our small family team.Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

Kasia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de New Plymouth TOP 10 Team le 28 janv. 2024
Hello Kasia,Thank you for your review, see you again on your next trip to New Plymouth.Kind regardsThe New Plymouth TOP 10 Team

8/10 Bien

Pat

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unit was very clean and fresh. Beds were comfortable Only downfall was no aircond and very hot. We were given a small fan and really needed a second. Small window in bedroom could have down with security catch for a little air floe.
Séjour de 2 nuits en janvier 2024
Réponse de New Plymouth TOP 10 Team le 16 janv. 2024
Hello Pat,We are pleased you enjoyed the clean and fresh unit and the beds were comfortable (we have just replaced many of the beds in the units!).Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for adventures on the cycle way. Had a neat pool that we didn’t use as it was always being enjoyed by heaps of others !! Would definitely recommend this spot to stay 😊
Séjour de 2 nuits en janvier 2024
Réponse de New Plymouth TOP 10 Team le 13 janv. 2024
Hello Lisa,We are pleased your enjoyed your stay at our Holiday Park and exploring New Plymouth. The Swimming pool is very popular with many of our guests.Kind regardsThe New Plymouth TOP 10 Team

8/10 Bien

Jono

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall a great stay. Close to everything you’ll need or want to do. Friendly staff. Some wear and tear over the property but looks like renovations are on going so isn’t really a complaint or basing my review on this. Our bed was a bit average, very bouncy and a bit uncomfortable . In saying that I would definitely stay here again.
Séjour de 2 nuits en janvier 2024
Réponse de New Plymouth TOP 10 Team le 13 janv. 2024
Hello Jono,Thank you for your review and feedback about your stay at our Holiday Park. We have recently replaced many of the beds in the park, so will make sure we look at the bed in the room you were in.Kind regardsThe New Plymouth TOP 10 Team

6/10 Satisfaisant

Phillip

Voyage en famille
Les points forts : Personnel et service
Tiny unit with very basic facilities. At $220 per night a motor lodge would have been better value
Séjour de 4 nuits en janvier 2024
Réponse de New Plymouth TOP 10 Team le 16 janv. 2024
Hello Phillip,Thank you for your review and feedback about your stay at our Holiday Park. The time of your stay was our peak Christmas holiday season.Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de New Plymouth TOP 10 Team le 16 janv. 2024
Hello Jamie,Thank you for your review. We hope to see you at our Holiday Park again soon.Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

Pocut

Séjour de 1 nuit en décembre 2023
Réponse de New Plymouth TOP 10 Team le 16 janv. 2024
Hello Pocut,Thank you for your review. See you on your next trip to New Plymouth.Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

Jenny

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Basic clean room. Very comfy bed. We just stayed one night, arriving late and leaving early so no time to explore the property.
Séjour de 1 nuit en novembre 2023
Réponse de New Plymouth TOP 10 Team le 1 déc. 2023
Hello Jenny,We are pleased the studio unit suited your short stay in New Plymouth and you found the bed comfy.Kind regardsThe New Plymouth TOP 10 Team

2/10 Horrible

Claudia

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
There were brawls all Saturday night and bottles being smashed. The TV in the room didn’t work and I paid a ridiculous amount of money only to pay for the internet seperately. Poor quality place
Séjour de 2 nuits en octobre 2023
Réponse de NP TOP 10 Team le 27 oct. 2023
Hello Claudia,Thank you for your review and feedback about your stay at our Holiday Park. We are sorry for your experience with other customers, the park was full of people as it was the long weekend for Labour day. A manager's phone number is displayed on the reception door and they are available to be contacted at anytime to be able to deal with these situations at the time it happened. A 2GB voucher is provided on check-in for the WIFI Internet. We have checked the TV in the room and the aerial has been replaced, we do appreciate guests letting us know of things during their stay at reception or when you see a staff member in the park.Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

Sean

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Dion

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Last minute booking and had a great stay. Close to the beach, close to town, friendly staff and a great holiday environment. Thank you
Réponse de NP TOP 10 Team le 26 déc. 2022
Hi Dion,We are pleased you enjoyed your last minute stay at our Holiday Park. New Plymouth even turned the good weather on for you!Kind regardsThe New Plymouth TOP 10 Team

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de T le 15 juin 2022
Thank you very much for you review, we hope to see you again soon

8/10 Bien

Teguh

Séjour de 2 nuits en juin 2021

2/10 Horrible

Voyageur vérifié

Booking was cancelled by holiday park as there was no availability. Cabin was booked by another party before arrival.
Séjour de 1 nuit en janvier 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Way too expensive for tiny studio that we could hardly move in ! $20 more we could have stayed in a motel! Lovely staff & clean room but won’t stay in that tiny space again for the price
Séjour de 3 nuits en janvier 2020

8/10 Bien

Shane

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay Awesome Spa after a long hike up Taranaki. Great area for cycling
Séjour de 5 nuits en décembre 2019

8/10 Bien

Cassnzl, Mount Maunganui

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great family-friendly facilities. We all really enjoyed the pedal power trikes & the kids enjoyed playing in the playground with the other children at campground. Our deluxe cabin was comfortable enough for a 2-night stay. The double bunk bed was a little squeaky when you moved position but was comfortable. Bathroom facilities in excellent condition. Would happily stay again.
Séjour de 2 nuits en décembre 2019
Réponse de New Plymouth TOP 10 Team le 27 déc. 2019
Hi, We are glad you enjoyed your stay at our Holiday Park, see you again soon! Kind regards The New Plymouth TOP 10 Team

6/10 Satisfaisant

Jackie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and friendly
The park was well kept and clean. We were a last minute booking so maybe we got the smallest room but found it very small and expensive compared with other accommodations we had used during our trip. Staff were very welcoming but due to the price we won't be going back.
Séjour de 2 nuits en mars 2018
Réponse de The New Plymouth TOP 10 Team le 22 mars 2018
Hi Jackie, Thank you for your review and feedback. Our studio units are our smallest units with their own bathroom facilities and we did have an event on in town this last weekend. Regards The New Plymouth TOP 10 Team.

8/10 Bien

diane, foxton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice rooms quiet considering we saw lots of people
we were there for a special reason so didnt get to enjoy the facilities but was lovely seeing so much for the kids to do and also lots of campers
Séjour de 2 nuits en janvier 2018
Réponse de NP TOP 10 Team le 28 janv. 2018
Hi Diane, Thank you for your review. Perhaps we will see you again soon to make more use of our facilities and see more of what Taranaki has to offer. Regards The New Plymouth TOP 10 Team

6/10 Satisfaisant

Voyageur vérifié

It was ok. Room wasn't cleaned daily so no fresh towels but I guess you get what you pay for.
Séjour de 2 nuits en novembre 2017
Réponse de * le 30 nov. 2017
We have 2nd day servicing which gives more privacy for guests, Clean towels etc are available from the office if required at other times

8/10 Bien

Bruce, Auckland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very quiet location
We up graded our initial room as the one we booked through Wotif was too small for our four day stay, I can understand Wotif get the best deal for you but we paid a little more for more room.
Séjour de 4 nuits en octobre 2017
Réponse de New Plymouth TOP 10 Team le 13 nov. 2017
Hi Bruce, Thank you for your review. We love been in among the residential houses, its one of the reasons why it is quiet and peaceful in our park. Regards The New Plymouth TOP 10 Team

10/10 Excellent

Chas, New Zealand

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic little Holiday Park
Booked a one bedroom unit for the Americana festival for four adults (one couple and two guys) on arrival they upgraded us for free to a two bedroom unit which was hugely appreciated. Unit was immaculately clean and very comfortable.

8/10 Bien

Migelly, Brisbane

Les points forts : Propreté, personnel et service, confort de la chambre
New Plymouth for the weekend
Awesome staff Comfortable self contained cabin with 2 rooms where great for us Cheers

4/10 Médiocre

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Average
Bathrooms etc are very tiny. Would have thought daily housekeeping was standard..... Perhaps expectations were too high, but a recent stay at another Top 10 was streaks ahead...

6/10 Satisfaisant

Jennie, Auckland NZ

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed with size of the studio
Very clean and quiet good facilities but much smaller than the other Top Ten motel units we have stayed at.

2/10 Horrible

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
overpriced place with no cleaning services
never again

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
We stayed for 4 nights for a sporting tournament. The unit suited our purposes ideally. Had to ask for linen to be changed every day (rather than every two days.)

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Old, tired facilities
We've stayed at / been through some excellent Top 10s before - this was not one of them. Nothing 'deluxe' about the delux cabin - very basic. Playground was tired and a few broken bits, bbq area not great so didn't use. Swimming pool too deep for our 4yo twins to use safely. Not many toilets or not well located so always waiting... would stay elsewhere next time. However staff were pretty friendly.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Great family destination
Great family place to stay. We enjoyed meeting other families and our children had a great time playing with others, swimming in the pool and enjoying the playground. Staff were really friendly and we're very accommodating to our needs.

10/10 Excellent

Antony, Wanganui

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was very nice and relaxing and I would stay there next every time I go there

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté
The staff were friendly. The facilities were clean. Have stayed in a few Top10 campgrounds in this is the first one where I have been quite disappointed in. Parking outside the unit was a nightmare trying to fit in with other parked cars.

8/10 Bien

Anna, Tamaki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for our little family
We had a three day stay and the staff were really helpful. Our kids love the grounds and the space was sufficient in the rooms. A great little holiday spot.

8/10 Bien

Kim , te awamutu NZ

Les points forts : Propreté, personnel et service, confort de la chambre
Cute and comfortable.
We had a short stay of one night. The room was small but had everything we needed. The toilets and showers were immaculate. The playground was fantastic got my two young children. Staff were friendly and helpful. Overall stay was great. Would recommend and would stay again. :-)

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Overnight stay
Had a great nights stay here - the staff were great and it's very easy to find plus comfy.

6/10 Satisfaisant

Renee