Avis
8,0
Très bien
8,0/10
Propreté
8,6/10
Personnel et service
7,0/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
24 déc. 2023
Les points forts : Personnel et service
Séjour de 2 nuits en décembre 2023
10/10 Excellent
Alain Gaston
Voyage d’affaires
26 mai 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Alain Gaston
Séjour de 6 nuits en mai 2022
Réponse de Catahoula le 24 juin 2022
Thank you for your review , we truly appreciate .
10/10 Excellent
Voyageur vérifié
Voyage en couple
25 nov. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en novembre 2019
Réponse de Monika le 25 nov. 2019
Thank you for sharing your experience at the Catahoula Hotel. Staff at the hotel is very focused on guest relations and we love to hear that it was well received. We look forward to hosting you again very soon .Happy travels !
8/10 Bien
Carine
2 nov. 2019
Carine
Séjour de 4 nuits en octobre 2019
2/10 Horrible
Voyageur vérifié
Voyage en famille
23 mai 2019
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
Réponse de Chelsea le 2 juin 2019
Hi There,
We are so sorry you had this experience at Catahoula Hotel. Moving forward, we will be taking strides as a team to ensure that such oversights in housekeeping does not occur ever again. We do strive to maintain high standards, but clearly that is not what happened here. Please let us know if you'd like to speak further about what went awry and how we can make things right.
10/10 Excellent
Voyageur vérifié
Voyage en couple
19 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Chelsea le 3 juin 2019
Hi There,
Thank you for staying with us at Catahoula Hotel. We're so glad you had a fun night on the Rooftop! We do have a really wonderful bar team and it sounds like they showed you a great time. We'd love to host you again soon.
6/10 Satisfaisant
Pierre-Luc
29 mars 2019
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Petite chambre
Pierre-Luc
Séjour de 3 nuits en mars 2019
8/10 Bien
anne
20 oct. 2018
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Très bon rapport qualité prix
anne
Séjour de 4 nuits en octobre 2018
Réponse de Chelsea le 30 nov. 2018
Hi Anne,
Thank you for staying with us at the Catahoula Hotel and for your positive feedback!
Best,
Chelsea
Director of Sales and Marketing
chelsea@catahoulahotel.com
8/10 Bien
Voyageur vérifié
6 oct. 2018
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 4 nuits en octobre 2018
Réponse de Chelsea le 30 nov. 2018
Hi There,
Thank you for staying with us at the Catahoula and for taking time to leave some feedback. I've passed your notes regarding cleanliness + maintenance along to Housekeeping. We'd love to host you again!
Best,
Chelsea
Director of Sales and Marketing
chelsea@catahoulahotel.com
6/10 Satisfaisant
sandrine
24 sept. 2018
Les points faibles : Personnel et service et confort de la chambre
hotel ok mais réception mauvaise
sandrine
Séjour de 2 nuits en septembre 2018
8/10 Bien
Marie claude
9 sept. 2018
Marie claude
Séjour de 5 nuits en août 2018
6/10 Satisfaisant
Vivien
10 mars 2018
Les points faibles : Propreté
Vivien
Séjour de 3 nuits en mars 2018
8/10 Bien
Voyageur vérifié
25 août 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2017
8/10 Bien
Valarie
Voyage en famille
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Valarie
Séjour de 6 nuits en mai 2024
Réponse de Management le 24 mai 2024
Thank you for your feedback, we hope to see you again!
10/10 Excellent
davide, Chicago
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
davide
Séjour de 1 nuit en avril 2024
Réponse de Management le 13 mai 2024
We value your feedback! Thank you for staying with us and we hope to see you again in the near future.
6/10 Satisfaisant
kristin
Voyage en couple
22 avr. 2024
Les points forts : Propreté et personnel et service
kristin
Séjour de 2 nuits en avril 2024
Réponse de Management le 25 avr. 2024
We really value your feedback as we are improving our entire property. Please allow me to offer this as my sincerest apologies for the inconveniences that we may have caused you during your stay. A representative from my team will be reaching out to you in order to gain more insight on your stay. Kind regards
10/10 Excellent
Breanna
22 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breanna
Séjour de 2 nuits en avril 2024
Réponse de Management le 25 avr. 2024
Thank you for your feedback!
4/10 Médiocre
Arlene
21 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Arlene
Séjour de 4 nuits en avril 2024
Réponse de Management le 22 avr. 2024
We value you as our guest and your feedback it most important to us, in the event that your stay was not a memorable experience, we look forward to reaching out to you, in order to gain more insight on your experience. Someone from our team is planning to reach out to you.
8/10 Bien
Olumide
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Olumide
Séjour de 4 nuits en avril 2024
Réponse de Management le 22 avr. 2024
We value your feedback and are most certainly appreciative that you allowed us to host you during your stay in New Orleans.
10/10 Excellent
Kevin
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Management le 22 avr. 2024
Thank you for your feedback! We are thrilled you enjoyed your stay with us! Please come and see us again!
10/10 Excellent
Kevin
9 avr. 2024
Les points forts : Propreté et personnel et service
Kevin
Séjour de 4 nuits en avril 2024
Réponse de Management le 13 avr. 2024
We value your feedback and are thankful to have hosted you during your stay at our property. Please come back and see us again.
6/10 Satisfaisant
Jolyn, Kitchener
Voyage en couple
20 mars 2024
Les points forts : Propreté, personnel et service, équipements
Jolyn
Séjour de 5 nuits en mars 2024
Réponse de Jordan D. le 25 mars 2024
Thank you for you feedback! We are grateful that you allowed us to host you during your stay in New Orleans. As we continue to evolve our property, please allow me to offer my sincerest apologies for any inconveniences we may have caused during your stay with us! Moreover, we’re excited you enjoy the experience, come back and see us. Someone from our experience team is reaching out to you! Best regard,
10/10 Excellent
Tabitha
Voyage en couple
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tabitha
Séjour de 3 nuits en mars 2024
Réponse de Management le 25 mars 2024
Thank you for your feedback! Come back and see us!
2/10 Horrible
Tania
7 mars 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tania
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 8 mars 2024
Please allow me to offer this as my sincerest apologies for the experience you had during your stay on our property. We ensure that our guest have a memorable experience throughout the entire stay in New Orleans. To make this right for you, I have the General Manager reaching out you you via phone call to ensure we resolve this matter along with gaining more insight on your dissatisfaction. Kind regards. Management Team
8/10 Bien
Lisa
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 3 nuits en février 2024
Réponse de Management le 22 avr. 2024
We value your feedback as our guest. Please allow someone from our team to reach out to you in order to gain more insight on your stay with us.
10/10 Excellent
Gal
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gal
Séjour de 3 nuits en février 2024
Réponse de Management le 27 mars 2024
We value your feedback, thank you! We hope you come back and stay with us soon.
2/10 Horrible
Alba
Voyage en couple
20 févr. 2024
Les points faibles : Propreté et équipements
Alba
Séjour de 3 nuits en février 2024
8/10 Bien
Voyageur vérifié
16 févr. 2024
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de Management le 27 mars 2024
Thank you for your feedback, we hope to see you soon.
2/10 Horrible
Chevea
Voyage en groupe
16 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Chevea
Séjour de 2 nuits en février 2024
Réponse de Management le 27 mars 2024
Please allow me to offer my sincerest apologies for the inconveniences we caused you during your stay with us. Since then, our team is working diligently to contact you to gain more insight on your stay to rectify the issues. Thank you
6/10 Satisfaisant
Raven
14 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Wouldn’t recommend
Raven
Séjour de 1 nuit en février 2024
6/10 Satisfaisant
John, Baton Rouge
13 févr. 2024
Les points forts : Personnel et service et équipements
John
Séjour de 4 nuits en février 2024
8/10 Bien
Di
10 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Di
Séjour de 7 nuits en janvier 2024
4/10 Médiocre
Amanda
30 janv. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en janvier 2024
6/10 Satisfaisant
Jonovan
Voyage d’affaires
29 janv. 2024
Jonovan
Séjour de 2 nuits en janvier 2024
2/10 Horrible
Voyageur vérifié
31 déc. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
8/10 Bien
LISA
22 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
LISA
Séjour de 7 nuits en décembre 2023
2/10 Horrible
Shuvendu
Voyage d’affaires
18 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shuvendu
Séjour de 7 nuits en décembre 2023
8/10 Bien
Edson
12 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Edson
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Anthony
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anthony
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Dominique
1 déc. 2023
Dominique
Séjour de 2 nuits en novembre 2023
4/10 Médiocre
AUGUSTO
Voyage en couple
27 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
AUGUSTO
Séjour de 6 nuits en octobre 2023
6/10 Satisfaisant
Hayley
Voyage en couple
13 oct. 2023
Les points forts : Personnel et service
Hayley
Séjour de 2 nuits en octobre 2023
Réponse de Front Desk Team le 29 nov. 2023
Hi Hayley, we're sad that your experience with us was less than awesome due to the water, A/C unit noise, and room accommodations. We are so sorry your stay was interrupted by loud noises. We always want to do our best to accommodate all our guests, those looking for a party, and those looking for peace and quiet. I'm sorry we were not able to deliver that for you. I hope you'll consider staying with us again when it aligns with your travel plans.
6/10 Satisfaisant
Voyageur vérifié
29 sept. 2023
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en septembre 2023
6/10 Satisfaisant
Vittoria
21 août 2023
Les points forts : Propreté et personnel et service
Piano terra, rumoroso
Vittoria
Séjour de 4 nuits en août 2023
Réponse de Nathaniel le 26 août 2023
We appreciate your detailed review of your stay at our establishment. Your feedback is invaluable to us as we continuously strive to improve the experience for all our guests.We're glad to hear that you enjoyed the youthful ambiance and industrial style of our space. Our convenient location, away from the hustle and bustle of the French Quarter, allows our guests to enjoy a more peaceful environment while still being close to the city's attractions.We apologize for any inconvenience you experienced due to the noise from the hall and courtyard. We understand how important a good night's sleep is, and we regret that this aspect of your stay did not meet your expectations. We are constantly working to address noise concerns and enhance the overall comfort of our rooms. Your comments will certainly help us in this regard.We hope that, despite the noise issue, you were able to enjoy your time exploring the city and making the most of our convenient location. If your travels bring you back to the area, we would be delighted to welcome you again and ensure that your stay is even more pleasant. Please don't hesitate to reach out to us if you have any further suggestions or concerns. Thank you for choosing us for your stay, and we hope to have the opportunity to serve you better in the future.
6/10 Satisfaisant
Martin
16 mai 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Martin
Séjour de 2 nuits en mai 2023
Réponse de Nathaniel le 26 août 2023
Thank you for sharing your detailed feedback regarding your recent stay at our establishment. We value your input and take your comments seriously as we continuously strive to enhance our guests' experiences.We're pleased that you appreciated the decor and ambiance of our hotel, as well as the convenient location we offer at an affordable price. Your feedback regarding the rooftop bar's noise level is duly noted. We understand that excessive noise can be disruptive, and we apologize for any inconvenience this may have caused during your stay. We will definitely look into ways to better manage noise levels to ensure a more comfortable stay for our guests.We apologize for any inconvenience caused by the pest issues you encountered in your room. We take cleanliness and maintenance seriously, and we're sorry that this aspect of your stay did not meet our usual standards. Our team is actively addressing this issue to prevent any recurrence.We understand your concerns about the size of the rooms and the layout of the shower. While we aim to make the most of our space, we acknowledge that preferences can vary, and we appreciate your honest assessment.Your feedback is instrumental in helping us improve, and we will work diligently to address the areas you've highlighted. We hope that you were still able to enjoy your time in the city and take advantage of our central location. If your future travels bring you back to the area, we would welcome another opportunity to provide you with an even more enjoyable stay. Please feel free to reach out to us if you have any further suggestions or concerns. Thank you for choosing us for your stay.
10/10 Excellent
Martin
12 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden Gem
Martin
Séjour de 1 nuit en mai 2023
Réponse de Nathaniel le 26 août 2023
We're absolutely delighted to hear about your wonderful experience at our establishment! Thank you so much for sharing your positive feedback with us.We're thrilled that our online presence lived up to your expectations, and that you enjoyed every aspect of your stay, from the charming little bar and restaurant to the quaint rooftop bar. It's heartening to know that our staff played a role in making your stay special. We always strive to provide exceptional service to our guests, and we're glad to hear that our team made a positive impression on you.Your intention to return means a lot to us, and we can't wait to welcome you back for another fantastic stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. We're here to ensure that your next experience with us is just as memorable, if not even better. Safe travels until then, and thank you for choosing our establishment for your stay!
2/10 Horrible
Voyageur vérifié
8 mai 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Less boutique hotel and more dirty hostel
Voyageur vérifié
Séjour de 4 nuits en avril 2023
Réponse de Nathaniel le 26 août 2023
We sincerely apologize for the disappointing experience you had during your stay at Selina Catahoula. Your feedback is extremely valuable to us, and we're sorry to hear that your expectations were not met during your time with us.It's disheartening to learn about the various issues you encountered, from the overcharging for water at the front desk to cleanliness and maintenance concerns in your room. These issues are not reflective of the standard of service we aim to provide, and we take them seriously.Your description of the bugs in your room, improper cleaning, and the window facing a hallway are matters that should never occur in a guest's stay, and we apologize for any discomfort they caused you. We understand the importance of maintaining a clean and comfortable environment for our guests, and we're sorry that we fell short in this regard.We truly regret that your stay did not meet your expectations, and we understand your decision not to stay at any other Selina property in the future. If there's any chance you would reconsider, we would appreciate the opportunity to rectify these issues and provide you with a much better experience. Please know that your feedback will be used to address the areas of concern you've highlighted, and we will work diligently to ensure that these problems do not recur.Once again, we apologize for any inconvenience and disappointment you experienced. We hope that your future travels are more pleasant, and if there's anything further you'd like to discuss or share, please don't hesitate to reach out.
2/10 Horrible
Sindy
8 mai 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sindy
Séjour de 4 nuits en mai 2023
Réponse de Nathaniel le 26 août 2023
We appreciate your candid feedback regarding your recent stay at our property. We apologize for the inconveniences you encountered during your time with us and any negative impressions you may have taken away from your experience.It's disheartening to hear that you found the staff to be unhelpful and unresponsive during your stay. Providing attentive and efficient service is a top priority for us, and we're sorry for any instance where this was not the case.We also apologize for the discrepancies in the suite sizes and the issues you had with the air conditioning. Comfortable accommodations and a functional environment are essential components of a satisfactory stay, and we're sorry that these aspects fell short of your expectations.Regarding the noise from the rooftop party, we understand how disruptive this must have been and the impact it had on your stay. Our goal is to create a pleasant and enjoyable atmosphere for all guests, and we apologize for any disturbance you experienced.Your feedback about the property's potential, rates, and overall identity is duly noted. We constantly aim to enhance our offerings and the experience of our guests, and your input helps guide our improvements.If you're open to it, we would appreciate the opportunity to discuss your experience in more detail. Your feedback is vital for us to make meaningful changes, and we would like to work towards addressing your concerns. Please feel free to reach out to us if you're willing to provide more information or if there's anything else you'd like to share. We apologize again for any inconvenience and hope that your future travels are more enjoyable.
2/10 Horrible
Xinyu
Voyage d’affaires
30 avr. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Xinyu
Séjour de 8 nuits en avril 2023
Réponse de Nathaniel le 26 août 2023
We're truly sorry to hear that your experience at our hotel was so disappointing. Providing a positive and comfortable stay for our guests is of utmost importance to us, and it's disheartening to know that we fell short of your expectations.We would appreciate any additional details you could provide about the specific issues you encountered during your stay. Your feedback helps us identify areas of improvement and take appropriate actions to address the problems you've mentioned.Please accept our apologies for any inconvenience you experienced, and if you're willing, we'd be open to further discussing your stay to understand what went wrong and how we can do better in the future. Your feedback is invaluable in guiding our efforts to provide a better experience for all our guests. Thank you for sharing your thoughts, and we hope that your future travels are more positive.
8/10 Bien
Sandra, SECAUCUS
21 avr. 2023
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Sandra
Séjour de 3 nuits en avril 2023
Réponse de Nathaniel le 26 août 2023
We're thrilled to hear that you had a positive experience during your stay with us! It's fantastic that you found our property suitable for solo travelers and younger groups. Creating spaces for socializing and relaxation is important to us, and we're glad you enjoyed those aspects.Thank you for acknowledging our staff's efforts. Providing excellent service is a top priority, and we're delighted that our team made a positive impression on you.If there's anything specific you'd like to highlight or any suggestions you have for us to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!